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OKAY.

[00:00:02]

GOOD AFTERNOON.

THIS IS

[Community Services Committee on March 12, 2024.]

A MEETING OF THE COMMUNITY SERVICES COMMITTEE.

IT IS TUESDAY, MARCH 12TH, 2024, AND IT IS 5:01 PM I'M DEBORAH MORRIS, CHAIR IN WHICH WITH ME ARE COMMITTEE MEMBERS, CARISSA DUTTON AND JEFF BASS.

UH, WE'RE GONNA START WITH ITEM ONE ON THE AGENDA, WHICH IS APPROVAL OF MINUTES COMMITTEE MEMBERS.

HAVE YOU BOTH HAD THE OPPORTUNITY TO REVIEW THE MINUTES? AND IF SO, DO I HAVE A MOTION OR DO WE HAVE ANY QUESTIONS? I MAKE A MOTION.

UM, YES.

OKAY.

ALL IN FAVOR? AYE.

AYE.

ALL RIGHT, GOOD.

THANK YOU.

SO THE MINUTES ARE PASSED UNANIMOUSLY.

UM, ITEM TWO IS PUBLIC COMMENTS.

DO WE HAVE ANY MEMBERS OF THE PUBLIC HERE OR SIGNED UP TO SPEAK? NO.

OKAY.

WE WILL MOVE ON TO ITEM THREE, WHICH IS, UH, ITEMS FOR INDIVIDUAL CONSIDERATION.

WE ONLY HAVE ONE TODAY, THREE A, DISCUSS THE RATING SYSTEM FOR MULTI-FAMILY PROPERTIES.

AND KEVIN, ARE YOU THE ONE OR RICK BARKER WHO'S PRESENTING? WELL, I'LL GIVE IT A SHOT.

OKAY.

I THINK RUNNING LATE.

SHE'LL BE HERE SHORTLY, I HOPE.

LET ME GET MY GLASSES HERE.

RIGHT DOWN THERE.

WRONG ONE AT THE BOTTOM.

AND HE PUT THE MOUSE.

MOUSE.

DID YOU EVER FIND, WAIT A MINUTE.

YEAH, IT WAS MORE F*****G, OKAY.

LET'S SEE IF I CAN GET THIS TO THE, FOR THE PURPOSE OF THE TAPE, WE ARE IN THE PROCESS OF HAVING A SLIDESHOW PRESENTED.

SLIDESHOW BE, YOU SHOULD PROBABLY HAVE HOLD MUSIC THAT KICKS IN AT THIS ONE.

.

THERE.

THAT'LL WORK.

THERE WE GO.

OKAY.

THANK YOU.

ALRIGHT.

THANK YOU MADAM CHAIR.

SORRY FOR THE DELAY.

OKAY.

UM, UH, AS YOU KNOW, UH, WE WERE TO BRING FORWARD, UM, THE POSSIBILITIES OF CONSIDERING A MULTI-FAMILY RATING SYSTEM.

UH, AND I BELIEVE, UH, COUNCILMAN HEDRICK, UH, BROUGHT THIS ITEM FORWARD TO FOR US TO REVIEW AND TO LOOK AT, UH, PRIMARILY BASED ON THE PLANO CITY OF PLANOS PROGRAM, UH, FOR THEIR, THEIR MULTIFAMILY RATING SYSTEM.

AND SO, IN DOING SO, UM, WE'VE, WE'VE LOOKED AT DIFFERENT RATING SYSTEMS, UM, THROUGHOUT, UM, THE INTERNET AND WHAT'S OUT THERE.

UH, AND SO, UH, SOME OF THE, SOME OF THE RATING SYSTEMS THAT WE, THAT WE RAN ACROSS WAS ONE CALLED THE COSTAR, UM, RATING SYSTEM, AND THEN ALSO THE REAL ESTATE INVESTMENT RATINGS.

UH, AND THEN ALSO WE DO HAVE, UM, UM, A SLIDE FOR THE CITY OF PLANO MULTIFAMILY HOUSING RATINGS.

AND THEN ALSO WE'LL TALK ABOUT OUR OWN PROGRAM, UM, AND, AND THE RATINGS AND THE, AND THE SCORING THAT WE CURRENTLY HAVE FOR OUR SYSTEM.

UH, AND THEN ALSO, UM, THINGS TO, UH, ITEMS TO CONSIDER, AND THEN ALSO POSSIBLY JUST THE NEXT STEPS ON, ON WHERE WE WANT TO GO.

SO THE FIRST ONE WE, WE LOOKED AT IS THE COSTAR, UH, BUILDING RATING SYSTEM.

UH, AND THIS IS A NATIONAL RATING SYSTEM FOR MULTIFAMILY, AS WELL AS OTHER TYPE OF COMMERCIAL BUILDINGS.

AND OUR CURRENT ECONOMIC DEVELOPMENT DEPARTMENT, UH, USES THIS COSTAR, UH, RATING SYSTEM FOR THE REGIONAL MARKET INFORMATION.

AND SO, UH, THE EVALUATIONS, UM, THAT, THAT THEY USE AS A FIVE STAR RATING SCALE, AND IT'S PRIMARILY BASED OFF OF ARCHITECTURAL ATTRIBUTES.

UH, THERE'S SOME STRUCTURAL AND SYSTEM, UH, SPECS THAT THEY, THEY CONSIDER, UH, ALSO THEY LOOK AT AMENITIES, UM, UH, THROUGHOUT THE, THE PROPERTY.

UH, AND THEN ALSO THEY CONSIDER SITE AND LANDSCAPING TREATMENTS, UH, THIRD PARTY CERTIFICATIONS, SITE INSPECTIONS AND GRADING, UH, AND INDUSTRY PROFESSIONAL FEEDBACK.

AND THEN DATA MODELING.

UH, AND SOME, SOME ARE USED BY, UM, RENTAL WEBSITES, UH, SUCH AS APARTMENTS.COM AND APARTMENT FINDER.COM.

[00:05:02]

IF YOU CAN ADD ANYTHING YOURSELF, , YOU'RE DOING GOOD.

OKAY.

WE HAVE, WE HAVE EXAMPLES OF THAT COMING UP HERE, THOUGH.

OKAY.

UM, YEAH, HERE, HERE'S AN EXAMPLE OF, OF, OF THE, THE, THE RATING SCALE ON, ON THE FIVE STAR RATING SCALE.

UH, THIS PARTICULAR APARTMENT IS LOCATED IN GARLAND.

IT'S CREEKSIDE ON THE GREEN, UH, AND IT'S, UH, REPRESENTING A, A FOUR, 4.0, UH, SCORE, UH, FOUR STAR RATING.

AND THEN, UH, NOT ALL THE MULTIFAMILY COMPLEXES CURRENTLY HAVE A COSTAR RATING.

UH, AND THEN NOT ALL THE, THE APARTMENT RENTAL SITES ARE USING COSTAR.

UM, UH, SOME SITES HAVE NO RATING SYSTEM AT ALL.

AND THEN SOME SITES HAVE A FIVE STAR RATING SYSTEMS THAT ARE SOLELY BASED ON CUSTOMER REVIEWS.

EXCUSE ME.

YES.

CAN I JUST ASK A QUICK QUESTION ON THIS ONE? ON CREEKSIDE, ON THE GREEN, THIS APPEARS TO BE A FOUR STAR BASED ON REVIEWS.

IT'S HOW ARE, HOW ARE WE DIFFERENTIATING THIS WITH, WITH IT BEING A COSTAR RATING? BECAUSE NORMALLY WHEN YOU HAVE THE REVIEWS LISTED LIKE THAT, THAT RATING IS BASED ON REVIEWS.

