* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting. [00:00:03] GOOD EVENING. GOOD EVENING, EVERYBODY. SIX 30 SOLID ALL TIME. GET STARTED. ALRIGHT? WE'RE GONNA MOVE THIS AGENDA AND LET YOU GO HOME TO GET THAT SKI , OKAY? I HOPE, UH, HOPE YOU LEFT. PUT IT ON LOW BEFORE YOU GOT HOME. . ALRIGHT? ALRIGHT. BUT YOU, YOU'LL BE BACK AND DONE. I, I JUST WANT TO SAY THANKS TO ALL OF YOU AND THIS BEFORE THE TRUST OF CONFIDENCE YOU PLACED IN ME FOR THESE ALMOST 12 YEARS AFTER, IN ABOUT TWO AND A HALF MONTHS, I'M GONNA GO TO THE HOUSE, . OH NO. OKAY. ALRIGHT. BUT, UH, I'VE ENJOYED IT. I'VE ENJOYED GETTING TO KNOW MANY OF YOU ON ISSUES THAT I NEVER THOUGHT I'D BE TALKING ABOUT, BUT IT DID. UM, BECAUSE, BECAUSE OF WHAT YOU'VE BEEN AT, YOU SAID, UH, IN CONVERSATIONS WITH ME, WE CHANGED COURSE. WE GOT SOME THINGS DONE THAT PROBABLY WOULDN'T HAVE BEEN DONE, AT LEAST NOT AT THAT TIME. SO I WANNA THANK EACH ONE OF THESE FOR WHAT YOU, FOR YOUR SUPPORT, UH, THROUGH THESE YEARS. AND I, I JUST, UH, WANT TO SAY THAT, THAT I'VE ENJOYED IT, MISS IT, AND THAT I FEEL THAT IT'S A SPECIAL PRIVILEGE TO SERVE WITH YOU. YOU, I DON'T TAKE IT GRANTED. I NEVER HAVE. I, I I WILL ALWAYS, UH, CHERISH IT, CHERISH THE MEMORIES, THE RELATIONSHIPS I'VE BUILT THROUGH THE YEARS. I'LL ALWAYS, YOU'LL ALWAYS BE SPECIAL PEOPLE AS FAR AS I'M CONCERNED BECAUSE YOU, YOU ARE, YOU, BECAUSE OF YOU, THE CITY HAS GROWN. AND ESPECIALLY THIS SECTION OF THE CITY, YOU ARE GONNA HEAR SOME HIGHLIGHTS LOOKING LATER ON. SO THANK YOU AGAIN. THE FIRST UP, I'M GONNA HAVE YOU MEET, I KNEW CITY MANAGER, HE'S NOW RUNNING THE SHOW. MR. UH, THOSE OF YOU WHO I HAVEN'T YET BEFORE ON MY TEST, AND I'VE HAD THE PRIVILEGE OF SERVING FOR A LITTLE OVER TWO MONTHS AS THE INNER CITY MANAGER OF CITY OF, UH, I'VE BEEN WITH THE CITY FOR 20 YEARS. I, UH, SERVED IN A NUMBER OF DIFFERENT ROLES. I WAS, UH, A LAWYER FOR THE CITY AND LITIGATION DEPARTMENT. I SERVED THE POLICE DEPARTMENT AS THEIR LEGAL ADVISOR. SOME OF YOU MAY RECALL, I SERVED AS THE CITY MARSHAL AND HELP, UH, TRY TO IMPROVE PARKING IN OUR COMMUNITY. UH, I ALSO SERVED AS INTERIM RISK MANAGER OVER TIME AND A NUMBER OF OTHER ROLES THAT PLAYED OVER THE YEARS. AND, UH, THE COUNCIL ASKED ME TO STEP IN AND SERVE AS INTERIM CITY MANAGER. AND I WAS PRIVILEGED AND HONORED TO SAY YES, UH, TO THEM WHEN THEY DID THAT. UH, ONE OF THE THINGS THAT I SAID IN THE NEWSLETTER, IF YOU SAW THE THE CITY PRESS, IS THAT ONE OF THE PRIMARY RESPONSIBILITIES I FEEL IN THIS ROLE IS INTERIM CITY MANAGER, IS TO LISTEN. IT'S TO LISTEN TO THE COMMUNITY, TO LISTEN TO THE PEOPLE, THE CONCERNS THEY HAVE, AND TRY TO MAKE SURE THAT THE OPERATIONS OF THE CITY ARE RUN WELL FOR THE PEOPLE IN THE RESIDENCE THAT WE SERVE. AND SO, YOU KNOW, THE ROLE OF CITY MANAGER IS TO COUNCIL BESIDES THE POLICY DIRECTION. AND THEN IT'S MY JOB TO OPERATIONALIZE THAT AND TO MAKE THE THINGS THAT THE COUNCIL HAS ASKED TO HAPPEN, COME TO LIFE IN SUPPORT OF OUR RESIDENTS. AND SO, IT'S MY GREAT PLEASURE TO BE HERE WITH YOU TONIGHT, AND I HOPE THAT IF YOU HAVE ANY QUESTIONS OR CONCERNS, YOU'LL REACH OUT AND CONTACT MY OFFICE AND, AND I'LL TRY TO GET THEM RESOLVED FOR YOU. AND ANYTHING THAT I CAN DO FOR YOU, PLEASE LEMME KNOW. ANYWAY, I'M GLAD Y'ALL ARE HERE TONIGHT AND, AND, UH, I'M PLEASED TO SEE YOU. THANK YOU VERY MUCH, MIKE. STANDING OVER ON THE WALL AT THE WHOLE WALL TO HIMSELF, MR. ER, UH, HE'LL BE, AS WE GO THROUGH PRESENTATIONS, IF YOU THINK QUESTIONS YOU WANNA ASK ARE THEY'RE BURNING QUESTIONS. HE, HE RAISE YOUR HAND. HE'LL GIVE [00:05:01] YOU A CARD AND YOU WRITE YOUR QUESTIONS DOWN AT THE END OF THE PRESENTATION, YOU, YOU GIVE THE CARD BACK TO HIM AND WE WILL GO THROUGH THOSE QUESTIONS AT THAT TIME. ALRIGHT? ALRIGHT. SO, SO WE GONNA STAY ORGANIZED AND WE GONNA MOVE, LET'S SEE WHO, OH, AT THE BACK OF THE ROOM IS ANOTHER ASSISTANT CITY MANAGER. HE'S, HE'S TALKING TO THE CITY MANAGER. THAT'S, THAT'S PHILLIP. PHILLIP PHILLIP YOU WANT. OKAY. ALRIGHT. HE'S, HE'S ONE OF THE ASSISTANT CITY MANAGER. ALRIGHT. ALRIGHT. UH, FIRST UP. WELL, YOU KNOW, YOU KNOW, UH, I GET A LOT OF CALLS AND, AND, UH, EMAILS AND YOU NAME IT ABOUT CRIME AND PUBLIC SAFETY IN OUR AREA. UH, WE'VE GOT SOME NPOS THAT ARE DOING AN EXCELLENT JOB OF PATROLLING, BUT THEY CAN'T BE EVERYWHERE ALL THE TIME, RIGHT? SO WE TRY TO MAKE DO WITH WHAT WE GOT. BUT TO, TO BE HERE TO SHARE THE LADY'S CRIME REPORT AND SAFETY TIPS IS ONE OF MY MEN FROM THE GALA, THE, I THINK THE FINEST POLICE FATHER IN THE CITY. WE, WE, WE DON'T HAVE THE ICE PROBLEM. THE OTHER CITIES HAVE BASED NOT JAIL, RIGHT? OKAY. RIGHT. SO WITHOUT FURTHER WHO, HI GUYS, I'M LIEUTENANT BRU. I'VE MET A LOT. UM, I MET HERE. SO Y'ALL HAVE IT COME. I WOULD LOVE TO INTRODUCE YOURSELF. I'M THE SUPERVISOR OF THE SOUTH SIDE, UH, NPOS, UM, NM P MORALES IN THE BACK. HE'S HERE AS WELL. UM, THERE'S A COUPLE NPOS THAT ARE INVOLVED IN SOMETHING WE HAVE TO DEAL WITH TONIGHT, SO THEY WON'T BE HERE, BUT IF WE COME, INTRODUCE US UP IF WE HAVEN'T TALKED TO YOU. SO WE HAVE, THERE'S ANY PROBLEMS OR THINGS GOING ON THAT YOU SPECIFICALLY WANT TO ADDRESS, WE'RE REALLY THE ONES TO ADDRESS IT AND ALSO CONTACT US, OR, OR IF YOU DON'T KNOW, I I HAVE A CARD, YOU CAN CONTACT ME IF YOU DON'T KNOW WHO YOUR NM PO IS, I'D LOVE FOR YOU TO KNOW WHO YOUR MPO IS. IT'S REALLY IMPORTANT BECAUSE WE GET TO DO SPECIALIZED PROJECTS AND THINGS TO HELP YOU. YES, MA YOU MEAN I JUST DIDN'T KNOW WHAT THE ACRONYM NPOS DID. OH, NEIGHBORHOOD POLICE OFFICER. YOU'RE GOOD. YEAH. YEAH. NO, WE GET TO, WE, OUR WHOLE JOB IS TO HELP, YOU KNOW, COMMUNICATION WITH THE PUBLIC, TALK TO YOU AND KIND OF HELP OUT WITH A SPECIAL PROJECT. UM, SO AS FAR AS DISTRICT COURT, UH, REALLY THE CRIME TRENDS WE'RE SEEING, UM, YOU'LL HAVE A WALMART, SO THERE'S A LOT OF LIKE THEFTS AND THINGS. SO WE ACTUALLY HAVE A, UH, POLICE OFFICER THERE PRETTY MUCH 24 7 AT NOW TO HELP WITH THAT. UH, THE OTHER THINGS WE HAVE A LOT IS, UH, BURGLARY MOTOR VEHICLES. UH, ONE OF THE THINGS I WOULD REALLY LIKE FOR Y'ALL TO DO, AND I KNOW SOME PEOPLE I KNOW YOUR DRIVEWAY OR ANYTHING ELSE, YOU ALWAYS HAVE TO LOCK IT, LOCKING IT BECAUSE IT IS EASE OF, EASE OF TARGET. IF THEY'RE UNLOCKED, IT'S REALLY EASY FOR THEM TO OPEN THAT DOOR AND GET IN THE HOME OR GET IN YOUR, YOUR CAR. AND THEY, THEY MAKE IT, IT IS THE EASIER THING ALSO, IF YOU HAVE CAMERAS OR THEY'RE DRIVING HOME, THAT'S ALSO A HELP FOR US TO BE, IT'S A PREVENTATIVE NATURE. NOT ONLY THAT, OKAY? UH, THOSE ARE THE TWO BIG CRIME TRENDS WE HAVE IN DISTRICT FOUR. UH, THE OTHER THING THAT'S BEEN KIND OF, KIND OF BEEN SHOWING IS PORCH PIRATES. AND, UM, IT, IT'S, IT'S NOT CRAZY PREVALENT HERE, BUT IT, IT, IT IS STARTING TO SEE A LITTLE BIT OF A TREND AND WE'RE ACTUALLY WORKING WITH FEDEX TO KIND OF DEAL WITH THAT. THAT'S ALL I CAN KIND OF SAY ON THAT. UH, BUT WE ARE NOT, IT'S NOT BEING IGNORED. WE ARE DOING SOMETHING AND, AND, AND TRYING TO WORK WITH FEDEX ABOUT IT. UM, THOSE ARE REALLY THE BIG THINGS. NOW, THIS WEEKEND WE'RE ABOUT TO HAVE A FREEZE. I WOULD LIKE TO SAY BEFORE THIS STARTS, HEY GUYS, SATURDAY AND SUNDAY, I KNOW Y'ALL WANT TO GET OUT AND DO WHATEVER, BUT I WOULD PLEASE RECOMMEND YOU STAY INSIDE. WE'RE GONNA WORK SO MANY ACCIDENTS THIS WEEKEND AND STUFF, . JUST PLEASE DON'T BE ONE OF 'EM BECAUSE LIKE, I KNOW IT IS IT, I KNOW YOU WANNA GET OUT, BUT TRY TO GET YOUR STUFF NOW. OKAY? WHILE WE'RE NOT FREEZING IT, STARTING TOMORROW AFTERNOON, THERE WILL BE FREEZING. ALSO, THERE WILL BE A PLACE FOR, IF YOU'RE WORRIED ABOUT LIKE, UM, YOU SEE ANYBODY IN ME THAT DOESN'T KNOW, THERE WILL BE OPEN SALVATION ARMY, WHO WILL HAVE A GLOBE SHELVES THAT ARE OPEN THAT'S GONNA BE OPEN 24 7 UNTIL TUESDAY MORNING. [00:10:01] UM, SO, YOU KNOW, I MEAN, IF YOU WANT TO, IF YOU KNOW ANYBODY THAT NEEDS HELP OR SOMETHING THAT NEEDS SOME, THAT'S, THAT'S ANOTHER THING YOU CAN KIND OF, YOU KNOW, LET THEM KNOW. OKAY. NOLO? YES. GLOW IS IN SALVATION ARMY. I'M THAT, WHERE IS ITLO? IT'S AT THE SALVATION ARMY AT THE ADDRESS. I DON'T KNOW OFF THE TOP OF MY HEAD. I GET YOUR, WHAT IS IT? I'M SORRY, WHAT IS IT? IT'S, IT'S, IT'S FAR PEOPLE WHO NEED A SHELTER OKAY. TO GO AND THEY STAY WARM AND STUFF. IT'S OPEN 24 7, SO THEY CAN BE THERE. UM, I WOULD'VE GIVE TO ME, I CAN GET YOU THE ADDRESS IF