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GOOD AFTERNOON.THIS IS TUESDAY, AUGUST 22ND, 2023.
IT IS 4:03 PM THIS IS A MEETING OF THE COMMUNITY SERVICES COMMITTEE.
UM, I AM CHAIR DEBORAH MORRIS WITH ME IS COMMITTEE MEMBER CARISSA DUTTON.
UM, AND OUR THIRD COMMITTEE MEMBER IS NOT PRESENT, BUT MAY COME IN LATER.
WE ALSO HAVE A NUMBER OF DIFFERENT STAFF MEMBERS.
SO, UM, WE WILL START WITH AGENDA ITEM ONE, WHICH IS APPROVAL OF MINUTES.
AND HAVE YOU HAD TIME TO LOOK AT THE MINUTES? I HAVE.
AND DO YOU HAVE A MOTION? UM, I MOTION WE APPROVE THE MINUTES, AND I WILL SECOND IT.
UH, WE DON'T HAVE ANY PUBLIC MEMBERS OF THE PUBLIC THAT I CAN SEE AND NOBODY SIGNED UP FOR PUBLIC COMMENTS.
ITEM THREE, UM, IS ITEMS FOR INDIVIDUAL CONSIDERATION.
THREE A IS DISCUSS MOBILE ICE CREAM SALES.
AND, UM, CITY ATTORNEY BRIAN ENGLAND IS HERE AND HAS SOME, UM, COMMENTS TO MAKE.
I, I, UM, UM, MADAM CHAIR, CHAIRWOMAN, I MADE THE CORRECTIONS OR THE AMENDMENTS TO THE LATEST VERSION THAT Y'ALL SAW.
I HAVEN'T DISTRIBUTED THOSE YET.
AS WE TALKED ABOUT EARLIER, UM, BECAUSE WE ARE WAITING, WE'RE IN THIS, WE'RE STRANGE PHASE RIGHT NOW OF WAITING FOR THE COUNTY TO ACT BECAUSE IT IS, AS Y'ALL PROBABLY REMEMBER, THE LEGISLATURE JUST RECENTLY PASSED A BILL THAT, UM, MOVED RESPONSIBILITY FOR REGULATING MOBILE FOOD TRUCKS, UM, INCLUDING ICE CREAM TRUCKS, WHICH FALL UNDER THE DEFINITION OF CATERING TRUCK AND, UM, UM, UM, MOBILE FOOD TRUCKS, UH, MOBILE FOOD PREPARATION VEHICLES.
UM, SO THEY ARE NOW RESPONSIBLE FOR PERMITTING AND REGULATING THOSE, ALTHOUGH THAT DOES NOT REMOVE THE CITY'S RIGHT TO REGULATE THE TIME AND USE, WHICH WE, WHICH THIS COUNT, WHICH THIS COMMITTEE HAS BEEN LOOKING AT FOR THE LAST SEVERAL MONTHS.
SO HOW DO, HOW DO WE WANNA REGULATE THE TIME AND USE OF ICE CREAM TRUCKS? AND AS YOU RECALL, UM, IN THE LATE, IN THE LATEST VERSION AND THE LAST VERSION THAT Y'ALL DISCUSSED, WE TALKED ABOUT LOCATION OF OPERATIONS AND AS, AS THEY'RE RELATED TO SCHOOLS, ALSO TIME OF OPERATIONS DURING THE DAY AND WHEN THE, AND HOW LATE THEY CAN OPERATE INTO THE EVENING.
UM, AND SEVERAL OTHER, OTHER TIME AND LOCATION REGULATIONS, WHICH I THINK IS APPROPRIATE FOR THE CITY TO REGULATE.
THE CONCERN IS, IS THAT WE DON'T KNOW WHAT THE COUNTY'S GOING TO DO, AND OUR STAFF HAS TALKED TO THE, I'M TOLD OUR STAFF HAS TALKED TO THE, UM, UM, COUNTY OFFICIALS, AND THEY ARE JUST NOT GOING TO HAVE ANYTHING READY BY SEPTEMBER ONE WHEN THE NEW LAW BECOMES EFFECTIVE.
AND BEST I CAN TELL THEY'RE NOT, UM, THEY'RE NOT READY TO ALSO EVEN SIGN US A SIMPLE LETTER SAYING, DESIGNATING US AS A TEMPORARY REGULATORY AUTHORITY IN REGARD TO FOOD TRUCKS SO THAT WE CAN, UH, REGULATE THEM AND INSPECT THEM UNDER THE STATE STATUTE, THE STATE RULES FOR, UM, UM, THESE TYPE OF OPERATIONS.
AND SO COME SEPTEMBER ONE, IT LOOKS LIKE AT THIS POINT, UNLESS THE COUNTY SURPRISES US IN THE NEXT COUPLE OF WEEKS, IT LOOKS LIKE COME SEPTEMBER ONE, UM, THERE WILL BE NO LAWFUL USE OF FOOD TRUCKS IN DALLAS COUNTY, UM, BECAUSE THERE WON'T BE, THEY WON'T BE PERMITTED AT THAT TIME.
NOW, THAT'S NOT TO SAY THEY WON'T BE OPERATING WITHIN DALLAS COUNTY, IT'S JUST AS A TECHNICAL MATTER.
UM, THEY WON'T BE, UM, OPERATING, UM, UNDER A LAWFUL PERMIT.
AND HAVING SAID THAT, ONE OF THE RECOMMENDATIONS I'M MAKING TODAY IS THAT WE NOT PASS THE ORDINANCE YET.
IT'S READY TO GO AND IT, AND WE CAN BRING IT BACK ONCE THE COUNTY MAKES, UM, MAKES A DECISION ON WHAT THEY WANT TO DO.
BUT LET'S NOT PASS IT YET, EVEN WITH THE TIME AND PLACE REGULATIONS, BECAUSE QUITE FRANKLY, IF WE HAVE A FOOD TRUCK THAT'S OPERATING OUTSIDE OF, UH, OF OUR DESIRED TIME AND PLACE, WE CAN ALWAYS GO AND SHUT THEM DOWN BECAUSE WE KNOW THEY DON'T HAVE A PERMIT AFTER SEPTEMBER ONE, BECAUSE THE COUNTY HAD, WOULD NOT HAVE BEEN ISSUED THEM A PERMIT.
SO AT THAT POINT, WE CAN, WE CAN SHOW UP AT A LOCATION IF WE'RE RECEIVING A COMPLAINT BECAUSE, FOR EXAMPLE, AN ICE CREAM TRUCK'S OPERATING WITHIN A SCHOOL ZONE, AND WE CAN SHOW UP AND SAY, UM, UM, YEAH, Y'ALL NEED TO SHUT IT DOWN.
UM, Y'ALL NEED TO GET A PERMIT FROM THE COUNTY.
IT'S OUR UNDERSTAND THE COUNTY'S NOT, UM, UM, UM, GIVING PERMITS, ISSUING PERMITS AT THIS TIME.
UM, AND THE CITY HAS NO AUTHOR AUTHORITY RIGHT NOW TO ISSUE THE PERMITS ON BEHALF OF THE COUNTY.
UM, IT'D BE NICE IF THEY WOULD GIVE US THAT AUTHORITY, EVEN IF IT'S JUST ADMINISTRATIVE AUTHORITY, WHICH LEGALLY IS A LITTLE SUSPECT, BUT AT LEAST IT GIVES US SOMETHING.
UM, AND WE'LL CONTINUE TO WORK ON THAT.
I KNOW, UM, SEAN WROTE IN MY OFFICE IS, IS TRYING TO WORK WITH
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THEM ON TRYING TO GET SOME TYPE OF AUTHORITY, BUT AT THIS POINT IT LOOKS LIKE THAT'S NOT GONNA BE SUCCESSFUL.IS THERE ANY QUESTIONS? YES, BUT DO YOU HAVE SOMETHING SPECIFIC? UM, I MEAN, MOSTLY LIKE, I DON'T WANNA SEE US PICKING ON FOOD TRUCKS BECAUSE THEY DON'T HAVE A PERMIT BECAUSE IT'S NOT THEIR FAULT.