WELL, AND, AND AGAIN, I'M NOT SURE RITA MAY KNOW MORE ABOUT THIS, BUT I'M, I'M, I'M THINKING IT'S A FOUR STAR RATING, BUT ALSO THERE'S 30 REVIEWS THAT ARE, THAT ARE POSSIBLE TO REVIEW.

IS THAT CORRECT? YEAH, IT'S, UM, IT'S SHOWING AS A FOUR STAR CO-STAR RATING.

I THINK THE REVIEWS ARE JUST CUSTOMER REVIEWS.

I DON'T BELIEVE THAT THEY'RE CONNECTED.

CONNECTED, OKAY.

THIS IS A APARTMENTS.COM, AN APARTMENT FINDER, THE TWO SITES THAT DO USE IT, THERE'S SOME OTHERS THAT USE IT, BUT THOSE WERE TWO EXAMPLES OF THE SAME.

WHAT IT LOOKS LIKE ON THEIR, ON THEIR SITE, WHEN YOU SEE SOMETHING THAT'S COSTAR VERIFIED USING THAT FIVE STAR SYSTEM, THAT'S WHAT IT LOOKS LIKE.

OKAY.

THANK YOU.

MM-HMM.

.

OKAY.

AND THEN WE'VE GOT THE, UH, THE REAL ESTATE INVESTORS.

UM, THERE'S NO ONE STANDARDIZED RATING SCALE, UH, WHICH IS, WHICH IS SUBJECT SUBJECTIVE BASED ON THE SOURCE.

UH, THEY TYPICALLY GRADE FROM AN A THROUGH C OR A THROUGH D, UM, AND ALSO RED, WHERE, UM, BASICALLY THERE'S REALLY NO FS.

SO IF THE BUILDING IS STILL STANDING, UH, AND, AND PRESENT THERE, IT'S, IT AT LEAST GETS A, A D GRADE.

SO, UH, BUT ANYWAY, THE, THE CRITERIA THAT THEY GENERALLY, UH, USE ARE THINGS LIKE AGE OF THE BUILDING, LOCATION, CONDITION, RENTAL RATES, AMENITIES, UH, FINISHES, UH, AND THEN ALSO CONDITION, AGE AND QUALITY, UH, QUALITY OF CONSTRUCTION.

AND THEN ALSO SOME AREA CRIME RATES AND STATISTICS ARE INCLU SOMETIMES INCLUDED, INCLUDED.

YOU HAVE ONE EXAMPLE OF THAT.

THERE'S, UM, LITERALLY AS MANY RENTAL OR REAL ESTATE INVESTMENT SITES AS YOU CAN FIND.

THEY HAVE THESE KIND OF RATING SYSTEMS, AND NONE OF THEM ARE ALL, NONE OF THEM ARE, ARE THE SAME.

THEY'RE ALL SORT OF SIMILAR, BUT NOT THE SAME.

SO BEFORE YOU, NOW, AS THE, THE CITY OF PLANOS PROGRAM, UM, WHICH IS, YOU KNOW, BASED OFF THE A, B, C, D AND, AND F SCALE, UM, THE CITY OF PLANO HAS TWO CATEGORIES OF VIOLATIONS.

THEY HAVE A CRITICAL AND A, AND A NON-CRITICAL VIOLATION CATEGORY, WHERE COMPARED TO US, WE HAVE THE LIFE SAFETY.

UH, THEN WE HAVE THE CRITICAL, AND THEN THE NON-CRITICAL.

SO WE BASICALLY HAVE THREE CATEGORIES TO WHERE THEY, THEY HAVE TWO, UH, JUST TRYING TO COMPARE APPLES TO APPLES.

BUT AGAIN, THEY'RE, THEY'RE CRITICAL VIOLATIONS WOULD INCLUDE THEIR, THEIR LIFE SAFETY, WHAT WE WOULD CONSIDER LIFE SAFETY OR A, UM, A HAZARDOUS CONDITION.

UM, AND THEN THEIR, THEIR NON-CRITICAL VIOLATIONS WOULD, WOULD PRIMARILY, UM, ENCOMPASS THE THINGS THAT WE WOULD CONSIDER POSSIBLY CRITICAL.

UH, IT JUST KIND OF DEPENDS ON, ON, ON HOW CRITICAL IT IS.

UH, BUT IT ACTUALLY COULD LEAD TO A, UM, COULD BE, YOU KNOW, CROSSOVER INTO A NON-CRITICAL VIOLATION.

LIKE AN EXAMPLE WOULD BE, UM, LIKE THE, UM, THE, THE, UH, WEATHERPROOFING OF THE BUILDING ITSELF.

UH, IF IT NEEDS SCRAPING PAINTING, UH, THAT IS A, A NON-CRITICAL VIOLATION FOR US.

UM, AND I'M, I'M ASSUMING THEIR, THEIRS WOULD BE THE SAME THING BASED ON, ON WHAT WE SEE HERE.

BUT THESE NON-CRITICAL VIOLATIONS, AND EVEN WITH US TOO, THEY COULD EVENTUALLY, UM, CAUSE A PROBLEM AND LEAD TO, UH, A LIFE SAFETY OR EVEN A, A CRITICAL TYPE VIOLATION.

UH, BUT THEY BASICALLY HAVE THE SCALE HERE WHERE IT'S, UM, YOU KNOW, IF YOU LOOK AT THIS CHART, THE, THE CRITICALS ARE LISTED ACROSS THE TOP, UH, WHERE IF YOU HAVE FOUR, UH, OR GREATER, UH, OF CRITICAL VIOLATIONS, THEN YOU WOULD GET AN F SCORE, UM, AUTOMATICALLY.

UH, AND THEN IF YOU HAVE A, A NON-CRITICAL,

[00:10:01]

UM, VIOLATION, UH, AVERAGE SCORE, THEN THOSE, THOSE WOULD COMBINE, UH, TO GIVE YOU THE SCALE.

UH, SO, AND THEN DOWN AT THE BOTTOM, IT TALKS ABOUT EACH CRITICAL VIOLATION IS A REDUCTION IN, IN A LETTER GRADE.

SO, UH, IF YOU CAN SEE ACROSS THE TOP, IF YOU HAVE A, A, UH, CRITICAL VIOL, ONE CRITICAL VIOLATION THAT WOULD AUTOMATICALLY PUT YOU IN A, IN A CATEGORY OF A B.

SO, UH, BUT THEN ALSO FOUR NON-CRITICAL VIOLATIONS ARE EQUAL TO ONE, ONE CRITICAL VIOLATION.

SO, AND, UM, BRIA DID SPEAK TO, UM, THE CITY OF PLANO, UH, TO GET A LITTLE BIT MORE DETAIL, UM, ABOUT THEIR PLAN AND THEIR PROGRAM.

AND BASICALLY, UM, LEARNED THAT THE INTERIOR SCORES ARE THE AVERAGE NUMBER OF CRITICAL AND NON-CRITICAL VIOLATIONS PER UNIT, UH, THAT ARE INSPECTED BY STAFF.

AND THAT'S BASICALLY, WE, WE DO THE SAME THING.

WE, WE, WE TAKE, UH, OUR INTERIORS AND, AND, AND WE, WE, UH, AVERAGE THAT OUT PER UNIT INSPECTED.