YOU REALLY WANT. THANK YOU, SARAH. I APPRECIATE IT. I KNOW IT'S ON MY HEAD TO GO. UM, BESIDES THAT IS ANY QUESTIONS I KIND WANT YOU AN UPDATE ON THAT. UH, THOSE ARE TWO BIG THINGS RIGHT NOW. UM, AND THEN IF THERE'S ANYTHING LIKE I SAID YOU NEED HELP WITH, PLEASE DON'T HESITATE TO CONTACT ME. I NEED MY CARD TO HAVE IT OR ANY QUESTION. YES, MA'AM. YEAH, I'LL TAKE YOUR CARD. OKAY. OVER HERE. I APPRECIATE, THANK BEFORE HE GETS OUT HERE. ANYBODY HAVE ANY QUESTIONS REGARD CRIME, PUBLIC SAFETY? UM, THE, THE PLATE, THE BUSINESS THEY MENTIONED, EVERYBODY KNOWS WHERE IT IS, RIGHT? RIGHT, RIGHT. THAT, THAT'S OUR, I GET MORE CALLS AND QUESTIONS ABOUT THAT PLACE, BUT ONE THING YOU CAN SAY THAT'S MAKE WALMART SO POPULAR OKAY. IS A MERCHANDISE. OKAY. AND YOU HAVE SOME PEOPLE WHO ARE, THAT'S OFFICER MORES. YOU HAVE SOME PEOPLE THAT LOVE TO, TO GO IN WALMART AND AND LEAVE WITHOUT, OKAY, I'D LIKE TO DO THAT. OKAY. DOESN'T HAPPEN. RIGHT? RIGHT. SO, AND USUALLY WHEN THEY DO THAT, USUALLY I'M CALLING OFFICER MORALES, ONE OF THE OTHER NPOS TO, TO, TO HIM. SO, BUT THEY'RE READING A, A DENT AND, AND, UH, AND, UH, WHAT, AND TRYING TO PULL DOWN, UH, THE, UH, THE, UH, THEFT THEFTS. IT IS MOSTLY THAT KIND OF STUFF, RIGHT? CARS OPEN ALSO THAT KIND OF STUFF. CARS WITH LAPTOPS ON A SEAT. OH, OKAY. I SEE IT THE WHOLE TIME. I DRIVE DOWN, DOWN THE ALLEYWAY AND I SEE THE NEIGHBOR OUT. OH, OH, I JUST RAN IN THE HOUSE FOR A FEW MINUTES, . OKAY, IT DOESN'T TAKE, BUT HOW LONG SECONDS? THREE SECONDS HE GRAB HIM AND GO RUNNING. SO I I YOU PLEASE DON'T LEAVE YOUR PHONE. I KNOW, I KNOW YOU BUSY AND YOU IMPORTANT AND ALL THAT. I, I GET IT. OKAY. OKAY. BUT PLEASE, YOUR PHONES, YOUR LAPTOPS DON'T NEED, DON'T JUST PUT THOSE ON THE SEAT AND SAY, YOU KNOW, I'LL BE BACK IN A MINUTE. OKAY? SOMEBODY ELSE IS OUT THERE. YOU MAY NOT SEE THEM, BUT THEY'RE OUT THERE. SO PLEASE TAKE HE TO, BECAUSE THEY SAY, WE SAY, WHERE'S THE POLICE? BUT WE DON'T HAVE ENOUGH POLICE TO BE EVERY BLOCK, EVERY, EVERY, EVERY, EVERY WEEK, EVERY OF EVERY HOUR OF THE DAY. OKAY? THERE'S, THERE WE HAVE OFFICERS WHO ARE NPOS THAT ARE IN YOUR NEIGHBORHOOD THAT YOU DON'T SEE. OKAY. THAT'S ALL I'M GONNA SAY ABOUT THAT. AND YOU'RE NOT SUPPOSED TO SEE IT, RIGHT? OKAY. SO THAT'S, UH, THAT'S A COUPLE TIDBIT FROM HIS PRESENTATION. NOW, SERIOUS, THE PRESENTER IS LEE WILLIAMS, WHO IS FROM, AND SHE'S GOING TO TELL YOU ABOUT, UH, THE, THAT, AND SHE'S GONNA LET SOMEBODY ELSE TALK FOR GOOD EVENING, MEAN EVERYBODY. MY NAME IS DELEE WILLIAMS. I AM THE MANAGING DIRECTOR FOR PARKS AND RECREATION. I ACTUALLY ATTENDED COUNCILMAN WILLIAMS LAST TOWN HALL, AND WE WERE JUST GETTING STARTED ON THIS PROJECT. SO VERY EXCITED TO BE BACK AND SHOW YOU GUYS SOME PROGRESS PHOTOS. I THINK YOU'RE GONNA SEE SOME NEAT PICTURES, YOU KNOW, THE RENDER. AND NOW TO SEE IT COMING TO LIFE IS PRETTY EXCITING. UM, ALBERT MONTERO IS OUR RECREATION DIRECTOR, AND HE'S GONNA GO THROUGH THIS PRESENTATION WITH YOU ALL, AND THEN WE'LL BE ABLE [00:15:01] TO ANSWER ANY QUESTIONS YOU MAY HAVE. SO IF YOU GUYS WERE, IF YOU CAME IN THE DAYLIGHT, YOU COULD ACTUALLY SEE THE PROGRESS RIGHT BEHIND THE, UH, SOUTH SIDE OF THE BUILDING. AND YOU SEE IT GOING UP. UM, IT IS, IT, IT IS JUST A MARBLE BECAUSE YOU COULD ACTUALLY SEE WHAT IT'S GONNA LOOK LIKE. UM, AND IT'S REALLY PRETTY. SO THE CURRENT, THE PROJECT BUDGET THAT WE HAD WAS $22,718,000. UM, AND SOME OF THE AMENITIES THAT YOU WILL SEE, UM, I DON'T KNOW IF Y'ALL REMEMBER THE OLD, UH, SURFACE ROOM. IT WAS JUST THE WAVE POOL AND A SMALL CHILDREN'S AREA. THAT'S, THAT'S PROBABLY ABOUT IT BESIDES A LITTLE BIT OF SEATING AREA. NOW YOU'LL SEE A LAZY RIVER. UH, WE'LL HAVE A LEISURE POOL WITH THE SPRAY FEATURES, UM, AQUATIC PLAYGROUND STRUCTURE FOR THE KIDS. SO IT'S A BIG NICE LITTLE KIDS AREA THAT WE'LL HAVE, UH, A SURF SIMULATOR. Y'ALL SEEN THOSE, UM, THAT COULD ACTUALLY GO SURF SURFING ON IT. AND YOU CAN TAKE ONE OR TWO PEOPLE ON IT AND THEY CAN SURF AND THAT, I THINK WE THINK IT'S GONNA BE REALLY, REALLY POPULAR. UM, AND THEN WE'LL HAVE CABANAS, UH, WHERE YOU COULD, PEOPLE COULD RENT THE CABANAS AND THEY CAN SPEND THE DAY UNDERNEATH THE SHADE AND WATCH THE KIDS OR DO WHATEVER THEY WANT TO DO RIGHT THERE. UH, WE'LL HAVE SHADE STRUCTURES AS WELL, UH, UMBRELLAS, SO YOU COULD GO AND SIT UNDER AND STUFF LIKE THAT. UM, WE ARE REALLY CLOSE TO COMPLETION, SO WE'RE SUPPOSED TO BE, EVERYTHING'S SUPPOSED TO BE COMPLETED IN MARCH 30TH. UH, SO AGAIN, IF YOU'RE IN THE DAYLIGHT, YOU CAN SEE ALL THE POLES ARE FULL. THEY, THEY HAVE WATER IN 'EM. THEY, UH, THEY LEAK TESTED 'EM AND EVERYTHING, SO WE GET 'EM REALLY CLOSE TO GETTING IT COMPLETED. UM, AND WE WILL DEFINITELY BE OPENING UP SUMMER OF 2026. SO WE'RE REALLY EXCITED ABOUT IT. UM, THE FEES THAT WE'RE GONNA CHARGE ARE GONNA BE 12 AND UNDER. THERE'S GONNA BE $10 ADULTS IS GONNA BE $13. UM, AND THEN WE HAVE THE NON-RESIDENT FEES AS WELL. UM, UH, 14 AND 17. UH, WE'LL CHARGE A $5 COOLER FEE, AND THEN WE'LL HAVE PAVILIONS THAT WE'LL RENT. SO IF YOU WANT TO COME OUT HERE WITH YOUR FAMILY AND YOU WANT A DEDICATED SPOT, UH, WE'LL HAVE PAVILIONS THAT WE CAN RENT FOR $250 AND, AND YOU CAN RENT IT FOR THE WHOLE TIME THAT YOU'RE THERE IN THE MORNING. UH, I THINK IT'S A FOUR HOUR TIME SLOT. UM, AND THEN WE HAVE CABANAS RENTALS AS WELL. THOSE ARE THREE HOURS. AND THOSE ARE A LITTLE BIT, UH, SMALLER ROAD CLOSE HERE, AND I'LL SHOW YOU THE PICTURE OF 'EM. UM, AND THEN WE'LL OBVIOUSLY HAVE A PARTY ROOM. SO IF YOU HAVE A BIRTHDAY PARTY YOU WANT CELEBRATE, YOU CAN DEFINITELY RENT A PARTY ROOM. AND IT'S FOR TWO HOURS AND IT'S $120. THIS IS AN OVER, THIS IS AN OVERVIEW OF WHAT IT LOOKS LIKE. SO IF YOU CAN SEE RIGHT HERE, THIS IS OUR ENTRY. AND THEN THE SORT OF, YOU CAN SORT OF SEE OUR NEW FEATURES THAT WE HAVE, LIKE, UH, YOU CAN SEE ARE THE THREE SLIDES THAT WE HAVE. AND WE'LL ACTUALLY HAVE TWO CLOSE SLIDES AND AN OPEN SLIDE. UM, THEN WE'LL HAVE THE LAZY RIVER, AND THEN RIGHT HERE YOU CAN SORT OF SEE THE WAVE RUNNER, UM, AND YOU CAN SEE THE, THE TWO PEOPLE TRYING TO DO IT. AND THEN WE'LL HAVE THE KITTY AREA RIGHT HERE. AND SO, AND THEN YOU COULD ALSO, YOU COULD ALSO SEE THE CABANAS THAT WE HAVE. I WISH I HAD A POINTER. UH, THE CABANAS THAT WE HAVE, AND THIS IS THE, NOW YOU CAN SORT OF SEE A CLOSEUP OF WHAT'S GONNA ACTUALLY LOOK AND YOU SEE THE, THE SLIDES, UH, YOU SEE ALL THE SEATING AREA THAT WE'LL HAVE BY THE, BY THE AMENITY POOLS AND STUFF LIKE THAT. AND THEN YOU'LL SEE OUR KITTY AREA, WHICH IS A LITTLE BIT BIGGER THAN, THAN IT USED TO BE. AND NOW YOU COULD ACTUALLY SEE THE, THE SURF. AND THEN THIS IS, IF YOU WALK IN, THIS IS WHAT YOU'RE GONNA SEE AND YOU'LL SEE THE, THE KIDS AREA'S GONNA BE ON YOUR RIGHT HAND SIDE AND YOU COULD ACTUALLY SEE OUR SLIDE. AND THEN RIGHT HERE IS WHAT OUR CABANAS LOOK LIKE. AND THEN THIS IS THE PROGRESS THAT WE HERE, THIS IS A COUPLE OF MONTHS AGO, SO NOW THIS'LL LOOK LIKE THIS IS MUCH PRETTY. AND THEN THIS IS WHAT THE SLIDES ARE. AND THEN THESE ARE CABANAS. SO WE'RE, THEY, WERE STILL BEING BUILT NOW, BUT NOW THEY'RE ALMOST FINISHED. UM, AND THEY'RE ALMOST READY TO GO. AND SO, LIKE I SAID, ALL THE POOLS ARE FULL. OH, SOMEBODY ELSE. . IS THERE ANY QUESTIONS ANYBODY HAS? SCOTT, DID YOU HAVE ANY CART FOR YOU? WILL THERE BE, UM, LIKE SPACE FOR RETAIL? UM, THERE WILL BE A SMALL SPACE FOR RETAIL, BUT IT'LL BE STUFF THAT WE, WE RETAIL, LIKE, UM, YOU KNOW, I THINK SUNSCREEN AND THINGS LIKE THAT. HATS, SUNGLASSES, SWIM GOGGLES AND STUFF LIKE THAT. SEASON PASSES, WE ARE LOOKING AT SEASON PASSES. WE'RE NOT GONNA HAVE 'EM FOR THE FIRST SEASON. WE'RE GONNA WAIT A FULL SEASON OF OPERATIONS TO SEE HOW IT GOES. AND THEN NEXT SEASON, WE'LL, WE'RE LOOKING AT IMPLEMENTING SEASON PASSES. JUSTIN, HE THE IN COVER [00:20:01] ALL OF THE, WE TALKED ABOUT THE AREA AND . YES, MA'AM. OKAY. IS THERE A CAPACITY ON THAT? I'M JUST WORRIED ABOUT YOU GET THERE AND THERE'S SO MANY PEOPLE THERE, YOU CAN'T FIND THE, THERE IS A CAPACITY LIMIT. YOU REMEMBER THE CAPACITY. DON'T REMEMBER IT OFF THE TOP OF MY HEAD. BUT IF WE SHOULD REACH CAPACITY, WHICH I DON'T, I MEAN WE'D HAVE TO BE REALLY, REALLY BUSY. UM, THEN THEY'LL, THEY WON'T ALLOW ANY MORE PEOPLE IN BECAUSE WE HAVE TO MEET THAT JUST FOR OUR CODES AND FOR OUR GUARDS. SIR, WE HAVE A