* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting. WELCOME TO [ NOTICE OF MEETING CITY OF GARLAND, TEXAS COMMUNITY SERVICES COMMITTEE City Council Chambers of City Hall 200 N. Fifth Street Garland, Texas December 5, 2024 at 10:00 a.m. A meeting of the Community Services Committee of the City of Garland, Texas will be held at the aforementioned location, date, and time to discuss and consider the following agenda items. NOTICE: The committee may recess from the open session and convene in a closed executive session if the discussion of any of the listed agenda items concerns attorney/client communication, including pending/contemplated litigation, settlement offer(s), and matters concerning privileged and unprivileged client information deemed confidential by Rule 1.05 of the Texas Disciplinary Rules of Professional Conduct. Sec. 551.071, Tex. Gov't Code. ] [00:00:03] COMMUNITY SERVICES COMMITTEE MEETING ON DECEMBER 5TH. IT'S, UH, 10:01 AM. APOLOGIZE, THE ONE MINUTE DELAY IS TOTALLY ON ME. MM-HMM . WE HAVE, UH, THE GRINCH WITH US HERE THIS MORNING. , UH, COMMITTEE IS MYSELF, UH, CARISSA DUTTON, AND CHRIS BEARD. AND, UH, OKAY. SO WE'LL START OFF WITH THE APPROVAL OF THE MINUTES, UM, WHICH ARE, THERE'S A PHYSICAL COPY IN FRONT OF EVERYBODY, IF EVERYBODY'S HAD A CHANCE TO REVIEW THOSE. ANY QUESTIONS ABOUT 'EM, ANYTHING TO ADD? OH, I MAKE A MOTION TO APPROVE. WE GOT A MOTION FROM CARISSA DUTTON AND, UH, SECOND. SECOND FROM CHRIS BEARD. ALL IN FAVOR? AYE. ALRIGHT. IYE. HAVE IT. OKAY. UM, PUBLIC COMMENTS. DO WE HAVE ANYONE FROM THE PUBLIC? I DON'T SEE ANYONE HERE, NO. OKAY. ITEMS FOR INDIVIDUAL CONSIDERATION. WE HAVE, UH, DISCUSSED CIVIL PENALTY, CIVIL PENALTIES FOR CODE COMPLIANCE ISSUES. ALRIGHT, MR. CHAIRMAN, GOOD MORNING. TAKE IT AWAY, MIKE. UM, SO, UH, I, UH, WAS ASKED TO HELP PRESENT ON THIS, UH, BECAUSE I WAS THE DRIVING FORCE BEHIND THE ADMINISTRATIVE CIVIL ENFORCEMENT PROGRAM THAT WE DID FOR PARKING, UH, WHICH IS GONNA HAUNT ME THE REST OF MY LIFE, . AND, UH, AND I HAD HAD, UH, DISCUSSIONS EARLY ON AND HELPED, UH, TRY AND DESIGN A CIVIL ENFORCEMENT PROGRAM FOR CODE COMPLIANCE, UH, BEFORE MY, MY RETIREMENT. UH, UH, AND THE, ONE OF THE LIMITATIONS AT THAT TIME WAS THE ONLY WAY TO GET CIVIL ENFORCEMENT DONE WAS THROUGH A, A SEPARATE SYSTEM. AND IT DIDN'T TALK TO OUR CURRENT SYSTEM, WHICH MEANT THAT WE WOULD HAVE TO PUT INFORMATION IN, IN ONE SYSTEM AND THEN HAVE TO USE A DIFFERENT SYSTEM FOR ADMINISTRATIVE ENFORCEMENT, THEN IT WOULD BE DUPLICATIVE. AND, AND THE DECISION AT THAT TIME WAS TO, SINCE WE KNEW WE WERE GONNA GO TO A SOLUTION TO CHANGE OUT THE SOFTWARE FOR CODE COMPLIANCE, WE'RE GOING FROM CRM TO SALESFORCE. UH, THE DECISION WAS TO HOLD OFF ON DESIGNING HOW THIS HAD WORKED, DO WE GOT SALESFORCE IN PLACE, AND SEE HOW WE COULD MAKE THEM FLOW. AND I'LL USE ONE SYSTEM. AND SO THAT'S, THAT'S MINE. THAT'S HOW I, WHY I'M HERE. IF YOU'RE WONDERING WHY THE HEAD OF IT IS SITTING IN ON THIS ISSUE, THERE IS A TECHNICAL COMPONENT THAT I'LL EXPLAIN. THERE'S ALSO A LEGAL COMPONENT THAT I WORKED ON AND, UH, WHEN I WAS WITH THE CITY ATTORNEY'S OFFICE, AND I'LL, I'LL WALK THROUGH BOTH OF THOSE, UH, ALL OF THOSE ISSUES. UH, THE FIRST THING WE NEED TO ASK OURSELVES WITH RESPECT TO CIVIL ENFORCEMENT IS WHAT ARE WE TRYING TO ACCOMPLISH? THAT IS, WHAT'S THE OBJECTIVE? WHAT ARE WE ACTUALLY DOING WHEN WE'RE MOVING FROM CIVIL TO CRIMINAL ENFORCEMENT? AND LEMME EXPLAIN THE DIFFERENCE RIGHT NOW, THE WAY WE ENFORCE CODE CITATION VIOLATIONS IS WE WRITE A CRIMINAL CITATION. WE WRITE AN ACTUAL CRIMINAL COMPLAINT. YOU'RE CHARGING CHARGING A PERSON WITH A CRIME. AND THE FINES ARE QUITE HEFTY IF THEY'RE ACTUALLY CONVICTED ON THOSE. AND WHEN I LOOKED AT THIS A COUPLE OF YEARS AGO, I HAVEN'T LOOKED AT IT, UH, RECENTLY, BUT WHEN I LOOKED AT A COUPLE YEARS AGO, THE NUMBER OF TICKETS WRITTEN VERSUS THE NUMBER ACTUALLY SUCCESSFULLY, UH, CONVICTED AND PAID, UH, IS FAIRLY LOW IN TERMS OF PERCENTAGE. NOT BECAUSE THE PEOPLE DON'T, UH, GET CONVICTED THAT THEY COULDN'T BE CONVICTED, BUT BECAUSE A LOT OF TIMES THE CRIMINAL CASE PROMPTS THEM INTO COMPLIANCE. I THINK THAT WOULD BE FAIR TO SAY. AND SO ONE OF THE THINGS THAT WE, WE WOULD DO IS YOU HAVE TO THINK ABOUT HOW THE CODE COMPLIANCE PROBLEM WE HAVE IN SOME OF THE AREAS THAT, UH, WHERE PEOPLE HAVE LOWER INCOMES, THE REASON THAT THEY HAVE PEELING AND CRACK FACIA BOARD, AND THE REASON THAT THEY HAVE FENCES THAT ARE DILAPIDATED. AND SOME OF THE OTHER THINGS IS SOME OF THESE PEOPLE DO NOT HAVE MONEY TO FIX THESE THINGS. THEY DON'T HAVE THE RESOURCES TO DO IT. AND SO IF YOU CRIMINALLY CONVICT THEM AND FIND THEM $200 OR $240 OR WHATEVER THEY'D HAVE TO PAY OVER AT THE COURT, NOW THEY HAVE 240 LESS DOLLARS THAT THEY COULD PAY TO REPAINT THEIR HOUSE OR FIX THEIR FENCE OR DO WHATEVER ELSE. AND SO A LOT OF TIMES WE WOULD USE THE CRIMINAL SYSTEM AS A METHOD TO GET THEM TO COMPLY. THEY'D REALIZE IT'S CHEAPER TO PAINT THE HOUSE, FIX THE FENCE THAN PAY THE CRIMINAL CITATION. THE ALTERNATIVE METHOD IS, UH, ADMINISTRATIVE CITATIONS LIKE WE DO WITH PARKING, WHERE THE FINES ARE LOWER, THEY HAVE A HEARING IN FRONT OF A HEARING OFFICER, AND IT DOESN'T TAKE A LOT OF COURT RESOURCES. THE PROBLEM WITH THE FIRST APPROACH, THE CRIMINAL APPROACH, IS IT TAKES, IT'S VERY RESOURCE INTENSIVE AT THE COURT. ONCE A TICKET GOES OVER THERE, IT CAN'T JUST SIT THERE, THE TICKET HAS TO GO OVER THERE, A COMPLAINT HAS TO BE GENERATED, A PROBABLE CAUSE AFFIDAVIT HAS TO BE CREATED TO GENERATE THE COMPLAINT, AND THEN IT HAS TO GET PUT ON A DOCKET, AND IT HAS TO, THEY HAVE TO SHOW UP AT THE DOCKET. AND THE PROSECUTOR THEN HAS TO MEET WITH THESE PEOPLE ON A PRETRIAL MOTION AND THEN BACK FOR A TRIAL MOTION WHEN THEY COME BACK [00:05:01] AND FINALLY SETTLE IT. AND IT'S VERY TIME, UH, INTENSIVE. AND SO THE ADVANTAGE OF CIVIL ENFORCEMENT IS THAT IT'S NOT VERY TIME INTENSIVE. THE CODE OFFICER DOESN'T HAVE TO SHOW UP AND TESTIFY. THE, THE, UH, PROSECUTOR DOESN'T GET INVOLVED. THE CHARGING DOCUMENT, THE TICKET THEY GIVE, AND THE PICTURES THEY TAKE OF THE VIOLATION ARE ESSENTIALLY ALL IT'S NECESSARY TO PROVE UP THE VIOLATION. AND THE HEARING OFFICER CAN LOOK AT THE PICTURES AND, AND DISCUSS WITH THE PERSON WHO'S BEEN CHARGED WITH THE CIVIL OFFENSE, WHAT THE VIOLATION IS, AND REACH A CONCLUSION ON IT WITHOUT THE NECESSITY OF, UH, THE WHOLE COURT GETTING INVOLVED. THE, THE REASON I GIVE THIS AS A THRESHOLD MATTER IS WHEN YOU'RE LOOKING AT WHAT YOU'RE TRYING TO SOLVE, YOU ASK YOURSELF, WE CURRENTLY HAVE CRIMINAL ENFORCEMENT. WE'D LIKE TO MOVE TO CIVIL OR THINK ABOUT MOVE TO CIVIL ENFORCEMENT. WHAT ARE WE TRYING TO COMPLY? WHAT ARE WE TRYING TO, WHAT'S THE ULTIMATE GOAL? AND THE TRUTH IS, THE ULTIMATE GOAL, REALLY FOR CODE, AND, AND I KNOW I'VE HAD THESE DISCUSSIONS WITH RICK, THE ULTIMATE GOAL IS TO IMPROVE THE QUALITY OF LIFE OF THE RESIDENTS BY HAVING COMPLIANCE WITH OUR CODE OF ORDINANCE. THAT'S THE ULTIMATE GOAL. IT'S NOT