SO, UH, I'VE GOT A, WE'VE GOT A SLIDE HERE THAT'LL SHOW THAT IN JUST A MINUTE, BUT, UH, IT'LL KIND OF GIVE YOU AN IDEA OF KIND OF WHAT WE DO IS ALMOST THE SAME.

UH, AND THEN PROPERTIES, UM, ARE NOT INSPECTED UNTIL THEY REACH FIVE YEARS OF AGE.

UH, WE, WE, WE INSPECT OURS FROM, FROM THE VERY BEGINNING.

UH, BUT KNOWING THAT THE, THE NEWER, UM, UNITS AND THE NEWER PROPERTIES, UH, WE DO A LESS NUMBER OF UNITS INSPECTED KNOWING THAT, YOU KNOW, CHANCES ARE THEY'RE STILL IN REALLY GOOD SHAPE, AND, UH, THERE'S REALLY NOT A NEED TO, TO DO, DO MORE UNITS THAN WE REALLY NEED TO, UM, WITH, WITH THE UNDERSTANDING THAT, YOU KNOW, THEY'RE, THEY'RE A NEW PROPERTY AND IT SHOULDN'T HAVE ANY PROBLEMS OR LESS PROBLEMS, I'LL PUT IT THAT WAY.

UM, ALSO, UH, THEIR INSPECTION SAMPLE IS 10% OF THE UNITS, UH, WITH A, UH, WITH AN EXCEPTION OF AN EXTRA ONE OR TWO UNITS, UH, FOR ANY D OR F, UH, SCORE ON THEIR PREVIOUS RATING.

SO, UM, OUR, OUR PROGRAM CONSISTS OF, UH, BASED OFF OF A PERCENTAGE OF, OF VIOLATIONS THAT WE FIND THE YEAR BEFORE.

UH, AND IT ALSO INCLUDES, UM, UH, COMPLAINTS THAT WE RECEIVE THAT ARE VALID.

SO OUR COMPLAINTS AND OUR, OUR VIOLATIONS THAT WE FIND ON THE ANNUAL INSPECTION DO COME INTO PLAY, UH, TO DETERMINE HOW MANY UNITS THAT WE'RE GONNA INSPECT PER YEAR.

UM, THE EXTERIOR SCORING, UM, IS A LITTLE BIT IMPERFECT, UH, FOR THE MULTI, UH, THE MULTI-BUILDING COMPLEXES.

UH, 'CAUSE IT'S NOT BASED ON THE NUMBER OF UNITS, UH, BUT THE NUMBER OF BUILDINGS.

SO, UH, IF, YOU KNOW, IF YOU'RE LOOKING AT, UH, IF THE, THE BUILDINGS ARE LESS, BUT THEY HAVE MORE VIOLATIONS, THEN IT, IT KIND OF SKEWS THE NUMBER A LITTLE BIT.

SO IT, IT GIVES YOU KIND OF A, UM, TO ME, I GUESS A FALSE SENSE OF, OF A SCORE, UM, UH, THAT, THAT COULD GIVE YOU KIND OF A, A FALSE IMPRESSION, UH, OF AN ACTUAL SCORE.

UM, AND THEN THERE'S, AND THE CITY OF PLANO, UH, THEY ONLY HAVE ONE DCO, UH, IN THE CITY, UH, FOR THE EXTERIOR OF ONE BUILDING.

AND THAT, THAT DOES SKEW THE, THE BELL CURVE.

WE WOULD HAVE MORE, UM, THE APARTMENT MANAGERS, UH, ACCORDING TO THE CITY OF PLANO, THE APARTMENT MANAGERS DO TAKE PRIDE IN THE SCORING SYSTEM, UH, WHICH I, I WOULD UNDERSTAND AND APPRECIATE THAT THEY WOULD, UH, OBVIOUSLY THEY WANT TO GET A GOOD SCORE AND, AND, AND, UH, BE, BE CONSIDERED THE BEST TO BE COMPETITIVE IN, IN THEIR CITY.

UM, AND THAT THEY, THEY RARELY RECEIVE A CALL, UH, FROM A RENTER, UH, JUST ASKING ABOUT THE PROGRAM.

IT'S, IT'S, THEY SAID THAT THEY RECEIVE ABOUT, UH, ONE CALL EVERY COUPLE OF MONTHS, UH, WITH QUESTIONS, UH, ABOUT THEIR SCORING SYSTEM.

SO THERE'S REALLY NOT A, THEY REALLY NOW, YOU KNOW, I DON'T KNOW IF THEY'RE TRACKING HOW MANY TIMES THEIR, THEIR WEBSITE GETS, GETS HIT AND, AND REVIEWED, BUT, UM, AS FAR AS JUST THE NUMBER OF CALLS THAT COME INTO THEIR, THEIR OFFICE TO ASK ABOUT THE PROGRAM, OR FEW I ASKED ABOUT THAT THEY DID NOT HAVE, THEY WEREN'T TRACKING THE HITS ON THEIR WEBSITE.

SO I DID ASK ABOUT THAT.

OKAY.

SO WHAT WE'VE DONE HERE, UH, THIS IS A SPREADSHEET, UH, A CONDENSED VERSION, OF A SPREADSHEET THAT WE ARE CURRENTLY USING, UM, TO TRACK OUR ACTIVITY, UM, UH, FOR ALL OF OUR MULTI, MULTI-FAMILY COMPLEXES, I PROMISE YOU, IT'S NOTHING WE'RE PROUD OF.

UM, UH, THIS IS DUE TO OUR, OUR SYSTEM THAT WE CURRENTLY HAVE, UH, THAT IS, HAS, IS IT'S OUTDATED.

UH, WE ARE IN THE PROCESS OF GETTING A NEW SYSTEM THIS YEAR.

UH, WE'RE EXCITED ABOUT THAT.

UM, AND WE'RE

[00:15:01]

HOPING THAT A LOT OF THE THINGS THAT WE'RE TRACKING MANUALLY, UH, THAT ARE LABOR INTENSIVE, UH, CAN, CAN BE DONE, UH, A MORE EFFICIENT, IN A MORE EFFICIENT MANNER WITH THE NEW SYSTEM.

UH, AND THAT'S ONE OF THE THINGS THAT WE ARE, WE ARE LOOKING AT.

UM, AND WE'RE VERIFYING THAT THE NEW SYSTEM WILL, WILL HAVE THAT CAPABILITY.

SO THAT, THAT'S PART OF THE SCOPE OF THE WORK THAT WE'RE LOOKING AT, IS TO MAKE SURE THAT, THAT WE GET, UH, VIOLATIONS, UH, TRACKED.

UH, AND THEN WE GET DATA, UH, TO HELP US, UH, GET REPORTING, UH, TO HELP US MANAGE, MANAGE THIS PROGRAM, UH, SO WE CAN, UH, FREE UP SOME RESOURCES AND NOT HAVE TO DO THIS SUCH A, SUCH A LABOR INTENSIVE WAY.

UM, BUT JUST, JUST TO GIVE YOU AN EXAMPLE OF THIS, UM, LIKE THE FIRST LINE ITEM, UH, THE TOWN CENTRAL APARTMENTS, UM, THE, THE THREE, UH, BOXES AT THE TOP THAT ARE, THAT ARE HIGHLIGHTED IN RED, UH, THOSE ARE THE TOTAL, UM, THE TOTAL, UH, VIOLATION TYPES THAT, THAT WE HAD FOR THE, UH, 2023, UM, BROKEN DOWN BY CATEGORY.

NOW, WHEN I SAY TOTAL, THAT INCLUDES ALSO THE COMPLAINTS THAT WE RECEIVE.