WEBSITE ON IT. YES. WE'LL, IT WILL BE ON THE WEBSITE. SO, UH, EVERY ONCE IT OPENS, WE'LL KICK IT OFF. AND SO YOU'LL BE ABLE TO SEE ALL THE FEATURES. YOU'LL HAVE ALL OUR FEED AND EVERYTHING ON IT. IT'S A GARLAND PARKS AND RECREATION. AND THEN YOU JUST GO TOLAND FOOD SERVICE, JUST, UH, JUST NOTE, GONNA ASK SAME QUESTION, FOOD. SO WE'RE GONNA HAVE FOOD SERVICE, BUT WE'RE GONNA BE BASICALLY HAVE PIZZA, HOT DOGS AND STUFF LIKE THAT. OKAY. OKAY. UM, WHAT ARE YOU TAKING? LIKE APPLICATION? I HAVE A 16 YEAR. PERFECT. THAT WAS GONNA BE, THAT WAS MY NEXT, SO WE'RE CURRENTLY HIRING FOR LIFEGUARDS. UH, WE'RE HIRING FOR TICKET TAKERS. WE'RE HIRING FOR PEOPLE THAT WORK IN CONCESSION STANDS. SO WE HAVE TO HIRE 250 PEOPLE TO RUN THAT OPERATION. SO YOU, YOU HAVE NEPHEWS, NIECES, UNCLE, WANNA DO IT, WE HAVE SOME FIRE IN THE BACK AND Y'ALL COME ON OUT. WE'LL TAKE, WE'LL TEACH YOU HOW TO SWIM, WE'LL TEACH YOU, WE'LL DO EVERYTHING. WE HAVE SO MANY THAT WE HAVE TO HIRE AND THEY, WE HAVE, THEY'RE GOING OUT. SO STAFF, THEY'RE GOING TO THE SCHOOLS, THE HIGH SCHOOLS. SO IF YOU HAVE KIDS, GRANDKIDS, LIKE YOU SAID, NIECES, NEPHEWS, JUST YOUR NEIGHBOR, WE NEED GUARDS. LIKE THAT'S OUR BIGGEST ASK. MM-HMM . UM, AND IT'S ALSO IMPORTANT TO NOTE THAT SOME PEOPLE MAY BE LIKE, WELL, I DON'T KNOW HOW TO SWIM. SO THERE'S DIFFERENT LEVELS OF LIFEGUARDS, AND IF YOU ARE WORKING IN THE DEEP WATER, YOUR PAY IS INCREASED VERSUS MAYBE YOU'RE THE PERSON. LIKE I WOULD BE AT THE TOP OF THE SLIDE TOWER SAYING, GO . SO, UM, BUT WE HAVE FLYERS BACK THERE, BUT WE ARE ALREADY STARTING TO DO INTERVIEWS, SO IT IS NOT TOO EARLY. I, I CAN'T IMPRESS UPON Y'ALL. PLEASE HELP US SHARE THAT INFORMATION. NOT TOO LATE TO APPLY. YEAH. BJ'S GONNA NEED A JOB. YEAH'S, YOU'LL BE A BREEDER IN THE FRONT. UM, I SAW SUMMER OF 2026. YES. WE HAVE AN ACTUAL DATE. WELL, SO, WE'LL, IT'S BEING DONE. SO WE ARE GONNA OPEN MEMORIAL DAY WILL BE THE FIRST WEEKEND A WORLD I'M CONSULTANT AND I KNOW WE NOW WITH, UM, OVERSEEING THE CURTIS CAR CENTER. WE GAVE THE KIDS IN SCHOOL OPPORTUNITY TO WORK, TO RAISE MONEY FOR THEIR PROJECTS, YOU KNOW, FOR THEIR CLASSES. SO THAT'S JUST AN IDEA BECAUSE EVERY SCHOOL HAS TO LIST THEIR NAME FOR NONPROFIT GROUPS TO HELP RAISE MONEY FOR A PARTICULAR PROJECT THEY'RE WORKING ON. LET'S, LET'S, THAT'S A GOOD IDEA. LET'S DO OPEN DAY. KEEP IN MIND, YES. WHO CHARGES PEOPLE $5 TO BRING THE COOLER IN? IS THAT MY UNDERSTANDING? CORRECT. WHAT'S THE REASON WHY? UM, WELL, SO WE, WE DO IT TO MAKE SURE THAT WHATEVER'S IN THE COOLER, UM, IT, WE DON'T ALLOW GLASSES, STUFF THAT'S GLASS IN EVERYTHING LIKE THAT. SO INSTEAD OF THEN BUYING FOOD INSIDE WILL AND BRING IN THE COOLER. AND SO THAT'S JUST, WE BENCHMARK OUR FEES, UM, IN THE AREA. AND SO MOST PEOPLE WILL CHARGE SOME SORT OF COOLER FEE. SO OBVIOUSLY WE HAVE TO RECOUP COSTS, RIGHT. FOR THAT. AND THAT ONE OF THE WAYS THAT WE DO THAT AND HELP OFFSET THE OPERATIONAL EXPENDITURES IS THROUGH THE GATE FEES, THROUGH THE CONCESSION SALES. SO WE ARE ENCOURAGING, WE WOULD LOVE FOR PEOPLE TO BE ABLE TO BUY OUR PIZZAS AND EVERYTHING, BUT WE UNDERSTAND, HEY, YOU MIGHT HAVE LITTLE KID AND YOU WANNA BRING THE BAG OF CHEERIOS AND YOU WANNA BRING THE FRUIT, YOU KNOW, SNACKS. AND SO THIS IS A WAY TO STILL BE ABLE TO RECOUP SOME OF THOSE COSTS. YES, MA'AM. THAT BE $5 PER, OR JUST A FIVE FEE? LET'S PER YEAH. OKAY. A FOR REGISTER ONLINE, GET IN? NO, YOU JUST GO TO THE GATE AND YOU PURCHASE YOUR TICKET. FOUR. WELL, WE DON'T, YOU'D STILL GO WITH THE GATE AND GET YOUR TICKET. GET THERE EARLY. YEAH, GET THERE EARLY. WE'RE TRYING TO KEEP IT SIMPLE. IS THERE A COOLER DIMENSION INSIDE? NO, YOU DON'T. KIDS IN IT. OKAY. SO RIGHT NOW OUR HOURS ARE OPERATION, LET PULL TO MAKE SURE I TELL YOU RIGHT. UM, WE'RE GONNA HAVE SWIM LESSONS IN [00:25:01] THIS POOL AS WELL. SO WE'LL OPEN FOR SWIM LESSONS FROM EIGHT TO 10 30, AND WE'LL RUN SWIM LESSONS OVER, AND THEN WE'LL TURN IT OVER TO FOR, UM, OPEN SWIM OR, UH, FOR YOU GUYS TO COME IN FROM 11 TO SEVEN. AND THEN WE'RE CLOSE TO 7:00 PM AND ON SATURDAYS AND SUNDAYS FROM SEVEN TO 10 IS WHEN WE ACTUALLY RENT THE FACILITY OUT FOR PARTIES AND DIFFERENT THINGS LIKE THAT. SO YOU CAN RENT THE WHOLE PARK, YOU COULD RENT THE WHOLE PARK IF YOU WANT TO. AND IF YOU ARE A RESIDENT, IT RENTS FOR $1,400. SO, UH, WE HAVE A LOT OF COMPANIES THAT WANT TO DO SOMETHING FOR THEIR EMPLOYEES AND THIS IS A GOOD WAY FOR THEM TO DO IT. CORRECT. SO CAN YOU ACTUALLY, SO WRITTEN IT OUT, IS THERE LIKE A SILENT ORDINANCE, LIKE HAVING DJS OR ANYTHING? CAN YOU BRING THAT OR, UM, YES. YEAH, THAT ALWAYS DO HAVE A NOISE ORDINANCE THAT YOU STILL TO FOLLOW, RIGHT? BUT, UM, YES. YOU, I THINK THAT THEY'VE ALLOWED THAT IN THE PAST AND WE CAN FOLLOW UP. UM, AND I CAN GET YOUR INFORMATION AFTERWARDS AND WE CAN FOLLOW BACK UP IN CASE NO, DON'T, DON'T, DON'T, UH, RAP MUSIC . OKAY? I KNOW. I, I KNOW IF BRING NEW ARTISTS. ANYTHING ELSE? ANYTHING ELSE? WE'RE EXCITED. THANK YOU GUYS AGAIN. THANKS. DON'T FORGET THE APPLICATIONS IN THE, WE'LL GIVE SOME, UH, FLYERS. THANK HOW LONG YOU HEARD? YOU HEARD 22 MILLION WASN'T HARVARD AND, AND ABOUT EIGHT MINUTES. SO, SO LEAVE HERE AND KEEP TELLING THE STORY. YOU, YOU BE SEEING AND HEARING MAKE MORE ABOUT THIS, THIS, WE HOPE TO, THAT THAT THE NEW CERTAIN SWIM WILL COME A REGIONAL, NOT JUST TO GARDEN ATTRACT. WE WANT TO GET YOU HERE FROM EAST TEXAS, NORTH TEXAS. SO, UH, GO OUT AND HAVE A CELL. WHAT WE, THE JEWEL THAT WE FOR, FOR PEOPLE, RIGHT? RIGHT NOW, I'M SURE THE NEXT PRESENTATION IS GONNA BE ONE YOU PROBABLY DON'T KNOW, HAVEN'T HEARD ANYTHING ABOUT IT. MD HEALTH PATHWAYS MEDICAL GROUP, TELE HEALTH SERVICE. I'M SURE YOU HAVEN'T HEARD OR ARE SAYING ANYTHING ABOUT THIS, SO, BUT ABOUT THAT, THEY SAID ONGOING PROJECTS, WE ARE, YOU MAY NOT BELIEVE IT. WHAT WE ARE PAYING ATTENTION, AND WE WE'RE LISTENING TO BOTH SIDES. SOME BECAUSE SOME SIDES, A LOT OF THE OTHERS, BUT WE'RE, WE'RE LISTENING AND TAKING IN AND, UH, WE ARE NOT SITTING AROUND AND DOING NOTHING. TRUST ME, YOU'LL BE HEARING MORE ABOUT THAT. BUT TO SHARE WITH US, SEE THE HEAD HUNCHO PATHWAYS TELL YOU ALL YOU WANNA KNOW AND, AND, UH, HE CAN READ YOUR CARDS SO WITHOUT ANY FURTHER DELAY, BUT IF MY QUESTIONS ARE NOT DIRECTED TO THEM, ARE GONNA HAVE A CONVERSATION AFTER. YES, YOU CAN HAVE, YES. ALL OF THE PRE PRESENTERS ARE GONNA HANG AROUND FOR YOU FOR THAT VERY REASON, RIGHT? SO IF YOU GOT SOMETHING YOU WANNA GET OFF YOUR CHEST, YOU COULD HAVE IT. AND IF WE HAVE QUESTIONS ON OUR CARDS REGARDING THAT PARTICULAR PROGRAM, IF WE HAVE, OKAY. HE'LL, WE'LL TAKE THOSE. GONNA ANSWER THOSE QUESTIONS. THAT'S, THAT'S, I'LL PUT IT THIS WAY. WE EITHER, IF WE CAN ANSWER THEM TONIGHT, ANSWER TONIGHT. IF NOT, WE'LL GET TO QUOTE YOUR STAFF PERSON AND WE'LL, WE'LL E IF YOU GIVE US YOUR EMAIL ADDRESS OR YOUR CELL PHONE NUMBER, WE'LL RESPOND TO IT THAT WAY. RIGHT? RIGHT. SO YOU'LL GET ANSWER, CORRECT? YES. [00:30:01] I I HAVE NOT, IN ALMOST 12 YEARS, I HAVEN'T FAILED TO RESPOND TO CALL SOMEBODY BACK AND IT DIDN'T MATTER WHAT THEIR TONE WAS OR WHAT THE, WHAT THEIR OPPOSITION, WHETHER THEY WERE FOR OR AGAINST THEM. OKAY. SO, AND I'M STILL OF THAT MINDSET. OKAY. UH, SO WITHOUT ANY FURTHER ADO, SIR, YOU ARE. THANK YOU. COUNCIL MEMBER. OKAY. I'M BRIAN DAVIS WITH INDIAN HEALTH PATHWAYS. I'M, I'M NOT THE HEAD HONCHO. THE HEAD HEAD, THE HEAD, HEAD HONCHO, UH, GOT CALLED INTO THE ER BECAUSE THEY'RE SHORT STAFFED BECAUSE WE'VE GOT THIS COLD AND FLU SEASON. SO HE WOULD NORMALLY BE HERE. HE'S NOT TONIGHT. UM, I WOULD LIKE TO START OFF BY, OKAY, IF YOU HAVE NOT HEARD OF OUR PROGRAM, RAISE YOUR HAND. OKAY. THAT'S GREAT. THAT'S GREAT. UH, SECOND QUESTION. HAVE EVER, HAVE ANY OF YOU EVER READ OR HEARD OF A BOOK, UM, CALLED EXTREME OWNERSHIP BY, UM, WILLING IS HIS LAST NAME, I'M JUST FORGETTING HIS, HIS FIRST NAME RIGHT NOW. UH, HE'S A FORMER NAVY SEAL AND HIS WHOLE BOOK, HIS WHOLE MANTRA IN LIFE IS HE TAKES OWNERSHIP FOR EVERYTHING IN HIS SPACE. AND IF SOMETHING GOES WRONG, IT'S ON HIM. AND IN OUR COMPANY, OUR CULTURE IS THAT. SO IF YOU'RE HERE TONIGHT AND YOU ARE, UM, YOU'RE CONCERNED ABOUT OPT OUTS OR YOU'RE CONCERNED ABOUT NOTIFICATION, UM, WE CAN, WE CAN BLAME A US THE, THE, THE, THE SOFTWARE SYSTEM FOR THE UTILITY. YOU CAN BLAME A NUMBER OF PEOPLE, BUT