TO RAISE MONEY, IT'S NOT TO PICK ON CITIZENS, IT'S NOT TO DO ANYTHING ELSE. IT'S TO IMPROVE THE QUALITY OF LIFE IN OUR NEIGHBORHOODS SO THAT THEY HAVE, UH, A NICE QUALITY OF LIFE IN THE NEIGHBORHOODS BY REDUCING THESE KINDS OF CODE VIOLATIONS. AND SO THE QUESTION THAT IS GONNA BE FOR THE COMMITTEE AND ULTIMATELY FOR THE COUNCIL IS WILL CIVIL ENFORCEMENT AID IN THAT? AND THAT'S THE, THE FRAMEWORK THAT I WANT TO PRESENT THIS IN TODAY IS, WILL IT, WILL IT AID IN THAT? AND HOW CAN IT AID IN THAT? AND HOW CAN IT MAKE A MORE EFFICIENT USE OF OUR TIME AND OUR STAFF'S TIME AND THE COURT'S TIME IN TRYING TO GET THIS, UH, COMPLETED. UH, IN TRYING TO REACH THE GOAL OF HAVING BETTER QUALITY OF LIFE IN THE NEIGHBORHOODS, UH, IN CIVIL ENFORCEMENT, WE HAVE TO, BY LAW, FOCUS ON VIOLATIONS THAT AFFECT EITHER PUBLIC SAFETY OR CERTAIN, UH, NEIGHBORHOOD QUALITY OF LIFE ISSUES. AND I'LL SHOW YOU THE STATUTE IN A SECOND. AND THE IDEA BEHIND THE CIVIL ENFORCEMENT PROGRAM IS WE CAN LEVERAGE, UH, THESE ADMINISTRATIVE PENALTIES, THIS MUCH SIMPLER SYSTEM AS AN ENFORCEMENT TOOL TO GET COMPLIANCE WITHOUT INVOLVING THE CRIMINAL COURTS. SO THERE'S TWO STATUTES THAT AFFECT US HERE. THE FIRST ONE IS TEXAS LOCAL GOVERNMENT CODE 54 OH OH, UM, OH 32, WHICH ALLOWS YOU TO HAVE AN ADMINISTRATIVE ENFORCEMENT PROGRAM INSTEAD OF A CRIMINAL ENFORCEMENT PROGRAM FOR PUBLIC SAFETY MATTERS. AND MO MOST RELEVANT HERE, PROPERTY MAINTENANCE, FIRE SAFETY REFUGE, VEGETATION AND WATER CONSERVATION. IT ALSO ALLOWS, IN ADDITION TO HAVING A CIVIL ENFORCEMENT PROGRAM, IT ALLOWS AN ADMINISTRATIVE PROCEDURE TO HEAR THESE CASES. THE SAME TYPE OF ADMINISTRATIVE PROCEDURE WE CURRENTLY USE AND HAVE AN ADMINISTRATIVE HEARING OFFICER ON WHO HEARS PARKING CA CASES. AND THEY'RE REALLY SIMPLE. HE'S GOT A MONITOR WITH THE PICTURES THAT WERE TAKEN OF THE VIOLATION. THE PERSON WHO IS CHARGED SITS DOWN IN FRONT OF HIM AT A TABLE LIKE THIS, AND HE SAYS, THIS IS YOUR CAR. THIS IS PARKED HERE, AND THERE'S THE FIRE HYDRANT THERE, AND YOU'RE NOT SUPPOSED TO BE THERE. CAN YOU EXPLAIN TO ME WHY YOU THINK YOU'RE NOT GUILTY OF THIS? YOU'RE NOT LIABLE FOR THIS ADMINISTRATIVE VIOLATION AND EXPLAIN IT. AND SO THAT ADMINISTRATIVE PROCEDURE IS MUCH SIMPLER AND EASIER FOR THE CITIZEN EVEN THAN TRYING TO DEAL WITH A COMPLEX CRIMINAL CASE. AND SO THOSE ARE THE TWO LEGAL STATUTES THAT APPLY THE CRITERIA TO FIGURE OUT WHETHER A CODE VIOLATION IS AMENABLE THEN TO CIVIL ENFORCEMENT OR SUITABLE FOR CIVIL ENFORCEMENT IS YOU HAVE TO ASK YOURSELF, IS THE ENTIRE VIOLATION DEMONSTRABLE BY PHOTOGRAPHIC EVIDENCE? WELL, IF YOU HAVE TO HAVE ADDITIONAL TESTIMONY, AND I'LL GIVE YOU AN EXAMPLE OF ONE THAT'S NOT HOME OCCUPATION. YOU WANNA SAY SOMEBODY'S RUNNING A HOME OCCUPATION. YOU CAN'T ESTABLISH THAT THROUGH A PHOTOGRAPH. YOU'RE GONNA NEED TESTIMONY ABOUT WHAT'S GOING ON INSIDE THE HOUSE AND PEOPLE WHO ARE COMING AND GOING AND ALL THE REST OF THAT. THERE ARE EXAMPLES WHERE YOU CAN ESTABLISH THE VIOLATION MERELY BY A PHOTOGRAPH, IMPROPER STORAGE OF ITEMS. THEY'VE GOT 20 TIRES STACKED IN THE FRONT YARD, OR BOXES ALL OVER THE FRONT YARD OF TRASH AND STUFF WHERE IT'S NOT SUPPOSED TO BE STORED, THAT YOU CAN TAKE A PICTURE AND THE HEARING OFFICER CAN LOOK AND SAY, I'M READING THE CODE. THAT'S IMPROPER STORAGE. WHAT SAYS YOU TO THE PERSON? HIGH WEEDS. YOU GET THE WEEDS, YOU KNOW, I GUESS THE, THE CODE IS WHAT? 12 INCHES? 12, 12 INCHES. YOU KNOW, IF THEY'RE 13 INCHES, WE PROBABLY CAN'T ENFORCE IT BY PHOTOGRAPHIC EVIDENCE. BUT A LOT OF THESE PLACES, AS I'M SURE Y'ALL ARE AWARE, BY THE TIME THEY HAVEN'T CUT FOR A WHILE, THEY LOOK LIKE THE PLANES OF THE SERENGETI. YOU KNOW, THAT'S, YOU'RE WAITING FOR A LION TO POKE HIS HEAD UP OUT OF THE WEEDS. AND, AND, AND THAT'S HOW I THINK OF IT. I ALWAYS HEAR THE LION KING SONG WHEN I SEE THESE THINGS. SO THAT, YES, IF IT'S, YOU KNOW, IT'S TWO FEET TALL GRASS, YEAH, THAT'S EASY TO DO BY PHOTOGRAPHIC EVIDENCE, THE HEARING OFFICER CAN LOOK AND GO, YEAH, THAT SURE IS, YOU KNOW, YOU COULD EVEN PUT A, A YARD STICK BY WHEN YOU TAKE THE PICTURE BY THE SIDEWALK. YOU CAN'T GO ON THEIR PROPERTY, BUT HERE'S WHAT A FOOT IS. AND YOU [00:10:01] CAN SEE THE GRASS IS WELL ABOVE THAT AND DEMONSTRATE IT BY PHOTOGRAPHIC EVIDENCE. YOU KNOW, CRACKED AND PEELING PAINT OR FASCIA BOARD. I, I ALWAYS USED TO JOKE, I DON'T KNOW WHAT A FASCIA BOARD IS. I DIDN'T KNOW WHAT IT WAS WHEN I WAS ON THE BOARD OF ADJUSTMENTS AS THEIR LAWYER, BUT I, OR THE HOUSING STANDARDS BOARD, BUT I KNEW THAT THEY WERE CRACKED AND PEELING WITH A POLLING REGULARITY. , I HEARD MORE ABOUT CRACKED AND PEELING FASCIA BOARD. WELL, THAT YOU COULD TAKE A PICTURE FROM THE STREET, HERE'S THE FASCIA BOARD, IT'S ALL CRACKED AND PEELING AND TAKE A PICTURE AND IT'S A VIOLATION, AND YOU'VE GOT A VIOLATION. PEOPLE HAVE FENCES WHERE HALF THE PICKETS ARE MISSING AND IT'S BENT OVER, AND ALL THE REST OF THIS STUFF, YOU CAN TAKE A PICTURE FROM THE STREET. IT ESTABLISHES THE VIOLATION THAT DOESN'T COMPLY WITH THE CODE. AND THERE'S OTHER EXAMPLES. BUT IF YOU'RE GONNA HAVE A CASE THAT'S SUITABLE FOR ADMINISTRATIVE ENFORCEMENT, IT'S GOT TO BE SOMETHING THAT WE CAN ESTABLISH JUST BY LOOKING AT THE PICTURE AND THE PICTURE SPEAKS FOR ITSELF. THAT'S NOT A LOT OF OUR VIOLATIONS. IT'S IN NUMBER WISE. I DON'T KNOW. RICK, WHAT WOULD YOU SAY? WHAT PERCENTAGE OF OUR VIOLATIONS DO YOU HAVE THAT ARE THE KINDS THAT ARE A PICTURE ALONE? WOULD YOU MAYBE 30%, 40%? UH, YEAH, PROBABLY ABOUT THAT MAY, MAYBE ABOUT HALF OR A LITTLE MORE. YEAH. YEAH. WE LOOKED AT THIS BEFORE AND IT WAS, IT WAS SOME NUMBER, BUT NOT ALL OF THEM. I MEAN, WE'VE GOT A LOT OF OTHER VIOLATIONS WHERE YOU HAVE TO DO AN INVESTIGATION AND THE OFFICER'S GONNA HAVE TO COME IN AND TESTIFY, AND YOU'RE GONNA HAVE TO PRESENT OTHER EVIDENCE BESIDES JUST A PICTURE OF WHAT HAPPENED. AND SO YOU'LL, YOU NEED TO REALIZE THAT EVEN IF WE GO TO CIVIL ENFORCEMENT, WE'LL HAVE TO DO IT FOR THOSE OFFENSES WHERE IT'S SUITABLE FOR ADMINISTRATIVE ENFORCEMENT. AND THOSE ARE THOSE KINDS OF VIOLATIONS. THE TECHNOLOGY THAT I MENTIONED EARLIER, UH, THAT WE WOULD USE NOW IS WE WOULD LOG THE TICKETS INTO SALESFORCE WHEN THEY GET SALESFORCE, AND THEY WOULD BE SENT TO T TWO SYSTEMS. T TWO SYSTEMS IS THE VENDOR WE USE FOR PARKING. AND WHAT T TWO SYSTEMS DOES IS THEY, UH, GET THE TICKET FROM US, AND WE DO NOTHING ELSE HERE AT THE CITY OF GARLAND TO ACCEPT THE PERSON WHO HAS TO ADJUDICATE IT. THEY MAIL OUT THE VIOLATION NOTICE, THEY COLLECT THE MONEY, THEY DISTRIBUTE THE MONEY TO US, THEY TAKE THEIR FEE, AND THEY DO ALL OF THE, IF THE, IF THEY'VE MISSED THEIR COURT DATE, THEY SEND ANOTHER NOTICE. IF THEY'RE DELINQUENT AFTER 90 OR 180 DAYS OR WHATEVER IT IS THESE DAYS, THEY SEND ANOTHER NOTICE. THEY DO EVERYTHING. WE DON'T HAVE TO DO ANYTHING ON THE BACKEND. WE PUT THE TICKET IN, WE PRESS THE BUTTON, SEND IT TO A CIVIL CITATION. AND THE NEXT THING YOU KNOW ABOUT THAT TICKET I USED TO SAY IS THE MARSHALL IS MONEY SHOWS UP IN