THESE ARE PEOPLE'S LIVELIHOODS.
AND IT'S VERY DISTURBING THAT DALLAS COUNTY JUST THINKS IT'S A CUTE LITTLE JOKE.
SO I DON'T WANNA SEE US GOING AFTER FOOD TRUCKS UNTIL, I MEAN, ONCE DALLAS COUNTY STARTS ISSUING PERMITS AGAIN, ONCE THEY GET THEIR DUCKS IN A ROW, I THINK LIKE BUSINESS AS USUAL.
BUT IN THE INTERIM, I THINK THAT, I THINK, I THINK HOW WE CAN REGULATE IN A NON-TRADITIONAL SENSE, OR OFF THE BOOKS EVEN IS IF WE RECEIVE COMPLAINTS ABOUT A FOOD TRUCK OR IF WE HAVE REASON TO BELIEVE A FOOD TRUCK'S OPERATING IN AN UNSANITARY MANNER OR AN UNSAFE MANNER, UM, OR EVEN IN A PLACE WE CAN ALWAYS GO OUT, LOOK AT IT AND, UM, WHATEVER RULES THAT ARE CURRENT UNDER STATE LAW, UM, NOT INCLUDING OUR AMENDMENTS, BUT WHATEVER RULES ARE OCCURRING UNDER STATE LAW, WE CAN, IF WE MAKE A DETERMINATION, THEY'RE NOT OPERATING UNDER THOSE RULES AND WE CAN TELL THEM TO SHUT DOWN BECAUSE WE KNOW THEY DON'T HAVE A PERMIT, AN OFFICIAL PERMIT ON PAPER.
AND SO, UM, BASICALLY, UM, WHAT THAT WILL RESULT IN IS US, INSTEAD OF GOING AROUND DRIVING THE CITY AND WE SEE ANY FOOD TRUCK OPERATING WITHIN THE CITY AND SHUTTING THEM DOWN, IT WOULD BE, UM, IF WE RECEIVED A COMPLAINT OR IF WE OBSERVE SOMETHING THAT WE BELIEVE TO BE UNSAFE OR UNSANITARY, AT THAT POINT, WE HAVE THE AUTHORITY TO SHUT THEM DOWN JUST 'CAUSE WE KNOW THEY DON'T HAVE A PERMIT.
SO MY, MY CONCERN WAS, WAS RIGHT ALONG THE SAME LINES IS THE, THE EXAMPLE YOU GAVE WHERE WE, WE SEE A, UM, ICE CREAM AND WE'RE TALKING, WELL, YOU'RE SAYING ALL FOOD TRUCKS, BUT THIS SPECIFIC THING IS NARROWED TO JUST ICE CREAM TRUCKS, PRE-PREPARED, PRE-PACKAGED, NOT THE REST OF THE FOOD TRUCKS ALL AROUND THE CITY.
SO IF WE SEE AN ICE CREAM TRUCK AND, AND IT'S IN A SCHOOL ZONE, AND YOU COULD STOP THEM AND SAY, YOU DON'T HAVE A PERMIT, SO YOU'RE CLOSED.
THE THING IS, IF WE DON'T HAVE THESE RULES IN PLACE, I DON'T WANNA BE PLAYING GAMES WITH THEM WHERE WE HAVE SECRET RULES THAT WE'RE NOT TELLING THEM AND THAT WE AREN'T PASSING, BUT WE EXPECT THEM TO SOMEHOW INTUIT THAT THEY SHOULD, SHOULD BE HERE AND SHOULD NOT BE THERE.
UM, THAT JUST SEEMS UNFAIR TO ME.
SO, UM, SO I KIND OF OBJECT TO THE WHOLE IDEA OF JUST KIND OF FREELANCING TO SAY, AND I UNDERSTAND WHAT YOU'RE SAYING WITH FOOD TRUCKS, BUT AGAIN, OUR CHARTER FOR THIS PARTICULAR THING IS NARROW AND IT'S ICE CREAM TRUCKS.
UM, COULD I ADD, I WOULD LOVE FOR YOU TO ONLY IF YOU ONLY IF YOU COME UP HERE YEAH, CUT.
COME UP HERE AND PLEASE FEEL FREE TO ADD, I DON'T KNOW IF IT'S APPROPRIATE TO JUMP IN OR WHAT.
IT'S ALWAYS APPROPRIATE TO JUMP IN
UM, SO I JUST WANTED TO CLARIFY ONE THING THAT DALLAS COUNTY DOES ISSUE THEIR OWN PERMITS.
UM, THEY WON'T BE TAKING OVER THESE OTHER MUNICIPALITIES YET, BUT THEY ARE, HAVE BEEN AND WILL CONTINUE TO DO THEIR OWN.
SO IF THEY ROVE OVER INTO GARLAND, BUT THEY STILL HAVE A DALLAS COUNTY PERMIT, THEY ARE LEGAL, WE COULD DO THAT.
I MEAN, UM, THE QUESTION BECOMES UNDER WHAT, UM, THE QUESTION WILL BECOME UNDER WHAT AUTHORITY OR UNDER WHAT REGULATIONS THAT HAVE, WHAT REGULATIONS HAVE DALLAS COUNTY PASSED IN ORDER TO OPERATE 'EM.
THAT'S WHERE THE QUESTION WILL COME.
BUT THEY CAN CERTAINLY, WE COULD TELL THEM YOU HAVE TO HAVE A PERMIT FROM DALLAS COUNTY, EVEN IF IT DOESN'T EXPRESSLY STATE WITHIN THE PERMIT.
YOU CAN OPERATE WITHIN THE CITY OF GARLAND.
IF YOU, WE WILL RECOGNIZE THE DALLAS COUNTY PERMIT AS THE CITY TO OPERATE.
AND IF WE DID THAT, COULD WE MOVE FORWARD WITH DEFINING THESE VERY FEW REGULATIONS? ARE YOU STILL NOT COMFORTABLE WITH THAT? WE'RE RUNNING THE RISK IF WE DO THAT, IF DALLAS COUNTY DECIDES TO STEP OVER, WHICH IN MY OPINION WOULD BE, UM, UM, IT WOULD BE A REGULATORY GRAB IF THEY STEPPED OVER INTO THE USE AND OPERATIONS.
BUT WE, THE PROBLEM IS WE HAVE THIS SUPER PREEMPTION BILL OUT THERE THAT ARGUABLY, BECAUSE EVERYBODY'S FOCUSED ON PREEMPTION, ARGUABLY SOMEBODY DALLAS COUNTY COULD MAKE THE CLAIM THAT, YOU KNOW, WE GET TO SET, ALSO SET THE TIME AND PLACE, UM, REGULATIONS.
I'M NOT SAYING THEY'LL DO THAT.
WE DON'T KNOW WHAT THEY'RE GONNA DO AS PART OF THE PROBLEM THEY HAVEN'T COMMUNICATED TO TELL US.
AND SO THAT WOULD BE MY CONCERN IS THAT THEY COME IN AS SOON AS WE PASS THIS AND THEY SET THEIR OWN TIME AND USE PROVISIONS.
UM, I DON'T THINK THAT'S GONNA HAPPEN JUST BECAUSE I WAS IN ON A CALL, UM, WITH A LOBBYIST.
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THINK THAT WAS OVER.ANYWAY, THEY CLARIFIED THAT, UM, THIS IS FOR HEALTH FOOD RELATED ITEMS, NOT ZONING AND NOT FIRE.
SO I WOULD THINK THE TIME AND PLACE AND THE, THE NOISE PARTS WOULD STILL STAND, BUT UNTIL THEY PUT SOMETHING IN WRITING, I GUESS WE DON'T REALLY KNOW.
WELL, AND AGAIN, I JUST DON'T WANNA HAVE SHADOW RULES THAT WE'RE NOT TELLING THEM, AND THEN WE GO, OH, YOU'RE, YOU KNOW, YOU'RE RINGING YOUR BELL AND PLAYING YOUR MUSIC AT 10 AT NIGHT OR WHATEVER TIME, AND WE DON'T LIKE THAT.