AT THE END OF THE DAY, IT'S ON ME AND MY TEAM TO EDUCATE EVERYBODY IN GARLAND. AND MY COMMITMENT IS THAT WE ARE TRYING OUR HARDEST AND THAT EVERYONE IN THIS ROOM AND EVERYONE IN THE CITY OF GARLAND WILL BE GETTING NOTIFICATIONS ABOUT HOW TO OPT OUT AND, AND HOW TO STAY IN. I MEAN, HOW TO STAY IN IS EASY. HOW TO OPT OUT IS GONNA BE A LOT SIMPLER. IT'S JUST VERY HARD TO OPT OUT OF SOMETHING THAT HASN'T LAUNCHED YET. OKAY. SO, UM, WE'LL START THE, UH, PRESENTATION HERE. YOU WANNA HELP ME? OBVIOUSLY I'M THE HEAD HONCHO HERE. OKAY, SO WHAT IS TAP TELL FOR THOSE THAT DON'T KNOW? OUR FOUNDER IS DR. DI PERRY. HE'S A ROCKWELL COUNTY HEALTH AUTHORITY. UM, HE IS A 20 YEAR ER PHYSICIAN AND HE HAS A PASSION FOR HEALTHCARE. HE STARTED OFF AS AN ENGINEER. HE WAS, UH, UH, WENT TO SCHOOL, GOT AN ENGINEERING DEGREE, AND JUST FELT CALLED INTO MEDICINE. AND HE DID THAT. AND HE SEES THE THINGS THAT ER DOCTORS SEE. UM, DO WE HAVE ANY, ANY HOSPITAL OR HEALTHCARE PROFESSIONALS IN HERE TONIGHT? OKAY. YOU SEE SOME WILD STUFF. BUT WHAT REALLY IRKED HIM IS HE WOULD SEE A YOUNG MOM COME IN WITH TWO KIDS, OR ONE KID THAT COULDN'T AFFORD TO BE THERE. THEY WERE USING THE HOSPITAL AS A, A, A CLINIC FOR PRIMARY CARE, AND HE WOULD WRITE A VERY CHEAP AMOXICILLIN PRESCRIPTION FOR STREP THROAT. AND THEN AT A MINIMUM, IT'S $1,500 TO CHECK OUT IF YOU DON'T HAVE INSURANCE. THIS HAPPENED TIME AND TIME AGAIN. SO EITHER THAT, THAT YOUNG MOM EITHER HAS TO PAY THAT AND SHE'S IN SOME SORT OF A MEDICAL BANKRUPTCY OR THE, YOU KNOW, THAT FALLS ON, ON US AND OUR INSURANCE PREMIUMS. AND THAT'S A, THAT'S A REAL THING IN AMERICA. OUR GOVERNMENT JUST SHUT DOWN ONE OF THE REASONS IT WAS OVER AND THE RISING COST. UH, WE ALSO KNOW THAT COMING UP SOON, THAT THE, UM, THE GOVERNMENT MARKETPLACE IS GONNA BE GOING UP TWO X THREE, FOUR X FIVE X. WE DON'T REALLY KNOW WHAT IT IS, BUT IT WILL, IT WILL BE GOING UP IN PEOPLE. A LOT OF PEOPLE WILL NOT BE ABLE TO, TO AFFORD HEALTHCARE. NOW, I I HAVE HEALTHCARE, AND I STILL USE THIS PROGRAM ALL THE TIME. UM, IT, WE HAVE, UH, CITIES THAT HAVE, UH, FLUENT POPULATIONS. WE HAVE CITIES THAT HAVE VERY RURAL POPULATIONS. WE HAVE CITIES THAT ARE BELOW POVERTY OR NEAR POVERTY LINE. WE HAVE CITIES THAT HAVE UNINSURED PEOPLE AND WE HAVE CITIES THAT HAVE LOTS OF UNINSURED PEOPLE, AND IT STILL WORKS FOR EVERYBODY. UM, I'LL ALWAYS SAY THAT NOW, YOU KNOW, ALL THE CITIES PARTICIPATING AND WE'RE OUT OF YEAR 20. NO ONE'S EVER DROPPED THIS PROGRAM. SO, AND WE, I KNOW WE HAVEN'T BEEN IN BUSINESS A LONG TIME, JUST RIGHT AT FIVE YEARS, JUST UNDER FIVE YEARS, GIVE OR TAKE. BUT THAT'S A, I MEAN, THAT'S A PRETTY GOOD BATTING AVERAGE. UM, THIS IS MEANT TO PUT A DOCTOR IN EVERYBODY'S [00:35:01] POCKET, A PHYSICIAN, A MEDICAL PROFESSIONAL IN EVERYONE'S POCKET. IN THE CITY OF GARLAND, EVERY DAY OF THE YEAR FROM 7:00 AM TO 10:00 PM YOU TEXT A 10 DIGIT NUMBER. SO HERE'S THE BIG DISTINCTION. THIS IS NOT TELEMEDICINE. TELEMEDICINE IS A COPAY. TELEMEDICINE IS YOUR INSURANCE. TELEMEDICINE STARTS A CLAIM. TELEMEDICINE, THERE'S A WAIT TIME, TELEMEDICINE, THERE'S AN APP. YOU'VE GOTTA SCHEDULE AN APPOINTMENT. UM, THIS IS NONE OF THAT. THIS IS A TEXT. THAT'S IT. IT'S JUST LIKE HAVING A FRIEND WHO'S A DOCTOR. SO THAT'S WHAT DIRK ENDED UP DOING IN THE ER, IS HE WOULD SAY, I KNOW THIS LADY CANNOT AFFORD TO KEEP COMING BACK TO THE ER. AND IN THOSE DIRE STRAIT SITUATIONS, RIGHT, WRONG OR INDIFFERENT, HE WOULD GIVE THAT PATIENT HIS CELL PHONE NUMBER AND SAY, NEXT TIME, IF JUST I'M YOUR FRIEND NOW, TEXT ME IF YOU DON'T FILL THEM. AND HE DIDN'T DO THAT. AND HE HAD, HE, HE SAYS OVER 500 PEOPLE THAT WERE DOING THAT. HE'S LIKE, WOULDN'T IT BE GREAT IF THERE WAS A COMPANY OUT THERE THAT COULD PUT A FRIEND OR A FAMILY MEMBER LIKE A DOCTOR IN EVERYBODY'S POCKET? SO THAT'S WHAT, THAT'S WHAT HE'S DONE. AND OUR FIRST CITY LAUNCHED FOUR YEARS AGO, UH, FERRIS, TEXAS, UM, RIGHT IN, YOU KNOW, RIGHT WHEN COVID HIT, UH, FERRIS WAS AT, UH, 14% CHRONIC ABSENTEEISM IN THE SCHOOL DISTRICT BEFORE COVID WENT UP TO 22% DURING COVID. AND THEN AFTER COVID, WHEN THEIR PROGRAM LAUNCHED, OUR PROGRAM LAUNCHED, IT WENT BACK DOWN TO 12%. SO THAT IF YOU'RE IN, IF YOU'RE IN THE EDUCATION WORLD, THAT'S, THAT'S REALLY LOW. NOW THE OTHER THING IS IN SCHOOL DISTRICTS IN TEXAS, AND, AND WE ARE, WE JUST, WHAT IS OUR STATUS WITH THE PTA FOR? YEAH, THERE'S A, OH, THERE'S A SLIDE. OKAY. I'M GETTING, I DON'T USUALLY DO, I'M SORRY. I USUALLY THESE, UM, SO I, I, I'LL, I'M SORRY, I'LL, I'LL GET TO THAT ON THE NEXT SLIDE. BUT, UM, THIS IS WHAT WE, WE DID ALL TIME. AM I, IS THIS AI RIGHT? AND IT'S NOT AI, UH, AND AI WILL NEVER DIAGNOSE A PATIENT. AI WILL NEVER PRESCRIBE MEDICINE. ALTHOUGH IN UTAH RIGHT NOW, AI, THEY LEGALIZE AI TO PRESCRIBE, UM, UH, CHRONIC MEDICATIONS THAT ARE NOT, UH, CONTROLLED SUBSTANCES, WHICH I THINK IS WILD. BUT, UM, WE ARE LITERALLY TAKING THAT FIRST INTERACTION. SO IF YOU TEXT THE NUMBER THAT I'M GONNA SHOW IT TO YOU, AND EVERYBODY CAN USE IT FOR FREE UNTIL WE GO ON A WATER BILL, AND THEN IT'S $6 A MONTH. UH, BUT WHAT, WHAT YOU'RE GONNA SEE TONIGHT IS, UM, IF YOU USE THAT NUMBER, IF YOU TEXT IT, YOU'RE GOING TO GET AN AUTOMATED THANK YOU FOR TEXTING. THIS IS OUR FIRST TIME TO RECOGNIZE YOUR NUMBER. UM, PLEASE FILL OUT THIS FORM. YOU'LL, YOU'LL PUT IN YOUR ADDRESS TO VERIFY. AND THEN IT SAYS, OKAY, HOW CAN WE HELP YOU TODAY? AND THEN WE BOOT YOU TO A DOCTOR, A PA OR A NURSE PRACTITIONER. WE ALWAYS HAVE DOCTORS AND PAS. WE ALWAYS HAVE DOCTORS THAT CAN BE PULLED IN IF THEY'RE NOT ON THE INITIAL CALL. OUR DOCTORS ARE, AND PAS AND NPS ARE PRIMARILY FEMALE, UH, THAT ARE MOMS TRYING TO RAISE KIDS, AND THEY DON'T WANT TO BE IN THE ER FOR A STRETCH, AND THEY WANNA STAY RELEVANT IN MEDICINE. SO WE PUT THEM ON A SALARY AND THEY'RE THERE WAITING FOR YOUR CALL UP. LITERALLY, WE LIKE TO SAY, OUR DOCTORS ARE WAITING FOR YOU. AND YOU NEVER, YOU NEVER HEAR THAT, RIGHT? BUT OUR DOCTORS ARE WAITING FOR YOU. WITHIN TWO MINUTES, YOU'RE GOING TO GET SOMEONE WHO'S GONNA TEXT YOU BACK AND START THAT ENGAGEMENT. WHAT DO WE TREAT? UH, EVERY, YOU KNOW, EVERY WEEK WE'LL PRINT OUT LAST WEEK'S MOST, UH, RIGHT NOW, I MEAN, HERE AT THE COUNCIL WORK SESSION, YOU SAW RIGHT NOW IT'S FLU. AND THEN THE SECOND THING, THAT'S LIKE 35% OF OUR CALLS RIGHT NOW MM-HMM . AND THEN IT'S SECONDARY INFECTIONS BECAUSE OF THE FLU. AND THEN IT'S PINK EYE, THEN IT'S STREP THROAT, AND IT'S YOUR ITIS IS YOUR, YOUR BRONCHITIS, YOUR CYSTITIS, WHICH IS URINARY TRACT INFECTION. UM, WE, WE, MOMS HAVE CALLED US IN A, UH, ONE OF OUR CITIES UP IN, UM, ILLINOIS. THE 15 MINUTE UTI FIX, UM, BECAUSE WITH OUR SERVICE, YOU CAN TEXAS, YOU IF, IF YOU KNOW MALE, A FEMALE, YOU PROBABLY KNOW IF YOU HAVE A UTI, YOU PROBABLY KNOW WHAT YOU USUALLY TAKE WHEN YOU HAVE ONE, OUR DOCTOR PA MP WILL TALK TO, UH, THE PATIENT, WALK THEM THROUGH. SO IT IS STARTS OFF WITH TEXT. IF WE NEED TO CALL YOU, WE WILL. IF WE NEED TO FACETIME YOU, WE WILL. WE CAN TAKE PICTURES, WE CAN LOOK AT PICTURES AND, AND ALL OF THAT. UM, SO AGAIN, WE HAVE, I LOOKED THE OTHER DAY AND IT WAS A, A PUNCTURE ROOM WAS ON HERE. I WAS LIKE, WELL, PUNCTURE ROOM, WHICH COME TO THE HOSPITAL, BUT THEY WERE CUTTING CHRISTMAS BOXES OR SOMETHING, AND THE SCISSORS WENT THROUGH. THEY SENT A PICTURE, AND THAT WAS, YOU KNOW, WHAT THEY SENT US. HERE'S, HERE'S WHAT YOU DON'T REALLY SEE. YOU DON'T REALLY HEAR ABOUT OUR PROGRAM. UH, FIRST TIME I USED IT, IT WAS A YEAR AGO IN JANUARY, UM, I GOT THE FLU. AND THEN THAT SAME DAY MY SON GOT THE FLU, AND I KNEW I HAD THE FLU. I WAS FINE. I WAS BEBOPPING AROUND AND ALL OF A SUDDEN I HAD A HOODIE ON AND I WAS, YOU KNOW, SHAKING LIKE A LEAD ON TREE. AND I, I TEXTED THE SERVICE, I'M GONNA USE IT BECAUSE I JUST STARTED. AND, [00:40:01] UM, THEY CAME BACK AND THEY SAID, UH, DO YOU HAVE THIS SYMPTOM? THIS SYMPTOM? YES. UH, WE WENT THROUGH ALL THE, THE, THE QUESTIONS AND THEY'RE LIKE, OKAY, WE'RE GONNA CALL IN A FLU MEDICATION. DO YOU WANT ZZA OR TAMIFLU? WHO HAS HEARD OF XLU? OH, WHO'S HEARD OF TAMIFLU? OKAY, WHO'S HEARD OF ZZA? OKAY. ZZA, ALTHOUGH IT IS MORE EXPENSIVE THAN TAMIFLU RIGHT NOW, IS ONE PILL. IT STOPS A STRAIN WITHIN 24 HOURS. IT CAN, IT CAN REALLY, FOR ME, IT KNOCKED IT OUT, UH, FOR MY SON, KNOCKED IT OUT, BUT IT