UM, SO IF YOU LOOK, UM, IF YOU LOOK ACROSS THE, THE, THE, THE LINE THERE, YOU'VE GOT, UH, TWO LIFE SAFETY, ONE CRITICAL, UH, AND FIVE NONCRITICAL.

UM, THE ANNUAL IN THE ANNUAL INSPECTION TOTAL, UH, WAS EIGHT.

UM, SO WE, BASED ON THAT, WHAT WE KNOW IN THIS CONDENSED VERSION OF THIS, THIS SPREADSHEET, UM, WE DID NOT GET ANY COMPLAINTS, ANY VALID COMPLAINTS FOR THIS, FOR THIS PROPERTY THIS YEAR OR FOR LAST YEAR, THAT WOULD'VE, THAT WOULD'VE COME INTO PLAY FOR THE NUMBERS.

SO WE TAKE THIS NUMBER, WE TAKE THESE, THIS SPREADSHEET, WE DO OUR CALCULATION, UM, WE GET A PERCENTAGE, AND THEN WE TAKE THAT PERCENTAGE BASED ON OUR, OUR MATRIX THAT WE USE TO DETERMINE HOW MANY UNITS WE'RE GONNA INSPECT FOR THE NEXT YEAR.

UH, AND THEN WE COME UP WITH THE CALCULATION, UM, PERCENTAGE BASED ON THE NUMBER OF UNITS, THE, THE, UH, COLUMN TO THE FAR RIGHT THERE.

UH, THIS IS THE ANNUAL INSPECTION ONLY, BUT THIS IS THE TOTAL OF VIOLATIONS, UM, THAT WE FOUND PER UNIT INSPECTED.

SO THAT FIRST, UH, TOWN CENTRAL APARTMENTS HAD A, HAD A VIOLATION TOTAL JUST OFF OF THEIR ANNUAL INSPECTION OF 2.67, UM, VIOLATIONS PER UNIT INSPECTED, WE INSPECTED THREE UNITS, UH, AND IT AVERAGED TO 2.67 VIOLATIONS PER UNIT.

SO THAT JUST KIND OF GIVES YOU AN IDEA OF WHAT WE'RE DOING AND HOW WE'RE TRACKING.

UM, THIS, THIS ANNUAL INSPECTION NUMBER IS FACTUAL.

IT'S NOT SUBJECTIVE, IT'S, IT'S TO THE POINT.

THIS IS, THIS IS, THIS IS THE NUTS AND BOLTS OF WHAT WE, WHAT WE DO.

SO THIS GIVES YOU, UM, A, A, IF YOU WANNA CALL THIS A SCORE OR ANYTHING LIKE THAT, THAT, THAT, THIS NUMBER RIGHT HERE WOULD BE A VERY GOOD NUMBER THAT WE COULD, WE COULD USE.

UM, AGAIN, I, I, I MAY HAVE COVERED SOME OF THIS, UH, ALREADY.

UH, THE LIFE SAFETY CRITICAL AND NON-CRITICAL, UH, VIOLATION TYPES THAT WE HAVE.

UM, WE HAVE DATA ON THE INTERIOR AND EXTERIOR BUILDING, UH, AND UNIT VIOLATIONS.

UM, WE ALSO HAVE AN ENHANCED INSPECTIONS, UM, ADDITIONAL UNITS, UM, ARE PERFORMED, UM, IF, UH, A COMPLEX, UH, DOESN'T SCORE AS WELL.

UH, IT COMES INTO PLAY WITH OUR MATRIX AND WE WILL, UH, INSPECT MORE UNITS, UH, ALL THE WAY UP TO A COMPREHENSIVE, WHERE WE, WE, WE INSPECT THE WHOLE, THE WHOLE PROPERTY, ALL THE UNITS, ALL THE BUILDINGS.

WE CURRENTLY DO ALL THE BUILDINGS ANYWAY, BUT, UH, WE'RE LOOKING AT EVERYTHING.

ANYTHING IS, IS, UH, IS UH, UM, HAS THE POTENTIAL TO BE INSPECTED ON A COMPREHENSIVE.

UH, WE ALSO HAVE THIS INFORMATION AVAILABLE TO THE PUBLIC IF THEY ASK.

UH, WE CURRENTLY DON'T PROMOTE THIS.

WE DON'T HAVE THIS ANYWHERE, UH, PUBLICIZED.

BUT, UH, IF ANYBODY WANTED TO ASK AND GET THIS INFORMATION, UM, THROUGH THE OPEN RECORDS REQUEST, UM, ACT, THEY CERTAINLY CAN GET THIS INFORMATION.

BUT WE COULD ALSO PUBLISH THIS, UH, INFORMATION IN A STRATEGIC LOCATION IF, IF THE COMMITTEE AND, AND THE COUNCIL SO DESIRES.

UH, WE, WE CURRENTLY DO NOT COLLECT INFORMATION, UH, REGARDING AMENITIES, UM, RENTS OR SOME OTHER FACTORS USED BY SOME OF THESE OTHER, UH, RATING SYSTEMS. AND THEN, UM, UH, USING AGE AS A SCORING FACTOR, UH, WOULD DE DECREASE THE SCORES OVER TIME.

AND THEN, UM, USING A LETTER GRADE SYSTEM, UH, IS SOMEWHAT SUBJECTIVE

[00:20:01]

BASED ON HOW YOU WEIGHT THE VIOLATION TYPES AND SCORE EACH LETTER GR LETTER GRADE.

UM, AND THAT'S, THAT'S ONE OF THE CONCERNS WE HAVE IS, IS GIVING IT A A, A LETTER GRADE.

UM, AND THEN ALSO, UH, SCORING THE INTERIOR AND EXTERIOR VIOLATION SEPARATELY, UH, WOULD REQUIRE, UH, CURRENTLY DEPARTMENTAL RESOURCES TO BE REALLOCATED TO MANUALLY RECONFIGURE OUR CURRENT TRACKING SYSTEM.

HOPEFULLY WITH OUR NEW SYSTEM THAT WE'RE GONNA GET THIS YEAR, UM, WE'LL BE ABLE TO, UM, IMPLEMENT THAT, UH, WORKFLOW, UH, AND GET THAT DATA, UM, VERY EASILY.

AND AS I SAID, YOU KNOW, CONFIGURING A NEW SOFTWARE SYSTEM WOULD, WOULD GIVE US THAT ABILITY.

SO WE'RE, WE'RE REALLY EXCITED ABOUT THAT.

WE KNOW IT'S GONNA FREE UP A LOT OF RESOURCES AND MAKE US MORE EFFICIENT, UH, TO WHERE WE CAN MANAGE THE PROGRAM BETTER.

AND WITH THAT, RITA, IF YOU HAVE ANYTHING YOU'D LIKE TO ADD OR, OR WE CAN TALK ABOUT NEXT STEPS OR ANY QUESTIONS OR CONCERNS, WE'LL CERTAINLY TRY TO ANSWER THOSE.

OKAY.

LET'S PAUSE AND TAKE QUESTIONS FROM THE COMMITTEE.

SO, UM, SO MY QUESTION WOULD BE, IS THERE ANYTHING THAT WOULD PREVENT US FROM SAY, POSTING IT, KIND OF LIKE HOW WE DO HEALTH INSPECTIONS, RIGHT? YOU CAN GO ONLINE AND SCROLL THE LIST AND SEE WHAT EVERYONE'S SCORES WERE.

IT'S A SIMPLE SCALE FROM ZERO TO A HUNDRED.

