Sep 14, 2026 Work Session

[00:00:09]

SEPTEMBER 14TH, 2026 WORK SESSION OF THE GARDEN CITY COUNCIL. COUNCIL MEMBER MOORE WON'T BE JOINING US THIS EVENING. AND ALSO ITEMS NUMBER TWO AND NUMBER NINE. NUMBER TWO, THE SMALL WATERSHED DAM SITE NUMBER 11 AND THE INFRASTRUCTURE SUMMIT BY COUNCIL MEMBER MOORE. THOSE ITEMS WILL BE HEARD AT A LATER DATE. FIRST ITEM ON OUR AGENDA IS PUBLIC COMMENTS ON WORK SESSION ITEMS. MADAM SECRETARY, DO WE HAVE ANY SPEAKERS SIGNED

[ CONSIDER THE CONSENT AGENDA]

[1. 2027 Annual Proposed Council Calendar]

[4. Development Services Committee Report]

SO WE HAVE TWO ITEMS INCLUDED IN THIS IN THIS ITEM. SO ONE IS THE AUTOMOTIVE USES AND THE INDUSTRIAL USES THAT WE LOOKED AT. AND WE WORK WITH THE DEVELOPMENT SERVICES COMMITTEE ON THAT. AND THEN THERE'S THE NON DISTURBED ZONE ITEM THAT MIKE MIKE POLACEK WILL BE PRESENTING. SO THE FIRST ONE WAS AUTOMOTIVE USES. I THINK FORMER COUNCILMAN JEFF BASS HAD BROUGHT IT UP THAT, HEY, OUR DEFINITIONS ARE KIND OF ANTIQUATED. OBVIOUSLY, THE WAY CARS ARE MADE NOW, IT'S A LOT OF CHANGES, A LOT OF TECHNOLOGY ADVANCES. SO SOMETIMES WHEN WE ARE TRYING TO CLASSIFY A USE BASED ON THOSE DEFINITIONS, IT KIND OF GETS HARDER.T KIND OF GETS GRAY. I RECOGNIZE THAT IT DOESN'T MATTER HOW MANY DEFINITIONS UPDATE WE WILL DO, THERE WILL ALWAYS BE CHANGES. BUT I THINK THERE'S A NEED TO KIND OF BRING IT UP TO DATE TO MATCH THE TECHNOLOGIES THAT ARE USED, THAT ARE BEING USED ON AUTOMOTIVE USES TODAY. SO CURRENTLY OUR BOTH OUR DEFINITIONS, AUTOMOTIVE, AUTOMOTIVE, REPAIR, MAJOR AND MINOR. THEY'RE VERY SPECIFIC ON ACTIVITIES LIKE WHAT'S BEING DONE ON THE VEHICLE AND PARTS OF THE VEHICLE. AGAIN, IT DOESN'T KEEP PACE WITH THE ADVANCES THAT WE HAVE HAD RECENTLY. AND THEN THE WAY WE ARE TRYING TO TACKLE IT IS THAT THE STANDARDS WILL BE A LITTLE BROADER. AND INSTEAD OF FOCUSING ON ACTUAL PARTS OR ACTUAL ACTIVITY ON THE VEHICLE, THE DEFINITION WL FOCUS A LITTLE BIT MORE ON THE INTENSITY OF THE OPERATION. SO FOR EXAMPLE, FOR MINOR AUTOMOTIVE REPAIR, IT'S GENERALLY JUST GOING TO FOCUS ON ROUTINE ROUTINE MAINTENANCE AND LIMITED SERVICE ACTIVITIES.

AND THEN MAJOR WILL BE SUBSTANTIAL DISASSEMBLY, REBUILDING COALITION BODYWORK PAINTING. SO ANYTHING THAT HAS TO DEAL WITH THE VEHICLE'S BODY ITSELF WOULD BE MAJOR. BUT ANYTHING THAT'S ROUTINE, TIRED, THINGS LIKE THAT WILL STILL BE MINOR, NOT TOO BIG OF A CHANGE, BUT IT'S MORE CLEANING UP BECAUSE IT HAS COME UP SEVERAL TIMES WHERE WE CLASSIFIED IT AS SOMETHING, AND THEN THE APPLICANT HAD TO COME IN AND EXPLAIN TO US WHY THEIR FUNCTION IS SOMETHING DIFFERENT. AND WHEN WE REALLY EXAMINE THEIR NARRATIVE, IT WAS ACTUALLY LEANING MORE TOWARD THE ANOTHER ANOTHER DEFINITION. SO WE WILL STILL INCLUDE SOME LISTS, SOME SHORT LIST OF EXAMPLE ACTIVITIES IN THE DEFINITIONS. BUT GENERALLY WE'RE JUST GOING TO HAVE IT ROUTINE MAINTENANCE AND LIMITED SERVICE AND THEN DISASSEMBLY, REBUILDING COALITION BODYWORK PAINTING AS MAJOR. AND AGAIN, JUST TO THINK OF WHAT KIND OF IMPACT THOSE USES HAVE. OBVIOUSLY, ROUTINE MAINTENANCE AND SERVICE WORK DOESN'T HAVE TOO BIG OF AN IMPACT IN TERMS OF NOISE POLLUTION TO THE SURROUNDING, AS COMPARED TO WHEN BODY WORK IS BEING DONE. WE DO HAVE SOME SPECIAL STANDARDS AS WELL. I THINK THIS

[00:05:07]

I'M GOING TO LOOK FOR COUNCIL'S DIRECTION ON THAT, THAT, HEY, DO WE WANT TO MAKE AUTOMOBILE REPAIR MINOR NEEDING AN SUP EVEN IN HEAVY COMMERCIAL DISTRICT. BUT RIGHT NOW THIS IS WHERE WE ARE STANDING. ONE SECOND DEPUTY MAYOR PRO TEM. WELL, THERE'S ONE THING THAT I THINK ONE OF THE THE KEY DISCRIMINATORS, YOU ALREADY HIT ON IT JUST A LITTLE BIT BETWEEN MINOR AND MAJOR AUTOMOTIVE. IS IT SOMETHING THAT CAN BE ACCOMPLISHED IN ONE DAY? THAT'S THE MAIN THING. AND ANYTHING BEYOND THAT GETS INTO MAJOR WORK BODY WORK. YOU DO NOT DO BODY WORK IN ONE DAY. AND SAME WITH ALL YOUR MAJOR WORK. YEAH, YOU'RE ABSOLUTELY RIGHT. THAT'S, THAT'S WHAT WE'RE TRYING TO TACKLE. OKAY. THANK YOU. I CALLED YOU DEPUTY MAYOR PRO TEM, I DEMOTED YOU. YOU'RE MAYOR PRO TEM NOW. WAIT FOR THE PRESENTATION. OKAY. ANYTHING ELSE, SIR? OKAY. THANK YOU. OKAY. SO IS THERE ANY OTHER QUESTIONS BEFORE WE MOVE TO AGAIN, NOT TOO SUBSTANTIAL OF CHANGES. JUST CLARIFYING THE DEFINITIONS AND CHANGING, MAKING THIS CHANGE ON THE USE CHART. IF NOBODY HAS QUESTIONS FOR NOW, WE CAN MOVE ON TO THE INDUSTRIAL USES. ALL RIGHT COUNCILMEMBER, I RECENTLY HAD A DEALERSHIP POP UP IN DISTRICT FIVE AT KINGSLEY AND GARLAND ROAD, RIGHT ACROSS THE STREET FROM THE OLD HYPERMART, AND A HUGE PIECE OF LAND THAT WE'VE REZONED AND ARE TRYING TO REVITALIZE AND REDEVELOP. AND BECAUSE IT'S IN HIGH COMMERCIAL, IT'S ZONED. PART OF THE PROPERTY WAS ZONED HIGH COMMERCIAL. THE AUTO USE WAS ALLOWED BY. RIGHT. I WOULD ABSOLUTELY LOVE TO SEE S, U, P AND EVERYTHING EXCEPT FOR INDUSTRIAL. I THOUGHT YOU WERE GOING TO SAY THAT. SO YES. SO WITH THIS DEFINITION UPDATE AND USE CHART UPDATE, I THINK WE CAN TACKLE THAT. AND IT'S THAT ONE IS A AUTO SALES NEW OR USED. SO THAT WASN'T PART OF THIS BUT IT IS AN AUTOMATED USE. SO WE CAN ABSOLUTELY MAKE THAT CHANGE FOR ALL AUTO RELATED. AND AND IF THAT'S, YOU KNOW, AN ISSUE FOR ANYONE ELSE, I WOULD BE HAPPY TO JUST MAKE THE BOUNDARIES. DISTRICT FIVE. AND.

WELL, THE USE CHART DOESN'T WORK THAT WAY, UNFORTUNATELY. THANK YOU. THANK YOU MAYOR. ALL RIGHT. THANK YOU. DEPUTY MAYOR PRO TEM DUTTON, I WOULD LIKE AUTO USE AS AN SUP REQUIRED AT NO MATTER WHERE IT IS. HONESTLY, WE'VE GOT PLENTY OF QUESTIONABLE ONES IN THE INDUSTRIAL AREA THAT YOU KNOW. SO MY QUESTION IS WITH THE AUTO USES. SO THERE'S ONE ON LAVON THAT WE HAD SEEN PREVIOUSLY. ON A SIGNAGE ISSUEUE. THEY THEN DECIDED TO RENT U-HAULS, WHICH WAS NOT ON THEIR SUP. NOW THEY ARE A CAR LOT. IT WAS A TIRE SHOP ORIGINALLY. NOW IT IS A CAR LOT. SO THE WAY THAT THE CERTIFICATE OF OCCUPANCY IS WRITTEN, IT HAS. A. IT'S A VERY

[00:10:01]

AND SO HOWEVER THAT NEEDS TO CHANGE WOULD BE FANTASTIC. YES. AND THAT'S SOMETHING WE'RE WORKING WITH BUILDING INSPECTIONS AS WELL. SO I MEAN THERE'S JUST A LOT OF LAYERS LIKE THE GDC CHANGED IN 2015. THE USES WERE UPDATED IN THE USE CHART. AND BUT WE'RE TRYING TO MAKE SURE THE CEO'S NOW COMPLETELY REFLECT THE EXACT USE THAT WE HAVE ON THE USE CHART. THAT'S THE ONLY WAY WE CAN THEN REDIRECT IT TO THE DEFINITION. SO I THINK WE'RE TRYING TO TACKLE IT THAT WAY. AND WE'RE CLOSE, BUT I TOTALLY GET THAT POINT. WE'LL GET THE SUP. BUT ARE YOU ALSO TALKING ABOUT DOING SUP IN THE INDUSTRIAL DISTRICT? YEAH, I WOULD LIKE AN SUP NO MATTER WHERE THEY'RE TRYING TO GO. TO COME COMBAT A LOT OF THE LESS THAN OPEN UP THINGS THAT ARE CURRENTLY HAPPENING. I THINK THAT THAT WOULD BE THE BEST WAY FOR US TO HAVE SOME KIND OF CONTROL OVER WHAT IS GOING INTO THESE PLACES, BECAUSE IT'S EASY TO GET APPROVED FOR SOMETHING IN THE INDUSTRIAL AREA BECAUSE YOU'RE ALLOWED BY RIGHT OR WHATEVER. AND BUT ALSO BECAUSE YOU'RE OFF OF THE BEATEN PATH. SO YOU SEE A LOT OF QUESTIONABLE BUSINESSES THAT ARE GOING IN THE INDUSTRIAL AREA BECAUSE THEY'RE NOT ON A MAJOR THOROUGHFARE, AND YOUR AVERAGE PERSON ISN'T JUST DRIVING AROUND THE INDUSTRIAL AREA TO SEE WHAT'S REALLY GOING ON. AND SO A LOT OF SHADY STUFF HAPPENS IN THE INDUSTRIAL ERA FOR THAT, FOR THAT REASON. SO I WOULD DEFINITELY BE A FAN OF AN SUP REGARDLESS OF WHERE THEY'RE TRYING TO GO. OKAY, WELL, WE'LL, WE'LL DO THAT AND THEN WE'LL WORK WITH CITY ATTORNEY'S OFFICE TO MAKE SURE THAT'S ALL GOOD BY THEM. THANK YOU. YOU'RE WELCOME. THERE'S NOTHING ELSE.