WAS $188. SO I WAS LIKE, WELL, FOR $188, THIS IS BEFORE MY SON GOT IT. I WAS, I WAS TEXTING FIRST. IT'S LIKE, WELL, THEY SAID, BUT WE HAVE A MANUFACTURER COUPON THAT WILL NOT $88 OFF THE BED. SO I WAS LIKE, WELL, IT FEEL BETTER THAN 24 HOURS. I'LL, I'LL PAY A HUNDRED DOLLARS AND I'LL, I'LL SKIP SOMETHING ELSE. UM, SO I DID IT, AND THEN IMMEDIATELY AFTER MY SON STARTED ON THE FEVER, SO WE DID IT FOR HIM. SO RIGHT THERE, WE SAVED $88 TIMES TWO ON THAT ONE MEDICATION. NOT TO MENTION I DIDN'T HAVE TO GO TO THE DOCTOR AND GET A, UM, UH, A COPAY TO GO SEE MY, MY PRIMARY CARE PHYSICIAN, UM, WHICH COULD HAVE BEEN ANOTHER $50 TIMES DUE FOR MY SON. SO THAT'S A HUNDRED AND ALMOST $190 RIGHT THERE. AND IN GARLAND, THAT'S $6 A MONTH FOR THE FIRST YEAR. FOR THE FIRST THREE YEARS, $72 FOR YOUR WHOLE FAMILY, 10 PEOPLE IN A HOUSEHOLD. THAT'S IT. $72. UM, SO ANOTHER EXAMPLE IS WE HAVE A, A PERSON IN GARLAND THAT, UH, THOUGHT THEY WERE HAVING A HEART ATTACK AND, UH, WENT TO THE HOSPITAL, COME TO FIND OUT THEY HAD SEVERE ACID REFLUX AND, YOU KNOW, EARLY STAGE VARIANCE ESOPHAGUS. SO THEY, THE DOCTOR SAID, ALL RIGHT, WE'RE GONNA, UH, PRESCRIBE A, UM, UH, LIKE A PRESCRIPTION LEVEL PREMISES OR SOMETHING LIKE THAT. AND IT WAS TWO, IT WAS ALMOST $200 A MONTH FOR THIS PERSON TO GET THIS DRUG BECAUSE THEY DIDN'T HAVE INSURANCE AT $200 A MONTH. AND SO THEY, UH, CALLED, IF THEY TEXTED OUR SYSTEM AND SAID, HERE'S A DRUG THAT THEY'VE GIVEN ME. CAN YOU DO BETTER? WE GOT IT FOR $9, $9. UM, THOSE ARE REAL STORIES. WE HAD, UM, UH, TWO WEEKENDS AGO, IT'LL BE TWO WEEKS AGO TOMORROW, UH, I GOT A TEXT FROM A COUNCIL MEMBER THAT HAD SHARED THIS WITH SOMEBODY THAT THEY SAW ON FACEBOOK THAT SAID, I'M REALLY SICK. I HAVE TWO SPECIAL NEEDS KIDS. I, I'M HAVING LIKE, ASTHMA ATTACK TYPE STUFF. I'VE BEEN, I'VE HAD A COLD. AND SO SHE TEXTED US AND WE VIDEOED HER TO LOOK AND MAKE SURE SHE WAS, SHE WAS BREATHING OKAY. AND, UM, WE SAID, LOOK, WE'RE, WE'RE GONNA, WE'RE GONNA CALL IN, UH, THIS AND THIS. WE WENT THROUGH ALL THE GAMUT OF, OF, OF QUESTIONS AND GAVE HER A STEROID AND UM, AND ANTIBIOTICS. AND I'M GONNA, I JUST WANNA READ THIS. SO HERE'S WHAT SHE SAID. UM, MA'AM, SHE RESPONDED TO THE COUNSEL. I FEEL LIKE A BRAND NEW PERSON DAY AFTER ONLY A COUPLE OF DOSES OF STEROID AND ANTIBIOTICS. I WAS ON THE VERGE. LITERALLY, I FELT LIKE I WAS ON THE VERGE OF DYING YESTERDAY. I FELT SO BAD TODAY. THE PAIN IS GONE. I CAN BREATHE AGAIN. I CAN PICK UP MY BABY AND I CAN EAT. AND I'M SO GRATEFUL. IF THERE IS ANYTHING I CAN DO TO REPAY, YOU JUST NAME IT. YOU SAVED MY LIFE. I WAS HEADING FOR SEPSIS AND NOW I'M HEADED FOR A FULL RECOVERY. NOW THIS IS A PERSON SHE HAD, SHE HAD NO INSURANCE, SHE HAD NOTHING. SHE HAD NOTHING. SHE HAD NOBODY TO TAKE CARE OF HER KIDS. UM, AND THAT'S A REAL LIFE SITUATION IN GARLAND. SO, UM, I KNOW THAT WE HAVE MESSED UP ON THIS DEPLOYMENT OF THE OPT OUT. RIGHT NOW WE HAVE OVER 5,000 HOUSEHOLDS THAT HAVE SAID WE DON'T WANNA PARTICIPATE IN THIS PROGRAM. AGAIN, WE CAN'T OPT THEM OUT YET 'CAUSE IT'S NOT ON A BILL, BUT THEY'RE IN A QUEUE THAT WILL GET OPTED OUT. BUT SECOND TO THAT, WE'RE GONNA CREATE VERY EASY, EASY BUTTONS TO JUST SAY TEXT, CLICK HERE TO OPT OUT. AND IT'S GONNA, WE EVEN HAVE A PHONE TREE THAT WE CAN IMPLEMENT WHERE YOU CAN CALL THE NUMBER, GIVE YOUR ADDRESS, GIVE YOUR, UH, WATER UTILITY ACCOUNT AND YOUR, YOUR DONE. SO WE'RE TRYING TO MAKE THIS AS, BUT IT DOESN'T WORK. IT DOESN'T WORK. THERE IS PEOPLE SAY, OPT IN, OPT OUT. THERE IS NO OPT-IN IN OUR PROGRAM. WE CAN'T DO IT. LET ME, LET ME GIVE YOU ANOTHER EXAMPLE. FINANCE DIRECTOR IN CENTRAL TEXAS CITY. WE WERE MEETING WITH HER AND HER CITY MANAGER. IT'S A CITY ABOUT 30,000. UH, WE'RE EXPLAINING THE PROGRAM. AND SHE GOES, I HAVE THIS. I SAID, MA'AM, I'VE DONE THIS FOR OVER A YEAR. AND I I'VE NEVER HEARD OF SOMEONE THAT HAS OUR PROGRAM. WHAT DO YOU MEAN? SHE GOES, I TEXT MY DOCTOR IF I DON'T FEEL GOOD, DON'T HAVE TO GO IN. THEY'LL TEXT ME BACK OR CALL ME OR [00:45:01] FACETIME ME. I'LL SEND PICTURES, I'LL SEND VIDEOS. UM, I'LL TAKE PICTURES OF, OF DIRTY DIAPERS IF I'M WORRIED ABOUT MY KIDS AND WHAT, WHATEVER THAT, THAT HAS HAPPENED. UM, AND I SAID, WELL, THAT'S, THAT'S AMAZING. WHO PROVIDES THAT? SHE SAID, A LOCAL DOCTOR DOES THAT IN TOWN. I SAID, WELL, THAT'S GREAT. I SAID, WHAT DO YOU, WHAT DO YOU PAY FOR IT? SHE GOES, THE BEST, IT'S THE BEST THING I PAY FOR EVERY MONTH. IT'S $255. THAT WAS LITERALLY HER ANSWER. SHE PAYS $255 TO HAVE THAT ACCESS TO HER DOCTOR. UM, NOW ONE DIFFERENCE IS THAT IT DID GO 24, 24 HOURS. SO OURS IS FROM 7:00 AM TO 10:00 PM BUT WE ALL CAN SAY LIKE, IF YOU'RE THAT SICK, YOU NEED TO GO TO THE ER ANYWAY. UM, BUT THIS IS FOR THE ACUTE, THE THINGS THAT JUST, YOU DON'T WANT TO DISRUPT YOUR DAY. UM, SHARED WITH, WITH, WITH MR. GREER THIS MORNING WHEN, UH, WE WERE TALKING, I SAID, I, I, I CAME, YOU KNOW, I GREW UP IN OAK CLIFF, GRADUATED FROM DUNCANVILLE HIGH SCHOOL. DON'T HOLD THAT AGAINST ME. WE DON'T WIN EVERYTHING ANYMORE, . UM, BUT, UH, UH, AND WE DIDN'T LEAVE ANYTHING WHEN I WENT THERE EITHER. BUT WE, I, I KNOW WHAT IT'S LIKE TO HAVE, MY PARENTS WERE 18 AND 19 WHEN THEY HAD ME. WE DIDN'T HAVE INSURANCE. WE DIDN'T HAVE, I MEAN, HOME REMEDIES, THINGS LIKE THAT. UM, BUT THIS IS SOMETHING THAT WOULD'VE BEEN A GAME CHANGER. 'CAUSE MY MOM WAS A SECRETARY AND MY DAD WORKED AT A, A BOOTH, AT A TELLER AT A BANK, AND HE THREW A PAPER ROUTE THAT IF THEY DIDN'T GO TO WORK, 'CAUSE THEY WERE SICK, THEY AIN'T PAID. RIGHT? AND SO THIS IS WHY DUR, THIS IS WHY THIS PROGRAM HAS BEEN BROUGHT TO GARLAND. BUT I'LL ALSO TELL YOU, WE HAVE, WE HAVE PEOPLE THAT USE THIS PROGRAM THAT ARE, THAT DO HAVE INSURANCE, AND IT'S SO MUCH EASIER. SO IN AMERICA RIGHT NOW, IF YOU GET SICK, THERE'S, THERE'S ONE DOOR TO GO THROUGH AND IT IS THE HEALTHCARE CLAIMS INSURANCE DOOR. AND THAT'S OKAY. I MEAN, THAT'S THE WAY IT IS ALWAYS BEEN. BUT WE'VE BEEN TOLD BY A CITY RECENTLY THAT WE HAVE CREATED A PRE-CLAIM INFRASTRUCTURE. WE HAVE CREATED A NEW DOOR YOU CAN WALK THROUGH THAT SAYS, I, I FEEL BAD. I DON'T WANT TO GO TO THE DOCTOR. 'CAUSE I KNOW I JUST HAVE A SIZE INFECTION. I KNOW. I JUST, IF YOU'RE COUGHING UP BLOOD, BY ALL MEANS DO NOT TEXT US. AND I, AND I HAVE, YOU'LL, YOU'LL SEE, LIKE WE GET, UH, UH, THAT THE PAS WILL SAY, YOU KNOW, WE PUT, THEY'LL, THEY'LL TEXT A RED CROSS AND SAY, GO TO THE DOCTOR. GO TO THE ER RIGHT NOW, THERE'S NO QUESTIONS ASKED. AND THEN WHAT WE DO IS WE CALL AHEAD AND WE SAY, SO AND SO IS COMING TO MEDICAL CITY, AND PLEASE BE READY TO TAKE HER IN. AND WE, WE HAVE SOMEONE WHO CAME FORWARD TO THE COUNCIL MEETING AND SAID THEY DID THAT. AND IT SAY, MAMA. AND SHE SAID, YOU SAID GO TO THE HOSPITAL RIGHT NOW, YOU'RE, YOU'RE HAVING LUNG FAILURE. YOU'RE, YOU'RE, YOU'RE ABOUT TO PASS OUT AND IT WON'T BE GOOD. AND SHE SAID, I DON'T HAVE MY MAKEUP ON . WE SAID, I, WE DON'T CARE. UM, AND SO WE, WE SAID, DO YOU WANT US TO DISPATCH AN AMBULANCE? AND, UH, UH, SHE SAID, NO, MY SISTER'S HERE. WE'RE GONNA, SHE'S GONNA TAKE ME TO MEDICAL CITY. SO WE STAYED TEXTING WITH HER AND THEY ENDED UP, UM, HAVING TO, UM, INTIMATE HER. AND, UM, AND SHE LIVED AND SHE CAME TO A GARLAND COUNCIL MEMBER AND SHARED THAT MEETING AND SHARED THAT STORY. SO THAT'S WHAT WE TREAT A TERRIBLE AT THESE SELECTS, UH, $6 A MONTH IS THE COST. IF YOU HAVE, I SHOULDN'T SAY THIS, BUT IF YOU LIVE IN GARLAND AND YOU HAVE KIDS THAT LIVE IN OR ROCKWALL, AND THEY'RE YOUNG AND THEY DON'T HAVE INSURANCE, I'M NOT SAYING TO BE DISHONEST, BUT I'M SAYING IF YOU, IF IF, IF YOU, IF YOU HAVE THEM LISTED UNDER YOUR HOUSE, UNDER YOUR ROOFTOP, YOU HAVE UP TO 10. OKAY? NOW, PLEASE DON'T INCLUDE AUNT PEGGY AND GEORGE FROM EAST TEXAS AND ALL, BUT LIKE, WE HAVE PEOPLE THAT HAVE KIDS THAT AREN'T ON INSURANCE YET, AND THEY ARE GOING THROUGH REAL STRUGGLES. AND SO THAT'S, THAT'S WHAT THEY DO. AND UP TO 10 FOR, FOR, UH, EVERY HOUSEHOLD APARTMENTS, UM, IT'S STILL $6 UNLESS YOU ARE IN A MASTER METER APARTMENT. UM, IF YOU'RE A MASTER METER, THERE'S A LANDLORD, THERE'S ONE BILL, AND THEY DIVIDE IT EQUALLY AMONGST ALL THE TENANTS. SO IN THAT SITUATION, WE DON'T WANT THAT TO BE A VARIED ENTRY. WE, WE, WE'VE BUILT IN SOME, SOME FUNDING, SOME ESCROW ACCOUNTS, SOME MONEY TO DO OTHER THINGS, UH, FOR