IT'S PRETTY CUT AND DRY.

LIKE WOULD THAT KIND OF RATING A SYSTEM IN POSTING, I GUESS, BE DOABLE OR FEASIBLE FOR US WITH THIS? WOULD THAT MAKE ANY SENSE, ? IT DOES.

I MEAN, I MEAN, GOOD QUESTION.

WE, I MEAN, WE CURRENTLY HAVE A NUMERIC SCORE, WHICH IS BASICALLY, YOU KNOW, AND IT'S, IT'S BASED ON A LIMITED NUMBER OF FACTORS, INCLUDING THE VIOLATIONS AND VIOLATION TYPES.

AND THAT'S REALLY IT.

SO THAT INFORMATION WE HAVE, AND WE HAVE A SCORING SYSTEM THAT HAS ALREADY GIVEN IT A NUMERIC SCORE.

SO WE CERTAINLY COULD JUST POST THE NUMERIC SCORE WE ALREADY COLLECT.

IT WOULDN'T BE FROM A ONE TO A HUNDRED.

AND IT, OF COURSE, YOU COULD EXTRAPOLATE THAT TO A SCALE THAT'S ONE TO A HUNDRED.

IT WOULD BE, YOU'D HAVE TO FIGURE OUT THE, THE MATH TO DO THAT.

BUT, UM, CERTAINLY YES, KIND OF, I THINK IS MY ANSWER THAT THAT DATA WE HAVE, IT COULD BE POSTED.

IT'S, IT BASICALLY IS ALMOST EXACTLY THIS SPREADSHEET.

OKAY.

WITH THIS INFORMATION YOU COULD, YOU KNOW, TAKE AS MUCH AS YOU WANT, IT GIVES YOU THE COMPLEX NAME AND THEN SOME ADDITIONAL INFORMATION ABOUT IT.

IF YOU WERE GOING TO THEN TRY TO ADD SUBJECTIVE DATA, LIKE AMENITIES AND THE QUALITY OF AMENITIES AND SOME THINGS LIKE THAT, I THINK THAT'S WHERE WE GET A LITTLE AFRAID, UH, BECAUSE, UM, IT'S HARD TO KNOW HOW TO SCORE THINGS.

I THINK, UM, WE HAD A CONVERSATION OR A QUICK EMAIL WITH THE ATTORNEY'S OFFICE AND YOU KNOW, IF YOU START SCORING THINGS BASED ON SUBJECTIVITY, THEN YOU PROBABLY HAVE TO HAVE A, A METHOD FOR APPEALS IF PEOPLE ARE NOT HAPPY WITH THE WAY YOU SCORE IT AND THAT SORT OF THING.

AND THEN CONVERTING IT TO A LETTER GRADE, I THINK IS ALSO A LITTLE BIT SCARY.

'CAUSE WHAT IS AN A, WHAT IS A B THEN THAT HAS TO BE DECIDED AS WELL.

AND SO HAVING THE DATA THAT ALREADY IS A SCORE IS CERTAINLY AVAILABLE TO BE PUT OUT THERE.

OKAY.

YEAH, I DEFINITELY LIKE THE WAY THAT WE HAVE IT.

I DON'T SEE ANYTHING NECESSARILY WRONG WITH THAT.

IT'S VERY EASY TO READ.

IT'S CUT AND DRY.

UM, I AGREE ABOUT THE AMENITY SCORING.

UM, SOME PEOPLE, I DON'T CARE ABOUT A DOG PARK, SO IF, IF YOU'RE BASING THE OVERALL SCORE BECAUSE THE DOG PARK HAS TRACK, YOU KNOW, LIKE THAT'S NOT IMPORTANT TO ME.

SO THAT I FEEL LIKE IS SILLY, BUT I, I DON'T THINK THAT WE NECESSARILY NEED TO REINVENT THE WHEEL.

I THINK THAT THE WAY THAT WE'RE DOING IT IS, IS GOOD.

I LOVE THAT WE TOOK A LOOK AT OTHER CITIES AND KIND OF HOW THEY'RE DOING IT AND MAYBE, YOU KNOW, IT'S ALWAYS GOOD TO GET A COUPLE OF IDEAS HERE AND THERE, BUT I THINK THAT THE WAY THAT WE HAVE THE SCORING I THINK IS JUST FINE.

UM, I WOULD LIKE TO BE ABLE TO SEE IT ONLINE, JUST 'CAUSE A LOT OF PEOPLE WHEN THEY'RE LOOKING FOR AN APARTMENT OR WHATEVER, WHEN THEY'RE GETTING READY TO MOVE, THAT'S, YOU KNOW, SOMETHING THAT WOULD BE NICE TO HAVE READILY AVAILABLE.

'CAUSE I WOULD LOOK ON HERE AND BE LIKE, YEAH, I'M NOT EVEN GONNA WASTE MY TIME ON THAT ONE.

SO, UM, WELL, AND TO ADD TO THAT, THIS, THIS COULD CREATE, UM, ADDITIONAL INQUIRIES, OBVIOUSLY.

UM, UH, IT JUST PERSONALLY, IF I WERE TO LOOK AT THIS AND SEE, YOU KNOW, A SCORE OR, OR WHAT, YOU KNOW, I MAY WANT TO ASK ADDITIONAL QUESTIONS.

SO I MIGHT, IT MIGHT REQUIRE MORE INQUIRIES TO OUR OFFICE FOR OPEN RECORDS.

UH, BUT THAT, THAT'S OKAY.

THAT'S, WE, WE GET THOSE ALL THE TIME.

UM, BUT THAT'S SOMETHING THAT, THAT, THAT COULD HAPPEN FROM THIS, WHICH THAT'S FINE.

YOU KNOW, IF PEOPLE WANT MORE INFORMATION, WE COULD CERTAINLY, YOU KNOW, GIVE THAT TO THEM, UH, SPECIFIC INFORMATION THAT'S NOT ON HERE THAT THEY MAY, THEY MAY WANT.

UM, UH, AND JUST FOR, JUST FOR WHAT IT'S

[00:25:01]

WORTH, I'LL SHARE THIS WITH YOU.

WE DID REACH OUT TO THE APARTMENT ASSOCIATION OF GREATER DALLAS AND TALKED TO JASON SIMON, UH, AND HE, HE SAID THE CITY OF PLANO IS THE ONLY CITY IN THE STATE OF TEXAS THAT GIVES A LETTER GRADE.

UH, AND SO HE WAS, HE WAS A LITTLE, UM, NOT NECESSARILY CONCERNED, BUT HE DID, HE DID, UM, YOU KNOW, HE DID VOICE HIS CONCERN, YOU KNOW, IS THERE A NEED TO DO THIS, UM, TYPE THING.

BUT, UM, UH, ANYWAY, FOR WHAT THAT'S WORTH, WE DID GET HIS THOUGHTS AND OPINIONS ON IT TOO, SO.

AWESOME.

THAT'S ALL I APPRECIATE.

OKAY.

UM, SO I LIKE THE INFORMATION WE ALREADY HAVE.

UM, AND THIS IS PUBLICLY AVAILABLE RIGHT NOW, OR IT'S NOT AVAILABLE RIGHT NOW ON THE WEBSITE? IT'S NOT, IT'S NOT ON THE WEBSITE.

OKAY.

SO, AND THEN, OR IF WE WERE TO PUT IT ON THE WEBSITE, COULD, LIKE, FOR EXAMPLE, THE LIFE SAFETY VIOLATIONS, RIGHT? COULD, COULD WE MAKE IT SO THAT THAT CAN HYPERLINK TO WHAT THOSE SPECIFIC ONES ARE? CAN IT DIG, CAN IT DIG THAT DEEP INTO THE DATA? NO, NO.