AND IN OUR RULES THAT WE ARE GOING TO PASS, THAT WOULD BE WRONG.
I WOULD RATHER BE CLEAR IF WE PASS THESE NARROW REGULATIONS RIGHT NOW, AND THEN NEXT MONTH DALLAS COUNTY COMES IN AND SAYS, THESE ARE THE RULES WE WANT HAVE AT IT.
UM, I MEAN, I DO CARE BECAUSE THEY WOULD PROBABLY BE STUPID RULES AND OURS ARE A LITTLE MORE NUANCED.
BUT THAT, THAT'S MY ONLY CONCERN IS RIGHT NOW IF WE GET, ARE WE GETTING COMPLAINTS? I'LL JUST ASK THAT.
ARE WE GETTING COMPLAINTS ABOUT ICE CREAM TRUCKS? WELL, IT'S THE SAME COMPLAINER, THE THE ONE FOOD TRUCK.
IT WON'T CALL ME BACK TO EXPLAIN THAT IT'S ABOUT TO BE OUT OF OUR HANDS ANYWAY.
I'VE INVITED THEM REPEATEDLY TO COME HERE AGAIN.
SO REALLY, WE'RE NOT HAVING NEIGHBORHOODS COMPLAINING ABOUT LOUD NOISE ABOUT NO.
WELL THEN WHAT THE HECK, UM, IF, IF THAT'S NOT A MAJOR PROBLEM RIGHT NOW, ARE YOU COMFORTABLE WITH JUST TABLING IT AND LETTING HAPPEN? A HUNDRED PERCENT.
THIS IS NOT ANYTHING THAT'S LIFE ALTERING FOR, IT'S NOT RESIDENTS AT ALL.
SO, NO, AND MY CONCERN WAS MORE THAT IT WOULD, COULD BE LIFE ALTERING FOR ICE CREAM TRUCK OPERATORS WHO GET TRAPPED IN A WEB OF RULES THAT ARE OUT THERE THAT THEY DON'T REALLY KNOW ABOUT.
SO I THINK I, I THINK JUST TO SUPPORT, LEGALLY SUPPORT THAT DECISION, IF THAT'S WHAT Y'ALL DECIDE TO DO TODAY, IS TO TABLE IT IS ALL THROUGHOUT THE AMENDMENTS.
YOU, YOU TALK, WE TALK ABOUT, THERE'S LANGUAGE IN THE AMENDMENT THAT TALKS ABOUT BEING LAWFULLY PERMITTED.
AND I KNOW THAT WE CAN RECOGNIZE THE DALLAS COUNTY PERMIT, BUT THAT DOESN'T NECESSARILY MEAN THAT RIGHT.
AS A TECHNICAL MATTER, IT'S EFFECTIVE, UM, UH, WITHIN THE CITY OF GARLAND.
AND SO, UM, I THINK IT'S BEST TO TABLE IT.
UM, WE CAN CREATE THE FICTION THAT YOU, THAT WE'D RECOGNIZE IT, WHICH WE DO IN OTHER AREAS.
SO I'M NOT, I SAY THAT, YOU KNOW, IT'S KIND OF FUNNY TO SAY THAT, BUT RIGHT.
UM, BUT, BUT THAT HAPPENS BECAUSE SOMETIMES YOU JUST NEED THINGS TO WORK.
AND SO, BUT I THINK TABLING IS PROBABLY A GOOD IDEA RIGHT NOW.
UM, ARE WE AGREED AS A MAJORITY OF TWO
WE WILL TABLE THAT AND COME BACK WHENEVER DALLAS COUNTY GETS THEIR ACT TOGETHER AND DECIDE IF WE, IF WE WANT TO PROCEED WITH THIS.
WELL, WE WON'T WAIT THAT LONG, BUT WE WILL WAIT UNTIL THEY
SO ACT TOGETHER ABOUT THIS, ABOUT THIS NARROW THING.
THEN THE, UM, THE LAST ITEM FOR INDIVIDUAL CONSIDERATION THREE B IS TO DISCUSS FREQUENCY OF INSPECTIONS FOR APARTMENT COMMUNITIES OLDER THAN 25 YEARS.
AND I GUESS THIS WILL BE MR. BARKER COMING UP.
ARE YOU GONNA HAVE A SLIDESHOW FOR US, OR DID YOU OR JUST THE PRINTED? I HAD SLIDESHOW.
I WILL POINT OUT THAT MR. BARKER ALWAYS ARE SVPS
HE LOCKED THAT
UH, MS. DUTTON, UM, MY NAME IS RICK BARKER, CODE COMPLIANCE.
AND, UM, MY WING MAN TODAY IS LANCE POLLSTER
UH, LANCE IS THE, UH, HOUSING STANDARD MANAGER FOR OUR CODE COMPLIANCE DEPARTMENT AND IN CHARGE OF OUR MULTIFAMILY INSPECTION PROGRAM.
SO TODAY, UM, WHAT I WANTED TO DO TODAY WAS JUST KIND OF GIVE YOU A FOOTPRINT AND AN, AND AN EAGLES
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BIRD'S EYE VIEW OF OUR, OF OUR ORDINANCE AND OUR PROGRAM FOR OUR MULTIFAMILY, UH, WHICH, UH, DISCUSSES OUR INSPECTION PROGRAM, OUR INSPECTION FREQUENCY, JUST BASICALLY HOW WE RUN THE PROGRAM.SO, UH, AGAIN, MY, MY PRESENTATION TODAY WILL BE JUST A, A FOOTPRINT OF THAT PROGRAM, UH, GIVE YOU A QUICK REVIEW OF THE ORDINANCES, UH, GIVE YOU ALSO THE NUMBER AND THE AGE OF OUR APARTMENT INVENTORY THAT WE HAVE HERE IN GARLAND.
AND ALSO, UH, REVIEW OUR INTERNAL POLICY THAT WE USE TO DETERMINE THE NUMBER OF UNITS THAT WE INSPECT.
AND THEN ALSO WE HAVE A FEW SAMPLES OF THE PROGRAM IN ACTION.
AND THEN WE'LL, UH, CAN TALK ABOUT, YOU KNOW, DISCUSS WHAT, WHAT YOU WANT TO, UH, UH, PROVIDE FOR US TO MOVE FORWARD.
SO BASICALLY, THIS IS OUR PLAYING FIELD.
UH, THIS IS OUR TOTAL NUMBER OF MULTI-FAMILY, UH, COMPLEXES THAT WE HAVE IN GARLAND.
OUR TOTAL NUMBER OF BUILDINGS IS 2014, AND THEN OUR TOTAL NUMBER OF INDIVIDUAL UNITS IS JUST BELOW 24,000.
SO THIS INCLUDES, UH, THE QUADPLEXES THAT WE, THAT WE MONITOR AS WELL.
SO JUST A, AGAIN, JUST A, AN AN OVERVIEW OF OUR ORDINANCE.
WE, WE, WE REGULATE OUR MULTIFAMILY AND SECTION 32 0 7 OF OUR CITY ORDINANCE.
UH, JUST BASICALLY HIGHLIGHTED SOME, SOME VERBIAGE IN RED FOR YOU THAT IS, THAT IS REALLY PERTINENT TO THIS PROGRAM.
AND AGAIN, THE FIRST SLIDE BASICALLY TALKS ABOUT, UH, GIVING YOU KIND OF A DEFINITION OF WHAT, WHAT A MULTI-FAMILY, UM, UH, PROPERTY IS.
AND, AND, AND IT CONSISTS OF THREE OR FOUR, THREE OR MORE RESIDENTIAL DWELLING UNITS THAT ARE PART OF A MULTI-FAMILY DWELLING.
SO AGAIN, THAT'S WHERE WE GET INTO THE QUADPLEX, UM, AREA AS WELL.