THE CITY OF GARLAND TO HELP THOSE IN NEED. AND WE ACTUALLY JUST SAY YOU CAN, YOU CAN HAVE IT FOR $9 FOR THE WHOLE COMPLEX OR FOR $6, SORRY, FOR THE WHOLE COMPLEX FOR THE MONTH. SO IF YOU HAVE A HUNDRED TENANTS IN A COMPLEX, THE LANDLORD CUTS US A CHECK FOR $6 A MONTH. OKAY? AND WE, WE'VE BEEN, WE'VE BEEN RAKED OVER THE COALS FOR DOING THAT. SOMETIMES LET NO GOOD DEED GO UNPUNISHED. BUT WE FEEL LIKE IT'S THE RIGHT THING TO DO. 10, 10 PEOPLE AGAIN, IN THE HOUSEHOLD. UM, AND IF YOU DON'T WANT THE SERVICE, WE ARE GOING TO [00:50:01] MAKE OPTING OUT AS SIMPLE AS POSSIBLE. LIKE I SAID, WE'RE GONNA HAVE A PHONE, YOU CAN CALL US RIGHT NOW, THIS PHONE NUMBER AND SOMEBODY WILL ANSWER. AND, AND WHAT WE DO IS WE, WE WRITE IT DOWN, WE EMAIL IT TO THE CITY AND IT GOES IN THEIR QUEUE OR WHEN IT GOES ON A BILL. AND EVERY, ALL THOSE PEOPLE, AND RIGHT NOW THERE'S 5,000 SOME ODD NUMBERS IN, IN THE QUEUE. DON'T TAKE A NUMBER TO HOP OUT. NO, I'M KIDDING. ALRIGHT, SO THAT'S, THAT'S OUR, OUR, OUR, OUR TOTAL NUMBER. WE HAVE, UH, UH, THIS, THIS IS A COST COMPARISON. IT'S $6 A MONTH, NO TRANSPORTATION, NO LOST WAGES. YOUR TOTAL COST IS $6 A MONTH. AND THEN URGENT CARE, EMERGENCY ROOM, TRANSPORTATION, GAS, WHATEVER IT COULD BE, WE'LL, JUST THREW $10 OUT THERE. AND THEN, UH, YOU KNOW, LOST WAGES FOR THE HOURS OR A COUPLE HOURS THAT YOU'RE THERE. UM, WE HAVE EVEN TALKED ABOUT YOUR, YOUR EMTS, YOUR PARAMEDICS THAT HAVE TO, UM, I WAS IN A VERY LARGE NORTH TEXAS CITY. THEIR FIRE CHIEF SAID, BRIAN, OUR PEOPLE ARE LOSING, THEY'RE LOSING THEIR, THEIR DRIVE. OUR FIREFIGHTERS, OUR PARAMEDICS, BECAUSE WE, WE HAVE A CREW FULL OF LIFESAVERS THAT THAT'S THEIR ADRENALINE JUNKIES. AND THEY LOVE TO GO OUT AND SAVE LIVES. AND THEY'RE GETTING CALLED FOR FEVERS. THEY'RE NOT FIGHTING FIRES, THEY'RE FIGHTING FEVERS. AND THEN GUESS WHAT? THAT AMBULANCE WITH THE PERSON THAT HAS THE FEVER THAT THEN GOES TO PARKLAND OR WHEREVER THAT'S AN AMBULANCE, GARLAND DOESN'T HAVE ANYMORE. MM-HMM . AND FERRIS, THEIR CITY MANAGER AND THEIR PUBLIC SAFETY DIRECTOR HAVE VALIDATED AND VERIFIED THAT 44% DECREASE IN 9 1 1 DISPATCH EMS DISPATCH SINCE OUR PROGRAM WAS IMPLEMENTED. WOW. THAT IS A HUGE SAVINGS. I HAD A FIRE CHIEF IN SOUTH TEXAS, A 2%, 3% REDUCTION. WE THROW A PARTY. NOW, I'M NOT SAYING IT'S GONNA BE 44% EVERYWHERE. IT, IT CAN BE ALL OVER THE PLACE, BUT, UM, IT'S ALWAYS AT LEAST 15 AND AND HIGHER. AND COUNCIL MEMBER WILLIAMS, HOW AM I DOING ON TIME? YOU GOOD? YEAH, YOU GOOD? OKAY. UM, SO YEAH, I'M GONNA SIX, $6, $6 FOR THE FIRST THREE YEARS. OUR NORMAL PRICE IS NINE. WE, GARLAND GOT IN, YOU WERE OUR FIRST SUPER LARGE CITY. AND SO WE SAID WE'LL DO IT FOR $6 FOR THE FIRST THREE, UH, THREE YEARS. AND THEN IT'S 7, 8, 9. WOW. WAIT, IS IT, IT DOESN'T GO TO 10 11 WHEN I SAY TO NINE, YES. UH, WAIT. YEAR FOUR WILL GO TO NINE. SO YEAR TWO, THREE, $6. YOUR SEVEN GOES TO NINE. I'M TWO. IT GOES 6, 6, 6, 7, 8. NEVER. THAT WAS MY PART THERE. NO TO I'LL, I'LL BRIAN HERE, UH, WILLIAMS HERE ASKED US TO BRIEFLY TOUCH ON HOW WE'RE GETTING THE WORD OUT. JUST, UH, SOME, SOME OUTREACH EFFORTS, STUFF LIKE THAT. SO MY NAME'S MATT. I'M A PART OF THE OUTREACH TEAM HERE. MAYBE YOU SEE ME IN A TIKTOK VIDEO OR FACEBOOK POST OR SOMETHING LIKE THAT. BUT REALLY BEFORE, I KNOW YOU GUYS ARE FOR SOME QUESTIONS. SO I JUST BRIEFLY WANTED TO TOUCH OVER SOME, UH, SOME OF OUR OUTREACH EFFORTS TO DATE. UH, SINCE, SINCE WE'LL BE WORKING HERE, WE KIND OF, UH, DO OUTREACH AT A FOUR PRO APPROACH, KIND OF HITTING OVER 13 DIFFERENT POINTS. UH, OBVIOUSLY WE WORK WITH THE CITY THROUGH MUNICIPAL TOUCH POINTS. UH, WE TRY TO WORK WITH THE SCHOOL DISTRICT, UM, AND GET EDUCATION THROUGH EITHER THE SCHOOL OR PTA MEETINGS, STUFF LIKE THAT. UH, WE, WE LOVE BEING A PART OF COMMUNITY EVENTS, WHETHER THAT'S, UH, CHARITIES OR, UH, CHARIT ORGANIZATIONS, STUFF LIKE THAT. OR EVEN EVEN FAITH BASED ORGANIZATIONS. UM, AND THEN FINALLY, WE, WE'D LIKE TO HAVE SOME TOUCH POINTS WITH, UH, WITH, WITH LOCAL BUSINESSES THROUGH, THROUGH THE CHAMBER. SO I'M JUST GONNA RUN THROUGH THESE REALLY QUICK AND THEN WE CAN GET TO JUST SOME QUESTIONS IF THAT'S ALRIGHT WITH WHAT'S THAT. COOL. YES, SIR. . FIRST THING I WANNA TOUCH ON IS JUST, SO THE STUFF WE'RE DOING THROUGH THE CITY, UH, UH, WE'VE PUT, UH, LITTLE INFO INFORMATIONAL PAMPHLETS AND UTILITY BILLING INSERTS THAT WAS SENT OVER TO 60,000 HOUSES. UH, MULTIPLE NUMBER OF MEDIA CHANNELS, UH, CITY PRESS WEBSITES, THINGS LIKE THAT. UH, JUST OUTSIDE THE DOOR HERE, YOU MAY HAVE SEEN THAT BIG A-FRAME STAND THAT'S HERE AND SOME FLYERS AROUND TOWN. HERE'S SOME PHOTOS OF, OF SOME OF THOSE THINGS THERE. THOSE ARE SOME OF THE FLYERS HERE. AND THAT A-FRAME IS TAKEN OUTSIDE OF THE, UH, THE NORTH LIBRARY. AND I, I'M JUST GONNA JUMP IN JUST FOR ONE SECOND TO CLARIFY ONE THING. THESE ARE ALL, ALL OF THIS PUSH, ALL OF THIS COLLATERAL IS TO HELP PEOPLE OPT IN FOR OUR FREE SERVICE. SO RIGHT NOW, GARLAND WAS, UH, ORIGINALLY GONNA LAUNCH THIS LIKE IN NOVEMBER, DECEMBER, BECAUSE OF THE UTILITY BILLING UP UPGRADE. IT GOT PUSHED BACK, PUSHED BACK, PUSHED BACK, AND WE'RE LIKE, WE'RE GONNA MISS COLD INCLUSIVE SEASON. SO WE GIFTED THE CITY A, A FREE PACK FREE ACCESS TO THE, THE SERVICE. AND WE WANTED TO PUT THESE SIGNS IN THESE BROCHURES AND GET 'EM OUT AND PUT 'EM IN THAT UTILITY BILLING MAILERS. SO WE HAVE DONE THAT AND WE HAVE, WE HAVE INVESTED A QUARTER OF [00:55:01] A MILLION DOLLARS OF OUR OWN MONEY TO DO THIS. AND, AND IT, BUT IT'S THE RIGHT THING TO DO BECAUSE NOW WE'RE LOOKING AT, YOU SAW THE PEOPLE THAT CAME FORWARD ON TUESDAY NIGHT, THEY'RE, THEY'RE USING IT. IT IS HELPING 'EM. BUT THIS IS NOT GONNA IMMEDIATELY SHOW YOU HOW TO OPT OUT. 'CAUSE THE POINT OF THIS CAMPAIGN IS TO LET PEOPLE HAVE IT FOR FREE. SO I DON'T WANT PEOPLE TO THINK WE'RE TRYING TO HIDE THE OPT OUT THROUGH THIS CAMPAIGN, BUT BECAUSE THIS IS, THIS IS LETTING PEOPLE KNOW THEY'D USE IT FOR FREE UNTIL APRIL OR WHENEVER IT GOES ON FULL. SO GONNA ADD TO THAT, ALL THOSE QR CODES GO TO, UH, UH, THE FAT PAGE FOR OUR, OUR WEBSITE WITH GARLAND INFORMATION, QUESTIONS, ALL THAT OPT DOWN INFORMATION'S ON THERE AS WELL. UH, JUST KIND OF BRIEFLY TOUCH ON SOME OF THE WORK WE'VE DONE WITH THE SCHOOL. UH, LIKE BRIAN MENTIONED EARLIER, WE'RE, UH, MEMBERS OF THE, THE PTA COUNCIL OF PTAS. UH, SO THIS PROVIDES US DIFFERENT OPPORTUNITIES TO PRESENT EVENTS AND SOME OF THEIR ANNUAL EVENTS GET IN FRONT OF SOME PARENTS. UH, SOME OF OUR SUPER USERS, AS WE LIKE TO SAY, SOME PARENTS AT YOUNG MOMS, STUFF LIKE THAT. UH, WE'VE WORKED WITH, UH, SOME PRELIMINARY CONVERSATIONS WITH DR. COLE PEPPER. UH, SHE RUNS A LOT OF OUTREACH FOR, UH, THE DISTRICT. SHE'S AWESOME AND, UH, UM, YOU KNOW, HAPPY TO WORK WITH HER ON DIFFERENT KIND OF SCHOOL EVENTS. UM, LASTLY, THERE'S SOME, UH, OTHER SORT OF, UH, GROUPS IN TOWN CALLED CHILDCARE GROUP. THEY HELP, UH, VULNERABLE POPULATIONS, UM, THINGS LIKE THAT. UH, KIND OF PROVIDE RESOURCES FOR NEW FAMILIES, THINGS LIKE THAT IN THE AREA. UM, YOU ASKED SPECIFICALLY IF, UH, THE SCHOOL DISTRICT HAS OPTED OUT TO OUR KNOWLEDGE TO DATE. THEY HAVE NOT OPTED OUT OF, OF ANY SERVICE OR, OR, OR ANYTHING LIKE THAT. UH, UM, THAT'S, THAT'S, THAT'S NO ONE'S COMMUNICATIONS OF THAT. UH, JUST GONNA TALK BRIEFLY ABOUT SOME OF THE STUFF WE'VE DONE IN THE COMMUNITY. HERE'S SOME SOCIAL MEDIA PRESENCE. LIKE I SAID, HERE'S OUR DUMB MUGS HERE ON, ON TIKTOK AND, UH, UNDER THE HAT AND TOWN SQUARE, STUFF LIKE THAT. UM, WE'VE DONE SOME TARGETED ADS AS WELL IN GARLAND. AND WE'VE HAD, YOU KNOW, TENS OF THOUSANDS OF IMPRESSIONS. SO, UH, UH, JUST ANOTHER CHANNEL, WE'RE TRYING TO GET THE WORD OUT. UH, WE HAVE A BOOTS ON THE GROUND TEAM WHO'S BEEN, UH, INSTRUMENTAL IN DELIVERING SOME INFORMATION TO, TO HOUSES, UH, DOOR TO DOOR. I MEAN, THERE, THERE'S, WE'VE TARGETED SOME OF OUR, UH, MORE SENIOR DENSE, UH, POPULATIONS IN THESE THREE ZIP CODES HERE. UM, TO DATE, WE'VE HIT OVER 5,000 WITH THESE DOOR KNOCKERS AND FLYERS AND, AND THINGS LIKE THAT. BUT, UH, YOU KNOW, WE'RE HOPING TO EXPONENTIALLY INCREASE THAT NUMBER HERE IN THE COMING WEEKS, MONTHS. MAYBE NOT THIS WEEKEND THOUGH. SCHOOL CHILL, . UH, HERE'S SOME VOLUNTEER EFFORTS WE'VE HAD AT, UH, DIFFERENT CHARITABLE ORGANIZATIONS. GOOD SAM, UH, TRUSTED WORLD, AROUND TOWN, FRIENDSHIP