OKAY. OKAY. MAYOR PRO TEM SORRY TO BUZZ BACK IN, BUT DO WE HAVE ANY EXAMPLES OF WHERE WE HAVE A SUP AND EVERY ZONING DISTRICT IN THE CITY? YEAH. TATTOO, TATTOO OR THAT USE BODY PIERCING ESTABLISHMENT IS ONLY PERMITTED WITHIN SUP. OKAY. THERE IS AN INDUSTRIAL USE CALLED HIGH RISK CUZ THAT ONE'S ONLY PERMITTED WITHIN SUP. SO THERE ARE SOME SOME USES THAT ARE ONLY PERMITTED WITHIN SUP. SO IT'S LEGALLY POSSIBLE TO DO THAT. I THINK SO. OKAY. BUT I CITY ATTORNEY MAY CHAIRMAN. THE SHORT ANSWER IS YES, IT'S LEGALLY POSSIBLE. THE TWO CASES THAT SHE JUST MENTIONED, THE TWO EXAMPLES YOU'RE LOOKING AT ONE THAT'S HIGH RISK. THERE'S A LOT OF POTENTIAL FOR. IT'S A HEALTH AND SAFETY ISSUE BECAUSE THERE'S A LOT OF POTENTIAL FOR EXPLOSIONS OR CONTAMINATION AND OTHER ENVIRONMENTAL RISKS. THE SECOND ONE IS THE TATTOO SHOP.

AND THAT'S A HIGHLY REGULATED INDUSTRY ALSO THAT'S RELATED TO HEALTH AND SAFETY. SO TYPICALLY THE SUPS WE'RE GOING TO TOTALLY, IF WE'RE GOING TO TAKE ONE USE AND JUST REQUIRE AND NOT HAVE ANY ZONING DISTRICTS IN WHICH THEY'RE ALLOWED BY. RIGHT. IT'S BECAUSE IT'S HEALTH AND SAFETY RELATED. IT'S, IT'S CERTAINLY POSSIBLE TO DO IT THROUGH AN SUP AND NOT HAVE IT BY RIGHT.

BUT PROBABLY THE SAFEST WAY TO DO IT WOULD HAVE AT LEAST ONE ZONING DISTRICT. IT'S ALLOWED BY. RIGHT. AND THEN THE REST. IF THERE'S ANYTHING ELSE YOU'D LIKE IN ANOTHER LOCATION, THEN DO IT BY SUP. OKAY, SO A BEST PRACTICE WOULD BE TO LEAVE ONE ZONING DISTRICT. OTHERWISE THE THE, THE CLAIM WOULD BE THAT YOU'RE NO LONGER REGULATING A LAND USE. YOU'RE TRYING TO DEREGULATE AN INDUSTRY OUT OF THE CITY. IF YOU COMPLETELY ZONE THEM OUT. THAT'S THE

[00:15:03]

SO ONCE, IF WE LIMITED THE SUPS TO EVERYTHING EXCEPT FOR INDUSTRIAL FOR NOW, THEN ONCE THE COMP PLAN IS PRESENTED TO US IN OCTOBER, WE CAN REVISIT AND MAYBE HAVE WHOLE CITY KIND OF BROADER CONVERSATION. I CONVERSATION OKAY. YES, MA'AM. WITH THE SUPPORT OF OUR COMP PLAN. YES, MA'AM. OKAY. THANK YOU, THANK YOU. GRAHAM, ANYONE ELSE ON THIS? OH, OKAY. YEAH.

SO THIS ONE'S NOT AS CONTROVERSIAL, BUT THIS IS MORE FOR US TO AGAIN, BE ABLE TO CLASSIFY SIMILAR ISSUES, THOUGH. WE HAVE HEAVY MANUFACTURING USE AND LIGHT MANUFACTURING USE.

ALMOST EVERY TIME ONE OF THOSE USES COME IN, IT BECOMES A CONVERSATION OF WHAT SAVVY WHAT'S LIGHT STAFF OBVIOUSLY TRIES TO TAKE A HOLISTIC APPROACH AND TRIES TO TAKE A LOOK AT, OKAY, WHAT'S REALLY BEING DONE AT THE FACILITY. BUT AGAIN, TECHNOLOGY HAS CHANGED.

THINGS HAVE CHANGED. SO WE JUST NEEDED MORE CLARIFICATION ON THOSE TWO AS WELL. SO A BASIC DIFFERENTIATOR IS LIGHT IS WHEN THINGS ARE BEING ASSEMBLED FROM PREVIOUSLY PREPARED MATERIALS, AND HEAVY IS WHEN RAW MATERIALS INVOLVED. OBVIOUSLY, WHEN RAW MATERIALS INVOLVE, FOR EXAMPLE, ANIMAL HIDE OR. AND THEN IT'S BEING TRANSFORMED INTO A LEATHER AND THEN MADE INTO A HANDBAG OR SOMETHING. IT'S A MUCH MORE INTENSIVE, SMELLY AND INTENSIVE FACILITY AS OPPOSED TO IF THE LEATHER IS ALL THEY'RE DOING IS ASSEMBLING SOMETHING, THEN IT'S MUCH LESS INTENSIVE. SO THAT'S KIND OF OUR BASIC PARAMETER. AND THAT SOMETIMES ALSO BECOMES AN ISSUE BECAUSE WE DIDN'T HAVE A DEFINITION FOR WHAT IS A RAW MATERIAL. SO WITH THIS PROPOSAL, WE ARE TRYING TO PUT IN A DEFINITION OF RAW MATERIAL THAT WILL MAKE IT EASIER FOR US TO COMMUNICATE WITH OUR APPLICANTS AND POINT TOWARD WHAT REALLY IS DETERMINING WHETHER OR NOT THEIR LIGHT OR HEAVY. WE ALSO FELT LIKE THERE ARE A LOT OF MANUFACTURING USES THESE DAYS THAT ARE MORE TECHNOLOGY ORIENTED. WE DIDN'T REALLY HAVE A PLACE FOR THEM, SO WE DO WANT TO OUR EDC REALLY WANT TO ENCOURAGE THOSE USES, R&D TYPE USES. SO WE WANTED TO ADD AN ADVANCED MANUFACTURING USE TO THE GDC AND ALLOW IT TO MORE DISTRICTS THAN WHAT HEAVY AND LIGHT LIGHT MANUFACTURING IS ALLOWED. JUST BECAUSE THE NATURE IS JUST TECHNOLOGY, IT'S NOT TRULY HEAVY, INTENSE INDUSTRIAL WORK. SO THAT'S ONE OF THE PROPOSALS WITH THIS. AND WE'RE ALSO TRYING TO CHANGE. WE HAVE A USE NAME LABORATORY IN ANALYTICAL AND OR RESEARCH USE.

WE DID SOME PEER CITY RESEARCH. AND I THINK MOST CITIES JUST CALL IT RESEARCH AND DEVELOPMENT CENTER. THAT'S JUST WHAT THE MARKET RECOGNIZES MORE SO BECAUSE JUST BECAUSE WE'RE ON TO IT, WE JUST WANTED TO MAKE IT CLEAR SO THAT IT'S EASIER FOR US TO ATTRACT THAT MARKET. WE HAVE THE SAME LANGUAGE ON OUR LAND USE CHART. SO WE THINK THAT THAT USE COULD BE PERMITTED WITH AN SUP IN THE URBAN BUSINESS DISTRICT. IF IT'S AN R&D TYPE CENTER. SO

[00:20:03]

THESE TWO WILL HAVE SOME CONDITIONS ASSOCIATED WITH IT AND THEN ALLOW IT WITHIN S U, P AND URBAN BUSINESS AND THEN JUST ADD AN SUP ALLOWANCE FOR RESEARCH AND DEVELOPMENT CENTER USE. THAT'S REALLY IT AVAILABLE FOR QUESTIONS. SO ANY QUESTIONS ON INDUSTRIAL AREAS. I SEE NONE.

OH COUNCILMEMBER LUCHT, I JUST I DO WANT TO THANK YOU AND YOUR TEAM FOR EVERYTHING YOU DO AND DEVELOPMENT SERVICES AND FOR THE WHOLE CITY. THANK YOU VERY MUCH. I KNOW YOU GUYS WORK SO HARD AND THANK YOU TO LEGAL AS WELL FOR LOOKING AT STUFF AND MOSTLY APPROVING OF IT. SO WE APPRECIATE THAT AS WELL. THANK YOU. THANK YOU MA'AM. ALL RIGHT. COME ON IN, MIKE. OKAY. YOU HAVE IT LOADED. YEAH. ALL RIGHT. GOOD EVENING. MICHAEL POLOWCZYK, DIRECTOR OF ENGINEENG. AND I'LL BE PRESENTING THE NON DISTURB ZONE, AS YOU ALL MAY RECALL. AS YOU MAY RECALL, A FEW MONTHS BACK, COUNCIL HAD DIRECTED OR REQUESTED DUE TO THE EASTERN HILLS REDEVELOPMENT OR DEVELOPMENT OR REDEVELOPMENT. HOWEVER, YOU WANT TO SAY THAT THE BIG GRAY DIFFERENTIAL THAT WE HAD OUT ON THE SITE, IT WAS. IT WAS RECOMMENDED IN COUNCIL TO GO TO THE DEVELOPMENT SERVICES COMMITTEE TO BE CONSIDERED. WHAT CAN WE DO WITH OUR ORDINANCE TO MAYBE POSSIBLY PREVENT SOMETHING OF SUCH A DRASTIC GRADE DIFFERENTIAL CHANGE? AND SO WE GOT TOGETHER ENGINEERING, PLANNING AND THE IN THE COMMITTEE RECONVENED AND ENGINEERING AND PLANNING CONSULTED WITH EACH OTHER, DETERMINED WHAT POSSIBLE ORDINANCE THAT WE CAN LOOK AT.

AND WE HAD SOME IDEAS. AND WHERE COULD WE PUT THIS IN OUR ORDINANCE? AND, AND WE WE FOUND SOME OPPORTUNITIES TO IMPROVE ORDINANCE WHEN REDEVELOPING A FORMER GOLF COURSE OR COUNTRY CLUB SITE. AND BASED ON THE DISCUSSION, WE HAD IDENTIFIED DIVISION FOUR OF THE LAND DEVELOPMENT CODE, WHICH IS ACTUALLY THE TREE PRESERVATION AND MITIGATION REQUIREMENTS.