AND THEN ALSO, UM, IN SECTION 32 0 7, HERE'S JUST A COUPLE OF, UH, DEFINITIONS THAT ARE VERY PERTINENT TO WHAT WE DO, UH, IN DETERMINING THE, THE AMOUNT, UH, OF UNITS THAT WE INSPECT EACH YEAR.
UH, WE CALL THAT A REPRESENTATIVE SAMPLE.
THIS IS RIGHT OUT OF THE ORDINANCE.
AND THIS REPRESENTATIVE SAMPLE, UH, CONSIST OF THE AGE OF THE DWELLING UNITS, UH, THE BUILDINGS AND STRUCTURES.
UH, WE ALSO LOOK AT PAST INSPECTION PERFORMANCES, UH, AND ALSO THE COMPLAINT HISTORY.
SO ALL THESE, ALL THESE VARIABLES COME INTO PLAY WHEN WE DETERMINE, UH, PERFORMANCE FROM A YEAR OF WHAT WE'RE GONNA DO FOR THE NEXT YEAR.
AND THIS GENTLEMAN BESIDE ME DOES A GREAT JOB OF MONITORING THAT AND ESTABLISHING THAT NUMBER.
AND THEN WE ALSO, UM, WE VERY, WE, WE RARELY, BUT WE DO, UH, GET INTO A COMPREHENSIVE INSPECTION.
AND BASICALLY THAT SPEAKS FOR ITSELF.
WE WILL, UH, IF WE HAVE A, A POOR PERFORMING PROPERTY, UH, WE WILL DO A COMPREHENSIVE INSPECTION.
THAT BASICALLY MEANS THAT WE'RE GONNA DO THE INTERIOR, ALL OF THE INTERIORS, ALL OF THE EXTERIOR, UH, INCLUDING NON DWELLING BUILDINGS, UH, AND STRUCTURES.
SO, UH, WE HAVE THAT CAPABILITY AS WELL.
UH, HERE'S, UH, SOME OTHER LANGUAGE THAT REALLY, UH, GETS, UH, MORE DEEP IN THE WEEDS OF, OF OUR INSPECTIONS.
UM, KIND OF GIVES US THE AUTHORITY, UM, TO BE THERE.
UH, AS YOU, AS YOU CAN SEE, I'VE HIGHLIGHTED IN YELLOW, UH, THE FIRST, UH, SENTENCE THERE, IT TALKS ABOUT THE APPLICATION OF, OF A, OF THE ISSUANCE OF A MULTIFAMILY LICENSE.
BASICALLY GIVES US THE CONSENT, UH, TO INSPECT A, A, A PROPERTY.
UH, AND THEN WE'RE ALSO VERY, UH, MINDFUL IS, IS THE WORD TO USE HERE.
WE ARE VERY MINDFUL OF THE, OF THE SUBJECT, UH, TO THE RIGHTS OF THE OCCUPANTS OF THE DWELLING.
SO THAT, THAT COMES INTO PLAY A LOT, ESPECIALLY WHEN WE'RE INSPECTING, UH, OCCUPIED UNITS.
WE ARE VERY, VERY MINDFUL AND WE RE WE RESPECT THAT, UM, THAT RIGHT TO PRIVACY.
AND THEN ALSO, IF YOU SKIP DOWN TO NUMBER THREE THERE, UH, THIS, THIS IS REALLY THE, UM, THE, THE DIRECTIVE THAT WE HAVE.
AND IT, THE WAY IT'S WORDED IN THE ORDINANCES IS NO LESS THAN ANNUALLY.
SO, OBVIOUSLY, BY, UM, THINKING ABOUT THAT, NO, NO LESS THAN, THAN ONCE WE WILL BE THERE TO INSPECT THIS PROPERTY.
AND I'VE HIGHLIGHTED, UH, ON MY SLIDE HERE, I DON'T KNOW IF I HIGHLIGHTED IN YOUR COPY, BUT I HIGHLIGHTED THE WORD SHALL, UH, IT DOESN'T SAY MAY, IT SAYS SHALL.
SO WE WILL BE THERE, UH, TO INSPECT YOUR PROPERTY AT LEAST ONCE A YEAR.
AND THIS INCLUDES, UH, OUR FOLLOW-UP INSPECTION.
UH, ONCE WE DO THE, THE, UM, THE INITIAL INSPECTION, UH, IT WILL INCLUDE A, A FOLLOW-UP INSPECTION.
AND AGAIN, IT ALSO INCLUDES THE REPRESENTATIVE SAMPLE, UH, THAT WE DETERMINE, UM, THAT WE'RE GOING TO DO.
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SO HERE ARE THE AGES OF OUR COMPLEXES.UH, THIS IS MIND BOGGLING TO ME.
UH, THIS, THIS MAY JUMP OUT YOU AT, AT YOU.
BUT, UM, AS YOU CAN SEE, THIS IS, UM, THIS IS BROKEN DOWN INTO 10 YEAR INCREMENTS.
UH, WE ALSO HAVE THE NUMBER OF COMPLEXES THAT WE HAVE, UH, IN THAT AGE CATEGORY.
AND THEN ALSO THE PERCENTAGE OF OUR TOTAL NUMBER.
SO IF YOU DRAW THE LINE AT 20 TO 29, UH, 16.7% OF OUR COMPLEXES ARE, ARE, ARE IN THAT AGE BRACKET.
EVERYTHING BELOW 30, UH, IS, YOU KNOW, 83%.
SO WE'VE GOT A, WE'VE GOT A VERY AGING STOCK OF OUR, OF OUR, UH, MULTIFAMILY COMPLEXES.
BUT AGE DOESN'T REALLY MEAN THEY'RE IN BAD SHAPE.
UM, 'CAUSE WE, WE, WE CAN ATTEST TO THAT.
UM, UH, YOU, YOU KNOW, YOU, YOU, YOU GET BETTER WITH AGE, UH,
UH, BUT ANYWAY, THAT JUST GIVES YOU KIND OF AN IDEA OF, OF THE, UH, OF THE DEMOGRAPHICS OF OUR, OF OUR COMPLEXES.
AND AGAIN, WE, WE DO SHOW THAT WE HAVE 233 OF THOSE.
SO HERE'S REALLY THE MEAT AND POTATOES.
THE NEXT SLIDE IS, UH, IS REALLY HOW WE GO ABOUT, UH, DETERMINING WHAT WE'RE GONNA DO.
UM, UH, AND AGAIN, LANCE DOES A GREAT JOB IN MONITORING THIS.
UM, AT THE YEAR END, UH, HE GETS VERY BUSY LOOKING AT PERFORMANCE AND, UH, DETERMINING, YOU KNOW, HOW MANY, HOW MANY MORE UNITS WE'RE GONNA DO THE NEXT YEAR, UH, FOR OUR, FOR OUR LICENSING AND OUR ANNUAL INSPECTION.
SO I'LL TRY TO GO THROUGH THIS REAL QUICK, BUT, UH, AS YOU CAN SEE, THE FIRST THREE YEARS, UM, IF YOU'RE IN KINDERGARTEN WITH US, UH, YOU'RE, WE'RE GONNA DO ABOUT 3% OF YOUR UNITS.
UM, AS, AS ALWAYS, YOU KNOW, A NEW COMPLEX, HOPEFULLY THERE'S NOT AS MANY PROBLEMS. AND, AND WE DON'T REALLY HAVE TO PAY THAT CLOSE ATTENTION, UM, TO, TO THAT.
SO WE, WE ONLY DO 3% OF THOSE, UH, PARTICULAR UNITS.
AND THEN ONCE YOU GET INTO, UH, I GUESS, UH, MAYBE FIRST GRADE PRESCHOOL, FOUR TO FIVE YEARS, UM, YOU KNOW, IT'S ANYTHING LESS THAN 0.25 VIOLATIONS PER UNIT, UM, IS, UH, WE, YOU KNOW, IS A 5%, UH, NUMBER THAT WE'LL USE.
AND THEN, UM, ANYTHING SIX YEARS AND OLDER, UH, IS AUTOMATICALLY AN 8%.