THIS, AT, AT THIS POINT IN TIME, THIS IS LITERALLY A SPREADSHEET THAT'S OKAY.

MANUALLY TRACKED.

AND SO, I MEAN, ANYTHING'S POSSIBLE THAT WOULD TAKE A, A PRETTY GOOD LIFT RIGHT NOW.

AND WE, WE WILL HAVE A LOT MORE CAPABILITIES WITH OUR NEW SYSTEM BECAUSE THEN OKAY, YES, WE WILL.

SO THAT'S SOMETHING WE CAN GROW INTO WITH THE NEW, THE CLARITY SYSTEM, RIGHT? OKAY.

YES.

UM, SO I GUESS IN LOOKING AT THE, UM, THE, THE, I REALLY APPRECIATE YOU GUYS PUTTING ALL THIS TOGETHER, BUT, UM, I GUESS, AND MAYBE THIS IS A QUESTION FOR DYLAN.

THE FIRST THING I'D ALWAYS ASK, UM, IS WHAT PROBLEM ARE WE TRYING TO SOLVE, RIGHT? WHAT ARE WE TRYING TO MAKE BETTER? UM, AND, AND I DON'T KNOW, DYLAN, DO YOU HAVE ANY, HOLD ON, BECAUSE I'M GONNA INVITE HIM UP THERE AS SOON AS WE'RE OKAY.

SO THAT WOULD BE A QUESTION THAT I HAVE.

AND I DON'T KNOW, DO YOU GUYS SEE CHANGING THE SYSTEM WOULD, WOULD RESOLVE ANYTHING? UH, 'CAUSE I DON'T, I LIKE, I LIKE, I LIKE THE SPREADSHEET.

I LIKE THE WAY WE HAVE IT.

IT'S, UM, THERE'S NOTHING SUBJECTIVE ABOUT IT, YOU KNOW? AND, AND I THINK IDEALLY, ONCE WE DO GET IT POSTED AT SOME POINT, I WOULD LIKE THE ABILITY TO DIG FOR SOMEONE TO BE ABLE TO DIG DEEPER INTO THE DATA SO THEY CAN FIND OUT FROM THEMSELF IF HOW IMPORTANT THAT IS TO THEM.

UM, BUT YEAH, I DON'T, JUST BASED ON WHAT I'VE SEEN HERE TODAY, I DON'T SEE A REASON TO REINVENT THE WHEEL.

SO I'LL, I'LL JUST ANSWER YOUR QUESTION.

I MEAN, I, IT'S A, IT'S A MIXED, IT'S MIXED.

IT COULD CREATE CONFUSION, WHICH I, WE JUST NEED TO BE CONSCIOUS OF, OR PEOPLE, UM, LOOKING TOO REALLY DEEP WITHOUT A CONTEXT OF A STAFF PERSON, MAYBE HELPING THEM MIGHT CREATE SOME CONFUSION IF WE JUST OPEN IT UP FOR ANYBODY TO GO IN AND LOOK AT IT.

WE JUST NEED TO BE CONSCIOUS OF IT.

IT'S NOT SAYING WE SHOULDN'T DO IT, I JUST THINK WE NEED TO BE AWARE OF WHAT WE'RE PUTTING OUT THERE AND WHAT FORMAT AND, AND HOW MUCH PEOPLE CAN AUTO SELECT KIND OF THEIR CHOICES OF WHAT THEY'RE LOOKING AT WITHOUT CONTEXT.

BUT, UM, I THINK, UM, THE THING THAT STRUCK ME IS I WAS REALLY SURPRISED WHEN PLANO, WHEN, 'CAUSE I ASKED HIM SPECIFICALLY ABOUT HITS AND, AND, AND, AND REALLY I THINK I, I FOUND THAT THE, THE PEOPLE WHO ARE THE RENTERS AREN'T REALLY DRAWN TO THE SYSTEM THAT PLANO HAS FROM, BASED ON THE INFORMATION THAT THEY GAVE US.

I, I THINK MAYBE A PERSON CALLING EVERY OTHER MONTH OR SO IS NOT A HUGE THING.

I THINK IT'S A GREAT BENEFIT PROBABLY FOR THE, THE RENTERS.

I THINK THAT POTENTIALLY THERE'S A LOT MORE, UM, EMPHASIS BEING PUT ON THE STAR SYSTEMS THAT PEOPLE ARE SEEING ON RENTAL SITES WHERE THEY'RE GOING TO FIND DEPARTMENTS.

AND THAT'S GOOD AND BAD TOO, BECAUSE A LOT OF IT IS, YOU KNOW, PERSONAL OPINIONS IF IT'S A STAR RATING BASED ON HOW HAPPY PEOPLE WERE.

AND THERE'S A WHOLE BUNCH OF OTHER FACTORS THAT GO INTO THAT.

AND THEN THE COSTAR SYSTEM, WHICH IS A LITTLE LESS, I MEAN, IT'S OBVIOUSLY BASED ON MORE DATA SPECIFICALLY.

SO I, I GUESS, YOU KNOW, THERE'S SOME GOOD AND BAD IN IN THAT GROUP OF KIND OF FEEDBACK.

I MEAN, I'M JUST NOT EXACTLY SURE IF MOVING ANY DIRECTION IS GONNA GIVE US A REAL MAGIC BULLET TO TO, TO GIVE US A BENEFIT.

THAT'S, THAT'S, THAT'S MY ONLY HESITATION REALLY.

I'VE BEEN THINKING ABOUT IT A LOT AND I'M JUST NOT QUITE SURE.

AND, AND ONE THING TOO, WE, WE, WE, WE REALLY NEVER GET CALLS ABOUT THIS, YOU KNOW, ASKING, YOU KNOW, FROM A POTENTIAL RENTER OF AN APARTMENT COMPLEX, REACHING OUT TO OUR OFFICE AND ASKING, YOU KNOW, HOW THEY DID ON AN INSPECTION OR WHATEVER, UM, AS YOU KNOW, , WE HAVE PEOPLE THAT LIVE AT APARTMENTS THAT REALLY CAN'T SEEM TO LOCATE US TO FILE A COMPLAINT.

SO ANYWAY, SO THAT, THAT'S JUST, JUST WITH, WITH THAT BEING SAID, UM, UM, YOU KNOW, WE JUST REALLY DON'T HAVE A DEMAND, UM, FROM PEOPLE CALLING IN, ASKING ABOUT CONDITIONS OF APARTMENTS OR, UM, AS FAR AS POTENTIAL, YOU KNOW, RENTERS TO GO, UH, RENT AN APARTMENT AT A, AT A COMPLEX.

UH, ONE MORE QUESTION, UM, BECAUSE YOU'RE RIGHT, PEOPLE ARE GONNA GO TO WHATEVER

[00:30:01]

APARTMENTS.COM AND LOOK AT THE REVIEWS THERE.

DO THOSE, UM, DO THOSE TYPE OF WEBSITES WHEN THEY, LIKE, LET'S SAY SOMEBODY LOOKS UP TOWN CENTRAL APARTMENTS ON THERE, THEY LOOK UP APARTMENTS IN GARLAND.

DO, DO THOSE OFFER ANY LIKE, LINKS BACK TO IF A CITY POSTS THIS ONLINE OR NOT? NOT THAT I FOUND, NO, NO.