AND HERE IN A FEW SECONDS, AS WE GO THROUGH THIS, THEN THE NEXT TWO SLIDES, I THINK IT'LL BECOME FAIRLY OBVIOUS WHY WE CHOSE TO PUT IT IN THIS PARTICULAR PART OF THE ORDINANCE. AND I'M JUST GOING TO GO THROUGH THEM. THIS IS A BRIEF SYNOPSIS YOU ALL RECEIVED IN YOUR PACKET. A COPY OF THE REVISION OF THE ORDINANCE ITSELF. IT'S A LITTLE MORE DETAILED. I'M GOING TO TAKE YOU THROUGH THE CLIFFSNOTES VERSION OF IT. BUT IF A PROPERTY CURRENTLY OR PREVIOUSLY DEVELOPED WITH A GOLF COURSE OR COUNTRY CLUB USE IS BEING DEVELOPED OR REDEVELOPED, A 25 FOOT NON DISTURBED ZONE WOULD BE REQUIRED ALONG ANY SIDE OR REAR PROPERTY LINE OF THE DEVELOPMENT OR REDEVELOPMENT SITE, ADJACENT TO A RESIDENTIAL DISTRICT OR AN EXISTING RESIDENTIAL SUBDIVISION. STANDARDS WITHIN THE NON DISTURBED ZONE WOULD INCLUDE PRESERVATION AND PROTECTION OF EXISTING TREES. ADDITIONAL PLANTING REQUIREMENTS I TREES WITHIN THE NON DISTURBED ZONE DO NOT EXIST IN A WAY THAT CREATES A NATURAL BUFFER BETWEEN THE TWO SUBDIVISIONS AND ADDITIONAL SCREENING REQUIREMENTS ON THE DEVELOPMENT SIDE OF THE NON DISTURBED ZONE. SO BEYOND THE 25 FOOT THERE WOULD BE ADDITIONAL SCREENING REQUIREMENTS. THIS IS WHERE WE GET TO THE THE HEIGHT RESTRICTION TO PRESERVE THE PRIVACY OF EXISTING RESIDENTS ADJACENT TO THE NON DISTURBED ZONE. ANY PORTION OF THE DEVELOPMENT OR REDEVELOPMENT SITE WITHIN 50FT OF THE NON DISTURBED ZONE. SO THIS IS THE 25FT NON DISTURBED ZONE. THE NEXT ADDITIONAL 50FT OF THE NON DISTURBED OR OUTSIDE OF THAT WOULD NEED TO BE DESIGNED WITH A MAXIMUM FOUR FOOT VERTICAL GRADE DIFFERENTIAL FROM EXISTING GRADE. SO IT WOULD BE A MAXIMUM FOUR FOOT ALLOWED THROUGH THAT AREA. SO THAT WOULD BE VERTICALLY UP OR DOWN. HIGHER OR LOWER THAN THE EXISTING SUBDIVISION HAS CURRENTLY. NON DISTURBED ZONE MUST BE OWNED AND MAINTAINED BY HOMEOWNERS ASSOCIATION FOR RESIDENTIAL DEVELOPMENT OR A PROPERTY ZONE OWNERS ASSOCIATION FOR NON RESIDENTIAL DEVELOPMENT. AND AGAIN ALL THIS IS IN MORE DETAIL IN THE ORDINANCE THAT WE HAVE. WE ALSO HAD MADE A COMMENT WHEN WE PRESENTED THIS TO THE

[00:25:01]

SHOULD A DEVELOPER WANT TO DEVELOP THAT GOLF COURSE. AND SO THAT THAT WOULD PROTECT OAK RIDGE OR, OR ANY OTHER GOLF COURSE. IF WE DECIDED TO SELL FIREWHEEL, IT WOULD APPLY TO THEM TOO. BUT SO IS THAT THAT'S REALLY WHAT WE'RE TALKING ABOUT. I DON'T KNOW, ARE THERE ANY OTHER GOLF COURSES IN THE CITY HERE THAT ARE THOSE ARE THE ONLY GOLF COURSES THAT I'M AWARE OF. OKAY. OKAY. VERY GOOD. THANK YOU SIR. THANK YOU MAYOR. THANK YOU. ALL RIGHT. ANY OTHER QUESTIONS ON THIS ITEM? COUNCIL? I SEE NONE THEN. THANK YOU. ALL RIGHT. SO COUNCIL, GOING BACK TO THE FIRST ITEM WAS THE AUTOMOTIVE REPAIR. THE ONLY DISCUSSION POINT I HEARD WAS ABOUT REQUIRING AN SUP FOR HEAVY COMMERCIAL POSSIBLY. AND WE COME BACK AT A LATER TIME TO LOOK MAYBE MORE RESTRICTIVE ON INDUSTRIAL DISTRICTS, BUT WANT TO GET A CONSENSUS ON FIRST ON WHAT WAS SHOWN THERE. AND I DON'T HAVE SOMEONE TO RUN THROUGH THE SLIDE, BUT IT WAS A AS SHOWN, IT JUST SHOWED A REQUIREMENT IN THE HEAVY COMMERCIAL. AND THEN WE HAD SOME DISCUSSION ABOUT POSSIBLY MAKING THAT. NO, WE HAD IT MOVING IT TO HEAVY COMMERCIAL.

BUT CAN WE GET SOMEONE TO PUT IT UP BACK? WHAT WAS DISCUSSED THERE? THE ORIGINAL. PROPOSAL BY STAFF OR BY BY THE COMMITTEE IS THE FIRST FILE. YEAH. I THINK IT WAS THAT LAST SLIDE SEVEN FOUR. THERE WE GO. YES. LIKE COMMERCIAL IT WAS HAVING SUP AND LIGHT COMMERCIAL. SO FIRST CONSENSUS ON I'M GOING TO ASK TWO THINGS. THIS ONE OR REQUIRING SUP FOR HEAVY COMMERCIAL AS WELL AS THE LIGHT COMMERCIAL. SO I'M ASKING IF WE COULD DO FIRST HAVING IT LIGHT ONLY AS SHOWN HERE. AND THEN SECONDLY, I'LL ASK ABOUT REQUIRING SUP ON HEAVY COMMERCIAL AS WELL. SO ON AS IT'S SHOWN. LIGHT COMMERCIAL HERE. AND THEN ON BOTH LIGHT COMMERCIAL AND HEAVY COMMERCIAL. ALL RIGHT. SO IT LOOKS LIKE THAT'S THE CONSENSUS THERE WILL REQUIRE SUP. THEN ON HEAVY COMMERCIAL DISTRICTS AS WELL FOR AUTOMOTIVE REPAIR USES. AND WE'LL REVISIT AT A LATER DATE FOR POSSIBLE INDUSTRIAL USE INCLUSION ON THAT. OKAY.

LOOKING AT CONSENSUS THEN ON THE. INDUSTRIAL USE STANDARDS, ADDING THOSE DISTRICTS. SHOULD EVERYONE REMEMBER WHAT THOSE WERE? WE'LL PULL THOSE BACK UP REAL QUICK. YEAH. DOWN TO THE SEVEN. THERE WE GO. ADDING THE NEW ADVANCED MANUFACTURING. AND THERE WE GO. IS THAT THIS IS ON THOSE. LOOKS LIKE WE ARE UNANIMOUS ON THOSE. AND THEN FINALLY LOOKING AT THE THE SETBACKS AROUND GOLF COURSES AND COUNTRY CLUBS. CONSENSUS ON THAT LOOKS LIKE THAT IS

[00:30:06]

[5. DART General Update]

INVITE OUR DART MEMBERS TO COME ON UP FOR US. TO GET SOME MORE CHAIRS FOR EVERYONE HERE. THANK YOU. YES YOU ARE.

ALL RIGHT. WELCOME. THANK YOU FOR BEING HERE. THANK YOU. LET ME INTRODUCE MYSELF. I'M DAVID LEININGER, I'M THE PRESIDENT AND INTERIM PRESIDENT AND CHIEF EXECUTIVE OFFICER FOR DART HERE WITH ME TONIGHT. OBVIOUSLY, OUR TWO BOARD REPRESENTATIVES, JEFF BASS AND MARK ENOCH AND OUR CHAIRMAN, RANDALL BRYANT. AND THEN KAY SHELTON, WHO'S OUR CHIEF OF STAFF. SOME BETWEEN US ALL WILL BE OR AMONG US, ALL WILL BE ABLE TO GET THROUGH THIS. AND AND WE'LL SPEND AS MUCH TIME AS A LITTLE ON THESE SLIDES. I DO WANT TO EXERCISE SOME LICENSE, IF I MAY TAKE SOME SLIDES OUT OF ORDER, BECAUSE I WANTED TO GIVE RANDALL AN OPPORTUNITY TO SPEAK TO A MAJOR INITIATIVE THAT HE'S BEEN HEAVILY INVOLVED WITH, REALLY IN REGARD TO GOVERNANCE AND THE GMP PROVISIONING FOR THE CITY. I THOUGHT PERHAPS WE OUGHT TO GET TO THAT ITEM FIRST. SO YOU HAD AN OPPORTUNITY TO UNDERSTAND WHAT THE STATUS THAT IS, AND THEN GO MORE INTO THE DATA SIDE OF THE BUSINESS FOR DART. SO GOING TO SEE IF I CAN CONTROL THESE SLIDES. OKAY. ALL RIGHT. GOOD EVENING, MAYOR. COUNCIL. MR. CITY MANAGER RANDALL BRYANT, CHAIRMAN OF THE BOARD FOR DALLAS AREA RAPID TRANSIT. I WANT TO FIRST START BY THANKING THE CITY OF GARLAND FOR YOUR CONTINUED SUPPORT OF DART. WE'VE OBVIOUSLY, AS A I THINK I USED THE WORD EARLIER. WE MET WITH THE MAYOR AND THE MANAGER. OUR FAMILY HAS COME BACK TOGETHER AND WE DEFINITELY APPRECIATE JUST THE HARD WORK. BUT THE EFFORTS THAT WE'VE ALL PUT INTO GETTING IT, GETTING DART TO A BETTER PLACE. I BECAME CHAIR IN OCTOBER, OCTOBER 28TH OF LAST YEAR, SO I'M ALMOST ON MY ONE YEAR ANNIVERSARY. IT SEEMS LIKE WE'VE ACCOMPLISHED SO MUCH IN SUCH A SHORT PERIOD OF TIME, BUT WE ALSO RECOGNIZE THE, THE, THE OPPORTUNITIES THAT STILL LIE AHEAD OF US. AND SO WHERE WE'RE GOING TO TALK ABOUT HERE ON THE FUNDING AND GOVERNANCE COMING INTO THIS, WE WE UNDERSTOOD THE KIND OF THREE CHALLENGES OR THE THREE PILLARS OF THE CHALLENGES FOR DART AT THE TIME WERE GOVERNANCE, FUNDING, AND SERVICE. YOU NEVER FULLY SOLVE FOR SERVICE. SERVICE IS SOMETHING THAT THAT WE WORK TOGETHER TO ONGOING ONGOINGLY IMPROVE BASED UPON TECHNOLOGY ADVANCEMENTS AND MODES OF TRANSPORTATION. RIGHT. WE STARTED IN 1983. WE DIDN'T HAVE MICROTRANSIT TRAFFIC PATTERNS. GROWTH AND DEVELOPMENT WITHIN THE CITY ARE GOING TO ALWAYS PUSH US TO GET SERVICE OR DELIVER SERVICES BETTER. SWE NEVER FULLY SOLVED FOR SERVICE, BUT FOR GOVERNANCE AND FOR FUNDING. DART IS NOW LOOKING AT OBVIOUSLY ITS THIRD ITERATION OF A GOVERNANCE STRUCTURE. THE ONE WE STARTED IN 1983 IS NOT THE ONE WE'RE EVEN UNDER CURRENTLY. A AND SO NOW WE'RE LOOKING AT WHAT WILL BE OUR THIRD GOVERNANCE STRUCTURE. AND THEN OBVIOUSLY, WE ARE LOOKING AT WHAT IN THIS INTERIM PERIOD COULD BE SOME SUPPORT BACK TO OUR SERVICE AREA CITIES WITH THE GMP. AND SO FOR THE REVENUE SHARING PROGRAMS ITSELF, SOME OF YOU ALL MAY OR MAY NOT BE AWARE, EVEN OUTSIDE OF THE GMP, DART HAS ALWAYS TRIED TO BALANCE EQUITABLE DISTRIBUTIONS OF SERVICES COMMENSURATE TO THE SALES TAXES THAT WE DO RECEIVE.