UH, WE'LL LOOK AT 8% OF THE UNITS, UM, THAT ARE ON, ON, ON THE PROPERTY.
AND THEN, UH, AGAIN, ANYTHING, UM, FROM ZERO TO LESS THAN 0.6 VIOLATION PER UNIT, UH, WE'LL LOOK AT 11%.
AND THEN, AND AS IT, AS IT MOVES DOWN, YOU CAN SEE THAT, UH, THE GREATER THE VIOLATIONS PER UNIT, UH, THE GREATER PERCENTAGE THAT INCREASES, UH, ALONG THOSE LINES.
AND THEN OBVIOUSLY IF YOU'RE GREATER THAN ONE, ONE PER UNIT, UH, WE'RE GONNA DO 25% OF YOUR UNITS.
AND THEN IF IT GETS, YOU KNOW, UH, UH, BEYOND THAT, YOU KNOW, WE'RE LOOKING AT A COMPREHENSIVE.
SO, AND AGAIN, ALL THESE NUMBERS THAT, THAT ARE ABOVE, UM, INCLUDE OUR VALID COMPLAINTS THAT WE RECEIVE.
UH, SO LANCE TALLIES ALL OF OUR COMPLAINTS THAT, THAT ARE VALID THAT WE'VE GONE OUT AND ADDRESSED, UH, THOSE COME INTO PLAY.
AND, UH, ON, ON AVERAGE, YOU CAN BASICALLY SAY THAT WE DO ABOUT 10 TO 12% OVERALL ANNUALLY, UH, OF ALL THE, ALL THE UNITS THAT ARE THERE.
UH, AND THAT INCLUDES THE BUILDINGS AS WELL.
'CAUSE WE DO, WE DO A HUNDRED PERCENT OF THE BUILDINGS, THE EXTERIORS, WE DO A HUNDRED PERCENT.
AND THEN WE GET INTO THIS, UH, PERFORMANCE, UM, CRITERIA AND AGE, UH, UH, TO DETERMINE THE NUMBER OF, OF UNITS THAT WE GO INTO.
SO HERE, HERE'S SOME SAMPLES OF OUR PROGRAM AND ACTION THAT I WAS REFERRING TO EARLIER.
UH, WE, WE'VE GIVEN ABOUT FOUR OR FIVE EXAMPLES HERE, BUT JUST TO KIND OF QUICKLY GO OVER THOSE, UH, HERE'S A, HERE'S A 34 YEAR OLD PROPERTY.
UH, THE FIRST ONE IS THE 34 YEAR OLD PROPERTY THAT HAS, UH, 11 BUILDINGS, 40 UNITS.
UM, WE INSPECTED FOUR UNITS, UM, IN 2022, AND WE FOUND SIX NON-CRITICAL VIOLATIONS.
AND, AND WE HAD FIVE COMPLAINTS.
SO AGAIN, THE WHOLE, THE WHOLE GIST OF THIS SLIDE IS JUST TO SHOW YOU THAT SOMETIMES AGE DOESN'T MATTER.
UM, WE, WE DO HAVE SOME VERY GOOD MANAGED PROPERTIES IN VERY GOOD SHAPE THAT ARE, THAT ARE OVER 25 YEARS OLD.
UM, BUT AGAIN, UM, JUST FOR THE SAKE OF TIME, I WON'T GO THROUGH ALL OF THESE, BUT THESE ARE JUST SOME EXAMPLES THAT WE, THAT WE HAVE, UH, CURRENTLY THAT FROM 2022, UH, SOME, SOME OF OUR, UH, OLDER PROPERTIES THAT, UM, JUST SOME OF THE RESULTS THAT, THAT WE HAD.
SO THAT'S REALLY ALL I HAD TODAY.
UM, AND THEN WE'LL JUST, WE'LL OPEN IT UP TO QUESTIONS AND THOUGHTS AND, AND AGAIN, UM, IF I CAN SAY THIS,
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AND LANCE, LANCE WILL PROBABLY ATTEST TO THIS TOO.WE'RE, WE'RE, WE'RE VERY COMFORTABLE WITH OUR PROGRAM.
WE THINK IT'S ONE OF THE BEST IN THE, IN THE METROPLEX.
UH, I WOULD PUT OUR PROGRAM UP AGAINST ANYBODY, ANY CITY.
UM, WE, AGAIN, WE TRY TO ADMINISTER TO THE TENANTS.
UH, WE TRY TO KEEP THAT RELATIONSHIP WITH THE, UH, WITH THE APARTMENT MANAGERS, AND WE GET INVOLVED IN A LOT OF THINGS.
UM, AND SO ONE OF THE THINGS, AND YOU KNOW, THIS TOO, WE DO NOT GET INVOLVED IN IN LEASING TYPE, UH, SQUABBLES, UH, LEASING, DEBATES, THINGS OF THAT NATURE.
UH, OUR GOAL IS TO MAKE SURE THAT PROPERTY IS SAFE AND, AND A NICE PLACE TO LIVE.
AND THAT'S, THAT'S OUR MISSION.
SO, UM, AGAIN, UM, IF I COULD LEAVE THIS WITH YOU, UM, YOU KNOW, WE, WE, I THINK THE ORDINANCE IS THERE.
UH, I THINK THE ORDINANCE IS VERY, UM, STIFF AND VERY SUPPORTIVE OF WHAT WE'RE TRYING TO DO.
UM, I DON'T REALLY THINK THERE'S ANY REALLY, UM, MODIFICATIONS TO THE ORDINANCE THAT WE NEED TO, THAT WE NEED TO DO.
UH, IF WE WANNA LOOK AT THIS, WE COULD LOOK AT THIS FROM A POLICY STANDPOINT.
UM, LOOK AT OUR, UH, OUR METHODOLOGY OF, OF, UM, FOCUSING ON WHAT WE WANT TO DO ON, ON THE INTERIOR, YOU KNOW, ON THE INTERIORS.
DO WE WANT TO, DO, WE WANNA FOCUS ON MORE INTERIOR INSPECTIONS AND LEAVE THE EXTERIORS, UM, BE AS MUCH, YOU KNOW, SO WHEN YOU'RE LOCK, WHEN YOU'RE TALKING 2000 BUILDINGS THAT WE'RE HAVING TO INSPECT AS WELL, UM, THAT THAT'S A GIVEN.
WE WE'RE GONNA LOOK AT A HUNDRED PERCENT OF THOSE BUILDINGS AND MAKE SURE, BECAUSE THERE, THERE ARE SOME LIFE SAFETY THINGS THAT WE CAN FIND ON THE EXTERIOR OF A BUILDING SUCH AS A, A WALKWAY OR A RAILING THAT COULD BE LOOSE OR WHATEVER.
SO, UM, AGAIN, THOSE ARE JUST, YOU KNOW, IF YOU LOOK AT THE BIG PICTURE OF IT, SOMETIMES, UM, YOU KNOW, THE EXTERIOR HAS, HAS ISSUES THAT WE NEED TO ADDRESS AS WELL.
UH, BUT ANYWAY, I'LL, I'LL LEAVE THAT, UH, FOR DISCUSSION AND WE CAN GO FROM THERE.
SO IF YOU HAVE ANY QUESTIONS OR THOUGHTS, WE'D LOVE TO HEAR THEM.
SO, UM, AS WE KNOW FROM RIDGE
SO MY MAIN CONCERN WOULD BE THE APARTMENTS WHERE WE HAVE RESIDENTS THAT WILL NOT CALL US EITHER BECAUSE THEY DON'T KNOW THAT IT'S AN OPTION OR THEY'RE CONCERNED ABOUT THEIR LEGAL STATUS OR WHATEVER.
BUT FOR WHATEVER REASON, THEY DON'T, THEY JUST DON'T CALL US.
SO WE'RE NOT GETTING THOSE STANDARD COMPLAINTS.
THOSE ARE THE ONES I WANNA MAKE SURE WE, WE DON'T LOSE TRACK OF THOSE GUYS.