HOUSE, THINGS LIKE THAT. UH, HERE'S US AT CHRISTMAS IN THE SQUARE. GOT A GOOD PHOTO WITH THE GRINCH THERE. UH, JUST, AND, AND AGAIN, MAINLY JUST WRITING INFORMATION, ASKING RESIDENT IF THEY HEARD ABOUT US, EXPLAINING HOW IT WORKS, EXPLAINING HOW TO OPT OUT, EXPLAINING HOW TO GIVE IT FREE TRIAL. UH, HERE'S SOME CHURCHES WE'VE BEEN TO AROUND TOWN. UH, THIS IS A LITTLE BIT MORE OF OUR BOOTS ON THE GROUND TEAM, KIND OF GOING DOOR TO DOOR, MEETING PASTORS, PROVIDING INFORMATION, UH, GIVING OUR INFORMATION, GIVING OUR CONTACT INFORMATION IF THEY WANNA CALL ME, HAVE ME COME SPEAK AT A SUNDAY SERMON AND STUFF LIKE THAT. UM, LAST THING I WANNA TOUCH ON SOME OF THE BUSINESS OUTREACH. WE ATTEND MONTHLY MEETINGS FOR THE GARLAND CHAMBER OF CONVERSE. UH, WE HOPE TO HOST ONE OF THE DIRECT CONNECT MEETINGS, UH, HERE IN THE NEXT, UH, COUPLE MONTHS. THEY'RE BOOKED OUT A LITTLE BIT, BUT WE'D LOVE TO SPONSOR STUFF LIKE THAT. GET IN FRONT OF THE CROWD, TALK A LITTLE BIT ABOUT SERVICE TO LOCAL BUSINESS OWNERS, MAYBE HOW IT CAN BENEFIT SOME OF THEIR STAFF. UH, WE'VE BEEN WORKING CLOSELY WITH SOME, SOME OTHER CLINICS IN TOWN AS WELL. UH, JUST WAYS WE CAN REFER PEOPLE. OBVIOUSLY WE'RE HAPPY TO TREAT FOLKS WHENEVER THEY COME AND CONTACT US. UH, WE'D LOVE TO TREAT YOUR IMMEDIATE NEED, BUT WE DON'T WANT TO BE YOUR MEDICAL HOME. AND, UM, WE'D LOVE TO REFER YOU BACK INTO EXISTING HEALTH INFRASTRUCTURE IN THE COMMUNITY. UH, IF YOU HAVE MORE SPECIFIC NEEDS, THERE'S SOME MENTAL HEALTH PLACES, CHIROPRACTIC NEEDS, UH, JUST PCP LEVEL NEEDS, STUFF LIKE THAT. BUT, UH, WE CAN GET PEOPLE BACK INTO TO LOCAL CLINICS, LOCAL DOCTORS, STUFF LIKE THAT. UM, LASTLY, UH, WE WERE ASKED TO INCLUDE SOME INFORMATION ABOUT, UH, SOME OF THE, THE, THE, THE FUNDING FROM THE PROGRAM, STUFF LIKE THAT. UH, IF YOU GUYS WANNA TAKE A PHOTO OR WHATEVER, THIS IS JUST SOME MONEY COMMITTED FOR DIFFERENT SOFTWARE UPDATES, EX ESCROW ACCOUNTS, UH, RE REIMBURSING THE CITY FOR ANY HOURS THAT CITY STAFF WORK, UH, OPTING PEOPLE OUT OR INFORMING OR WE'RE ASKING THEM TO KEEP THEIR HOURS. AND FOR FULL REIMBURSEMENT FOR THIS, NONE OF THAT IS MONEY THE CITY HAS SPENT. THOSE ARE ALL DOLLARS THAT WE, WE PAID THE CITY PAY THE CITY PER HOURS. UM, ON THE OPT. YOU DON'T WANNA SAY SOMETHING. OKAY. SORRY SIR. LASTLY, I JUST WANNA UH, KIND OF TOUCH AGAIN ON WHAT BRIAN WAS MENTIONING WITH THE, THE EARLY ACCESS. UM, SERIOUSLY, IF YOU GUYS WANNA TRY IT FOR FREE TONIGHT, YOU GO HOME WITH SNIFFLES, YOU CAN TEXT THAT NUMBER UNTIL 10 TONIGHT. UH, OUR PA ETTE IS ON RIGHT NOW. SHE'S AWESOME. SHE'S GREAT. UM, SHE SPEAKS SPANISH AS WELL. A LOT OF OUR PREDATORS SPEAKS SPANISH. UM, YOU KNOW, SHE'S VERY WARM, WELCOMING. I'M GONNA TRY, YOU CAN SAVE OUR CONTACT WITH THAT RIGHT THERE. UM, GIVE YOU GUYS A MINUTE TO DO THAT. IT'LL JUST PUT UP A CONTACT IN YOUR PHONE WITH OUR NUMBER ON IT. UM, AND THEN SEE SOME PHONES GO DOWN. I GOT ONE. MA'AM, WOULD YOU PLEASE BE SEAT [01:00:01] IN BACK? YOU YOU? YES. WOULD YOU PLEASE SEAT TO FINISHES, PLEASE? OH, I'M TRYING TO, PLEASE, PLEASE. YEAH. AND THEN JUST THE LAST SLIDE HERE. THIS IS A, THAT FAQ PAGE I MENTIONED, UH, AGAIN, ONE MORE. I KNOW THERE'S A MILLION QR CODES HERE, THE WORLD NOW, BUT, UH, THIS HAS A BUNCH OF QUESTIONS. I'M SURE WE'LL COVER SOME OF THEM HERE NOW, AND OBVIOUSLY WE'RE HAPPY TO ANSWER 'EM. BUT, UH, IF YOU WANT, UH, MORE PERMANENT FORM OF THIS, YOU CAN SAVE THAT LINK THERE AND IT'LL TAKE YOU TO SOME QUESTIONS ABOUT THE PROGRAM. ANYWAYS, THAT'S ALL WE GOT. UH, WE'VE GOT SOME QUESTIONS, SO WE'LL GET YOU ON THE ROAD. UH, JUST REMINDER, COUNCIL, WE DO HAVE SEVERAL QUESTIONS THAT ARE NOT IN THE HEALTH PATHWAY. OKAY? WE, WE, WE'LL SAVE THOSE. OKAY? OKAY. OKAY. OKAY. SO FIRST ONE IS YOUR ADS SHOW THAT 10,000 FAMILIES, UH, BUT THE DOCTOR SAYS 10,000 USES ON THE PILOT PROGRAM, WHICH, WHAT WAS THAT TO? NO, UH, WE OFFERED THE PILOT, AGAIN, IT'S NOT A PILOT, I DON'T WANT TO CALL IT A PILOT. IT'S BEEN CALLED A PILOT. IT'S A, A FREE ACCESS UP TO 10,000 HOUSEHOLDS. OKAY. AND SO IT IS NOT 10,000 PEOPLE THAT HAVE USED OUR SYSTEM. WE PROVIDE THAT ACCESS TO 10,000 HOUSEHOLDS. AND WE GOT, LIKE, THINK OF THEM WAS 3,400 THAT HAVE USED. CORRECT. UH, AND THEN LAST NIGHT, UM, THE MAYOR CAME OUT AGAINST MD PATHWAYS. DO YOU HAVE A RESPONSE TO THAT? I DON'T. UM, HE, HE VOTED NO THE FIRST TIME. SO IT'S, IT'S, IT'S, UH, YESTERDAY THE MAYOR SAID THAT SENIORS LOW INCOME HOUSEHOLDS AND PEOPLE WITH LIMITED ENGLISH ARE FAR LESS LIKELY TO BE AWARE OF THE PROGRAM. UM, HE, UM, AT COUNCIL TUESDAY, UM, COMPANY SAID THAT, UM, THEY WERE ATTEMPTING TO REACH THE ELDERLY. IT TOLD US SEVERAL ZIP CODES THAT WERE RELIEVING DOOR HANGERS. UM, THIS PERSON'S AT 7 5 0 4 0 AND HAVE NOT RECEIVED A DOOR HANGER. WHEN CAN YOU, WHEN CAN THEY EXPECT ONE? I I DUNNO WHEN THEY CAN EXPECT ONE, BUT, UM, I WOULD SAY THE ARGUMENT THAT, WELL, THERE'S A LANGUAGE BARRIER. IT DOESN'T MATTER WHAT LANGUAGE YOU SPEAK. IF YOU USE OUR SYSTEM AND YOU TEXT US IN THAT LANGUAGE, OUR DOCTORS GET IT IN THE LANGUAGE THAT THEY SPEAK AND THEY TEXT BACK AND YOU GET IT IN YOUR LANGUAGE. SO WE CAN DO THAT TO LIKE, HOW MANY LANGUAGES? OVER A HUNDRED, OVER A HUNDRED LANGUAGES. SO, SO WE'LL ALWAYS BE ABLE TO COMMUNICATE WITH YOU AND THE, THE ARGUMENT THAT, UM, PEOPLE THAT ENGLISH ISN'T THEIR FIRST LANGUAGE DON'T KNOW ABOUT THIS, BUT WE HAD INTERPRETERS ON TUESDAY NIGHT IN THE WORK SESSION FOR AT LEAST THREE PEOPLE THAT WERE, THAT CAME AND DID NOT SPEAK ENGLISH AS THEIR FIRST LANGUAGE. SO, UM, I, I'M JUST SAYING WHAT I'M SEEING AT, AT, UH, AT WORK SESSIONS, BUT YEAH. AND TO RESPOND TO THE, UH, THE RESIDENT WHO SAID THEY LIVE IN THE OH FOUR OH ZIP CODE AND THEY HAVEN'T RECEIVED ONE, UM, I WOULD, I WOULD LOVE TO GIVE YOU A, A DEFINITE TIMELINE. UM, WE HAVE SOME INFORMATION HERE. WE'RE, WE'RE HOPING TO HIT ALL, ALL NEIGHBORHOODS HERE IN THE COMING MONTHS. UH, I TO GIVE YOU AN EXACT DATE OF WHEN WE'LL BE AT YOUR HOUSE. I, I I CAN'T DO THAT. I'M SORRY. OKAY. WE, WE HAVE ONE FINAL QUESTION. OKAY. UH, IF ALL OF, IF ALL YOU VERIFY IS AN ADDRESS, HOW DO YOU PREVENT FRAUD AND YOUR WATER? UH, CALENDAR. SO YOU, YOU HAVE TO SUBMIT THAT VIA AS PART OF THE WE DO OPT OUT. YEP. OKAY. OKAY. ONE LAST QUESTION. UH, I'M GONNA ASK THE AUDIENCE FIRST AND THEN YOU CAN RESPOND TO HOW MANY OF YOU HAVE GOTTEN AT YOUR HOUSE, INFORMATION ABOUT SPRO PROGRAM, BUT IT'S NOT REPRESENTATIVE OF THE PROGRAM. OKAY. ALRIGHT. HOW MANY OF YOU HAVE NOT GOTTEN INFORMATION ABOUT THIS PROGRAM AT YOUR HOUSE? RIGHT. ALRIGHT. ALRIGHT. HAVING TAKEN THAT TO NUMBER OF PEOPLE IN THIS ZIP CODE AND WE'VE GOT TENS OF ZIP CODES AND THE SAID, UH, HOW AND WHEN ARE YOU GOING TO GET THE INFORMATION OUT THAT'S NECESSARY FOR NOT TO SIGN UP, BUT JUST UNDERSTAND THIS PROGRAM? WHAT PLAN IS MR. BE STILL HERE? OH, OH, DO YOU WANT TALK TO US SINCE WE'RE GONNA MEET MONDAY? I DIDN'T WANT TO. OKAY. UM, WE'RE GONNA, WE'RE WORKING WITH STAFF LONG WAY THAT WE'LL REACH EVERYBODY, UM, POTENTIALLY BY PHONE, TEXT, AND, UM, EMAIL, UH, AS WELL AS, UH, POTENTIALLY MAILING A, A ACTUAL LETTER LIKE PHYSICAL MAIL TO, TO EVERYONE. SO WE'RE GONNA MAKE SURE THAT HAPPENS MULTIPLE TIMES WITH THE OUTBOUND OUTREACH, WITH THE PHONE, THE TEXT, THE EMAIL. THERE IS A WAY THAT WE CAN DO THAT AND THAT'S OUR, OUR STRATEGY TO WORK WITH STAFF TO DO THAT. IN CONJUNCTION WITH THAT, WE HOPE JUST PUT IT IN THE UTILITY BILL. WE, WE DO THAT ALSO. [01:05:01] WE WILL, WE WILL, WE, THAT SHOULD BE CONTINUED. UH, UH, THIS PROGRAM HAS GOT A LOT OF CONVERSATION LATELY. A LOT OF IT, AND BOTH SIDES, AND I'M SURE IT'LL BE CONTINUED. OKAY. AND SO I WANTED TO THANK BRIAN FOR PRESENTATIONS. CONSIDER YOU, IF YOU STILL HAVE OTHER QUESTIONS, IF BRIAN WILL, AND IF WE HAVE QUESTION FOR YOU. YES, YOU COULD. I I CAN ANSWER THEM IF, IF, IF I CAN. IF I CAN'T TONIGHT, I'LL ANSWER 'EM LATER. ALRIGHT. OKAY. GO FOR IT. NO. UM, MY BIGGEST THING, THERE'S SOME MERIT TO WHAT THEY'RE DOING AND I DON'T DISCOUNT THAT. AND PEOPLE CAN'T AFFORD TO, TO GO TO THE DOCTOR. THAT'S FACT, MY CONCERN IS TO THE ELDERLY THAT AREN'T ON TIKTOK, THEY'RE NOT ON SOCIAL MEDIA. THEY DON'T EVEN, THEY'RE LUCKY IF THEY KNOW HOW TO USE THEIR HOME PHONE. AND IT'S THOSE PEOPLE THAT I'LL WORRY ABOUT BUT LIVE ON A FIXED INCOME, IT $6 MAY NOT SOUND