I, I LOOKED THROUGH, I MEAN, I DIDN'T, I LOOKED THROUGH MAYBE SIX OR SEVEN DIFFERENT SITES.

RED, YOU KNOW, REDFIN AND ALL, YOU KNOW, ALL THESE DIFFERENT SITES.

UM, I DIDN'T SEE ANYTHING THAT LOOKED LINKED BACK TO THE CITY SPECIFICALLY.

THEY WERE MUCH MORE FOCUSED ON THEIR STAR SYSTEM, WHICHEVER STAR SYSTEM THAT MIGHT BE.

AND THERE WERE, THERE WERE SITES THAT I WAS SURPRISED, I THINK IT WAS REDFIN THAT HAD NO RATINGS AT ALL.

IT WAS JUST, HERE IT IS AND HERE'S THE APARTMENT COMPLEX AND GO FORTH.

SO, UM, IT WAS, IT WAS A MIXED BAG, DEFINITELY.

OKAY.

THANK YOU.

OKAY.

CAN I JUST DO ONE THING? YEAH.

SO I DON'T KNOW, UM, ABOUT ANYONE ELSE, UM, COUNCIL MEMBERS.

UM, I DO GET ASKED QUITE FREQUENTLY ABOUT, UM, LIKE MY OPINION OF AN APARTMENT OR A NEIGHBORHOOD OR SO, UM, AND I, I WOULD SAY PROBABLY MORE FREQUENTLY THAN ONCE A MONTH, SOMEONE IS MESSAGING ME, UM, JUST TO ASK LIKE, HEY, WHAT DO YOU KNOW ABOUT THIS APARTMENT? OR, YOU KNOW, WHAT ABOUT THIS AREA THAT THIS APARTMENT IS IN? OR WHAT HAVE YOU.

SO, UM, BUT AS YOU SAID, WE KNOW THAT PEOPLE IN APARTMENTS DON'T KNOW HOW TO FIND CODE COMPLIANCE.

AND I, I THINK A LOT OF THAT IS SIMPLY THEY DON'T KNOW THAT IT'S THERE.

AND SO, I KNOW TWO YEARS AGO I WOULD NOT HAVE EVER THOUGHT, OH, I SHOULD GO CODE COMPLIANCE AND ASK THEM HOW THEY ARE.

YOU KNOW, WHAT I WOULD'VE THOUGHT ABOUT, I WOULD CALL PIZZA HUT AND ASK IF THEY DELIVER THERE AFTER DARK .

THAT WOULD BE MY MM-HMM.

, YOU KNOW, SO LIFE EXPERIENCE, I GUESS MAYBE.

UM, SO DON'T, DON'T DISCREDIT THAT YOU GUYS AREN'T GETTING THE CALLS.

'CAUSE PEOPLE DEFINITELY ASK.

SO, UM, AND I WOULD TOTALLY BE FINE WITH, UM, WITHOUT EACH INDIVIDUAL LIST OF WHAT THEIR CRITICAL OR THEIR TOTAL LIFE SAFETY HITS WERE.

IF JUST THAT TOP BOX, YOU COULD CLICK IT AND BE LIKE, THESE ARE EXAMPLES OF WHAT WOULD CLASSIFY AS A LIFE SAFETY, THESE ARE, YOU KNOW, THAT WAY IT'S NOT SO DETAILED LIKE YOU'RE GIVING OUT SOMEONE'S MEDICAL RECORDS.

UM, BUT JUST TO GIVE THE AVERAGE UNEDUCATED PERSON A AN IDEA OF WHAT THIS COULD ENTAIL.

AND WE HAVE THAT INFORMATION ALSO.

OKAY.

ALRIGHT.

UM, COMMITTEE, I WANT TO INVITE, UH, DYLAN UP SINCE HE WAS THE REFER REFERER OF THIS ITEM AND LET HIM EXPLAIN HIS, UM, HIS CONCERN BEHIND IT AND WHAT HIS THOUGHTS ARE.

SURE.

THANK YOU.

UH, CHAIRWOMAN, UH, MY THOUGHTS ARE THAT WE ARE SEARCHING FOR A METHOD TO HELP TURN OVER POOR APARTMENTS IN THE CITY.

AND I THINK THIS IS PART OF A MARKET DRIVEN SOLUTION BECAUSE IN A TIME WHERE YOU HAVE PERFECT INFORMATION AND LOW TRANSACTION COSTS, YOU CAN HAVE THE MARKET PARTICIPANTS MAKE A BETTER DECISION.

THIS IS A PART OF THAT INFORMATION THAT THEY CAN, UH, HAVE LOW TRANSACTION COSTS TO GO INTO OUR WEBSITE AND FINDING THIS INFORMATION.

IT'S PART OF THEIR OVERALL STRATEGY TO LOOK@USINGAPARTMENTS.COM OR WHATEVER OTHER RATING SYSTEMS THEY MAY HAVE, WORD OF MOUTH CALLING THEIR COUNCILWOMAN.

THEY MAY USE ALL THIS TO MAKE A DECISION ON WHERE THEY WANT TO RENT.

AND IF THEY'RE MAKING THAT DECISION AND THEY CAN GO TO ONE APARTMENT AND NOT ANOTHER APARTMENT, IT'LL HELP HOPEFULLY THE LOW SCORING APARTMENTS IMPROVE THEMSELVES.

AND THAT'S MY GOAL HERE.

AND YOU ASKING FOR A SOLUTION, IT'S PART OF THAT MARKET DRIVEN SOLUTION TO HELP GET BETTER APARTMENTS IN OUR CITY.

OKAY.

THANK YOU, SIR.

ACTUALLY, I HAVE ANOTHER QUESTION.

I'M SORRY.

OKAY.

SO HOW WOULD A RESIDENT, UM, AND I GUESS I WAS, I, I GUESS I WAS ORIGINALLY THINKING THAT THIS IS WHAT WE HAD NOW AND WE WERE LOOKING TO DO SOMETHING ELSE, BUT NO.

SO, UM, HOW WOULD A RESIDENT TODAY RIGHT NOW FIND THIS INFORMATION? THEY WOULD FIND IT, THEY'D HAVE TO DO AN OPEN RECORDS REQUEST AND ASK.

OKAY.

OKAY.

OKAY.

THAT'S, THAT'S, YEAH.

BUT OKAY.

AGAIN, IT COULD BE, SINCE IT'S A SPREADSHEET AND IT'S THE YEAR'S RESULTS FROM THE PREVIOUS YEAR, IT COULD JUST BE POSTED AVAILABLE.

OKAY.

PERFECT REQUEST.

CERTAINLY.

AND THAT WOULD SATISFY WHAT YOU'RE TALKING ABOUT TOO, RIGHT? CERTAINLY, YEAH.

YEAH.

OKAY.

IT'S ALL PART OF IT, PART OF THE SOLUTION.

MM-HMM, GOOD.

SO, OKAY.

UM, WELL FIRST I WOULD ALSO, UH, BE IN FAVOR AS MUCH AS POSSIBLE OF NOT HIDING THIS BEHIND FOIA AND MAKING IT MORE DIFFICULT.

AND, AND TO CARISSA'S POINT, PEOPLE WHO DON'T KNOW,

[00:35:01]

DON'T KNOW TO ASK US, DON'T KNOW WHO TO ASK AND ACCEPT WHEN THEY CALL US, AND THEN HAVE TO JUMP THROUGH HOOPS.

THIS IS JUST NOT A RATIONAL EX UH, EXPECTATION OF A LOT OF OUR, UM, APARTMENT RESIDENTS.