SO LIKE CREST BRIDGE, LIKE Y'ALL WENT OUT THE FIRST TIME AND THEY WERE LIKE, OH YEAH, IT'S JUST YOUR APARTMENT.
NO, IT WAS THE WHOLE BUILDING.
SO, BUT LIKE, LIKE WE KNOW THOSE PEOPLE, THEY DON'T CALL.
AND SO WE JUST KIND OF GOT LUCKY ON THAT ONE, THAT A INTO THE SITUATION.
THE GIRL MADE A FACEBOOK POST, LIKE, IT, IT KIND OF FELL INTO OUR LAPS AT THAT POINT, BUT A WEEKEND AND NO ONE CALLED
SO THOSE ARE THE GUYS THAT I WANT TO MAKE SURE LIKE, THAT WE'RE NOT LOSING TRACK OF AND 'CAUSE THEY'RE JUST NOT GONNA CALL US.
AND I, AND I, AND I UNDERSTAND, UH, FOR, FOR US, THAT'S DIFFICULT.
UM, FROM AN ENFORCEABLE STANDPOINT, THAT'S VERY DIFFICULT FOR US TO DO.
NOW, AGAIN, WE GET INVOLVED BECAUSE WE'RE, THAT'S WHAT WE DO.
WE TRY TO SOLVE PROBLEMS. WE, WE TRY TO BE THE CONDUIT OF COMMUNICATION, UH, BETWEEN A PROPERTY MANAGER AND A TENANT, UM, AND TRY TO WORK THROUGH, THROUGH THAT.
SO, UM, I, I UNDERSTAND WHAT YOU'RE SAYING, BUT THAT'S KIND OF THIS, IT'S A DIFFICULT LINE FOR US TO REALLY HAVE ENFORCEABLE CAPABILITIES TO, TO MANAGE.
NOW AGAIN, WE, AS YOU KNOW, AND WE'VE TALKED ABOUT THIS BEFORE, WE HAVE AN, WE HAVE AN ANNUAL MEETING WITH OUR PROPERTY MANAGERS.
WE HAVE A, WE HAVE AN ANNUAL MEETING, AND WE, WE BRING IN SPEAKERS AND, AND, AND WE CAN BRING THAT UP AS KIND OF A TRAINING MECHANISM.
UH, WE CAN BRING THAT UP AT OUR, AT OUR TRAINING AND EXPLAIN THAT, UH, ENCOURAGE THAT.
UM, AND AGAIN, I, I UNDERSTAND AND SOMETIMES WE FIND OUT THERE'S TWO SIDES TO THE STORY, UM, AND WE FIND THAT OUT A LOT TOO.
UM, BUT NOT, BUT I, I UNDERSTAND WHAT YOU'RE SAYING AND, BUT FROM OUR STANDPOINT, ENFORCEMENT, THAT'S, THAT'S DIFFICULT OCCASIONALLY.
CAN YOU FLIP BACK TO THE, UH, SLIDE WITH ALL THE DETERMINATION OF UNITS INSPECTED AND THERE WE GO.
UM, WHEN YOU WERE GOING DOWN THERE, YOU GOT TO THE BOTTOM, AS YOU WERE KIND OF DESCRIBING IT TO THE EQUAL
[00:30:01]
OR GREATER THAN ONE VIOLATION PER UNIT.AND WHAT THE SCREEN SAYS IS 25% OF THE UNITS WOULD BE INSPECTED.
BUT I WAS THINKING YOU SAID THAT'S WHERE WE START THE COMPREHENSIVE.
SO WHERE DOES COMPREHENSIVE FALL ON THIS MAP? IT, IT DOESN'T, AS FAR AS THIS PART OF IT, THE COMPREHENSIVE IS, IS STRICTLY BASED ON THE ANNUAL INSPECTION.
IF WE GO OUT TO A COMPLEX THAT HAS, SO WE INSPECT A COMP, LET'S SAY FOUR UNITS.
IF WE GO OUT THERE, WE FIVE, FIVE LIFE SAFETY OR CRITICAL ISSUES THAT WOULD TRIGGER A COMPREHENSIVE INSPECTION.
SO FIVE, JUST MORE THAN ANY, ONE MORE BASICALLY THAN, THAN ANY MORE, SORRY, ONE MORE LIFE SAFETY AND CRITICAL THAN THE TOTAL NUMBER OF UNITS INSPECTED TRIGGERS THE COMPREHENSIVE INSPECTION.
THAT'S, THAT'S PROBABLY WHERE MY INCLINATION WOULD BE AS FAR AS POLICY TWEAKING TO MAKE COMPREHENSIVE INSPECTIONS TRIGGER AT LEAST A LITTLE EARLIER THAN THEY'RE HAPPENING NOW.
UM, OF COURSE IT, I MEAN, SITUATIONS LIKE CREST RIDGE AND I'VE GOT THE SAME THING I'VE GOT, I'VE GOT APARTMENTS WHERE PEOPLE HAVE CALLED ME SOBBING AND TOLD ME THEY'RE HAVING TO LIVE WITH NO RUNNING WATER.
THERE'S RATS, THERE'S ROACHES, AND I SAY, I CAN SEND CODE COMPLIANCE.
AND THEY SCREAM AND SAY, NO, THEY WILL THROW ME OUT.
AND THEY'VE ALREADY THREATENED.
IF ANY OF US CALL OR SAY ANYTHING, PLEASE DON'T TELL ANYBODY.
UM, AND EVEN THOUGH IT'S ILLEGAL FOR THE PROPERTY OWNERS TO TAKE ANY VINDICTIVE ACTION, UM, YOU CAN'T CONVINCE THE PEOPLE WHO ARE LIVING UNDER THAT THREAT THAT THEY'RE SAFE BECAUSE HONESTLY THEY'RE NOT.
SURPRISE INSPECTIONS OUTSIDE OF THE ONE A YEAR, DO YOU ALL SCHEDULE THE ONE A YEAR? YES, MA'AM.
DO YOU DO ANY SURPRISE INSPECTIONS? NO, BECAUSE WE WERE DEALING WITH TENANT'S RIGHTS, SO WE CAN'T JUST, AND, AND I, I UNDERSTAND.
UM, WHAT'S LEGALLY, HOW MUCH ADVANCE NOTICE DO YOU HAVE TO GIVE THEM LEGALLY MM-HMM.
BUT, UM, IN, IN TERMS OF WHEN YOU SAY ADVANCED NOTICE TO THE RESIDENCE OR TO THE PROPERTY OWNER, NORMALLY YOU WOULD KIND GO THROUGH THE PROPERTY OWNER WHO'S SUPPOSED TO NOTIFY THE RESIDENTS, ALTHOUGH WHO KNOWS IF THEY WILL.
WELL, WE, WE DO HAVE A PROCESS FOR THAT.
WE, UH, AND LANCE CAN GIVE YOU THE MORE DETAIL, I GIVE YOU THE, THE, THE HIGH VERSION.
BUT WE, WE LET THEM KNOW HOW MANY UNITS WE'RE GOING TO INSPECT, AND THEN WE ALSO, UH, SEND THEM CONSENT FORMS AHEAD OF TIME TO GET CONSENT FROM THOSE, UH, OCCUPIED UNITS.
SO WE, THERE, THERE'S, THERE'S A LOT OF PLANNING KIND OF GOES INTO THAT BECAUSE YOU, AGAIN, YOU, YOU, IF PEOPLE ARE WORKING, THEY'RE NOT THERE.
SO WE WANT 'EM COORDINATE THAT EFFORT.
SO THERE, THERE'S A LOT OF PLANNING GOES INTO THIS.
UM, DO THE PROPERTY MANAGERS GET TO PICK WHICH FIVE? NO.
WELL, TO SOME EXTENT WE USUALLY TRY TO PICK THE ONES WE HAVEN'T LOOKED AT MOST RECENTLY.
SO YOU TELL THEM WHICH FIVE, RIGHT.