LIKE A LOT, BUT TO SOME PEOPLE IT IS. AND THOSE ARE THE ONES I'M CONCERNED ABOUT. HOW ARE THEY GONNA KNOW IT? AND YOU KNOW, QUITE FRANKLY, I WOULD DONATE FOR SOMEBODY TO HAVE ACCESS TO GOOD CARE LIKE THAT. UM, THERE'S A TIME OF MY LIFE IT WOULD'VE BENEFITED ME. I JUST THINK NOW IT'S BEEN IMPLEMENTED AND THE WAY THAT THE PROGRAM HAS, IT'S JUST NOT BEEN WELL PRESENTED. THAT'S PROBABLY MY BIGGEST CONTROL. I TAKE OWNERSHIP OF THAT AND WE'RE GONNA MAKE THAT. AND THAT'S OUR, WE'RE GONNA KEEP DOING THIS. KEEP TRYING TO GET, I MEAN IF, I DON'T KNOW IF IT'S BEEN SAID, BUT IF SOMEONE USES THE SERVICE AND WE, LET'S SAY WE GO LIVE IN APRIL, APRIL, MAY, JUNE, JULY ROLLS AROUND AND THEY SEE IT ON THEIR BUILDING, BUT I'VE NEVER USED IT. OR EVEN IF THEY HAVE USED IT, THEY SAY, I DON'T WANT IT. BY THE WAY, ALL THE PEOPLE THAT HAVE USED IT IN GARLAND SO FAR, WE HAVEN'T, WE HAVEN'T RECEIVED ONE NEGATIVE COMMENT, NOR HAVE WE HEARD ANYTHING FROM COUNSELOR STAFF, WHICH THAT'S A GOOD BAD DO. UH, WE REFUND THEM. SO IF A, IF A SENIOR CITIZEN SAYS, I DON'T, I DON'T, DIDN'T KNOW I HAD THIS OR ANYBODY WRONG SAYS, I DON'T KNOW THIS BECAUSE THERE'S LESSING, THERE'S NO WAY MORE ABOUT WHAT'S GOING ON WITH C ME THAN I DO. THAT'S NOT, THAT'S NOT ON YOU TO ME. AS, AS IT'S ON EACH OF OUR COUNSEL MEMBERS TO, WELL, LEMME RESPOND TO THAT. UM, FRIENDLY FOR OLDER PEOPLE. LET ME RESPOND TO THAT. PLEASE, PLEASE. THAT, THAT, THAT'S AN ISSUE THAT THE COUNCIL WILL BE ADDRESSING IS GOING TO ADDRESS THAT EXACT CONCERN. SO STAY TUNED AND LOOK FOR YOU NOW. SO I, ALONG THE LINES OF WHAT, AND I THINK IT DOES HAVE MERIT, BUT, AND MAYBE YOU DISCUSSED THIS AT OTHER MEETINGS, I'M SURE YOU DISCUSSED IT AT COUNCIL TEAM. SO PERSONALLY, HOWEVER IT WAS GOING BROUGHT BEFORE THE, THE CITIZENS TO VOTE ON LENDER WOULD EVEN WANT IT TO, YOU KNOW, OFFER THE INSURANCE FOR THE CITIZENS BECAUSE THE CITIZENS WERE NOT ALLOWED TO VOTE ON HE HELP US UNDERSTAND WHY, SIR. YES. WELL MA'AM, LIKE I SAID, ONCE WE DO WHAT WE GOT TO DO NEXT AND, AND GO GET A HOUSE SOON, I, I HOPE CITY MANAGER SITTING BACK THERE AND WE, WE HAVE TO VET IT FIRST AND WE'LL DO THAT. THE CITY OF S NOT IN INSURANCE BUSINESS. WELL, AND, AND, OKAY. ALRIGHT. SO THERE'RE ALL KIND OF INNUENDOS AND CONVERSATIONS. PEOPLE GOT THEIR OWN OPINIONS. THAT'S FINE, THAT'S FINE. I LISTEN TO IT ALL THE TIME. RIGHT. ALRIGHT. BUT WHAT WE KNOW IS THERE'S THAT, THERE'S AN ISSUE. AND AS FAR AS ACCESSIBILITY, AS FAR AS INFORMATION THAT OUR SENIORS, NOT, NOT JUST OUR SENIORS, BUT OUR COMMUNITY, WE'VE GOT 51,000 HOUSEHOLD. OKAY. ON, ON, ON THE SYSTEM. I, I KNOW [01:10:01] GOOD AT THIS PRESENT TIME YOU'VE GOT, HOW DID THEY SIGN THAT? WE GOT FIVE, 5,000 NOW. 5,000. SO, SO WE, WE TELL ME THAT WE, WE KNOW FOR A FACT. WE KNOW FOR A FACT THAT THE NUMBERS DON'T MATCH. SO WE ARE GONNA DO SOMETHING ABOUT THAT. RIGHT. THAT'S A PROMISE. RIGHT. AND AND IT WILL BE ANNOUNCED LATER. LATER THAT MAY. YES. UM, SO YOU SCHOOL DISTRICT, SO THIS NOT RESIDENTIAL OWNERS, OWNERS, OWNERS AS IT'S ONLY BEING THE SERVICE CAN BE AVAILABLE TO BUSINESSES AND RESIDENTIAL. RIGHT NOW OUR CONTRACT IS TO HAVE IT AS RESIDENTIAL. NO, I THINK THE QUESTION WAS HAS IS GARLAND, ISD, ARE THEY FORMALLY LIKE, PARTNERING WITH US OR ATTEMPTING TO LIKE, TAKE THIS TO THE ATTENDANCE OFFICERS SO THAT WHEN SOMEBODY CALLS IN SICK, THEY COULD GET HELP WITH OUR NUMBER. THEY MAY NOT HAVE INSURANCE OR, UH, ACCESS TO A DOCTOR. SO I THINK THAT'S WHERE THAT CAME FROM. AND, AND WE HAVE NOT ENTERED INTO ANY PARTNERSHIP WITH THE SCHOOL DISTRICT. WE'VE JUST NEVER RECEIVED ANY WRITTEN COMMUNICATION SCHOOL DISTRICT BECAUSE OF SOME OF THE FOLKS ON FACEBOOK. THEY QUESTIONED THE SCHOOL DISTRICT. THEY SAID THIS TIME WE'RE NOT WORKING WITH MD HEALTH PATHWAYS AT THIS TIME. THEY'RE NOT FORMALLY WORKING WITH US IN ANY WAY, BUT THEY'VE NEVER NOTIFIED US THAT THEY'RE NOT GOING TO EMBRACE US EVENTUALLY OR HELP US. WE JUST DON'T KNOW. AND THAT'S WHY WE'RE GOING THROUGH PPA. WE'RE TALKING TO DR. , THE SCHOOL DISTRICT. UM, WE HAVE NOT MET WITH DR. LOPEZ. THAT'S A, THAT'S A GOOD QUESTION TO ASK THE SCHOOL DISTRICT. OKAY. ONE MORE QUESTION. YES. YOU'RE TAKING OWNERSHIP OF THE WAY THIS IS ROLLED OUT. WOULD YOU BE WILLING TO BACK UP AND GO THROUGH A COMPETITIVE BIDDING PROCESS WITH THE CITY AS OPPOSED TO IT JUST HANDING IT TO YOU? WE ALREADY HAVE IT. COMPETITIVE BID. YES. IT'S CALLED AND I, I CAN HAVE BILL NOT, THERE WAS NO, UH, WHAT BILL WOULD YOU LIKE TO EXPLAIN THAT FROM THE PURCHASING RECORD? ASSISTANT MANAGER FOR THE, THE CITY. SO WHAT, UH, MR. DAVIS IS REFERRING TO IS THEIR SERVICE IS ON A CONTRACT STATE PROCUREMENT COOPERATIVE CALLED TIPS. UH, IT'S, UH, THEY'RE SIMILAR PURCHASING COOPERATIVES, UH, THROUGHOUT THE, THE STATE, THROUGHOUT THE NATION THAT THE CITY TAKE. SO THESE COOPERATIVES GO ON IN THESE BID ITEMS OUT, AND THEN THEY ARE AVAILABLE FOR GOVERNMENTAL ENTITIES TO BE ABLE TO UTILIZE THOSE CONTRACTS. MR SAID THEY ARE ON A, THE TIPS CONTRACT, WHICH IS INCREDIBLY CONTRACT. AND SO THIS IS SIMILAR TO ITEMS, UH, THAT ARE ON OTHER COOPER. YOU PURCHASE FIRE TRUCKS OFF OF COOPERATIVE PURCHASE VEHICLES, YOU PURCHASE OFFICE EQUIPMENT, YOU CAN PURCHASE, UH, SERVICES THAT ARE, UH, WITHIN THE, UH, CITY'S PURVIEW. AND SO THAT IS AN ITEM. THAT'S ALL THAT. HOW LONG HAVE YOU BEEN ON AND HOW MANY OTHERS WERE ON TIPS? I'M VERY FAMILIAR WITH THE PROCESS. I DIDN'T YOUR QUESTION. HOW MANY, HOW MANY BIDS DID YOU PAY? TIPS OR GROUP STUDY? TEXAS. SURE. SO, AND HOW LONG HAS PHILLIP HAD ON TIPS? CAN YOU ANSWER THE QUESTION? WE'VE BEEN ON PROBABLY 18 MONTHS, RIGHT? SAID FIVE DAYS. I'M NOT AWARE. RIGHT SIDE IS ON. WELL, THE QUESTION IS HOW MANY, HOW MANY DID YOU BOOK FOR REFERENCES FROM TIPS OR FROM THE DEPARTMENT? SURE. SO THERE, TO YOUR POINT, THERE ARE SEVERAL, UM, PURCHASING OFFERS THAT ARE OUT THERE IN THE DISCUSSION WITH COUNCIL AND UH, THAT GONE TO PUBLIC MEETING. WE INFORMED THEM THAT THEY ARE ON THE CONTRACT AND THAT YOU REQUIRED TO GET THROUGH. NO, WE'RE NOT REQUIRED TO GET, WE GET THROUGH. IT'S NOT A REQUIREMENT. OKAY. OKAY. SO TO THE CITY, SEE THERE'S JUST SOME TRANSPARENCY. THAT'S THE PROBLEM. LET LEMME SAY THIS. GO AROUND WHILE, SO CONTINUE. WE'RE ALL WITH HIM. ALRIGHT. ALRIGHT. UM, THAT'S ALL THE PRESENTERS TONIGHT. UH, SCOTT, YOU HAVE ANY OF THE QUESTIONS? I DO. GO AHEAD. [01:15:01] ALRIGHT, SO THIS IS, UH, HOW DO WE GET THE FLYERS TO STOP TRASHING UP THE NEIGHBORHOOD? THAT'S A QUESTION. THAT'S, THAT'S A I'VE GOT BAGS AND BAGS AND BAGS. BAGS. AND THIS IS, THIS IS ALMOST A MONTH. RIGHT. OKAY, GREAT. AND IT'S ALL OVER MY NEIGHBORHOOD. IT IT'S IT'S EVERYWHERE. THESE, THESE AREN'T, THESE AREN'T WET YET. YES, YES. AND THEY HAVEN'T YET BEEN RUN OVER BY A MOWER. RIGHT, RIGHT, RIGHT. SO, SO, SO BY THE TIME THEY GET WET AND GET RUN OVER BY A MOWER, THIS IS, THIS IS JUST GARBAGE IN MY NEIGHBORHOOD. RIGHT? WELL, EVERY NEIGHBORHOOD THAT I LIVE IN AND THAT I'VE DRIVEN THROUGH AND I'VE BEEN IN EVERY NEIGHBORHOOD, I SEE THAT SAME, WE HAVE THAT SAME PROBLEM. IT, IT'S NOT, CAN WE FIX IT? WE, WE, WE, WE CAN WE FIX IT. WE TRIED TO FIX IT, BUT WE CAN'T STOP IT RIGHT NOW. SO YOU GOT SUGGESTIONS. I'LL TALK TO YOU LATER ABOUT THAT. AND WE HAD A, WE HAD A SUBCOMMITTEE MEETING TODAY OF THE COUNCIL TO ADDRESS THIS VERY ISSUE. AND WE'RE WORKING HARD TO COME UP WITH THE SOLUTION. WE HAVE SOME IDEAS, WE'RE LIMITED, LIMITED A LITTLE BIT BY THE FIRST AMENDMENT RIGHT INTO THE BECAUSE THE COURTS HAVE SAID, WE CAN ONLY ENFORCE CERTAIN THINGS, BUT WE'RE LOOKING FOR A SOLUTION. THIS, AND THAT'S WHAT WE MET ABOUT TODAY, RIGHT? HEARING ABOUT IT TODAY. YES. WE'RE WORKING ON THAT. YEAH. MY, EVERYTHING FROM MY YARD TO, UH, CALIBER OF MY NEIGHBOR. RIGHT. WE'RE WORKING ON THAT. THANK YOU MIKE. WE SAID THANK YOU, MIKE. THANK ALL OF YOU FOR COMING OUT TONIGHT FOR THIS. AT LEAST NOTHING ELSE LISTENING TO THE INFORMATION THAT'S BEEN SHARED WITH YOU. AND I'LL SAY THIS, STAY TUNED FOR MORE INFORMATION. I CAN'T TALK ABOUT IT TONIGHT, BUT STAY TUNED. WATCH YOUR MAILBOX AND YOU'LL BE, YOU'LL BE GETTING MORE INFORMATION SOON. RIGHT? SO WE, WE ARE AWARE OF PROBLEMS AND ADDRESS. SO, SO ON BEHALF OF THE CITY MANAGER AND MAYOR AND THE REST OF COUNCIL, I, YOU. * This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.