THE ACCOUNT, IT'S BEEN PAID, OR IT HASN'T BEEN PAID. AND THEN IT'S ON A LIST OF PEOPLE WHO CAN BE, UH, TOWED OR, OR, UH, BOOTED OR, OR OTHERWISE RESTRICTED. AND THE SAME WOULD BE TRUE FOR CODE. THEY WOULD SEND THE TICKET OFF AND THEN THEY WOULD HAVE NO FURTHER INVOLVEMENT IN IT, ASSUMING THE PERSON EITHER COMPLIED, PAID THEIR TICKET, DIDN'T PAY THEIR TICKET, GOT WARRANT NOTICES GET SENT OFF, SENT OFF TO COLLECTION THE CURRENT ROADMAP TO GET THIS DONE. T TWO SYSTEMS IS WORKING ON AN API UPGRADE TO ALLOW US TO INTEGRATE SALESFORCE IN SO THAT WE CAN USE THEIR SYSTEMS INSTEAD OF USING THEIR PROPRIETARY SOFTWARE. THEY SAY THEY'RE GONNA HAVE THAT DONE IN JANUARY OF THIS YEAR, AND WE'RE HOPEFUL THAT THAT'S TRUE. AND THEN IT'S A VERY STREAMLINED PROCESS. WE TAKE THE PICTURE, IT UPLOADS INTO SALESFORCE, PRESS THE BUTTON, THE PICTURE AND THE TICKET AND ALL THAT STUFF. THE HOMEOWNER GETS A COPY OF A CITATION AND IT'S GOT THE PICTURE OF THE VIOLATION RIGHT THERE. SO WHEN THEY SAY, OH, I DIDN'T HAVE THAT STUFF OUT IN THE FRONT YARD, THERE IT IS. AND IT'S ONE OF THE THINGS THAT'S BEEN VERY HELPFUL IN PARKING FOR THE PEOPLE WHO WANTED TO SAY, WELL, I WASN'T PARKED YADA YADA, I WASN'T PARKED ACROSS THE SIDEWALK. AND THERE'S THE PICTURE OF THEM RIGHT ON THE TICKET PARKED ACROSS THE SIDEWALK. WELL, IT'S HARD TO ARGUE THAT WHEN THERE IT IS IN THE PICTURE. AND THAT'S THE, THE TECHNOLOGY WORKFLOW ON THAT. UM, THERE, THERE'S, UH, ONE TECHNICAL CHALLENGE THAT WE'RE WORKING ON, AND THAT IS THAT THE CURRENT API, UH, LIMITS DOESN'T INCLUDE THE OWNER INFORMATION. SO THAT WOULD BE REQUIRED TO BE ENTERED SEPARATELY BY THE CODE OFFICER. THEY'RE WORKING ON THAT NOW TO, UH, ADD THE OWNER INFORMATION IN. AND ONCE THAT, UH, INTEGRATION IS COMPLETE, SOMETIME IN JANUARY, MAYBE EARLY FEBRUARY, I ALWAYS, WHEN THEY TELL YOU JANUARY, I ALWAYS THINK FEBRUARY, WITH THESE TECHNOLOGY COMPANIES, UM, WE WOULD BE ABLE TO MOVE FORWARD AS A CITY WITH THIS PROGRAM. AND I TELL YOU THAT, JUST SO YOU KNOW, AT THE TIMING IS THE OTHER THING THAT WE WOULD NEED TO DO IS WE WOULD NEED TO FIGURE OUT WHICH OF THESE TYPES OF VIOLATIONS WE WOULD WANT TO INCLUDE IN THIS, WHAT A FEE SCHEDULE WOULD BE FOR THE VIOLATIONS. AND THEN UPDATE, UPDATE AND AMEND THE ORDINANCE TO ALLOW FOR ADMINISTRATIVE ENFORCEMENT OF THESE, UH, OFFENSES UNDER OUR ORDINANCE SO THAT THEY COULD BE TREATED LIKE THE WAY THE PARKING VIOLATIONS ARE TREATED. THERE'S SOME POLICY CONSIDERATIONS THAT YOU HAVE TO THINK ABOUT. AND I WANNA TALK BRIEFLY ABOUT EACH OF THESE BECAUSE IT'S REALLY THE MEAT AND POTATOES OF THE WHOLE DISCUSSION OF WHETHER YOU DO THIS OR NOT IS THE POLICY CONSIDERATIONS. THE FIRST ONE IS DUE PROCESS. THAT IS, DO WE HAVE CLEAR PROCESSES IN PLACE SO THAT PEOPLE GET NOTICES, THEY HAVE A HEARING THAT [00:15:01] THEY CAN ACTUALLY ATTEND, THEY'RE TREATED FAIRLY, AND WE GIVE THEM THE CONSTITUTIONAL PROTECTIONS THAT THEY WOULD BE ENTITLED TO. UH, THE SECOND THING IS, HAVE WE DETERMINED AS A, AS A BODY, THE COUNCIL HAVE TO DETERMINE WHICH VIOLATIONS DO YOU WANT THIS FOR? WHICH ONES DO YOU WANT THIS TO BE ELIGIBLE FOR IT? AND THERE'S POLICY CONSIDERATIONS WITH THAT. AND, AND RICK CAN SPEAK TO SOME OF THESE, BUT ONE OF THE THINGS THAT I KNOW THAT HE'S MENTIONED TO ME BEFORE IS, OKAY, SO YOU GET THESE PEOPLE WITH HIGH WEEDS AND YOU SEND 'EM, YOU KNOW, IT LOOKS LIKE THE PLANES THE SERENGETI HAS, SEND 'EM A $25 TICKET. YOU GO BACK TWO WEEKS LATER, IT STILL LOOKS LIKE THE PLANES OF THE SERENGETI. THAT DOESN'T SOLVE THE PROBLEM. AND IF WHAT WE'RE TRYING TO DO IS IMPROVE THE QUALITY OF LIFE IN THE NEIGHBORHOODS, YOU HAVE TO ASK YOURSELF, IS THAT GONNA GET THE JOB DONE? 'CAUSE THEY'RE STILL GONNA HAVE TO THEN GO TO THE NEXT STEP WHERE THEY ACTUALLY ABATE THE NUISANCE AND CUT THE GRASS DOWN OR ABATE THE NUISANCE AND REMOVE THE IMPROPERLY STORED MATERIAL OFF THE PROPERTY. AND SO YOU'LL HAVE TO HAVE A DISCUSSION ABOUT WHAT VIOLATIONS YOU WOULD USE IT FOR. THE NEXT THING IS, WITH RESPECT TO PENALTY ASSESSMENT, HOW MUCH DO YOU WANT THE PENALTIES TO BE? YOU KNOW, UH, I, I'LL I'LL MENTION LATER AND I'LL, I'LL MENTION HERE AGAIN, THIS IS NOT GOING TO BE A REVENUE GENERATOR FOR THE CITY. IF THE IDEA IS THIS IS GONNA GENERATE LOTS OF REVENUE FOR THE CITY, THE PROBLEM IS IT'S, IS YOU'RE FIGHTING IN SOME NEIGHBORHOODS WHERE PEOPLE ARE VERY AFFLUENT. YOU COULD USE IT AS A REVENUE GENERATION. THE POINT OF THE MATTER IS, IF YOU GO AS RE NEIGHBORHOODS WHERE PEOPLE ARE PRETTY AFFLUENT, YOU WON'T SEE THE KINDS OF CODE VIOLATIONS THAT YOU SEE IN THE NEIGHBORHOODS WHERE PEOPLE ARE NOT AS AFFLUENT. AND SO YOU, YOU WOULDN'T REALLY HAVE THE OPPORTUNITY TO GENERATE THE REVENUE. THE PLACES WHERE YOU HAVE THE OPPORTUNITY TO GENERATE THE REVENUE BY TRYING TO GENERATE THE REVENUE, YOU EXACERBATE THE PROBLEM. BECAUSE IF THESE PEOPLE CAN'T AFFORD TO MAKE THE REPAIRS, AND YOU'VE NOW SOCKED THEM WITH BIG FINES. AND SO, YOU KNOW, THE, AS I DISCUSSED IN THE PARKING, UH, ENFORCEMENT PROGRAM, YOU KNOW, STARTING WITH SMALLER FINES MIGHT GET PEOPLE'S ATTENTION. THE ONE PLACE WHERE THE FINE COULD MAKE A DIFFERENCE WITH RESPECT TO THAT, UH, ON THE BEHAVIORAL OUTCOMES IS IN SOME OF THE NICE NICER NEIGHBORHOODS, PEOPLE HAVE A CODE VIOLATION AND THEY DON'T DO ANYTHING ABOUT IT UNTIL THEY GET A WARNING NOTICE FROM CODE. THEY'RE PERFECTLY CAPABLE, THEY HAVE THE MONEY TO GET IT DONE, THEY JUST DON'T FEEL LIKE THEY'RE DEALING WITH IT. YOU KNOW, THE TREES THAT ARE DOWN OVER THE SIDEWALK OR THE, THE PAINT THAT'S, OR THE WINDOW THAT'S BROKEN OR WHATEVER, THEY DON'T, THEY COULD REPAIR IT. THEY JUST DON'T FEEL LIKE IT. THEY HAVE OTHER THINGS TO DO. AND THE FIRST TIME THEY'LL ACTUALLY TAKE A LOOK AND HANDLE IT IS THEY GET A NOTICE OF VIOLATION. THEY GET A, OR A WARNING NOTICE, YOU CALL 'EM, RIGHT? JUST A NOTICE, THEY GET A WARNING NOTICE, HEY, THIS IS A VIOLATION, PLEASE TAKE CARE OF IT. OKAY, NOW THE CITY'S ONAC GOTTA TAKE CARE OF IT. SOME OF THOSE PEOPLE, IF THEY KNEW THAT THEY WEREN'T GONNA GET A WARNING, BUT THEY WERE GONNA GET A $25 TICKET, WOULD TAKE CARE OF SOME OF THOSE ISSUES BEFORE THEY GOT THE $25 TICKET OR THE $50 TICKET. AND, AND THAT'S A QUESTION THAT YOU HAVE TO BALANCE AGAIN, WITH WHAT ARE YOU TRYING TO ACCOMPLISH? WILL IT SOLVE THE PROBLEM IN THE POOR NEIGHBORHOODS WHERE IT'S MORE DIFFICULT? THAT'S A MORE CHALLENGING QUESTION. IT'S ONE FOR THE COUNCIL TO CONSIDER. UM, THE, ANOTHER POLICY CONSIDERATION IS THE STAFFING REQUIREMENTS. RIGHT NOW, THE, THE, UH, AND IT GOES WITH THE NEXT ONE, THE COURT WORKLOAD IS EXTREMELY HIGH AND STRAINED AS A RESULT OF THE NUMBER OF CODE TICKETS THAT GO THROUGH. ALTHOUGH WE DON'T RECEIVE A TREMENDOUS AMOUNT OF REVENUE FROM THERE. WE USE IT AS THE A CLUB. THE QUESTION IS, COULD YOU USE CIVIL ENFORCEMENT AS A CLUB AND REDUCE A LOT OF THE WORKFLOW? YOU DON'T HAVE TO DO A CRIMINAL COMPLAINT, YOU DON'T HAVE TO DO A PROBABLE CAUSE AFFIDAVIT. YOU DON'T HAVE TO DO A LOT OF THINGS. IT'S MUCH EASIER