YOU DON'T SAY, I NEED TO INSPECT FIVE, AND THEN THEY PICK WHICH FIVE YOU'RE GONNA INSPECT.
YOU SPECIFY THIS, THESE UNITS TO, TO MOST OF THE MOST EXTENT.
I MEAN, WE GOT COMPLEXES THAT ARE A THOUSAND UNITS.
WE'RE NOT GONNA SAY THESE, THESE ONE OR TWO, THAT IN A CASE LIKE THAT, WE WILL KIND OF THROW A NUMBER OUT THERE AND THEN WE TRY TO GO BACK AND MAKE SURE THAT THEY'RE NOT ONES WE'VE SEEN YEAR IN TIME AND TIME AGAIN.
BUT IN THAT CIRCUMSTANCE, IN FACT, THE PROPERTY MANAGER WOULD BE THE ONE WHO WAS KIND OF GUIDING WHICH UNITS GOT INSPECTED THEN? SOUNDS LIKE THAT THAT COULD, THAT COULD HAPPEN, YES.
BUT THEN AS LANCE SAID, WE, IF WE, IF WE'RE SEEING A TREND, THEN WE'LL, WE'LL, WE'LL DICTATE AND WE'LL MOVE TO, WE'LL REQUEST ANOTHER UNIT.
AND SOME, I MEAN, THEY'RE OFTENTIMES, EVEN WHEN THEY'VE GIVEN CONSENT, YOU KNOW, WE'LL GET OUT THERE AND WE'LL FIND A UNIT IS LOCKED, THE TENANTS CHANGE THE KEYS, AND THE MANAGER DOESN'T HAVE NOTICE.
SO ONE UP HAVING TO FIND ANOTHER ONE.
SO IN THAT, IN THAT CASE, THERE ARE KIND OF SURPRISE INSPECTIONS MORE OR LESS.
BUT, AND I HAVE TENANTS AND I GET IT.
AND I GET, I GET THE TENANT RIGHTS, I GET THE GET THE, UM, TRYING TO WORK AROUND THEM.
THE THING IS, IF WE'RE, IF IT IS PROBLEMATIC TO ME, IF THERE'S, UM, IF THE PROPERTY OWNERS OR MANAGERS ARE ACTUALLY ALLOWED TO INFLUENCE WHICH UNITS
[00:35:01]
GET INSPECTED, THAT'S PROBLEMATIC TO ME.AND I DON'T KNOW IF THERE'S A, UM, I DON'T KNOW IF THERE'S A SOLUTION TO THAT, BUT IF THERE IS, I WOULD LIKE TO LOOK FOR IT.
UM, THE ANNUAL MEETING OF PROPERTY MANAGERS, IS THAT THROUGH A A G D OR SOMEBODY ELSE? NO, THAT'S THROUGH US.
WE, WE, WE SCHEDULE THAT EVERY YEAR.
AND WHAT KIND OF PARTICIPATION DO YOU GET? UH, WE USUALLY GET A GOOD, GOOD NUMBER OF PROPERTY MANAGERS, 80 TO A HUNDRED MANAGERS.
SO 80 TO A HUNDRED MANAGERS, BUT WE HAVE 234 AND, AND SOME ARE MULTIPLE, RIGHT.
MULTIPLE PROPERTIES, BUT MOST WOULD NOT BE, SO WE'RE MISSING A LOT OF MANAGERS WHO JUST CONSISTENTLY DON'T SHOW UP FOR THESE THINGS AND WE CAN'T MAKE THEM.
UM, AND WE BRING IN, WE, WE HAVE SPEAKERS.
YOU KNOW, I, I MAY HAVE TOLD ANOTHER COMMITTEE, OR MAYBE THIS COMMITTEE BEFORE THAT WE, WE, LAST YEAR, YOU KNOW, WE WERE HAVING THE
AND SO WE WERE ABLE TO BRING IN A, UM, A CONTRACTOR SPECIALIST ON CHILLERS TO GIVE SOME TRAINING ON MAINTENANCE AND REPAIRS.
AND SO IT, IT WAS, IT WAS WELL DONE AND WELL RECEIVED.
SO THE, WE JUST, WE TRY TO, UH, WE BRING IN OTHER CITY DEPARTMENTS, PD, UH, FAIR HOUSING.
SO WE, WE BRING IN VARIOUS, UH, GUEST SPEAKERS TO, TO HAVE A NICE, UH, AGENDA.
SO I WOULD SUSPECT THAT THE MANAGERS WHO ARE SHOWING UP ARE THE ONES WHO CARE.
UM, I TALK TO A LOT DURING THE ICE STORM, CALLING DOWN THE LISTS, DOZENS AND DOZENS OF APARTMENTS AND TALKING TO THE MANAGERS AND FINDING OUT WHICH ONES RETURN CALLS SAYING, DO YOU HAVE, DO YOU HAVE, DO YOUR TENANTS HAVE WATER? WHAT DO YOU NEED? WHAT CAN I GET FOR YOU? DO YOU NEED CASES OF WATER? HOW MANY UNITS DO YOU HAVE? AVERAGE PEOPLE PER UNIT, YOU KNOW, WHAT ELSE DO YOU NEED? UM, IT BECAME REALLY CLEAR, WHICH MANAGERS CARED AT ALL AND BURST INTO TEARS HONESTLY, AND SAID, IS THERE ANY WAY WE CAN ALSO GET FOOD, HOT FOOD, HOT PLATES? ONE OF 'EM SAID, YOU KNOW, THESE ARE ALL POOR FAMILIES.
IS THERE ANYWHERE I CAN GET THAT? AND I HAD IT ARRANGED TO HAVE IT DONATED AND TAKEN TO THE, WE HAVE MANAGERS WHO REALLY CARE, AND A LOT OF THEM ARE IN THE OLD, OLD, OLD APARTMENTS, BUT THEY REALLY CARE.
AND THEN WE HAVE A BUNCH OF OTHERS, AND THEY DO NOT.
AND SO IT'S THE DO NOTS THAT TROUBLE ME.
THE ONES WHO CARE, I THINK THEY WILL SHOW UP, THEY'LL TRY TO WORK WITH THE PROGRAM, THEY'LL TRY TO WORK WITH THEIR TENANTS.
BUT I THINK WE'RE, WE'RE DEALING WITH A LOT OF PEOPLE WHO STAY OFF THE RADAR AS MUCH AS THEY POSSIBLY CAN.
AND ONE INSPECTION A YEAR IS PROBABLY NOT UPSETTING THEM MUCH
SO, UM, I LIKE YOU, YOU'VE ALREADY GOT BUILT IN ESCALATIONS HERE.
WHAT I'M JUST WONDERING IS WITH, WITH PROPERTIES, IS THERE AN AN ADDITIONAL ESCALATION TO THIS, UM, THAT MAYBE COULD BE ADDED AT THE BOTTOM AND EITHER HAVE THAT, HAVE THAT START? UM, LET ME ASK YOUR OPINIONS, WOULD WOULD, GOING FROM 25% OF THE UNITS TO 50% OF THE UNITS, AND I REALIZE THIS IS MANPOWER.
UM, WOULD THAT MAKE, DO YOU THINK A SIGNIFICANT DIFFERENCE IN YOUR FINDINGS IN FEELING LIKE IT'S BEEN LOOKED AT THOROUGHLY
UM, MAYBE WHAT WE CAN DO IS, IS TAKE A LOOK AT THIS AND, AND COME BACK WITH TWO OR THREE OPTIONS, TWO OR THREE PLANS, UM, AND PRESENT, UH, WITH, WITH VARIOUS CRITERIA, UH, TO MAYBE MEET THAT GOAL AGAIN.
UM, WE, WE WOULD BE LOOKING AT A REALLOCATION OF RESOURCES AND, AND PRIORITIES.
UM, AGAIN, I USE THE EXAMPLE OF LOOKING AT LESS, LESS EXTERIORS AS OPPOSED TO MORE INTERIORS.
UM, WE WOULD HAVE TO TAKE A HARD LOOK AT, YOU KNOW, THE, THE LENGTH OF TIME IT TAKES TO DO AN INSPECTION.
