[Street Talk Q&As - What to do when you see a pothole]
[00:00:05]
HI EVERYONE. I'M PATTY MORAN AND I'M BACK WITH STREET TALK Q&AS, ONE OF THE MOST COMMON QUESTIONS THE GARLAND STREET DEPARTMENT GETS IS USUALLY ABOUT POTHOLES.
SO LET'S GO OVER WHAT YOU NEED TO KNOW AND WHAT YOU CAN DO IF YOU HAPPEN TO RUN INTO ONE.
POTHOLES ARE WITHOUT A DOUBT A NUISANCE ON THE ROAD AND UNFORTUNATELY ARE QUITE COMMON AND MOTHER NATURE IS PARTLY TO BLAME.
HERE'S WHY, IT ALL STARTS UNDERNEATH THE PAVEMENT.
AND BECAUSE OF OUR CLIMATE, WHETHER IT BEING HOT OR COLD, THE PAVEMENT EXPANDS AND CONTRACTS, CAUSING IT TO CRACK.
WHENEVER IT RAINS, WATER PENETRATES THOSE CRACKS AND GETS UNDERNEATH.
THIS CAUSES THE BASE MATERIAL TO START TO DETERIORATE, AND WHEN TRAFFIC DRIVES OVER IT, EVENTUALLY THE PAVEMENT BREAKS AND A POTHOLE IS BORN.
SO WHAT CAN YOU DO WHEN YOU SPOT A POTHOLE? YOU SHOULD REPORT IT. AND THERE'S ACTUALLY THREE WAYS YOU CAN DO THAT.
YOU CAN CALL THE STREET DEPARTMENT AT 972-205-3555.
YOU CAN ALSO EMAIL THEM AT STREET@GARLANDTX.GOV OR YOU CAN USE EASSIST ON YOUR COMPUTER OR MOBILE APP.
USING EASSIST IS THE MOST EFFICIENT WAY AND IT EASILY ALLOWS YOU TO SUBMIT PHOTOS.
ONCE YOU REPORT A POTHOLE, THE STREET DEPARTMENT WILL TRY TO REPAIR IT WITHIN SEVEN DAYS, WEATHER PERMITTING.
REPAIRS ARE SCHEDULED AFTER GARBAGE COLLECTION DAYS, SO THAT WAY, ONCE THE REPAIR IS COMPLETE, THEY'LL HAVE SIX DAYS OF CURE TIME BEFORE HEAVY TRUCKS GET BACK ON.
AND THE MATERIAL USED TO REPAIR THESE POTHOLES IS ASPHALT, WHICH IS CHEAPER AND EASIER FOR CREWS TO CARRY.
THIS HELPS THE STREET DEPARTMENT TAKE CARE OF THE POTHOLES AS SOON AS POSSIBLE.
WE HOPE YOU LEARN SOMETHING NEW ABOUT POTHOLES AND THE DIFFERENT WAYS YOU CAN REPORT THEM IF YOU HAPPEN TO SEE THEM ON YOUR STREET.
AS ALWAYS, WE ARE THANKFUL FOR YOUR PATIENCE.
THE STREET DEPARTMENT IS HERE TO TAKE CARE OF YOUR STREET NEEDS AND IF YOU HAVE ANY QUESTIONS, PLEASE LEAVE THEM IN THE COMMENT SECTION.
WE ALWAYS LOOK FORWARD TO THEM.
* This transcript was compiled from uncorrected Closed Captioning.