ON THE SYSTEM TO, AND MUCH LOWER STAFFING REQUIREMENTS TO, UH, USE CIVIL ENFORCEMENT RATHER THAN CRIMINAL ENFORCEMENT. UH, AGAIN, I GO BACK TO THE AFFORDABILITY OF PENALTIES. AND WE, UH, I THINK THAT'S SOME OF THE COUNCIL HAVE TO CONSIDER THE SOCIOECONOMIC IMPACTS. AND WHETHER, AND AGAIN, NOT TO SAY WHETHER I, YOU KNOW, NOT TO GET INTO THE ISSUE OF WHETHER OR NOT WE SHOULD TREAT PEOPLE DIFFERENTLY BASED ON SOCIOECONOMIC STATUS, BUT IT COMPETES WITH THE ABILITY TO DO WHAT OUR BIG OBJECTIVE IS, WHICH IS TO IMPROVE THE QUALITY OF LIFE IN THE NEIGHBORHOODS. THAT'S THE COMPETING INTEREST THERE. YOU'RE, YOU'RE, YOU'RE BALANCING, IF I FIND 'EM, THEY DON'T HAVE MONEY TO PAY FOR THE PAINT THAT THEY NEED TO PUT TO, TO PUT THE PAINT UP. SO THAT'S AN ISSUE. THE LAST TWO ISSUES YOU NEED TO THINK ABOUT ARE, UH, UH, PUBLIC TRUST. THAT IS, YOU KNOW, WHAT'S THE PUBLIC'S REACTION? AND I THINK THAT, THAT, HOWEVER WE ROLL THIS PROGRAM OUT, I WOULD STRONGLY RECOMMEND THAT WE EMPHASIZE THAT WE'RE ATTEMPTING TO APPROVE THE QUALITY OF LIFE IN THE NEIGHBORHOODS. AND THAT'S WHAT WE DID WITH PARKING. YOU KNOW, AND YOU ALWAYS HEAR ME WHEN I WAS HERE IN, IN FRONT OF THE COUNCIL IN, IN MY MARSHALL ROLE, SAYING, WE'RE, WE'RE NOT ABOUT RAISING FINES AND WE'RE NOT ABOUT FINDING PEOPLE. WHEN I WAS TRYING TO GET COMPLIANCE, WE'RE ABOUT IMPROVING THE QUALITY OF LIFE IN OUR NEIGHBORHOODS SO PEOPLE CAN WALK THE NEIGHBORHOODS AND NOT HAVE CARS PARKED ON GRASS AND NOT HAVE CARS BLOCKING INTERSECTIONS AND THAT SORT OF THING. 'CAUSE IT IMPROVES THE QUALITY OF LIFE IN THE NEIGHBORHOODS. AND THAT'S REALLY WHAT THE GOVERNMENT'S HERE TO DO, IS IMPROVE THE QUALITY OF LIFE FOR OUR CITIZENS. UH, AND WE WOULD ANTICIPATE, AND AND BRIAN CAN SPEAK TO THIS MORE, WE'D ANTICIPATE THERE PROBABLY WOULD BE CHALLENGES TO AN ORDINANCE LIKE THIS. THERE'S ALWAYS GONNA BE SOMEBODY WHO'S GONNA COME IN AND CHALLENGE AND TRY TO FIGHT THIS. THEY [00:20:01] HAVEN'T DONE IT IN PARKING. I ANTICIPATED THEY'D DO IT. IT CAME ON DURING COVID AND THEN IT'S BEEN ON FOR, AND NOBODY REALLY WANTED TO GET INVOLVED IN THESE BIG LEGAL FIGHTS DURING COVID BECAUSE EVERYBODY WAS SHUT DOWN. AND THEN AFTER COVID WAS OVER, IT HAD ALREADY BEEN IN PLACE FOR A FEW YEARS AND EVERYBODY WENT, MAN, OKAY. AND SO WE DIDN'T HAVE A LEGAL FIGHT. I THINK THAT WE WOULD SURVIVE THE LEGAL CHALLENGES. WE'VE BEEN DOWN THIS ROAD WITH RESPECT TO OUR RED LIGHT ADMINISTRATIVE ENFORCEMENT PROGRAMS AND THE OTHER PROGRAMS THAT WE HAD. BUT I THINK THAT THE COMMITTEE SHOULD AT LEAST KEEP IN MIND THAT ONE OF THE POLICY CONSIDERATIONS IS THERE COULD BE A POTENTIAL CHALLENGE TO THE ORDINANCE. AND BRIAN COULD SPEAK TO WHETHER HE THINKS IT WOULD BE DEFENSIBLE. I, I BELIEVE THAT IT WOULD BE. AND THAT'S ALL I HAVE. OKAY. THANK YOU. UM, DO WE KNOW WHAT, WHAT COUNCIL MEMBER I BROUGHT THIS FORWARD, I THINK IT WAS COUNCILWOMAN LUCK AND, UH, CARISSA. COUNCILWOMAN DUTTON. OKAY. BELIEVE MARGARET . MR. CHAIR. YES. AND I, CAN I JUST TOUCH ON ONE THING THAT MIKE KIND OF TOUCHED ON ALREADY? HE DID A GOOD JOB OF, ACTUALLY PLEASE THANK YOU. EXPLAINING IT. AND A LOT OF THAT IS JUST THE, UM, WORKLOAD, NOT OF JUST THE COURT, BUT ALSO ALSO OF CODE ENFORCEMENT. SO ONE OF THE THINGS THAT I'VE OBSERVED THAT I WASN'T AWARE OF BEFORE I CAME TO WORK AT THE CITY ATTORNEY'S OFFICE WAS HOW MUCH TIME THE CRIMINAL PROCESS TAKES AWAY FROM THE CODE ENFORCEMENT OFFICER'S, UM, DUTIES, UM, AS CODE ENFORCEMENT. BECAUSE AS MIKE EXPLAINED, NOT ONLY DO THEY HAVE TO WRITE A WRITE THE CITATION, THEY HAVE TO WRITE THE PROBABLE CAUSE AFFIDAVIT. AND THAT TAKES TIME, UM, UH, QUITE A BIT OF TIME IN SOME CASES. BUT THEY ALSO THEN HAVE TO MAKE SURE THE, UM, UM, THEN IT GOES OVER TO THE COURT, AND THE COURT HAS TO MAKE SURE THE COMPLAINTS' GENERATED. MY STAFF HAS TO REVIEW THE COMPLAINT. UM, THEN THE CODE ENFORCEMENT OFFICER HAS TO TAKE SEVERAL HOURS OFF THE STREET TO COME AND SHOW UP FOR COURT HEARINGS. AND, AND THAT CAN BE, YOU KNOW, TWO OR THREE PER TICKET. UM, AT TIMES ALL THAT TIME OFF THE STREET IS TIME. HE COULD BE, HE OR SHE COULD BE WRITING ADMINISTRATIVE CITATIONS. UM, INSTEAD OF HITTING JUST ONE HOUSE THAT PARTICULAR MORNING, HE'D BE ABLE TO HIT 20 HOUSES WITH EVEN JUST WARNINGS THAT ARE PRINTED OUT. UM, THAT'S ANOTHER THING THAT, UM, WITH THIS, IF YOU'RE ASKING THE QUESTION, WHICH I IMMEDIATELY FIRST ASKED THE QUESTION WHEN I WAS, UM, GETTING INVOLVED WITH THIS PROGRAM, IS, OKAY, WHAT ARE WE GONNA DO ABOUT NOTICES? BECAUSE THAT'S A BIG THING THAT WE CURRENTLY DO TO MAKE SURE THAT WE'RE NOT JUST SHOWING UP ON YOUR FRONT PORCH. 'CAUSE YOU HAVE HIGH GRASS ONE DAY, AND IF YOU MAY HAVE CUT IT BEEN REALLY GOOD ALL SUMMER LONG ABOUT CUTTING YOUR GRASS, YOU GO OUTTA TOWN, YOUR GRASS GROWS UP AND YOU DON'T WANT THE GOVERNMENT SHOWING UP AT YOUR FRONT DOOR KNOCKING AND SAYING, HERE'S A CITATION. YOUR GRASS IS HIGH, EVEN THOUGH YOU'VE MANICURED IT REALLY WELL FOR THE ENTIRE SUMMER. AND SO WE HAVE A GREAT PROGRAM WHERE WE, UM, USE NOTICE AS A FORM OF COMPLIANCE AS WELL. AND THAT WORKS ON MANY, MANY, MANY CASES. AND IN THIS PARTICULAR CASE, THAT CAN BE PART OF OUR ADMINISTRATIVE, UM, UH, CITATION, UM, PROGRAM. BECAUSE YOU CAN SEND, YOU CAN GIVE WARNINGS, WARNING CITATIONS IN THIS PROGRAM. AND, UH, MIKE'S MARSHALLS, OR WHEN MIKE WAS OVER THE PARKING, NOT WHEN HE WAS THE PARKING CZAR OF THE CITY, HIS MARSHALS GIVE MANY WARNINGS, UM, UM, INSTEAD OF CITATIONS. AND SO THAT'S A, THAT'S A VALUABLE PIECE. BUT I GUESS MY POINT IS, IS THAT WHEN WE TALK ABOUT WORKLOAD AND SAVING WORKLOAD, IT'S NOT JUST FOR THE COURT, IT'S FOR MY STAFF. IT'S CODE ENFORCEMENT. IT ALLOWS CODE ENFORCEMENT TO DO WHAT THEY'RE CHARGED WITH DOING, AND THAT IS MAKING OUR NEIGHBORHOODS, UM, SAFE AND MORE ATTRACTIVE AND, AND A MORE ENJOYABLE PLACE TO LIVE. OKAY, THANK YOU. UM, CHRIS CARISSA, I HAVE A WHOLE LIST THREE ALREADY. . OKAY. SO I DEFINITELY AGREE THAT, UM, WE DON'T WANT THIS TO BE INTENDED AS A REVENUE SOURCE, UH, BY ANY STRETCH OF THE MEANS. UM, I LIVE IN AN OLDER NEIGHBORHOOD, AND SO I KNOW THAT I SAID EARLIER, LIKE, MY NEIGHBORS STRUGGLE TO TAKE THEIR TRASH CANS DOWN WITHOUT BREAKING A HIP, YOU KNOW? AND SO I WOULD HATE TO SEE THEM GET HIT WITH A FINE, BECAUSE THEY CANNOT AFFORD TO PAINT THEIR HOUSE. UM, ON THE SAME TOKEN, WE ARE VERY FORTUNATE THAT WE'VE GOT CODE CARES AND WE'VE GOT OTHER PROGRAMS TO HELP PEOPLE, UM, THAT ARE IN THAT SITUATION. WOULD WE STILL HAVE THE ABILITY TO DO THE CIVIL ENFORCEMENT IF NEEDED ALONGSIDE WITH THE ADMINISTRATIVE? YOU COULD. YOU CAN DO BOTH. YOU CAN DO BOTH. OKAY. YOU COULD DO CIVIL, SO YOU COULD DO ISSUE A CIVIL CITATION FOR 25 BUCKS, YOU KNOW, OR $50, WHATEVER LOW AMOUNT YOU WANTED. AND THEN IF THEY STILL WOULDN'T COMPLY, THEN, UH, ISSUE A CRIMINAL CITATION. AND THE IDEA, I I, MY, MY VIEW WOULD BE, AND, AND RICK CAN SPEAK TO THIS, MY VIEW WOULD BE, THE IDEA WOULD BE IF WE, IF WE WENT THAT ROUTE, YOU'D SAY, OKAY, WE'RE GONNA ISSUE THESE CIVIL