UM, BUT, BUT WE CAN, WE CAN CERTAINLY DO THAT.
DON'T DON'T MIND DOING THAT AT ALL.
SO I'M GOING BACK TO YOUR, UM, APARTMENT'S OVER 30 YEARS OLD ALL THE WAY UP TO WHO KNOWS WHAT'S OUR OLDEST APARTMENT COMPLEX?
[00:40:01]
60, I BELIEVE.UM, SO I AM ASSUMING THAT THE, FOR THE MOST PART, THAT THE YOUNGER APARTMENTS ARE CREATING LESS ISSUES, AT LEAST THE POLICE DEPARTMENTS, THAT AS FAR AS CRIME GOES, THAT GENERALLY UNDER 20 OR EVEN 25 YEARS THERE, IT, IT'S VERY SIMILAR CRIME RATES TO RESIDENTIAL NEIGHBORHOODS, NOT A, NOT A MAJOR CONCERN, NOT A CONCENTRATION OF CRIME.
SO IF, IF WE SET OUR EYES, REALLY, AND I KNOW IT'S ARBITRARY, BUT TO SAY 30, 30 YEARS OLD AND UP ACCELERATING SOME OF THESE THINGS, UM, I WOULD BE INTERESTED IN THAT.
AND THAT'S REALLY THE IDEA WE CAME IN WITH IS SAYING, BECAUSE OLDER APARTMENTS TEND TO BE THE ONES THAT WE'RE HAVING THE MOST TROUBLE WITH HAVING.
IF YOU, IF YOU DO FEWER INSPECTIONS OF THE BABIES AND YOU SWITCH SOME OF THOSE, THAT MANPOWER TO THE OLDER ONES, WHAT ARE WE GONNA GET OUT OF IT? YOU KNOW, WHAT CAN WE GET OUT OF IT? SO I WOULD REALLY LIKE TO SEE IF YOU CAN SHUFFLE THINGS AROUND AND COME BACK WITH A COUPLE ALTERNATIVES WOULD BE GOOD.
AND AT SOME POINT I'D, I'D LIKE TO SEE JUST, UM, EVEN A TRIGGER FOR A COMPREHENSIVE, UH, THE THE INSPECTION.
BECAUSE FRANKLY, WITH A LOT OF THESE OLDER APARTMENTS, I THINK THAT WOULD STRIKE FEAR, I WOULD THINK INTO SOME OF THE ONES THAT ARE JUST NOT TAKING CARE OF THEIR STUFF.
IF THEY HEAR, OKAY, HERE'S WHAT'S NEXT, EVERYTHING.
I WOULD THINK THAT THAT MIGHT TRIGGER EVEN SOME OUT OF STATE OR OUT OF THE COUNTRY OWNERS TO SAY, WE NEED TO START DOING SOMETHING BEFORE WE GET, BECAUSE IT'LL, THESE ARE CASH COWS, THESE OLDER ONES, AND THEY'RE BEING RUN INTO THE GROUND BECAUSE THEY'RE STILL PRODUCING MONEY WITH ALMOST NO ADDITIONAL INVESTMENTS.
RIGHT? SO IF YOU CAN BRAINSTORM THAT, AND YOU KNOW, I ALWAYS GIVE YOU HARD STUFF, GUYS,
THAT'S, THAT'S REALLY THE, THE, THE KEY INGREDIENT HERE.
UH, AND AGAIN, WITH THE CLICHE OF JUST BECAUSE YOU'RE OLD DOESN'T MEAN YOU'RE, YOU'RE A PROBLEM.
ALTHOUGH THAT'S MORE TRUE
CAN CLARIFY UP ONE THING? YES, PLEASE.
ON THE COMPREHENSIVE INSPECTION, THAT ACTUALLY IS ORDINANCE DRIVEN.
OUR OTHER NUMBER IS, IS KIND OF ARBITRARY.
WE CAN DEFINITELY PLAY WITH THAT MM-HMM.
UH, BUT THE, THE COMPREHENSIVE IS SET IN, THAT'S IN PART OF THE ORDINANCE AS FAR AS THE MORE GREATER THAN ONE INSPECTION, GREATER THAN ONE CRITICAL LIFE SAFETY PER UNIT INSPECTED.
SO WELL, AND MANY THINGS ARE TWEAKABLE IF WE NEED TO, BUT, UM, YEAH, I WOULD LIKE TO SEE A A, AN ESCALATION THAT WOULD TAKE SOME OF THAT INTO ACCOUNT.
AND, UM, DO WE KEEP SCORECARDS THAT, THAT ARE EASY, EASY TO REVIEW, LIKE ALL OF THEM AT ONCE, HOW MANY TIMES THEIR AIR CONDITIONING HAS GONE OUT IN THE LAST, YOU KNOW, 36 MONTHS, HOW LONG IT WAS OUT, SOME OF THE COMMON THINGS.
AND I MEAN, AIR CONDITIONING CAN KILL PEOPLE, UH, THE LACK OF IT IN THIS KIND OF HEAT.
SO THAT'S A, THAT'S A HEALTH ISSUE.
BUT IF WE HAVE, EVEN IF, EVEN IF IT'S A YOUNGER ONE, IF WE HAVE THINGS LIKE THAT WHERE THEY'RE CONSTANTLY GOING DOWN ON THE AIR CONDITIONING AND, AND IT'S NOT BEING FIXED WITHIN A VERY SHORT PERIOD OF TIME, DO WE, DO WE COMPILE THOSE STATS SO THAT IF WE PULL UP AN APARTMENT COMPLEX, WE SAY, OH, SO THEY HAVE A HISTORY OF CONSTANTLY HAVING THEIR AC GO OUT AND NOT FIXING IT IN A PROMPT MANNER.
WELL, OUR, OUR SCORECARD IS OUR COMPLAINTS THAT WE HAVE DOCUMENTED IN OUR DATABASE, SO THAT, THAT'S REALLY OUR SCORECARD.
BUT HE HAS A HUGE SCORECARD 'CAUSE HE HAS A HUGE AFTER THE AUDIT,
SO, UH, BUT YEAH, WE CAN, WE CAN CERTAINLY COME BACK WITH A COUPLE OF PROGRAMS THAT I THINK WILL, THAT'LL, THAT'LL GET YOU TO WHAT YOU'RE REALLY AFTER.
UM, ANYTHING ELSE? UM, IS THERE ANY WAY YOU COULD MAYBE EMAIL US, UM, MAYBE SOME EXAMPLES OF, UM, LIKE THE DIFFERENT TYPES OF VIOLATIONS, LIKE THE LIFE, LIKE WHATEVER, LIKE NONCRITICAL VERSUS ABSOLUTELY.
JUST SO THAT WE KIND OF HAVE AN IDEA OF LIKE POINT OF FERENCE.
[00:45:01]
THOSE LISTED.WE'RE JUST ALWAYS LOOKING FOR SOLUTIONS TO IMP TO POSSIBLE SOLUTIONS FOR IMPOSSIBLE PROBLEMS. ANNA, I'VE WATCHED YOU IN ACTION.
I KNOW IT'S, YOU'VE TRICKED ME A FEW TIMES AND COME UP WITH REALLY TRICKY THINGS THAT WORKED.
SO, UH, THAT'S WHY I'M, I DON'T HESITATE TO THROW THIS KIND OF THING AT YOU AND SAY, COME UP WITH SOME INTERESTING SOLUTIONS.
SO, UH, CAN YOU COME BACK TO US NEXT MONTH WITH SOME OPTIONS PERHAPS? I, I BELIEVE SO.
WHEN, WHEN, WHEN WILL THAT BE? UH, SEPTEMBER 26TH.
WELL IN THAT CASE, THANK YOU VERY MUCH AND WE WILL LOOK FORWARD TO SEEING THAT.
AND WITH THAT, WE ARE AT ITEM FOUR, WHICH IS TO ADJOURN.
SO AT 4:48 PM WE ARE ADJOURNED.