HISTORICALLY, DART HAS PARTICIPATED IN THREE WHAT WE CALL REVENUE SHARING PROGRAMS, WHETHER THAT'S THE ASSISTANCE THE THE PROGRAM FROM 89 TO 2004, THE PTI PROGRAM FROM 2023 TO 24.

WE'VE ALSO HAD AN EXTENSION OF THAT PROGRAM AS WELL. SO OVER THE HISTORY OF OF DART FROM 1983 TO PRESENT, WE'VE REALLOCATED ABOUT $450 MILLION BACK TO ALL OF OUR SERVICE

[00:35:01]

[00:40:03]

SO WE FULLY INTEND ON IT BEING A PART OF THE PRE FIL ON NOVEMBER THE 9TH AND CARRIED BY SENATOR TOM PARKER AND BY SOME UNDETERMINED AS OF RIGHT NOW. MEMBER ON THE HOUSE. BUBUT ALL SIGNS ARE SHOWING THAT IT WILL RECEIVE THE SUPPORT AND ATTRACTION TO BE FINALLY IMPLEMENTED. AND THAT WILL BE ONE OF THE MAJOR PILLARS GOING BACK TO THE THREE THAT I TALKED ABOUT EARLIER, CHECKED OFF, AND THEN WE MOVE FORWARD WITH FINDING OTHER WAYS TO FUND TRANSIT AS A WHOLE. WE WENT INTO SOME GREAT DETAIL AND HAD A GREAT DISCUSSION WITH THE MAYOR AND THE MANAGER EARLIER ON. THIS OBVIOUSLY, DART IS ALSO GOING THROUGH A TRANSITION WHERE WE WILL WE WILL SAY GOODBYE FOR THE SECOND TIME TO TO DAVID. I DON'T KNOW IF HE HAS A THIRD ONE IN HIM OR NOT. HE DOES. BUT OBVIOUSLY OUR NEW CEO WILL BE COMING IN ON OCTOBER 26TH. AND YOU ALL HAVE GREAT BOARD MEMBERS THAT ARE REPRESENTED HERE THAT I BELIEVE WILL ENSURE GREATER PROGRESS FOR THE CITY OF CITY OF GARLAND, AS WELL AS FOR DART. AND I WILL TURN IT BACK OVER TO DAVID TO CONTINUE ON. THANK YOU, RANDALL, JUST TO BUILD ON ONE POINT ON THE GOVERNANCE. SO THE MODIFIED BOARD WOULD THEN HAVE 21 MEMBERS IN TOTAL, UP FROM 15.

NOW, JUST TO TIE THAT THAT CIRCLE FOR YOU. SO JUST SOME HIGH LEVEL THINGS TO CONFIRM.

AGAIN, THAT AND THAT FORD WILL BE HERE. OCTOBER ACTUALLY, OCTOBER 26TH IS HIS OFFICIAL START DAY. I'LL OVERLAP FOR TWO WEEKS IN A DIFFERENT CAPACITY. AND THEN I WILL FADE COMPLETELY TO GRAY AND BECOME A CITIZEN OF THE REGION AGAIN. THE. PERIOD OF TIME BETWEEN NOW AND THEN THAT HAS ACTUALLY BEEN HERE. HE'S HERE AS WE SPEAK. HE MET WITH THE MAYOR AND CITY MANAGER HERE THIS AFTERNOON. HE'S TAKING HIS TIME. HE'S HERE NOT AS A PAID EMPLOYEE OF DART OR A CONSULTANT. AND NOR IS HE BEING PAID BY JACKSONVILLE. I NEED TO SAY THAT FOR THE BENEFIT OF BOTH DART AND JACKSONVILLE. BUT HE'S ELECTED TO TAKE SOME OF HIS VACATION TIME AND COME HERE AND SPEND SOME TIME TRYING TO GET ACQUAINTED WITH THE AREA SO THAT HE'S GOT A HEAD START. SO WHEN HE LANDS ULTIMATELY ON THE 26TH IN OCTOBER, HE'S GOT A PRETTY GOOD IDEA OF WHAT'S GOING ON. THE WE SHOULD MENTION THAT WE'RE HAPPY TO HAVE JEFF BASS ON THE BOARD, AND HE'S BEEN WITH US NOW A COUPLE MONTHS. AND SO HE HAS AN OPPORTUNITY TO, TO QUICKLY GET UP TO SPEED AND GET PRESENTED WITH THE BUDGET TO ADOPT. SO HE'S, HE IS BEEN WE'VE BEEN TRYING TO FEED HIM AS MUCH INFORMATION HE'S WILLING TO ACCEPT. AND SO FAR HE'S NOT DENIED ANYTHING. SO WE'LL KEEP WE'LL KEEP SENDING INFORMATION IN HIS DIRECTION. I SHOULD SAY THAT THE. IN. RANDALL MENTIONED THIS, THAT THE FY 27 BUDGET IS BEING PRESENTED FOR FINAL HEARING AND ADOPTION ON THE 22ND OF THIS MONTH. IT HAS BEEN REVIEWED A NUMBER OF TIMES. IT WAS ACTED ON AND REVIEWED BY THE COMMITTEE THE WHOLE WEEK AGO. AND SO IT'S READY TO, AS I SAY, CONSIDER AND FINALLY ADOPT. AND THAT WOULD BE BOTH THE ANNUAL BUDGET AND ALSO THE 20 YEAR FINANCIAL PLAN. JUST AS A REMINDER FOR YOU ALL, THE ANNUAL BUDGET IS A MAJORITY VOTE. THE FINANCIAL PLAN, THE 20 YEAR FINANCIAL PLAN IS ACTUALLY A TWO THIRDS VOTE. SO IT REQUIRES A FULL A FULLER, MORE COMPLETE PARTICIPATION ON THE BOARD MEMBERS. THE. THE BUDGET ITSELF. IS BASICALLY PRESENTING THE SERVICE PROGRAM OF THIS YEAR, NEXT YEAR. THIS

[00:45:07]

BEFORE YOU GO ANY FURTHER QUESTION HERE, COUNCILMEMBER, LET. THAT'S A QUESTION AND MORE OF A COMMENT. I REALLY APPRECIATE THE DART BOARD LOOKING AT GOVERNANCE AND FOR DALLAS KIND OF LETTING US ALL HAVE A BIGGER PIECE OF THE BOARD, I. I THINK IT SHOWS A LOT BY WAY OF YOU WANTING TO PARTICIPATE WITH THE REST OF THE MEMBER CITIES AND, AND IT, I THINK IT MADE IT, IT WENT A LONG WAY TO MAKE EVERYBODY FEEL A LOT BETTER ABOUT WHAT WAS GOING ON. SO THANK YOU SO MUCH. AND THANK YOU TO OUR DART BOARD MEMBER, JEFF BASS. WE KNOW THAT YOU WILL SERVE US WELL AND TRUE CHEERLEADER FOR GARLAND. THANK YOU, THANK YOU, THANK YOU, MA'AM. ANY OTHER QUESTIONS? AT THIS POINT, I SEE NONE. SO THE AGENDA THAT I'LL TALK THROUGH, AND THERE'S A TOTAL OF 30 PLUS SLIDES. SO I WILL TALK ABOUT THEM, BUT I WON'T NECESSARILY READ OFF THEM. SO I JUST WANT TO ASSURE YOU THAT I'M NOT GOING TO BE LITERAL IN THESE.

BUT WE ARE GOING TO TOUCH ON SERVICE. WE'RE GOING TO TALK TOUCH ON SYSTEM MODERNIZATION BECAUSE IT DEFINITELY AFFECTS YOU ALL. SECURITY IS SOMETHING WE ALWAYS TALK ABOUT. WE'RE GOING TO TALK A LITTLE BIT MORE ABOUT THAT, BECAUSE SOME MAJOR INITIATIVES HAVE JUST BEEN DISCUSSED WITH THE BOARD THAT WE WANT TO ALERT YOU TO TRENDS AND DEVELOPMENTS, SOMETHING THAT'S ACTUALLY VERY PERTINENT TO YOU ALL AND SEVERAL OF YOUR CURRENT LOCATIONS THAT YOU HAVE NEGOTIATION UNDERWAY. AND WE'RE TALKING ABOUT ALSO YOUR DOWNTOWN GARLAND STATION AS WELL AND SOME OPPORTUNITIES THERE. WE TALKED ABOUT FUNDING AND GOVERNANCE. SO ON THE ON THE RIDERSHIP SIDE, WE ALWAYS LIKE TO START OFF WITH THE SYSTEM SIZE, JUST TO QUICKLY REMIND EVERYBODY THAT, YOU KNOW, WE, WE HAVE A LARGE SYSTEM, 700MI■S THAT WE SERVE 12 CITIES NOW, 93 MILES OF LIGHT RAIL, 66 STATIONS, TWO REGIONAL REGIONAL RAIL. NOW THAT SILVER LINE AND TREE. THE DIFFERENCE IN REGIONAL RAIL IS THAT IT'S A IT'S A DIFFERENT MODE. IT IS NOT DOESN'T USE A CATENARY AND ELECTRIFICATION. SO IT'S USING DIESEL MOTORS AND AND IT WORKS ON COMBINED FREIGHT LINES. SO IT OPERATES UNDER THE FRA AS OPPOSED TO THE FTA. THAT'S SOME OF THE DETAILS OF INTO OPERATIONS SAFETY CONSIDERATIONS. BUT THE AGAIN THE TREE IS CONNECTS THE TWO DOWNTOWNS OVER DALLAS FORT WORTH AND THE SILVER LINE FROM NEAR WYLIE AND ON THE EAST SIDE OF PLANO, ALL THE WAY OVER TO DFW AND WHERE IT CONNECTS TO TERMINAL B, AND THEN TEXRAIL ON THAT SIDE GOES ON INTO DOWNTOWN FORT WORTH, 80 PLUS BUS ROUTES, 7000 STOPS, THE 28 ON DEMAND MICROTRANSIT IS A MODE IS, AS RANDALL SAID, THAT DIDN'T EXIST REALLY 6 OR 7 YEARS AGO. SO THIS IS ALL REALLY GROWING OUT OF A CHANGE IN THE WAY THAT PEOPLE RIDE AND THE CHANGE IN OUR MOBILITY OPPORTUNITIES. PARATRANSIT IS AVAILABLE, AND THAT'S BY CHOICE OF THIS BOARD, NOT BY LAW. PARATRANSIT IS AN OBLIGATION WITHIN THREE QUARTERS OF A MILE OF A FIXED ROUTE. BUT IF YOU DON'T HAVE A FIXED ROUTE, THEN YOU'RE NOT

[00:50:07]

FORTUNATELY, WE DIDN'T HAVE TO USE THEM. AND IT WAS A IT WAS A REALLY GOOD SUCCESS. 35% AS IT SHOWS AN INCREASE IN RIDERSHIP ON TREE, WHICH OF COURSE WAS THE PRIMARY WAY THAT PEOPLE COULD COULD USE RAIL TO GET TO THE STADIUM. THERE WAS A BUS BRIDGE THAT WAS PUT TOGETHER IN, UNDERWRITTEN BY THE COUNCIL OF GOVERNMENTS THAT PICKED YOU UP AT CENTER PORT AND TOOK YOU DOWN TO THE STADIUM. THAT WORKED VERY WELL. WE CARRIED ABOUT TEN ZERO ZERO 0 TO 12 000.