CITATIONS. THEY'RE MUCH SLOWER, THEY'RE MUCH CHEAPER, THEY'RE MUCH EASIER TO DEAL WITH. [00:25:01] BUT THEN IF YOU DON'T COMPLY AND WE ISSUE A CRIMINAL CITATION, YOU SHOWING UP IN COURT AND SHOWING US, WELL, I'VE NOW COMPLIED, IS NOT GONNA GET YOU OUT. WE'RE STILL GOING, YOU'RE STILL GOING TO HAVE TO, UH, PAY SOMETHING AT THE COURTHOUSE BECAUSE YOU'VE DOUBLED OUR WORKLOAD, ESSENTIALLY. SO YES, YOU COULD DO THEM BOTH, AND IT WOULD BE A WAY TO RATCHET IT UP, BUT THEN YOU WOULD TAKE THOSE AND THEN THE FOLKS AT THE CITY ATTORNEY'S OFFICE AND THE COURTS KNEW IF A CODE CASE CAME OVER THERE, IT GOT FILED. THAT WAS ONE OF THESE TYPES OF CASES, THAT WAS ONE THAT WAS GONNA GO ALL THE WAY THROUGH TO THE END. IT WASN'T GONNA JUST BE USED AS A CLUB TO GET THEM TO COMPLY. WE'VE ALREADY TRIED THAT WITH A CIVIL CITATION. SO YES, I THINK WE COULD DO BOTH. OKAY. PERFECT. I, IF I MAY, UM, JUST TO REITERATE WHAT MIKE HAS BEEN SAYING, WE, WE'VE BEEN WANTING TO DO THIS TYPE OF ENFORCEMENT FOR A LONG TIME. UH, WE JUST DIDN'T REALLY HAVE THE TECHNOLOGY TO SUPPORT IT. UM, IT WOULD JUST GIVE US ANOTHER OPPORTUNITY, ANOTHER TOOL IN OUR TOOL BELT, BASICALLY TO, TO HAVE ANOTHER OPTION, UH, TO TRY TO GAIN COMPLIANCE. AND I CAN ASSURE YOU, UH, UNDER MY LEADERSHIP AND UNDER FUTURE LEADERSHIP, THIS IS JUST ANOTHER TOOL THAT WE WOULD HAVE. UH, WE WOULD NOT GO OUT AND JUST TAKE ADVANTAGE OF, OF THIS OPPORTUNITY THAT WE HAVE TO, IT'S AN EASIER WAY TO RIDE A TICKET. YOU KNOW, OUR, OUR, AGAIN, OUR GOAL IS TO GAIN COMPLIANCE AND, AND WORK WITH RESIDENTS. AND AS MIKE SAID, YOU KNOW, MAKE THE NEIGHBORHOODS, UH, MORE, MORE VIABLE AND, UH, AND SAFE AND HEALTH HEALTHY. SO WE'VE, WE'VE BEEN LOOKING AT THIS, UH, WE WOULD STILL GO THROUGH OUR NORMAL PROCEDURES OF, OF ISSUING A NOTICE, UH, GIVING THEM EVERY OPPORTUNITY TO, TO, TO COMPLY. UH, AND THEN IF WE HAD TO GO THAT ROUTE, UM, WE, WE COULD STILL EVEN GO OUT WITH THE WORK ORDER AND AB BETA PROBLEM IF WE NEEDED TO. UH, SO AGAIN, IT'S JUST ANOTHER OPPORTUNITY AND ANOTHER, ANOTHER TOOL IN OUR TOOL BELT. SO, UM, HOPEFULLY THAT'LL, THAT'LL HELP. YEAH. NO, I, I LOVE, I LOVE THE CONCEPT OF IT. I THINK THAT IT'S FANTASTIC. UM, BECAUSE EVERY SITUATION IS NOT THE SAME. AND SO TO THINK THAT WE COULD TREAT EVERY CHIPPED PAINT HOUSE THE SAME, IT IS, IS AN UMBRELLA TYPE OF WHATEVER IS SILLY. AND SO I DO LOVE THAT THIS KIND OF, IT GIVES YOU GUYS THAT WHERE YOU GET TO USE YOUR BEST JUDGMENT, YOU KNOW? UM, 'CAUSE YOU GUYS ARE BOOTS ON THE GROUND, AND SO YOU KNOW WHAT NEIGHBORHOOD YOU'RE IN VERSUS YOU KNOW WHO THAT PERSON IS AND ALL OF THOSE FUNDING. SO I THINK THAT IT'S FANTASTIC. UM, WELL, THE T TWO SYSTEM, UM, BE ABLE TO INTEGRATE WITH EIST AND MAYBE THAT DOESN'T MAKE A WHOLE LOT OF SENSE. SO THE ANSWER IS NO, BUT, BUT EIST FOR CODE COMPLAINTS WILL BE IN SALESFORCE. WHEN YOU GO TO EIST AND CLICK ON EIST, IT'LL TAKE YOU TO SALESFORCE. THEY PUT IN A COMPLAINT THERE. THE SALES, THE CODE FOLKS WILL SEE THE COMPLAINT IN SALESFORCE. AND SO IT WON'T INTEGRATE WITH EIST, BUT EIST IS GONNA BECOME IRRELEVANT TO CODE. IT'S GONNA EIST REPLACEMENT SALESFORCE FOR CODE IT WILL INTEGRATE WITH. SO IF SOMEONE PUTS IN A, THIS IS MIGHT BE A LITTLE OFF TOPIC, I'M SORRY. IF SOMEONE PUTS IN A, A TICKET FOR CODE COMPLIANCE AND WHEN THE TICKET'S GETTING WORKED ON, WOULD IT STILL UPDATE IN EIST? BECAUSE CURRENTLY IT DOESN'T, RIGHT? Y'ALL DON'T, Y'ALL DON'T HAVE THAT CAPABILITY. WE'RE, WE'RE CURRENTLY RUNNING TOWARDS TWO SYSTEMS AND WE'RE HAVING TO MANUALLY UPDATE ONE. IS THAT STILL GONNA BE A SITUATION? IT'LL, IT'LL UPDATE IN SALESFORCE. SO, SO WHEN YOU GO TO, TO EIST NOW AND CLICK ON CODE, YOU WANNA MAKE A CODE COMPLAINT, IT'S GONNA TAKE YOU TO THE E TO THE SALESFORCE PORTAL. WHEN YOU DO WHATEVER YOU DO IN SALESFORCE, THE CODE COMPLAINTS WILL SHOW ON A MAP, THEY'LL UPDATE WHEN THEY FIX THEM, IT'LL UPDATE ON THE MAP SHOWING THAT SOMEBODY'S BEEN OUT AND LOOKED AT IT AND ALL THAT. THAT'LL ALL BE DONE BIDIRECTIONALLY IN SALESFORCE, WHICH IS KIND OF A REPLACEMENT FOR ASSIST FOR CODE VIOLATIONS ON THEIR END, ON THE BACK END. YES. YES MA'AM. AND SALESFORCE IS, IS WONDERFUL AT COMMUNICATING TO THE PERSON AND GIVING THEM UPDATES. OKAY. VERY SIMILAR TO E ES ASSIST, BUT MATTER OF FACT, IT'S BETTER 10 TIMES BETTER . BUT LIKE A RESIDENT IS NOT GONNA NEED TO KNOW ANYTHING ABOUT SALESFORCE. THEY'RE, IT'S STILL GONNA BE E ASSIST, IS THAT THEY'LL GO TO THE EES ASSIST PORTAL, AND WHEN THEY GO TO, THEY SAY, I WANNA MAKE A COMPLAINT ABOUT CODE. YOU CLICK CODE AND THE PAGE THAT IT TAKES YOU TO, TO FILL OUT ALL THE INFORMATION WILL BE INSIDE OF SALESFORCE. OKAY. WHETHER THE RESIDENT WILL KNOW THAT THEY'RE INSIDE OF SALESFORCE OR NOT, I DON'T THINK THEY WILL. THEY'LL JUST SEE IT BEHIND THE SCENES. OKAY. I WAS LIKE, GOD, DON'T MAKE US HAVE ANOTHER APP. SO THE REASON WHY I MAINLY WAS ASKING ABOUT, UM, THE INTEGRATION WAS ONE, BECAUSE YOU GUYS WORKING OUT OF TWO SYSTEMS IS [00:30:01] CRAZY. AND SO I'M GLAD TO SEE THAT THAT'S NOT GONNA BE A THING FOR YOU GUYS. BUT ALSO, I WAS CURIOUS, WHEN WE'RE DOING THIS TRANSITION OVER TO ADMINISTRATIVE, UM, WHATEVER, UH, IT'S CALLED ADMINISTRATIVE ENFORCEMENT, WOULD IT BE POSSIBLE OR LOGICAL, UM, THAT LIKE, YOU COULD GO INTO E AND SEE, LIKE WHAT, LIKE IF YOU GOT, SAY RICK WAS DRIVING BY AND YOUR GRASS IS TOO HIGH, HE MAKES A NOTE OF IT. LIKE, AS A RESIDENT, I WOULD THINK IT WOULD BE BENEFICIAL IF I COULD, IF I OPEN MY EIST AND IT'S LIKE, HEY, CODE, CODE IS MAILING YOU A WARNING OR, YOU KNOW, WHATEVER. DOES THAT MAKE SENSE? IT, IT DOES. AND, AND IT'S, IT'S REALLY GONNA BE YOUR WORKFLOWS AND HOW YOU, I GUESS I'M TRYING TO UNDERSTAND. SO IF, SO, IF WE'RE CREATING A CASE FOR YOUR PROPERTY, YOU'RE, YOU'RE GONNA GET A NOTIFICATION, IS THAT WHAT YOU'RE SAYING? WELL, LIKE, IF YOU GUYS SEND A WARNING LETTER, RIGHT? BECAUSE WE ALL KNOW, YOU KNOW, I DIDN'T GET IT IN THE MAIL. I DIDN'T GET IT IN THE MAIL. MM-HMM . YOU KNOW, SO KIND OF LIKE YOU, WHEN I GO INTO EASTES NOW, I CAN GO ONTO UTILITIES AND I CAN PULL UP, I MEAN, IT PUSHES ME OVER TO THAT WEBSITE OR WHATEVER, BUT IT'S ALL JUST A CLICK. SO IF YOU HAD A WAY TO, I DON'T, I DON'T KNOW, IN MY HEAD IT MAKES A LOT OF SENSE. SO, SO IT'S POSSIBLE. I I, WE'D HAVE TO LOOK AT THE WORKFLOW. SO WHETHER THE MAP, WHEN YOU PUT IN, WHEN YOU SEND SOMEBODY A WARNING NOTICE, DOES IT UPDATE ON THE MAP? THAT'S JUST A FUNCTION OF WHETHER YOU SHOW IT ON THE MAP OR NOT. THERE'S ALL THE DATA, ALL THE, ALL THE FIELDS OF THE SYSTEM ARE, ARE TRACKABLE. UM, AND SO THERE'S GONNA BE WAYS OF TRACKING DATA. YEAH. AND WHETHER IT GETS SHOWN ON A MAP THAT THE PUBLIC CAN SEE THAT YOU GOT A WARNING NOTICE THAT, YOU KNOW, SOMEBODY WHO CLICKS ON THE MAP WILL SEE THAT YOU GOT A WARNING NOTICE AS OPPOSED TO HERE'S SOMEBODY WHO'S FILED A COMPLAINT AND IT SHOWS ON THE MAP. IT'S JUST GONNA BE A FUNCTION OF WHAT THEY WANNA SHOW ON THE MAP. AND IT'S PROBABLY BEYOND WHAT WE COULD TALK ABOUT IT. YEAH. AND I WOULDN'T WANT IT TO