IT'S JUST, IT'S, WE'RE MAKING IT HARD AND I DON'T THINK WE NEED TO DO THAT.

SO I WOULD PERSONALLY BE IN FAVOR OF MAKING THIS, JUST PUBLISHING IT ON OUR WEBSITE, NOT CHANGING OUR PROGRAM, NOT CHANGING THE WAY WE'RE DOING THINGS, BUT I DO LIKE THE IDEA OF JUST HAVING THE DEFINITIONS.

JUST, YOU KNOW, THIS CATEGORY IS, COULD INCLUDE THESE, THIS CATEGORY COULD INCLUDE THESE AND GIVE THEM THE NUMBER AND LET THEM MAKE THEIR OWN DECISIONS.

NOW, I WILL SAY ON A PRACTICAL LEVEL, THAT WE HAVE SO VERY MANY PEOPLE WANTING TO MOVE TO OUR CITY.

THE APARTMENT COMPLEXES IN MY, ESPECIALLY THE, THE NEWER THEY GET, THEY HAVE OVER 200 PEOPLE ON THEIR WAITING LIST.

SO, UM, AND, AND THE WORST APARTMENTS STAY FULL.

SO I DON'T THINK THIS IS NECESSARILY GOING TO, UM, HURT THE POORER, UH, SCORING APARTMENTS BY HAVING THEM EMPTY OUT OR NOT BE FULL BECAUSE THERE'S JUST A LOT OF PEOPLE DESPERATE FOR A PLACE.

SO, UH, I WISH THAT IT WOULD, UM, THE IDEA BEHIND A LOT OF OUR TAX CREDIT APARTMENTS, NEWER ONES WAS IF PEOPLE COULD MOVE THERE AND LIVE IN THIS BEAUTIFUL PLACE, IT WOULD PUT PRICE PRESSURE ON THE OTHER ONES TO CLEAN UP THEIR ACT.

I'M NOT SEEING IT HAPPEN SO FAR, BUT IT COULD, I'M HOPEFUL.

UM, BUT I WOULD LIKE TO SEE THIS ACTUALLY BE PUBLISHED AND, AND FOR US NOT TO PUBLISH IT QUIETLY OFF IN A CORNER, BUT TO ACTUALLY PROMOTE IT AND LET PEOPLE KNOW.

IF YOU, IF YOU'RE LOOKING AT APARTMENTS, THIS IS ANOTHER FACTOR.

I, I, I AGREE.

WE SHOULD NOT BE MESSING WITH AMENITIES.

UM, THAT'S NOT OUR ARENA, YOU KNOW, THAT'S LIFESTYLE CHOICES AND THEY CAN LOOK@APARTMENT.COM FOR THAT.

BUT FOR BASIC INSPECTIONS, UM, I WOULD LIKE THE RENTERS IN OUR CITY TO HAVE THAT OPTION AND TO LEARN ABOUT IT AND COME AND LOOK AND JUST SEE, WHAT AM I GETTING INTO? I, I WOULD LIKE THAT.

SO, UM, SO COMMITTEE, ARE WE OVERALL SAYING WE DON'T SEE A NEED TO SHIFT THE BASIC PROGRAM, SO LIKE, WE'RE LOOKING AT THE CITY OF PLANO OR ANY OF THESE OTHER, DO WE SEE ANY POINT IN SHIFTING? NO.

NOPE.

OKAY.

I LIKE WHAT WE'RE DOING.

OKAY.

SO STICKING WITH WHAT WE'RE DOING, IT LOOKS LIKE THE BIG, UM, THE BIG CHANGE, UH, THE ONLY CHANGE WOULD BE MAKING THIS ACCESSIBLE TO THE PUBLIC WITHOUT A FOIA AND PUBLISHING IT ON OUR WEBSITE AND WITH EXAMPLES OF THE VIOLATIONS, RIGHT.

WITH DEFINITIONS.

UM, MR. CITY ATTORNEY, DO WE HAVE, UH, UH, ANY OBJECTIONS TO THIS? I KNOW IT OPENS US ALL, ANYTIME WE PROVIDE ANY INFORMATION, IT OPENS US UP TO LEGAL CRITICISMS. DO YOU SEE A PROBLEM WITH THIS? NO, MA'AM.

OKAY.

ALL RIGHT.

AND IS THIS SOMETHING THAT UNTIL CLARITY COMES ALONG, IT REALLY IS NOT DOABLE, BUT ONCE CLARITY'S IN PLACE, YOU COULD DO THIS SIMPLY WHAT'S, WHAT'S THE POSSIBILITY OF PUTTING THIS IN MOTION SOONER RATHER THAN LATER? I MEAN, THIS DATA IS AVAILABLE IN OUR SPREADSHEET, SO IT'S JUST A MATTER OF REALLY PUTTING IN A, PROBABLY IN A PDF SOMETHING THAT CAN BE PRINTED OR SCROLLED OR WHATEVER.

IT'S, WE HAVE 230, I THINK.

EXACTLY.

IT MIGHT BE, I MIGHT BE ONE OFF 2 35.

I'M CLOSE TODAY.

TODAY, TOMORROW IT MIGHT BE 2 36.

SO THE LIST IS LONG.

SO, BUT IT'S, IT'S A SPREADSHEET, SO CERTAINLY THAT CAN JUST BE PUT OUT THERE.

YES.

AND IT CAN BE SEARCHABLE BECAUSE OUR, OUR BUDGET THIS YEAR BECAME MAGICALLY SEARCHABLE, WHICH WAS, I'M SURE THAT THERE'S A WAY TO DO THAT.

OKAY.

WE'LL MAKE IT AS USER FRIENDLY AS WE CAN.

THAT WOULD BE WONDERFUL.

OKAY.

UM, COMMITTEE, ARE WE, ARE WE GOOD WITH MAKING THAT OUR RECOMMENDATION TO COUNCIL AND RECOMMENDATION HERE IS THIS BECOME, THIS SHOULD BECOME, UH, PUBLIC INFORMATION RATHER THAN, UH, REQUIRING A FOIA AND IT SHOULD BE A, UH, PRESENTED ONLINE AND KEPT UP TO DATE AS MUCH AS WE CAN KEEP ANYTHING UP TO DATE THESE DAYS.

SO WE GOOD ON THAT? GOOD.

YEP.

PERFECT.

ALRIGHT.

THANK YOU VERY MUCH AND THANK YOU FOR PUTTING ALL THIS TOGETHER.

THIS WAS INTERESTING READING BY THE WAY.

GREAT RECOMMENDATION, DYLAN.

YEAH, RITA DESERVES THE CREDIT FOR THE PUTTING THE SLIDES TOGETHER.

YEAH.

I APOLOGIZE FOR BEING LATE.

I'VE BEEN KIND OF NOT FEELING GREAT TODAY, SO APPRECIATE YOU.

Y'ALL BRINGING IN MM-HMM, WHAT PLANOS DOING AND OTHER OPTIONS TOO, SO.

ALRIGHT, SO WITH THAT, UM, I DON'T KNOW WHY WE KEEP HAVING FUTURE AGENDA

[00:40:01]

ITEMS PUT ON COMMITTEE AGENDA, SO WE NEED TO START SCRATCHING THAT OFF.

WE, WE DON'T DO FUTURE AGENDA ITEMS. I AGREE.

IN THE COMMITTEE.

SO SCRATCHING FOUR.

UM, SO WE ARE NOW TO ITEM FIVE, WHICH IS AT 5:41 PM WE ARE ADJOURNED.

THANK YOU.