TRIPS ON THOSE PARTICULAR MATCH DAYS, AND ACTUALLY OUR BIGGEST DAY WAS ACTUALLY ORDERED AT FAIR PARK AND IT WAS CALLED FANFEST, WHICH WAS 22000 TRIPS. AND THAT HAPPENED TO BE COINCIDENT WITH THE THE MEXICO MATCH IN MEXICO. IT WAS IT WAS THE BIGGEST SINGLE EVENT WE HAD HERE. SO A LOT OF UPSIDE, A LOT OF INCREASE IN RIDERSHIP. AND WE LEARNED A LOT FROM THAT. AND HOPEFULLY WE CAN WE CAN BUILD ON THAT. LET'S TALK A LITTLE BIT NOW ABOUT GARLAND. THE AS YOU KNOW, WE HAVE THE BLUE LINE, THE LIGHT RAIL LINE THAT SERVES DOWNTOWN, AND ONE OTHER STATION, FOREST, JUPITER, THREE TRANSIT CENTERS. BY THE WAY, I WAS OVER AT SOUTH GARLAND, AND I WANT TO CONFIRM THAT WE WILL HAVE CONCRETE REPAIR ON THE PARKING DONE BY OCTOBER 1ST, AND IT NEEDS IT. SO SO WE'RE I WAS I WAS OVER THERE AND SAID, THESE ARE BIG, BIG HOLES. THEY DO NEED TO BE FIXED AND THEY ARE BEING FIXED. 19 BUS ROUTES. YOU HAVE SEVERAL KINDS OF FREQUENT AND LOCAL COVERAGE. I'M GOING TO TALK A LITTLE BIT MORE ABOUT BUS. YOU HAVE HIGHER BUS RIDERSHIP IN COMPARISON TO A LOT OF THE OTHER AREAS OF THE CITY, AND SIGNIFICANTLY DIFFERENT COMPOSITION OF RIDERS AND LIGHT RAIL USE COMPARED TO OUR OVERALL SYSTEM, AND SIGNIFICANTLY DIFFERENT AND BETTER AS SECURITY INCIDENTS AND POLICE INCIDENTS. AND I'LL TALK TO ALL THOSE IN JUST A MINUTE. AND OF COURSE, THE SOUTHEAST GARLAND EAST TELECOM LINK HAS BEEN INTRODUCED NOW, AND IT'S BEING EXPANDED, TYING INTO SERVICE AREAS AND LINKING OVER TO ROWLETT, THEHE FIREWHEE. SO THERE'S THERE'S A LOT OF INTEREST IN THAT. THIS IS, OF COURSE, YOUR SERVICE MAP, THE GOAL LINK DESTINATIONS. THEY'RE SHOWING UP THERE IN THE SOUTHEAST AREA, AND YOU CAN SEE UP IN THE FIREWHEEL AREA THAT THAT NOW IS LINKED UP. SO SOME OBVIOUS PLACES THAT WOULD THAT ARE HOT, THAT ARE IMPORTANT DESTINATIONS FOR YOUR RESIDENTS.

THIS IS A KIND OF A SCATTER DIAGRAM OF PARATRANSIT DROP OFFS. IT GIVES YOU A PRETTY GOOD IDEA THAT'S PRETTY WIDELY DISTRIBUTED. IT'S NOT HIGHLY CONCENTRATED, BUT THERE ARE SOME AREAS THAT ARE HIGHER, MORE HIGHLY. BUT BUT BY AND LARGE, WE HAVE PEOPLE WHO HAVE HAVE NEED FOR THIS KIND OF SERVICE ALL OVER THE CITY. AND THAT'S TRUE. IF YOU TOOK THE REST OF THE SYSTEM, YOU'D SEE SIMILAR THINGS LIKE THAT. RIDERSHIP DATA. I WANT TO POINT OUT THE FEBRUARY 26TH, WHICH WAS THE SERVICE CHANGE, AND THAT'S WHY YOU'RE SEEING RIDERSHIP DROP WHEN IT STARTS THERE, BECAUSE WE ACTUALLY REDUCED COVERAGE, NOT NOT SO MU COVERAGE, BUT FREQUENCY. AND WHEN YOU DROP FREQUENCY, YOU'RE GOING TO LOSE SOME RIDERS. IN THAT CONTEXT. WE'LL TALK A LITTLE BIT MORE ABOUT THAT. BUT YOU CAN SEE NOW IT'S BEGINNING TO TICK BACK UP AGAIN. AND THE HOPEFULLY WE'LL WORK ON THAT AND THAT WILL BE A BIG PRIORITY THIS NEXT YEAR. RIDERSHIP, DEVELOPMENT AND RECAPTURE OF LOST RIDERS IS A BIG DEAL. IT'S AN IMPORTANT OBJECTIVE FOR THE AGENCY. THIS IS SOMETHING THAT'S SPECIFIC TO YOU. COG PUTS TOGETHER A SURVEY EVERY 3 TO 4 YEARS. IT'S CALLED AN ON BOARD SURVEY AND ACTUALLY ASKS PEOPLE WHERE DO THEY GET ON? WHERE DO THEY GET OFF? WHERE DO THEY START? WHERE DO THEY STOP ALL THAT? AND IT REALLY WHAT THIS IS SHOWING REALLY SUCCINCTLY IS 15% OF YOUR RIDERS ARE GETTING ON IN GARLAND AND, AND GETTING OFF IN GARLAND, 68% ARE GETTING ON IN

[00:55:02]

BASICALLY. IT'S WHAT THAT'S REALLY SAYING. 7% GETTING OFF IN RICHARDSON AND SO FORTH. BUT THIS GIVES YOU A SENSE OF THIS. I DO WANT TO TELL YOU THAT WE HAVE A LOT OF DATA, AND WE'RE TRYING TO GET AS MUCH OF IT OUT TO YOU ALL, AND WORKING WITH STAFF AND MAKING SURE THAT WE HAVE DASHBOARDS THAT WE'RE NOW MAKING AVAILABLE TO STAFF. IT'S IMPORTANT FOR US TO GET THIS INFORMATION OUT TO YOU SO YOU SEE WHERE YOUR RIDERS ARE GOING, WHAT MODES THEY'RE USING, AND SO IT CAN SHAPE THE SYSTEM. THE ONE THING THAT'S GOING TO HAPPEN DIFFERENTLY OVER THE NEXT FEW YEARS IS SERVICE DELIVERY IS GOING TO BE HIGHLY DIFFERENTIATED BY THE CITY THAT WE'RE SERVING. SO AND YOU'RE YOU'RE ALL DIFFERENT. I MEAN, YOU HAVE VERY DIFFERENT COMPOSITIONS AND CHARACTERISTICS. AND WE HAVE TO MOVE AWAY FROM KIND OF ONE SIZE FITS ALL INTO SOMETHING THAT'S MORE ADAPTIVE TO WHAT YOUR CIRCUMSTANCES ARE. THIS GETS A LITTLE DEEPER DIVE, AND I WON'T GO THROUGH THESE STATISTICS TOO MUCH. JUST TO TELL YOU, THOUGH, THAT THERE IS A LOT OF DATA AVAILABLE THAT TALKS ABOUT YOUR RIDERS COMING AND WHAT THEIR INTERESTS ARE AND WHAT THEIR DEMOGRAPHICS ARE AND THAT SORT OF THING. THE OTHER THING WE'VE DONE MORE RECENTLY, WE'VE JUST INTRODUCED TWO DASHBOARDS, THIS DASHBOARD, WHICH IS ONLINE, IS CITY SPECIFIC. IT'S YOUR RIDERS IN YOUR CITY, ON YOUR MODES THAT SERVE YOU. ONE OF THE THINGS THAT IN TALKING TO KAY AND I, WHEN I CAME BACK INTO DART, WENT OUT AND MET WITH EVERY CITY MANAGER AND TO A CITY MANAGER, THEY SAID TWO THINGS. ONE, WE WANT OUR DATA, WE WANT DATA, AND WE WANT DASHBOARDS THAT ARE MORE FREQUENT THAN QUARTERLY. AND THIS IS A MONTHLY DATABASE. IT WILL GET TO WEEKLY AND IT'S REALLY THERE. SO WE JUST HAVE TO DO A LITTLE BIT OF WORKING ON THIS. BUT IT'S IMPORTANT TO GET IT TO YOU. WE GOT THIS TURNED OUT IN SIX WEEKS. WE CAN MOVE QUICKLY AND THAT'S OUR GOAL THERE. THE SECOND DASHBOARD IS ACTUALLY ON GO LINK THAT'S ACTUALLY AVAILABLE AND ONLINE DAILY. AND THAT GIVES YOU HOTSPOTS AND A DAILY. AND WE'RE WORKING WITH THE CITY NOW TO GET THEM CERTIFIED SO THAT THEY CAN HAVE DIRECT ACCESS TO THE CITY STAFF TO THAT INFORMATION AND MAKE IT AVAILABLE TO THE TRANSPORTATION TEAM HERE IN THE CITY. THE SECOND THING THAT VIRTUALLY EVERY CITY MANAGER SAID TO ME IN A CITY THAT SERVED BY RAIL IS, YES, WE STRONGLY FAVOR CLOSING THE SYSTEM, PUTTING GATES AND HAVING GATED ACCESS AT THE PLATFORMS. THAT WAS THE UNIFORM STATEMENT ACROSS THE BOARD. AND RANDALL HAS HAS MADE IT VERY CLEAR POINT. AND WITH THE BOARD SAYING THAT IS A PRIORITY, THAT'S AN AMBITION THAT REALLY WANTS TO BEURSUED A LITTLE BIT ON SYSTEM MODERNIZATION. IF YOU THINK ABOUT IT, THERE'S FIVE GENERAL CATEGORIES. USEFUL WAY TO THINK ABOUT THIS. YOU'RE LOOKING AT ABOUT $2.5 BILLION WORTH OF INVESTMENT. AND THESE CATEGORIES COLLECTIVELY VEHICLES REPLACING 95 OF THE OLDEST LRVS. THESE GO BACK TO THE LATE 90S AND THEN 7476 BUSSES. THOSE BUSSES HAVE BEEN PROCURED IN. ABOUT HALF OF THEM BE DELIVERED IN. THE BALANCE WILL BE DELIVERED INSIDE THE NEXT 12 MONTHS OR SO. POINT ON. ON A RAIL VEHICLE, THERE ARE ABOUT $10 MILLION EACH. JUST TO GIVE YOU A SENSE, THE BUS IS ABOUT 800,000 $900,000 EACH. SO WHEN I JOINED AS CFO AT DART BACK IN 2008, THE BUS WAS ABOUT $450,000. SO THEY'VE DOUBLED. BUT THAT'S THAT IS THE WORLD WE'RE IN. SO THE VEHICLES BY THEMSELVES ARE ALMOST $1 BILLION. THE UNIFIED SIGNAL SYSTEM IS REALLY ALL THE CABLING AND WIRING AND SO FORTH. THAT TIES ALL THE LIGHT RAIL SYSTEMS TOGETHER AND ACTUALLY IS AUTOMATES THAT PROCESS OF SWITCHING AND SIGNALIZATION AND SO FORTH. WE HAVE THREE DIFFEREN SYSYSTEMS, BASICALLY, AND IT'S TIME NOW TO PULL THEM ALL INTO AN INTEGRATED SYSTEM. WHAT THE NEWEST ONE IS IN GOOD SHAPE, BUT THE OTHERS HAVE TO BE UPGRADED. THAT COULD BE AS MUCH AS 800 TO 900 MILLION. SO IT'S NO SMALL THING. THE RESILIENCY. HOW MANY OF YOU REMEMBER COLD WINTERS, ICE STORM TYPE WINTERS? AND WE'VE.