LIKE SHOW UP FOR LIKE THE GENERAL PUBLIC, BUT LIKE ON EIST, IF SOMEONE MAKES A COMMENT ON A TICKET THAT YOU'VE OPENED, YOU GET LIKE A, A LITTLE, AN INBOX THING ON EIST, AND SO YOU CAN CLICK IT AND SEE THAT. SO IF YOU WERE TO GET A WARNING, COULD WE DO LIKE A LITTLE INBOX NOTIFICATION TO THAT RESIDENT? LIKE, HEY, WELL WE WOULD HAVE TO KNOW. WE, WE WOULD HAVE TO KNOW HOW TO COMMUNICATE WITH THEM, UH, WHETHER IT BE, YOU KNOW, AN EMAIL OR U USUALLY IT'S BY A, A DOCUMENT IN THE MAIL. LIKE I SAID, IT SOUNDED GOOD IN MY HEAD. NO, NO, I GET IT. UH, BUT NOW TAKING THAT FURTHER, LIKE OUR MULTIFAMILY, UH, PROPERTIES THAT WE HAVE COMMU, YOU KNOW, THEY'VE GIVEN US PERMISSION TO USE OUR EMAIL OR HOWEVER THEY RECOMMEND WE COMMUNICATE WITH THEM, WE CAN COMMUNICATE VIA EMAIL. UH, IF A, IF A, IF A COMPLAINT IS, IS RENDERED AND WE GO OUT AND, AND DETERMINE A VIOLATION AND WE SEND THEM A NOTICE OR A, OR A INSPECTION REPORT, UH, THEY WILL, THEY CAN GET AN EMAIL, UH, PRIOR TO GETTING SOMETHING IN THE MAIL. SO YEAH, THERE IS THAT COMMUNICATION IN CERTAIN AREAS, BUT JUST YOUR BASIC RESIDENTIAL SITUATION. 'CAUSE I GUESS NOT EVERYONE USES CASES, DO WE? YEAH. SO WE, WE WOULD HAVE TO, WE WOULD HAVE TO HAVE THOSE TYPE COMMUNICATION, UH, TRIGGERS LIKE AN EMAIL ADDRESS. RIGHT. AND WE, WE WOULD NOT HAVE THAT. THAT MAKES SENSE. UM, SO MY OTHER THING IS, UM, WE TALKED ABOUT MOVING, UM, THE WORKLOAD OFF OF THE COURTS AND SOME OTHER, YOU KNOW, DOMINO FIX THAT IT WOULD LIGHTEN THE LOAD, WHICH OBVIOUSLY WE LOVE. WE KNOW THAT THE COURTS ARE ALWAYS BACKED UP. UM, I PERSONALLY WOULD BE WORRIED ABOUT, I DON'T WANT ANYONE TO LOSE THEIR JOB BECAUSE WE'RE SHIFTING . THEY HAVE PLENTY TO DO THAT. IS THAT, IS THAT IS NOT THE PLAN. YEAH. BECAUSE I'M LIKE, WHAT, WHAT COULD WE HAVE THEM DO THAT, YOU KNOW? UM, THAT, THAT IS NOT THE PLAN. OKAY. UM, AND THEN MY FINAL THING IS, UM, 'CAUSE I WAS THINKING LIKE THE MARSHALS, HOW THEY CAN PRINT OUT LIKE THE WARNING OR WHATEVER WITH THE, THE T TWO SYSTEM I GUESS IS WHATEVER. UM, COULD WE DO THAT WITH CODE COMPLIANCE? LIKE IF WE'RE, IF YOU CAN, YOU COULD PRINT IT A WARNING OFF OF T TWO SYSTEMS AND AS, AS, UH, MS. STR UM, ALLUDED TO, IT'LL ALSO BE A WAY THAT IF YOU WANTED TO ISSUE WARNING THROUGH T TWO SYSTEMS, WHEN THE HEARING OFFICER GOES BACK, THE NEXT TIME HE SHOWS UP AT THAT PROPERTY, IT THEN ISSUES A MONEY CITATION. 'CAUSE HE KNOWS HE IS ALREADY ISSUED A WARNING OKAY. AT THAT CITATION. SO EVEN IF IT'S, YOU KNOW, HE DOESN'T HAVE TO TRACK DOWN, HEY, DID WE ISSUE A WARNING ALREADY? AND [00:35:01] THE SYSTEM, HE'LL KNOW HE IS THERE AND HE GOES IN AND SAYS, OKAY, I WANT TO MAKE THIS A VIOLATION. IF IT'S DOESN'T HAVE A WARNING, IT'LL SPIT OUT A WARNING, THE FIRST INSTANCE. AND IT'LL, IT'LL EITHER PRINT THEM OUT, THEY COULD HAVE A PRINTER IN THEIR CAR AND PRINT THEM OUT AND TAKE 'EM UP AND TAPE 'EM ON THE DOOR. OR, UH, WHEN YOU PUT A WARNING INTO T TWO SYSTEMS, IT JUST MAILS IT TO THEM. THEY'LL JUST GET A WARNING IN THE MAIL. UH, AND NOBODY AT CODE WILL HAVE TO STUFF AN ENVELOPE AND SEND THE WARNING OUT. YEAH. IT JUST DOES IT AUTOMATICALLY. AND IT INCLUDES A PICTURE. SO IF THEY HAVE ANY, IF THEY'RE NOT SURE WHAT IT IS THAT WE'RE COMPLAINING ABOUT, THEY CAN LOOK AND SEE. THERE IT IS IN THE PICTURE. RIGHT. I WAS JUST THINKING, 'CAUSE THAT WOULD SAVE SOME MONEY AS FAR AS POSTAGE HAVING TO MAIL OUT WARNINGS IF WE JUST, YOU KNOW. YEAH. THE WAY IT WORKS NOW, WE DON'T ACTUALLY PAY THE POSTAGE ON THE WARNINGS AND THE TICKETS. IT'S ALL A PER, UH, INCIDENT FEE. IT'S A PER TICKET FEE. NOW WARNING COUNTS A TICKET, BUT IT'S ONE FEE THAT YOU PAY. AND THEN THEY TAKE, THEY TAKE THE OUT OF THE TICKET MONEY THAT THEY RECEIVE, THAT PEOPLE PAY THEIR TICKETS, THEY TAKE WHAT THEY'RE OWED OUTTA THAT AND SEND US THE BALANCE. AND SO IT WORKS VERY GRACEFULLY FOR US, ACTUALLY. OKAY. COOL. WELL, I'M EXCITED, UM, FOR CODE TO NOT HAVE TO WORK IN TWO SYSTEMS. , WE ARE TOO. UH, AND THERE, THERE WILL BE SOME, THERE'S SOME UNKNOWNS, OBVIOUSLY. UH, UH, THERE ARE A COUPLE OF OTHER CITIES THAT WE KNOW THAT ARE, THAT ARE USING CIVIL ENFORCEMENT. UH, WE'VE BEEN IN COMMUNICATION WITH THEM AND, AND SEEING WHAT, YOU KNOW, HEADACHES THEY HAVE. AND, AND, AND WE'RE, WE'RE, WE'LL, WE'LL DO THAT CONTINUALLY. UM, BUT YEAH, THERE'S SOME UNKNOWNS. THERE'S GONNA BE A LEARNING CURVE FOR ALL OF US, OBVIOUSLY. WE WANNA SEE HOW THIS IS GONNA IMPACT THE COMMUNITY. AND, AND AGAIN, THE WHOLE GOAL IS, IS IT GOING TO HELP US, UH, GAIN COMPLIANCE? UM, SO IT, THERE WILL BE A LEARNING CURVE FOR SURE, BUT, UH, BUT WE'RE, WE'RE EXCITED NUMBER ONE, JUST TO HAVE THE OPPORTUNITY AND THE ABILITY TO DO THIS IF AND WHEN WE NEED TO. ABSOLUTELY. WELL, WE APPRECIATE ALL OF YOUR WORK FOR SURE. 'CAUSE YOU GUYS ARE THE UNSUNG HEROES IN THE CITY. SO OUR, OUR WILLS WOULDN'T TURN WITHOUT YOU GUYS. SO I, I, I WANNA SAY THANKS TO MIKE FOR PUTTING THIS PRESENTATION TOGETHER AND, UH, AND, AND, AND YOU KNOW, HE, HE, HE WENT FROM THE MARSHALS OVER TO IT. SO HE'S, HE'S KIND OF THE THE, UH, THE EXPERT ON BOTH SIDES OF THIS. AND SO, UH, AND, AND AGAIN, THERE'S STILL A LITTLE BIT OF WORK TO DO ON THE IT SIDE, BUT WE'RE, WE'RE GONNA GET THERE. SO, AND I THINK MR. CHAIRMAN, UH, IF, IF THE COMMITTEE IS GONNA RECOMMEND THIS OUT, UH, I WOULD ASK YOU TO RECOMMEND THAT WITH A DIRECTION FOR US TO GO BACK AND CONSIDER BEFORE IT GETS TO COUNCIL, UNLESS THE COMMITTEE WANTS TO DISCUSS IT, WHAT, WHAT VIOLATIONS, YOU KNOW, HAVE US COME BACK WITH A PROPOSAL OF WHAT VIOLATIONS WOULD THIS BE AMENABLE FOR. SO WHEN WE COME BACK TO COUNCIL, WE SAY, HERE'S WHAT A PROGRAM WOULD LOOK LIKE, MUCH LIKE WE DID HERE. BUT THEN SAY, AND YOU KNOW, WE WERE DIRECTED BY THE COMMITTEE TO GIVE A LIST OF VIOLATIONS, AND HERE'S THE ONES THAT CODE BELIEVES AND THE CITY ATTORNEY'S OFFICE BELIEVES WOULD BE AMENABLE TO CIVIL ENFORCEMENT. YEP. IT'S ON MY LIST. OKAY. . AND, AND WE HAVE BEEN WORKING WITH SEAN ROTTEN AND, AND BRIAN'S OFFICE ON THIS. UH, WE'VE HAD SOME MEETINGS PRIOR TO THIS DURING OUR DEVELOPMENT PHASE OF SALESFORCE TO KIND OF GO WITH THIS PROGRAM. SO WE'RE, WE'RE, WE'RE WORKING ON IT. THERE'S STILL SOME WORK TO DO, BUT, UH, YEAH, I THINK WE CAN BRING FORWARD A, A, A PROPOSAL WITH A, A DRAFT ORDINANCE IN A, IN A PROGRAM. UM, OKAY. COOL. THANK YOU. THANK YOU CARISSA. CHRIS, GREAT JOB. UM, I LIKE THE IDEA THAT WE CAN ADDRESS THESE PEELING PAINT, HIGH WEEDS, IMPROPER STORAGE WITHOUT OUR 80-YEAR-OLD NEIGHBORS ENDING UP WITH A CRIMINAL HISTORY BECAUSE OF IT. YEP. UM, NOW IF THEY'RE JUST TOTALLY, I'M NOT DOING IT. THIS IS MY PROPERTY, THEN FINE. THEN THEY DESERVE THAT CRIMINAL HISTORY. UM, I USED TO DO WARRANT CALLS FOR THE MARSHAL'S OFFICE, AND ONE DAY THAT'S ALL I DID WAS CODE VIOLATION, WARRANT CALLS, AND THAT JUST SEEMED LIKE A VERY BIG WASTE OF TIME. WHY HAVE A CRIMINAL RECORD? BECAUSE THE PAINT IS PEELING ON MY FRONT DOOR. RIGHT. UM, SO I LIKE THE IDEA THAT IT CAN BE CIVIL, THAT IT CAN GO IN STEPS TO HELP PEOPLE. OH, HERE, HERE'S YOUR PROBLEM. OKAY, NOW WE'RE GONNA NUDGE YOU A LITTLE BIT AND NOW WE'RE GONNA NUDGE YOU A LITTLE BIT MORE. AND THEN IF YOU'RE GONNA BE A TOTAL, YOU KNOW, WHAT ABOUT IT, THEN WE'RE GONNA GO CRIMINAL WITH YOU. AND I, I LIKE THAT THERE'S SOME STEPS BEFORE WE GET TO THAT POINT, RIGHT? SO, UM, I THINK IT'S A WONDERFUL PROGRAM. I THINK IT'S A WONDERFUL IDEA. THERE ARE SEVERAL HOUSES IN MY NEIGHBORHOOD THAT I'M SURE WILL BE ON THE LIST. FIRST THING, I'M SURE THEY'RE ALREADY ON THE LIST NOW. UM, SO THANK YOU FOR ALL YOUR WORK, AND I, I LIKE THIS PROCESS. I DO WANNA SEE [00:40:01] IT VERY SPECIFIC ON THESE ARE THE ISSUES THAT WE WILL ADDRESS THIS WAY, UM, AND SO THAT IT'S CONSISTENT ACROSS THE CITY. PERFECT. AND I THINK IT'S GONNA BE GOOD. THANK YOU. OKAY. THANK YOU, CHRIS. UM, MIKE, RICK, I REALLY APPRECIATE THE PRESENTATION. YOU KNOW, I'M, I'M A, I'M A BIT TORN. UM, JUST AS A RULE, I AM HISTORICALLY AGAINST, UM, MOVING THINGS FROM CRIMINAL TO CIVIL. THAT BEING SAID, I DON'T LIKE TO BE SO OBSTINATE THAT I CAN'T BE FLEXIBLE AND CHANGED, UM, CONCERNS I TYPICALLY HAVE WITH, WITH MOVING SOMETHING. UM, MAIN CONCERN I HAVE WITH MOVING SOMETHING FROM CRIMINAL TO CIVIL IS, IS THAT IT REALLY AFFECTS THE DUE PROCESS. UM, IT AFFECTS THE DEFENSE. UM, IT ASSUMES GUILT. AND I DON'T, YOU KNOW, EVEN ON A, A CRIMINAL SIDE, I DON'T, I DON'T LIKE FOR GUILT TO BE ASSUMED TO BEGIN WITH. AND SO, BUT THE, THE WAY YOU GUYS HAVE PRESENTED THIS WITH THE, YOU KNOW, USING, FIRST OF ALL, USING A WARNING UPFRONT, JUST AS AN EXAMPLE, UM, WHEN WE HAD THE, UH, RED LIGHT ENFORCEMENT AND SWITCHED THAT FROM CRIMINAL TO CIVIL, THAT, UM, JUST ASSUMED GUILT, RIGHT? IT, IT, IT WAS IMMEDIATELY A FINE, THERE WAS NO, IT, THE APPEAL PROCESS WAS ABSOLUTELY, IT WAS A JOKE. UM, AND IT WAS ASSUMED GUILT AND CAME WITH A FINE FROM DAY ONE WITH REALLY WITH NO CHANCE FOR DEFENSE. SO, YOU KNOW, THAT'S, THAT'S AN EXAMPLE OF, OF CONCERNS I HAVE MOVING SOMETHING FROM CRIMINAL TO CIVIL. THE WAY YOU GUYS HAVE STRUCTURED THIS WITH GOING THROUGH WITH A WARNING FIRST WHERE WE DON'T, YOU KNOW, I MEAN, YOU KNOW, IT GIVES SOMEONE THE OPPORTUNITY TO, IF THERE IS A CONCERN, TO FIX IT, YOU KNOW? AND THEN WITH, EVEN WITH MOVING FROM CIVIL TO CRIMINAL, UM, THE ONLY, THE CONCERN I HAVE WITH THAT ON, ON THE PRESENTATION IS THAT WITH, UM, YOU KNOW, I WOULDN'T WANT THAT TO COME. UH, I, I THINK THAT WHAT, AGAIN, I THINK THAT WHAT WE'RE DOING IS WE'RE ASSUMING GUILT, AND I DON'T EVER WANT TO ASSUME GUILT WITHOUT DEFENSE. SO EVEN IF IT GOES FROM, UH, CIVIL TO A CRIMINAL, I, I DON'T THINK GUILT SHOULD BE ASSUMED AT THAT POINT. I DON'T THINK THERE SHOULD BE ANYTHING AUTOMATICALLY TIED TO THAT WITH A FINE OR SUCH. UM, BECAUSE UNTIL IT GETS TO THAT POINT, I, I, I DON'T THINK THE DEFENSE IS, IS ABLE TO PUT ON, UM, A PROPER APPEAL. UM, SO, YOU KNOW, HONESTLY, I AND MR. CHAIRMAN, I WOULD SAY THAT THERE IS A WAY IN THE, IF, IF YOU'RE UNHAPPY WITH THE ADMINISTRATIVE HEARING, YOU CAN GO OVER TO THE MUNICIPAL COURT AND HAVE IT DECIDED BY THE MUNICIPAL JUDGE INSTEAD OF THE HEARING OFFICER. OKAY. SO THAT CAN BE PART OF THE PROCESS. THE MUNICIPAL COURT, IT'S PART OF OUR APPEAL PROCESS NOW. OKAY. PERFECT. I LIKE THAT. IT'S PRETTY EASY TO DO. AND MOST PEOPLE, THE, THE GOOD NEWS THAT WE'VE HAD IS BECAUSE THEY'RE $25 TICKETS IN PARKING, BY WAY OF EXAMPLE, MOST PEOPLE, THEY HAVE THE PICTURE OF THEIR CAR PARKED ACROSS THE SIDEWALK, AND EVEN IF THEY WANNA APPEAL, THEY'RE LIKE, IS IT REALLY WORTH ME COMING BACK HERE? RIGHT. AND SPENDING A DAY HERE FOR $25, IT'S ONLY THE PEOPLE WHO REALLY FEEL LIKE THEY WERE AGGRIEVED. BUT THOSE ARE THE PEOPLE WHO YOU WANT TO BE ABLE TO HAVE THE, THEIR FULL SAY, OKAY, COOL. AS LONG AS, AS LONG AS THERE IS SOMETHING THAT, THAT'S, UH, A LITTLE GREATER ON THE APPEAL PROCESS, I'M GOOD WITH THAT. OKAY. AND THEN, UM, SO, YOU KNOW, THAT BEING SAID, LIKE I SAID, I MEAN, I'M TYPICALLY NOT IN FAVOR OF MOVING SOMETHING FROM CRIMINAL TO CIVIL. I THINK IN THIS CASE THOUGH, THE WAY YOU GUYS HAVE LAID IT OUT, THAT I'M, YOU KNOW, I THINK YOU'VE SWAYED ALL OF MY, ALL OF MY CONCERNS. UM, AND THEN YES, I WOULD, ON MY NOTES HERE, I HAVE THAT, UM, A COUPLE, A COUPLE OF MORE THINGS. ONE, UM, AND I'M NOT SURE I APOLOGIZE, RICK, I DON'T KNOW ENOUGH ABOUT HOW YOU GUYS GET CODE CARES INVOLVED, BUT I'D LIKE TO KNOW MORE ABOUT HOW THAT FITS IN WITH THIS PROCESS. IF ANYTHING CHANGES WITH, WITH MOVING TO A DIFFERENT PRO, YOU KNOW, UM, LIKE THE T TWO SYSTEM OR MOVING TO, YOU KNOW, MOVING IT FROM THE CRIMINAL SIDE TO THE CIVIL SIDE. UM, HOW DOES CODE CARE STILL GET INVOLVED IN THAT? AND THEN ALSO THE ONLY OTHER THING I HAVE IS, LIKE YOU MENTIONED ON THE SUGGESTED VIOLATIONS, I WOULD LIKE TO HEAR FROM, FROM STAFF WHAT VIOLATIONS YOU WOULD SUGGEST COULD BE QUALIFIED UNDER THIS AND WHY, AND THEN ALLOW FOR EITHER THIS COMMITTEE OR COUNSEL TO DISCUSS THAT AS WELL. UH, JUST ON THE, ON THE FIRST POINT WITH RESPECT TO CODE CARES, I KNOW THEY DO THIS, UH, THEY DO A GREAT JOB WITH THAT. AND IT'S ONE OF THE PROGRAMS THAT THE CITY SHOULD REALLY BE MOST PROUD OF, UH, WHAT THEY DO. AND, AND I THINK THAT THE LANGUAGE FOR THE WARNINGS IS CUSTOMIZABLE AND FLEXIBLE, SUCH THAT IF IT, IF IT'S A SITUATION WHERE YOU WANT THE PERSON, YOU KNOW, WHO HAS A VIOLATION, IF YOU'RE UNABLE TO MAKE THESE REPAIRS BECAUSE YOU'RE PHYSICAL ENABLER CAN'T AFFORD TO MAKE THESE REPAIRS, YOU, WE MAY BE ABLE TO OFFER HELP THROUGH CODE CARES. AND YOU COULD PROBABLY EVEN INCORPORATE IT THAT INTO THE [00:45:01] T TWO GENERATED WARNING NOTICES, BECAUSE YOU HAVE GREAT FLEXIBILITY AS TO WHAT THE CONTENT OF THE NOTICE IS THAT YOU PREPARE AS A NOTICE. AND, AND, AND TO ECHO THAT, UM, OUR, OUR CODE CARES IS NOT GOING AWAY. UH, AGAIN, THIS IS JUST ANOTHER, UH, OPPORTUNITY TO ISSUE NOTICE. UH, IF IF SOMEONE REACHES OUT TO US AND THEY CAN'T COMPLY FOR HARDSHIPS OR FINANCIAL BURDENS OR, OR HEALTH ISSUES, WE WILL CERTAINLY INTERVENE. AND, AND THIS IS NOT GONNA CHANGE THAT AT ALL. I CAN ASSURE YOU THAT. OKAY. YEAH. AND I MEAN, 'CAUSE EVEN, YOU KNOW, EVEN ONE HICCUP IN THE, IN A TRANSITION WOULD THE ASSISTANCE THAT COULD REALLY, REALLY DEVASTATE SOMEBODY MM-HMM . AND, AND WE'VE BEEN, WE'VE BEEN WORKING ON THE, ON THE VIOLATION TYPE LIST ALREADY JUST TO SEE EXACTLY, YOU KNOW, WHAT WE, WHAT, WHAT QUALIFIES WHAT, WHAT WE CAN, WHAT WE CAN PROVE BEYOND A SHADOW OF A DOUBT, UH, WITH A PHOTO, UH, AND SHOW THAT WE'VE, WE'VE ISSUED MULTIPLE NOTICES, YOU KNOW, BEFORE WE GET INTO A CRIMINAL'S CITATION. NOW, UH, WE, WE ISSUE MULTIPLE NOTICES. WE TRY TO MAKE CONTACT. UM, NOW IF, IF THEY JUST WILL NOT COMMUNICATE, THEN SOMETIMES WE DO HAVE TO COMMUNICATE THROUGH THE COURTS UNFORTUNATELY. BUT, UH, BUT WE DO EVERYTHING WE CAN TO TRY TO COMMUNICATE BEFORE WE, BEFORE WE GET TO THAT POINT. YEP. OKAY. COOL. UM, YOU KNOW, YEAH, I THINK, UH, WELL COMMITTEE, UM, I THINK THE ONLY THING WE WOULD HAVE LESS TO LOOK AT WOULD BE LIKE A, A LIST OF SUGGESTED VIOLATIONS. I THINK. SO DO WE WANT TO, UM, MOVE FROM HERE AND PRESENT TO COUNSEL WITH THAT LIST, OR DO WE WANT TO DISCUSS THAT HERE AS BEFORE IT GETS PRESENTED TO COUNSEL? UM, I, I AM NOT A CODE ENFORCEMENT OFFICER, SO I WOULD PREFER THAT WE LEAVE IT UP TO, TO THE CODE CREW TO GIVE US THOSE LISTS OF WHAT THEY THINK SHOULD BE ON THE, BUT I, I AGREE THEY SHOULD, THEY SHOULD GIVE US THE SUGGESTED LIST, BUT I ALSO THINK THAT WE SHOULD REVIEW THEM. I MEAN, IN COMMITTEE, YOU'RE SAYING? YEAH. BEFORE IT GOES TO COUNCIL. YEAH. I THINK I'D LIKE TO RE REVIEW THEM IN COMMITTEE JUST TO CUT THAT LIST DOWN A LITTLE BIT BEFORE IT GETS PRESENTED TO COUNCIL. AND, AND, AND THERE'S, THERE'S TIME AGAIN. 