THOSE ARE THE EXTREME CONDITIONS. SOME PEOPLE WOULD SAY 100 DEGREES IS EXTREME CONDITION. WE HAVEN'T HAD TO SHUT DOWN FOR 100 DEGREE DAYS OR 160 DEGREE DAYS. BUT WE HAVE HAD TO SHUT DOWN FOR ICE STORMS. AND PART OF THAT THEN IS DOING WHAT YOU HAVE TO DO TO HEAT THE CATENARIES ALSO TO MAKE SURE THAT YOU'RE HEATING THE SWITCHES AND THE RAIL SO THEY DON'T FREEZE UP. AND OF COURSE, THAT IS WHAT HAPPENS IF YOU'RE NOT CAREFUL. SO AND SHUTTING DOWN A LIGHT RAIL SYSTEM AND SHUTTING DOWN A BUS SYSTEM IS ACTUALLY IN THAT PERIOD OF TIME

[01:00:01]

WE'RE UPDATING PASSENGER INFORMATION. THAT'S THE DIGITAL DISPLAYS. THERE'LL BE A LOT MORE OF THAT GOING ON. THE NEW BUS FLEET I MENTIONED, AND THEN THE LOW FLOOR LIGHT RAIL VEHICLES. SO YOU'LL HEAR YOU'LL BE HEARING A LOT ABOUT THAT OVER THE NEXT COUPLE OF YEARS.

LET'S TALK ABOUT SECURITY A LITTLE BIT. OVER THE LAST COUPLE OF YEARS, WE'VE ADDED OVER 100 PEOPLE AND RIGHT AT 100 FOR THE WHAT'S CALLED TRANSIT SECURITY OFFICERS. NOW, THESE ARE NOT THEY'RE NOT POLICE OFFICERS, DART POLICE OFFICERS OR SUPPLEMENT, BUT THEY ARE THEY CAN CARRY A WEAPON. THEY'RE LICENSED TO CARRY A WEAPON. SO THAT'S IN ADDITION TO OUR FARE ENFORCEMENT OFFICERS WHO ARE UNIFORM, BUT THEY DO NOT CARRY A WEAPON. SO THE COMBINATION OF TH UNIFORM POLICE, WHICH IS OVER 200, 100 OF THE TSOS AND ROUGHLY 80 THE FARE ENFORCEMENT OFFICERS, GIVES YOU A SENSE OF HOW MANY PEOPLE NOW WE HAVE OUT IN THE SYSTEM. SO A SUBSTANTIAL INCREASE IN COVERAGE OVER WHAT WE HAD BEFORE. I'LL COME BACK TO THAT AND TALK ABOUT IT A LITTLE BIT. AND THEN THE THE MULTIDISCIPLINARY RESPONSE TEAM THAT IS SPECIFICALLY INTENDED WORKING WITH PARKLAND AND THE SPECIALIZED GROUP THAT THEY PROVIDE TO DEAL WITH DIVERSION AS OPPOSED TO INCARCERATION OF PEOPLE WHO ARE MENTALLY CHALLENGED AND HAVE A, AN EVENT ON, ON THE SYSTEM OR ON A PLATFORM OR AT A BUS LOCATION AND WHERE WE NEED TO ASSIST THEM AND NOT TAKE THEM TO JAIL, BUT DIVERT THEM TO SOMEONE THAT CAN HANDLE THAT. TAKING TO JAIL IS, IS A COMPLICATED PROCESS. IT'S A VERY TIME CONSUMING PROCESS. AND IT'S ALSO AN EXPENSIVE PROCESS BOTH FOR DALLAS COUNTY AND FOR US. WE'RE THE SECOND LARGEST CONTRIBUTOR TO THE JAIL POPULATION, AND IT'S HAS TO DO WITH DISCIPLINING ON ON PEOPLE ON THE TRAIN WHO DON'T HAVE PASSES AND ARE NOT ELIGIBLE TO BE THERE OR THEY'RE VIOLATING CODE OF CONDUCT. SO THOSE ARE THE INSTANCES THAT WE GENERATE.

THIS IS A PARTICULAR KIND OF CIRCUMSTANCE THAT IS INTENDED TO WORK ON DIVERSION, NOT INCARCERATION. WE HAVE A LOT OF CAMERAS. WE HAVE OVER 7000 CAMERAS. SO IN CASE YOU ASK, WE HAVE 16 FLOCK CAMERAS. IF YOU'VE BEEN READING ABOUT THOSE, THOSE ARE IN SOME OF OUR PARKING LOTS IN TOTAL. AND AS YOU KNOW, THEY THEY ARE FOR DRIVER'S LICENSE IDENTIFICATION AND ANALYSIS. AND THAT'S HOW THEY'RE USED. AND THEY HAVE BEEN VERY EFFECTIVE. BUT THAT IS OUR THAT IS OUR NUMBER AND THAT'S OUR LIMIT. YOU CAN SEE THE NUMBER OF CAMERAS THAT ARE SPECIFICALLY ASSOCIATED WITH THE TWO STATIONS, THE LIGHT RAIL STATIONS. AND THESE CAMERAS NOW ARE FULLY INTEGRATED INTO OUR NEW COMMAND AND DISPATCH AND COMMAND CENTER, WHICH HAS BEEN BUILT. SO WE CAN ACTUALLY NOW SEE ALL THE CAMERAS AND BE ABLE TO TEST WHETHER, NUMBER ONE THEY'RE ON OR NOT THEY'RE OF NO USE TO US IF THEY'RE NOT WORKING. AND SECONDLY, IF THERE'S IF THERE'S A CONDITION THAT'S CHANGED, THAT CREATES AN ALERT THAT DRAWS IN THE DISPATCHERS ATTENTION TO THOSE PARTICULAR CAMERAS. SO THAT'S A

[01:05:02]

SEATTLE IS BECAUSE THEY JUST COMPLETED A STUDY LOOKING AT AND CLOSING THEIR SYSTEM, AND THEY'VE IDENTIFIED THEIR FIRST PHASE WILL BE 14 SYSTEMS WHERE THEY'RE GOING TO ATTACK THAT.

THEY FEEL THAT IT'S COST BENEFICIAL, MEANING THAT THEY WILL GENERATE MORE RIDERSHIP AND FEWER INCIDENTS OF INCARCERATION AND WILL ACTUALLY PAY FOR ITSELF. SAINT LOUIS IS POSITIVELY EXPERIENCED, BOTH AN INCREASE IN RIDERSHIP AND AN INCREASE IN FARE INCOME BY VIRTUE OF THEIR EXPERIMENT AND EXPERIENCE TO DATE. IN SAINT LOUIS INSTANCE, THE BUSINESS COMMUNITY ACTUALLY CONTRIBUTED $10 MILLION TOWARD THEIR PROGRAM BECAUSE IT WAS THAT IMPORTANT TO THEM TO ADDRESS THEIR CONCERNS, AND THEY'VE BEEN VERY HAPPY WITH THE RESULT.

AND I JUST WANT TO REPORT THAT THAT'S THAT'S PART OF IT. THE OTHER IS EXPLORING, EXPLORING.

THEN THE CODE OF CONDUCT CHANGES THAT WE REALLY THINK HAVE TO BE MADE. AND THEN THE OTHER THING IS WHAT KIND OF STAFFING COMPLEMENT IS REALLY REQUIRED ON THE TRAINS. RANDALL AND THE BOARD HAVE TALKED ABOUT HAVING STAFFING ON EVERY TRAIN. WE'VE WE'VE TESTING, HAVING A STAFF MEMBER OR A UNIFORMED OFFICER AND THE FIRST CAR OF EVERY TRAIN SO THAT YOU WOULD KNOW IF YOU HAVE ANY CONCERNS THAT YOU JUST GO TO THE FIRST CAR AND THERE'LL BE A UNIFORMED OFFICER THERE. NOW, I CAN DESCRIBE THAT REALLY EASILY. POLI SCI GUY. I CAN DO THAT.

THE PART ABOUT HOW YOU DO THAT AND HOW YOU PAY FOR IT AND HOW YOU DO THAT CONSISTENTLY, THAT IS THE CHALLENGE. WE'VE ACTUALLY GOT A TEAM WORKING ON THAT EXACT QUESTION RIGHT NOW.

HOW MANY PEOPLE, HOW MUCH? HOW MUCH DIFFERENT IS THAT THAN WHAT WE'RE DOING NOW? BECAUSE WE WOULD BE CNGING SOME OF THE TEAMS THAT ARE OUT THERE CIRCULATING CURRENTLY, AND WE WOULD BE REALLOCATING SOME OF THOSE TO THAT, BUT IT WOULD BE MORE MORE TEAM MEMBERS. SO ALL OF THIS IS PART OF A VERY SERIOUS MOVEMENT TO SIMPLY SAY, WE HAVE TO PROTECT OUR LIGHT RAIL. IT'S IMPORTANT. IT'S IMPORTANT TO OUR RIDERSHIP. IT'S IMPORTANT TO THE CITIES THAT ARE PART OF THE CITY AND IN OUR SERVICE AREA. AND IT IS JUST A MAJOR PRIORITY. NOW IN

[01:10:02]

NET PROMOTER SCORE IS UP TEN POINTS. THAT'S A BIG DEAL BECAUSE IT'S A WAY YOU HAVE TO EXPLAIN. IT IS IT'S YOU GO FROM PLUS 100 TO -100 AND YOU WANT TO BE OBVIOUSLY ABOVE ZERO. WE WEREN'T ACTUALLY THERE WAS A PERIOD OF TIME WHERE WE WERE BELOW AND. BUT THIS LAST YEAR WE'VE MOVED UP FROM 22 TO 33. AND IT'S A SIGNIFICANT IMPROVEMENT. AND NET PROMOTER SCORE. BASICALLY IT'S. WOULD YOU RECOMMEND, YOU KNOW, ARE THERE MORE PEOPLE HIGHLY RECOMMENDING THE SYSTEM VERSUS NOT? AND IT'S, IT'S A JUST, IT'S A GOOD THING AND IT'S A VERY GOOD RESULT LIKELIHOOD TO CONTINUE ALMOST 90% UP SIX POINTS. SILVER LINE SATISFACTION, 8,182% FIRST YEAR SUCCESS. THAT'S THAT'S A IT'S A GREAT OVERALL SATISFACTION COMPARED TO 75. SO REALLY GOOD RESULTS. AND IT'S ENCOURAGING AND IT'S ENCOURAGING TO THE STAFF WHO HAVE PUT A LOT OF EFFORT INTO REALLY TRYING TO MAKE A DIFFERENCE AND REALLY RESPOND TO WHAT THEY PERCEIVED AS ISSUES THAT WE NEED TO ADDRESS. LET ME GO BACK TO SECURITY FOR A MINUTE. THE ONE THE ONE I WANT, THE THE DATA THAT YOU HAD GIVEN ME. HERE IT IS. JUST A QUICK NOTE IN TERMS OF GROUP A OFFENSES, WHICH IS THE MORE SERIOUS TYPE, THERE ARE 1782 OF THOSE SYSTEM WIDE THIS LAST YEAR. IN GARLAND THERE WERE 28. SO PERCENTAGE WISE, THAT'S IT'S A LITTLE BIT MORE THAN 1%. BUT YOU REPRESENT 15% OVERALL, THE RIDERSHIP IN CATEGORIES. SO YOU'VE GOT MUCH BETTER SECURITY DATA ON, ON ARRESTS. THERE WERE 2550 ARRESTS. NOW THAT'S DIFFERENT THAN GROUP A OFFENSE IS A LITTLE DIFFERENT CATEGORY. SO 25 TOTAL ARRESTS, 2222 IN GARLAND. SO AGAIN, YOU KNOW, THAT'S RIGHT AT 1%. EXCUSE ME.

SO WHAT WHAT IT INDICATES IS THAT THERE'S THERE'S REALLY NOT A LOT OF CRIME. IN FACT, THERE'S VERY LITTLE. WE ALL RECOGNIZE, THOUGH, THAT THERE IS A CONTINUING CONCERN ABOUT PEOPLE WHO ARE RIDING THE SYSTEM, WHO REALLY SHOULDN'T BE ON THERE BECAUSE THEY'RE UNPAID.