'CAUSE THIS CAN'T EVEN GO INTO EFFECT UNTIL PROBABLY FEBRUARY, MARCH OR APRIL, YOU KNOW, GIVEN THE TECHNICAL CHALLENGES. SO WE CERTAINLY HAVE TIME TO DO THAT WITHOUT ANY DELAY AND MOVING FORWARD AND, AND, YOU KNOW, IF YOU COULD PUT THAT LIST TOGETHER AND COME BACK. ABSOLUTELY. LIKE I SAY, WE'RE, WE'RE WORKING ON THAT LIST. IT'S A MATTER OF FACT, WE'VE GOT A LIST THAT, YOU KNOW, WE WOULD PROBABLY WANNA REVIEW IT AGAIN. UH, BUT WE CAN CERTAINLY DO THAT. OKAY. AND, AND I, I CONCUR. I THINK Y'ALL WOULD WANNA SEE THAT. YEAH. BEFORE WE YEAH, I AGREE WITH THAT LIST. IF THERE COULD BE LIKE A ANONYMOUS OR RANDOM PHOTOGRAPH TO EXAMPLES, I'LL GIVE YOU AN EXAMPLE. OH, WE HAVE PLENTY OF THOSE. YEAH. , BUT, YOU KNOW, WITHOUT PUTTING PEOPLE WITHOUT ADDRESSES AND STUFF, NO. YEAH, WE CAN, NO, WE, WE, ANYTIME WE BRING, THIS IS WHAT WE MEAN BY THIS, AND THIS IS WHAT WE MEAN BY THIS. WE BRING A PICTURE OF THE PLAINS OF THE SERENGETI WITH THE LION . I, I CAN USE, NO, NEVERMIND. THIS IS IN YOUR NEIGHBORHOOD. WE, UH, BRI WE'LL BLOCK OUT YOUR STREET ADDRESS ON THERE, . I DO HAVE SOME PEELING PAINT. I, I, IT'S NOT VISIBLE FROM THE STREET, BUT I KNOW IT'S THERE AND IT BUGS THE CRAP OUT OF ME. NO, WE HONESTLY, TO YOUR POINT, WHEN WE, WHEN WE MAKE PUBLIC PRESENTATIONS, WE REALLY TAKE THAT INTO CONSIDERATION. 'CAUSE WE DO NOT WANT TO PUBLICIZE ANY ILL WILL ON ANYONE. SO. OKAY. UM, SO I THINK THAT'S OUR NEXT STEP ON THAT. AND THEN, WELL, THAT WAS THE ONLY ITEM WE HAD FOR DISCUSSION. UM, ANYTHING ELSE? NO. OKAY. JUST SO IT'S GOOD. WE'LL, WE'LL COME BACK AT IN THE NEXT MEETING OR AT A FUTURE MEETING AND PRESENT THOSE ISSUES. YEP. YEAH. AND I THINK, HONESTLY GUYS, IS THERE ANYTHING ELSE YOU GUYS WANT TO HAVE THEM BRING BACK TO US OTHER THAN JUST A LIST OF SUGGESTED VIOLATIONS? WELL, NO. NO. OKAY. AWESOME. WHEN, WHEN WOULD THAT BE? WHENEVER, WHENEVER YOU GUYS ARE READY. SO, UH, I'M JUST THROWING THIS OUT, NOT PUTTING BRIAN ON THE SPOT, BUT, UM, A DRAFT ORDINANCE DOWN THE ROAD OR TRY TO DO IT ALL AT ONE TIME. UH, I WOULD RECOMMEND, LET'S DO, LET'S GET THE VIOLATIONS LIST FIRST, THE SUGGESTED VIOLATIONS TOGETHER. WE'LL DO A DRAFT ORDINANCE IN PROBABLY JANUARY, FEBRUARY. YEAH, I THINK, I THINK AFTER WE GET THE LIST OF SUGGESTED VIOLATIONS, WE'LL PROBABLY BE GOOD WITH JUST DOING, UH, PRESENTING THE, THAT ALONG WITH THE DRAFT ORDINANCE STRAIGHT TO COUNCIL AND NOT HAVE TO COME BACK HERE ANOTHER TIME AFTER THAT. ARE YOU GUYS IN AGREEANCE WITH THAT? YEAH. SO WHAT ABOUT, YEAH, SO JUST ONE MORE TIME HERE. WHAT ABOUT THE FEE SCHEDULE FOR THE VIOLATION? OH, THAT'S A GOOD POINT ACTUALLY. I FORGOT TO BRING THAT. I FORGOT TO TALK ABOUT. YEAH. YOU KNOW, WHAT CAN WE LOOK AT? UM, THANK YOU RICK. YEAH. LET'S, LET'S LOOK UP YOUR SUGGESTED FEE SCHEDULE. WE, WE CAN DO, UM, ALONG WITH THE, WITH THE VIOLATIONS WITH THIS. OKAY. AND WE CAN, WE CAN, UH, POLL SOME OTHER CITIES AND SEE WHAT THEIRS ARE TO JUST TO HAVE, UH, HAVE YEAH. YOU KNOW, WE LOVE OUR, WE LOVE OUR SPREADSHEETS COMPARING [00:50:01] TO OTHER CITIES. YEAH. I THINK THAT, UM, MAN, I MAKE SURE I DIDN'T MISS ANYTHING ELSE. HE'S JUST REALLY TRYING TO HIT AN HOUR MARK IS WHAT HE'S DOING. NO, . WAIT, HERE. HERE'S THE THING. I DON'T, WHAT, WHAT I DON'T LIKE ON THESE COMMITTEES IS I DON'T LIKE THE THINGS, I DON'T, I DON'T LIKE THINGS TO MOVE AT THE SPEED OF GOVERNMENT. I DON'T WANT THEM HAVING TO COME BACK HERE FOUR MORE TIMES WHILE WE'RE HAMMERING THIS OUT. RIGHT. THAT'S FAIR. WE'D LIKE, I WANT ONE PRESENTATION, I WANT ONE UPDATE, AND THEN I WANT IT TO GO TO COUNCIL. TRY TO KEEP IT EFFICIENT. RIGHT. 'CAUSE JUST LIKE YOUR GUYS ON THE STREETS, THE LONGER YOU'RE SITTING HERE, THE LONGER YOU'RE NOT OUT DOING YOUR JOB, YOU KNOW? SO, SO THEY NEED TO GET US THE VIOLATIONS IN THE FEES SCHEDULE BEFORE THE ORDINANCE CAN BE DRAFTED. CORRECT? CORRECT. DO WE NEED THAT BEFORE THE ORDINANCE? CORRECT. RIGHT. SO RIGHT. SO TIME TO GET THE FEE, THE VIOLATIONS WITH THE FEE SCHEDULE AND THEN TAKING THAT AND PUTTING IT INTO ORDINANCE AND THEN GOING TO COUNSEL. EXACTLY. EXACTLY. YEAH. SO, WE'LL WE, RIGHT, SO THEY'LL COME BACK TO US WITH A FEE SCHEDULE AND SUGGESTED VIOLATIONS. ONCE WE HAMMER THROUGH THAT, THE, UH, DRAFT ORDINANCE WILL THEN BE PRESENTED TO ALL OF COUNSEL BECAUSE THERE WON'T BE ANYTHING ELSE FOR US TO DISCUSS ON THE DRAFT ORDINANCE. SO THERE'S NO REASON FOR THAT TO COME BACK THROUGH HERE AGAIN, RIGHT? THAT'S CORRECT. YES, SIR. OKAY. AND WE SHOULD HAVE A MEETING SCHEDULED FOR JANUARY. I WAS GONNA SAY YEAH. AN EMAIL OUT TO EVERYBODY. WE'LL GET IT ON THE CALENDAR. YEAH. AND SO WE'LL GET, WE CAN GET THROUGH THAT IN JANUARY AND THEN WE CAN HAVE SOMETHING PRESENTED IN FEBRUARY TO COUNCIL. OKAY. LET'S DO LATE JANUARY IF YOU CAN, KEVIN. YEAH, YOU GOT IT MAN. , GIVE LOOK, WE'VE GOT, GOT CHRISTMAS COMING UP AND GIVE THEM SOME TIME. DON'T, DON'T MAKE IT JANUARY THE THIRD, PLEASE. YEAH, , I'M OUT OF, I'M OUT OF TOWN END OF JANUARY, BUT I'LL GIVE UP. WOULD IT BE FAIR TO ANTICIPATE LIKE THIS, UM, T TWO SYSTEM ISN'T EVEN, I MEAN WE SAY JANUARY. SO REALLY IN REALITY, NOT TILL FEBRUARY AT, AT THE EARLIEST. WHENEVER THEY DEVELOPERS TELL YOU THEY'RE GONNA HAVE SOMETHING ABOUT JANUARY, I ALWAYS MARK IT ON MY CALENDAR FOR MARCH OR APRIL BECAUSE NOT A SINGLE ONE OF 'EM TELLS YOU THE TRUTH. SO WE, ANYTHING THAT WE DO CAN'T GO ANYWHERE UNTIL THEY'RE READY. SO RIGHT. WE'RE READY TO GO. RIGHT. RIGHT. WE'RE NOT, SYSTEM GOES OFF THE GROUND LIVE THAT WAY. WE'RE ALL, WHEN THAT SYSTEM GOES LIVE, EVERYTHING ELSE IS ALREADY IN PLACE TO JUST PLUG IT IN, RIGHT? YES. CORRECT. OKAY. WE CAN APPROVE IT BEFORE THE SYSTEM GOES LIVE. OKAY. THAT SOUNDS ALL THE, ALL THE ORDINANCE WE'LL DO IS GIVE, UH, STAFF THE AUTHORITY TO ACTUALLY MOVE FORWARD WITH THE ADMINISTRATIVE ENFORCEMENT. OKAY. ALRIGHT GUYS, EVERYTHING BEING SAID, UH, MEETING ADJOURNED. 10 53. THANK YOU. THANK YOU. THANK YOU. I AM IN HALLELUJAH. OR ADMINISTRATIVE ON THE FENCE WITH A SIX. INTERIOR DOORS IS A FENCE. SIX INTERIOR DOORS. , DRIVE DOWN WALNUT. THERE'S NOTHING THAT FENCE RIGHT THERE. DID ANYBODY ANYBODY CONTACT YOU ABOUT 6 0 1? SOMEONE LIKE WRECKED OUT OR WHATEVER AND WENT THROUGH THEIR FENCE AND SO TALK TO THEY JUST OFFENSE CODE VIOLATION. COLD. IT IS. * This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.