A LOT OF THEM VERY OFTEN ARE HOMELESS. AND THAT'S WHAT WE'RE REALLY FOCUSING ON. AND YOU'LL SEE A LOT OF EMPHASIS IN THERE. BUT I DID WANT TO TOUCH ON THAT REAL BRIEFLY ON THE TOD. I THINK YOU KNOW THIS, BUT JUST GOING BACK TO THIS SLIDE, DART HAS BEEN CONDUCTING STUDIES ON THE ECONOMIC IMPACTS SURROUNDING THE STATIONS THAT ARE UNDER DEVELOPMENT SINCE REALLY THE LATE 90S. SO WITH YOU AND T, AND THE QUESTION IS, HOW DOES THAT PROPERTY, OFFICE BUILDINGS, RETAIL, APARTMENTS, RETAIL AND APARTMENTS COMPARE TO PROPERTY THAT'S BUILT AT THE SAME TIME, BUT NOT NEAR A PLATFORM, YOU KNOW, WHAT'S THE COMPARISON? WE'VE BEEN TESTING THAT. AND WHAT'S THE OVERALL IMPACT JUST OF THAT AREA, WHICH IS BASICALLY WITHIN A QUARTER MILE? WE'VE BEEN DOING THAT AND WE'RE NOW WE'RE UP TO $18 BILLION OF ADDITIONAL VALUE

[01:15:04]

AT ONE POINT YOU MENTIONED HOMELESS WRITERS, AND AS SOMEONE THAT WORKS IN VOLUNTEERS FOR UNHOUSED ENTITIES, NON-PROFITS, WE HAVE REACHED OUT TO DART MULTIPLE TIMES BEFORE TO TRY TO GET LIKE A DISCOUNT OR LIKE A DISCOUNT TICKET WHERE WE, OUR VOLUNTEERS COULD PURCHASE TICKETS SO THAT OUR UNHOUSED PEOPLE CAN GET TO AND FROM THE WARMING STATION OR THE COOLING STATION, OR INTERVIEWS OR A NEW JOB OR WHATEVER. SO ONE THING I WOULD

[01:20:02]

YES. ACTUALLY, I DIDN'T REALLY WORK ON THE BUS STOP SIDE, BUT I DO KNOW THAT WHEN OUR SERVICE PLANNERS DO GO OUT AND PLACE THE BUS STOPS, THEY DO LOOK AT THE SAFETY CONSIDERATIONS AROUND IT. A LOT OF TIMES THEY WANT TO BE CLOSE TO THE USE RIGHT AS WELL. AND SOMETIMES THERE'S NOT SAFE MID-BLOCK CROSSINGS. SO THEY DO TRY TO GET AS CLOSE TO AN INTERSECTION AS POSSIBLE. THEY HAVE BEEN MAKING SOME ADJUSTMENTS. WE USED TO HAVE ABOUT 13,000 BUS STOPS. SO AS THEY'VE GONE DOWN TO 7000, THEY'VE REALLY TRIED TO TAKE A CLOSE LOOK AT TO MAKE SURE THEY'RE PLACED PROPERLY. IF THERE ARE SPECIFIC ONES YOU WANT US TO LOOK AT, I'D BE HAPPY TO GET WITH YOU AFTER THIS AND TAKE THOSE BACK TO OUR SERVICE PLANNING GROUP AND LOOK AT THEM. I WILL WASTE YOUR TIME LATER WITH THAT QUESTION BECAUSE I HAVE A LOT OF QUESTIONS. WE ENCOURAGE THESE KINDS OF QUESTIONS, THOUGH, AND WE'LL GET BACK TO YOU. YEAH, WE'VE GOT SOME ONE ONE WAY STREETS WHERE I OBVIOUSLY KNOW, YOU KNOW, THEY TRY TO GET OFF WHERE, YOU KNOW, THE INTERSECTION IS. AND BUT WHEN YOU SEE A BUS COMING AT YOU FROM ACROSS THREE LANES OF THE, OF THE STREET TO MAKE A TURN ON THE OTHER SIDE, IT'S A, IT'S A LITTLE SCARY. SO THAT HAS BEEN A BURNING QUESTION IS WHAT, WHAT YOUR ACCIDENT RATE LOOKS LIKE FOR THINGS LIKE THAT. SO I WILL DEFINITELY LOVE TO HAVE A CONVERSATION WITH YOU ABOUT THAT ONE. AND AGAIN, WE THANK YOU FOR ALL OF THAT FANTASTIC INFORMATION. AND I THINK THAT WAS THE MOST THAT WE'VE EVER GOT OUT OF DART AT ONE TIME. SO SO WE APPRECIATE IT. THANK YOU.

THANK YOU MA'AM. COUNCILMEMBER LUCK. I HAVE ONE INTERSECTION. IT'S SATURN AT MILLER SOUTHBOUND ON SATURN ROAD, ROUTE 251. RIGHT. THERE'S THAT. THAT'S THE ONLY ONE I HAVE TO COMPLAIN ABOUT. THANK YOU VERY MUCH. SO REGARDING BUS FLEET REPLACEMENT, ARE THERE ANY CONSIDERATIONS FOR SMALLER VEHICLES OR MAYBE GO LINK EXPANSION ON THOSE LOW LOW RIDERSHIP ROUTES? YEAH. YES THERE IS. AND THAT'S A FOREVER DISCUSSION. WHEN I BACK WITH DART BACK IN 20 1011, WE ACTUALLY WENT THROUGH A DOWNSIZING THING WHERE WE, WE BOUGHT SOME CAB CHASSIS THAT WERE 28 FOOT. AND THERE'S BUS SIZES, THERE'S A 28 FOOT AND A 35 AND A 40. AND THERE'S, THERE'S ALSO A 38. THE, THE SMALLER ONES YOU GET INTO. IF YOU HAVE 14 PASSENGERS LESS, YOU DON'T NEED A LICENSE. AND, AND THEY THAT THEY SERVE A PURPOSE. THEY DON'T LAST VERY LONG BECAUSE YOU PUT A LOT OF MILES ON THEM AND THEY KIND OF SHAKE APART LITERALLY. AND WE'VE TRIED A NUMBER THEM, BUT THEY'RE I MEAN, BUT THEY DO SERVE A PURPOSE. IF YOU IF YOU WANT TO MAKE SURE YOU GET SERVICE TO AN AREA, THEY WORK BETTER, PROBABLY BEST IN SHUTTLE CIRCUMSTANCES WHERE YOU'RE NOT PUTTING SOMEBODY, YOU'RE NOT SUCH A BIG ROUTE. THE THE 30 FOOT BUSSES, WHICH ARE REALLY A, JUST A SHORTER VERSION OF A, OF A 40 FOOT BUS ARE MORE SUBSTANTIAL. AND THAT'S ANOTHER OPTION. BUT THEY'RE HIGH IN THEIR WIDE. AND SO THEY'RE NOT WELL SUITED TO RESIDENTIAL AREAS OR NARROW STREETS, THINGS LIKE THAT. AND THEN OF COURSE, WHAT'S WHAT'S EMERGING. YOU HAVEN'T QUITE SEEN IT YET IS WE'RE GOING TO START SEEING SOME VEHICLES THAT ARE SEMI-AUTONOMOUS, SOME HYBRID THAT ARE MORE PURPOSE BUILT SHUTTLES THAT ARE IN THE 6 TO 8 PASSENGER LEVEL. AND THE GOAL HERE IS NOT TO HAVE SINGLE PURPOSE AUTONOMOUS VEHICLES RUNNING AROUND. I MEAN, WE

[01:25:01]

WE'RE MOVING TO A BROKERAGE MODELS, WHICH MEANS THAT THE PLATFORM WILL BE ABLE TO PICK AND CHOOSE. BUT WE WE DON'T HAVE TO OWN ALL THOSE THINGS. IF WE CAN WORK WITH PRIVATE SECTOR PROVIDERS THAT HAVE THOSE DIFFERENT KINDS OF VEHICLES, AND WE KNOW THAT THERE'S A REQUEST FOR A CERTAIN KIND OF DEMAND, AND WE CAN IDENTIFY A COUPLE PRIOR PROVIDERS THAT CAN DO THAT. THAT'S WHAT WE NEED TO DO, NOT NOT ACTUALLY TRY TO HIRE OUR OWN PEOPLE AND OUR OWN EQUIPMENT ALL THE TIME. SO THERE'S, THERE'S A LOT OF LOT OF GOOD NEWS, YOU KNOW, EMERGING IN THAT AREA. AND WE JUST HAVE TO FIGURE OUT HOW TO BALANCE THE COSTS AND THE REVENUES AND, AND THEN, AND ALSO MATCH IT UP WITH THE FACT THAT IT CHANGES. QUICK STORY. WHEN WE WORKED WITH PLANO ON THIS, WHEN TOYOTA CAME IN, THEY THEY REALLY WANTED TO ACCOMMODATE THE NOONDAY CROWD AND THEY WANT TO BE NICE TO THEIR NEW CORPORATE EMPLOYER. WHAT WE FOUND IS THAT VIRTUALLY BY DAY OF THE WEEK, THE DEMAND CHANGED, NOT THE NUMBER OF PEOPLE RIDING, BUT WHERE THEY WENT. AND IT TURNS OUT THAT THERE ARE RESTAURANTS IN THE EAST SIDE OF THE TOLL ROAD AND THE WEST SIDE OF THE TOLL ROAD, AND THEY WERE COMPETING AGAINST EACH OTHER, AND THEY WERE RUNNING SPECIALS. SO YOU COULD START SEEING THE MOVEMENT OF PEOPLE, DEPENDING ON WHO WAS RUNNING SPECIALS THAT PARTICULAR DAY. THAT'S WHEN I LOOKED AT AND SAID, WE CAN NEVER MEET THAT KIND OF DEMAND WITH FIXED ROUTE, BUT WE CAN WITH ON DEMAND, AND WE SHOULD FIGURE OUT A WAY TO DO THAT. I MEAN, THAT'S PART OF WHAT WE DO IS HELP MOBILITY, KEEP PEOPLE OUT OF THEIR CARS, AND REDUCE THE NEED FOR TOO MUCH PARKING. WE HAVE WAY TOO MUCH PARKING. IF YOU LOOK AT ALL THE PARKING, WE HAVE SO MUCH STRUCTURED PARKING. AND THEN YOU LOOK AT HOW MUCH OF IT'S OCCUPIED. IT'S IN THE 20 AND 30%. IT'S IT'S REALLY EMBARRASSING. I'M A BIG FAN OF STRUCTURED PARKING THAT'S VERTICAL. SO ESPECIALLY PAIRING THAT WITH RETAIL CENTERS, MULTI FAMILY HOUSING, THOSE THINGS AND, AND SHARING THAT WITH THEM. STRUCTURED PARKING IS SO EXPENSIVE FOR DEVELOPERS TO ACTUALLY IMPLEMENT. HAVING A PARTNER IN DART FOR THAT WOULD BE REALLY AMAZING, ESPECIALLY AROUND THE FOREST JUPITER STATION WHERE YOU DID KIND OF TOUCH ON IT.

BUT DO YOU HAVE A, CAN YOU KIND OF EXPAND ON ANY VISION THAT DART HAS FOR THAT PARTICULAR STATION AND HOW WE CAN KIND OF WORK TOGETHER? WELL, THAT'S WHERE THAT'S WHERE THE AREA PLAN AND WHAT YOUR VISION HAS GOT TO BE DRIVEN BY WHAT YOU'RE COMFORTABLE WITH FIRST. AND YOU KNOW, WHAT YOU SEE THE MARKET IS THAT YOU WANT TO SERVE THERE. YOU KNOW, THE THE NICE THING IS WHEN YOU'RE WORKING. WE OWN THE LAND THERE, SO WE DON'T HAVE A DEBT. NUMBER THAT YOU KNOW THAT WE IT'S GOING TO BURN UP IN 24 MONTHS. SO WE CAN HOLD WE CAN WORK WITH YOU ON FOR YOU

[01:30:07]

AND THE DEVELOPERS WILL TELL YOU, I MEAN, THEY'LL THEY'LL TELL YOU WHAT, YOU KNOW, WHAT'S ECONOMIC? AND THE MARKET SAYS THIS. YES. AND, YOU KNOW, AND I USED TO BE IN ECONOMIC DEVELOPMENT AND I'D SAY, YOU KNOW, THERE'S TWO CHOICES. YOU CAN MEET THE MARKET OR MAKE THE MARKET MEET. THE MARKET'S EASIER A LOT, BUT MAKE THE MARKET IS WHAT DIFFERENTIATES YOU OVER TIME. SO IT'S JUST, YOU KNOW, HOW TO DO THAT WITHOUT, YOU KNOW, AND LIVING, YOU KNOW, FOR THE NEXT FIGHT, YOU KNOW, SO THAT'S A CHALLENGE. I THINK WE'RE DEFINITELY ON THE MAKE THE MARKET VISION RIGHT NOW. SO MY LAST QUESTION FOR YOU AND I REALLY APPRECIATE YOUR TIME TONIGHT. I'M A HUGE PROPONENT FOR A CLOSED SYSTEM. I'M VERY ANXIOUS TO SEE HOW WHAT THAT LOOKS LIKE IN SAINT LOUIS AND SEATTLE. I'D LOVE TO HEAR A REPORT BACK ON THAT.

FROM FIRSTHAND EXPERIENCE, AND I'M REALLY GLAD TO SEE THAT THAT'S A PRIORITY MOVING FORWARD. I THINK IT WILL HELP WITH THE STAFFING CONSIDERATIONS THAT YOU'RE CURRENTLY LOOKING INTO, TRYING TO HAVE SOMEONE ON EVERY SINGLE TRAIN AND EVERY SINGLE BUS. I MEAN, THAT'S THAT'S A LOT. SO HOPEFULLY THOSE TWO THINGS CAN KIND OF INTEGRATE AND COALESCE TOGETHER AND NOT BE AS MUCH OF A BURDEN ON THE ENTIRE SYSTEM. THANK YOU SO MUCH FOR YOUR PRESENTATION TONIGHT. I REALLY APPRECIATE IT. THANK YOU. THANK YOU MA'AM. MAYOR PRO TEM, MISTER MAYOR, THANK YOU ALL FOR COMING OUT HERE. THIS IS THIS HAS BEEN THE BEST PRESENTATION WE'VE EVER SEEN. AND REALLY LIKE THE WRITER DASHBOARD THAT YOU TOLD US ABOUT. I JUST LOOKED AT THAT AND IT'S IT'S FASCINATING. YOU CAN GO CITY BY CITY AND SEE A LOT OF DETAIL IN THERE. THAT'S, THAT'S SOMETHING THAT I'VE BEEN WANTING TO SEE FOR A WHILE. I DIDN'T KNOW IT WAS THERE. I HAVE HAD THE PRIVILEGE OF GETTING TO RIDE THE DART RAIL TO GO TO THE WORLD CUP FAN EXPO DOWN AT THE DOWN THERE. AND IT WAS IT WAS GREAT. MET A LOT OF PEOPLE AND AND IT WAS IT WAS SAFE. IT WAS THERE WAS SECURITY EVERYWHERE. I DON'T I DON'T THINK THAT WAS THE NORM, BUT I THINK THEY JUST IT WAS ENHANCED. BUT IT WAS FOR THE FOR THAT PARTICULAR TIME.

BUT IT WAS IT'S YOU CAN SEE THE THAT CHANGES IN THE WIND AND THAT IT'S THAT IT'S HAPPENING.

SO CAN YOU SPEAK BRIEFLY OF. I'VE NOTICED CONSPICUOUSLY THE THE COMPRESSED NATURAL GAS BUSSES HAVE. IS THAT JUST SOMETHING THAT MAYBE THE ADVERTISING ON THE BUSSES IS GREATER NOW, BUT HAVE YOU ALL BEEN RUNNING CNG BUSSES FOR A WHILE AND WHAT'S WHAT SINCE 2000 1112? WE CHANGED OUT THE FLEET BACK THEN. WOW. YEAH, YEAH. WE HAVE MAJOR COMPRESSED AIR FACILITIES FOR OVERSIZE GAS LINES TO COME INTO OUR BUS YARDS. AND IT WAS A MAJOR INVESTMENT BECAUSE THOSE ARE THOSE ARE NOT SMALL THINGS. IT WAS PROBABLY $40 MILLION INVESTED JUST IN THOSE COMPRESSING BECAUSE YOU HAVE TO BRING THE GAS IN, THEN YOU HAVE TO COMPRESS IT TO A POINT WHERE THEN YOU CAN PUMP IT INTO THE FACILITIES. BUT THAT FLEET CONVERSION WAS DONE. MARK WOULD REMEMBER THAT WAS A BIG DISCUSSION ABOUT THE COST BENEFIT. AND IT DOES IT PENCIL AND THAT SORT OF THING. SO AND IT TURNED OUT IT WAS WE HAD EXACTLY THE RIGHT TIME BECAUSE FUEL PRICES WERE REALLY BEGINNING TO GET REALLY EXPENSIVE. AND THEN THEN NATURAL GAS REALLY WENT DOWN IN COST AND TURNS OUT TO BE MORE STABLE NOW BECAUSE IT'S MORE ABUNDANT HERE IN TEXAS THAN DIESEL, THAN THE OTHER FORMS. BUT YEAH, YEAH, YEAH, IT'S A WIN, WIN WIN. YEAH. YEAH. THE DIESELS HAVE A LOT MORE MAINTENANCE ON THEM. SO THEY KIND OF DODGED ALL OF THAT. THAT ISSUE ALSO. IT'S GOOD. I AM A PROPONENT OF THE CLOSING OF THE SYSTEM. I, I, I HOPE THAT IT'S DONE IN AN ARCHITECTURALLY PLEASING WAY, AS GOOD AS CAN BE. BUT I LOOK, THIS IS ALL THIS IS ALL GOOD NEWS IN GENERAL. I THANK YOU ALL FOR BEING HERE. THANK YOU, MR. MAYOR. THANK YOU, SIR.

[01:35:03]

BUT WHEN I GOT ON, NOBODY ASKED ME ANY TICKETS. RIGHT. BUT THE MAYBE WHAT I SAID EARLIER, YOU MENTIONED ABOUT GO TO THE TOP OF THE CARS OR THE BOTTOM. MAYBE I WAS IN THE KIND OF REAR ONE AND IT SAYS PEOPLE THAT CAN JUMP IN AND OUT AND THEY ASK FOR MONEY. SO I THINK THAT IS JUST FOR SECURITY IN THE FUTURE. I SAW YOU MENTIONED THAT YOU HAVE MORE ARMED AND UNARMED SECURITY COME IN. JUST WANT TO MAKE SURE THAT HOW CAN WE HELP OUR RESIDENTS TO MORE SECURE WITH PARTICULAR EXAMPLE IS A VIOLATION OF CODE OF CONDUCT. IT GOES RIGHT TO PANHANDLING AND THAT SORT OF THING IS IT'S NOT ALLOWED. IT'S NOT SUPPOSED TO OCCUR. AND BUT OUR BOARD MEMBERS HERE CAN SPEAK TO THIS BECAUSE THEY TALK ABOUT THIS REGULARLY. YES, SIR. THANKS.

AND THAT'S A GREAT QUESTION. I THINK DAVID DID A GREAT JOB OF TRYING TO EXPLAIN WHERE WE WHERE WE ARE, WHERE WE HAVE BEEN AND WHERE WE'RE TRYING TO GO. I, I'M, I'M A DALLAS, I'M A NATIVE FROM DALLAS. I STARTED WRITING THIS SYSTEM WHEN I WAS TEN AT TEN YEARS OLD. MY GREAT GRANDPARENTS WOULD PUT ME ON AT PARKLAND. IT'S WHERE THE RED LINE STOPPED THEN AND WOULD SEND ME TO MY GRANDMOTHER'S HOUSE IN OAK CLIFF. YOU WOULDN'T PUT A TEN YEAR OLD TO GO DOWN THE STREET AND TO THE, YOU KNOW, GROCERY STORE AND COME BACK. WE'RE JUST LIVING IN A DIFFERENT TIME, AND WE'RE DEFINITELY LIVING IN A DIFFERENT TIME POST COVID. I THINK RIGHT NOW, WHAT YOU'RE HEARING FROM US IS THAT WE'RE TRYING TO BE RESPONSIVE TO THE TIMES THAT WE'RE IN, YOU KNOW, DCTA AND DENTON COUNTY, WHAT WE SPEND ON THOSE 200 OR SO POLICE OFFICERS, 100 OFFICERS IN THE 80 F FARE ENFORCEMENT OFFICERS JUST FOR UNIFORM PRESENCE IS GREATER THAN THE ENTIRE BUDGET FOR DCTA. SO AND YOU GOT TO THINK OF IT IN THE CONVERSE, EVERY DOLLAR WE SPEND TO PROTECT THE SYSTEM IS ONE LESS DOLLAR WE PUT ON A ROUTE OR INCREASING FREQUENCIES OR ALL THE THINGS THAT WE KNOW DRIVE UP RIDERSHIP. AND SO THAT'S THE BALANCE THAT WE'RE PLAYING RIGHT NOW IS KIND OF A CHICKEN AND EGG. WHAT WHAT DO YOU DO TO INCREASE RIDERSHIP? IT IS A PRIORITY OF OURS, THOUGH, TO INCREASE EVEN BEYOND EVEN HOW WE GOT TO THE TSOS IN THE FIRST PLACE WAS A RESPONSE TO SAFETY AND SECURITY CONCERNS, BECAUSE WE AT ONE POINT DID NOT EVEN ADMINISTER THIS 100, THESE 100 OFFICERS. AND SO WE'RE TRYING TO RESPOND AND REACT TO IT IN REAL TIME AND DO INITIATIVES LIKE WE'RE GOING TO DO IN NOVEMBER FOR A 90 DAY PERIOD TO, YOU KNOW, ASSESS AND THEN ADDRESS. BUT, YOU KNOW, IT'S IT'S BEEN THE UNDERSTANDING THAT, YOU KNOW, INSTANCES LIKE U THAT YOU JUST MENTIONED, THEY'RE ALL THEY'RE ONE OFFS OR THEY'RE ANECDOTAL OR THEY WERE ISOLATED INCIDENTS. AND I THINK WHAT YOU'RE HEARING IS, IS, IS FROM US NOW IS WE, WE BELIEVE THAT THERE ARE MORE THAN JUST ONE OFFS AND ANECDOTAL AND ISOLATED INCIDENCES. THANK YOU. I THINK THAT THAT WHAT YOU WANT TO INCREASE RIDERSHIP, THAT ONE OF THE CONCERNS ABOUT SAFETY. RIGHT. BUT OVERALL, I HAVE A GOOD SMOOTH, DRY. AND IT'S ACTUALLY IT'S EMPTY. IT'S LIKE, I CAN, I CAN I CAN LIE DOWN. WE GOTTA WORK ON THAT. RIGHT, RIGHT. BUT FIRST OF ALL, THANK YOU. AND LIKE OUR COUNCIL MEMBERS MENTIONED, THIS IS A LOT OF INFORMATION THAT'S GOOD. AND ON YOUR DASHBOARD IS THAT INCLUDE THE, THE, THE ROUTE LEVEL RIDERSHIP IN THERE TO OR DIFFERENT. YEAH, IT'S, THAT'S THE MODE. WE CAN PROVIDE ROUTE LEVEL INFORMATION AS WELL. THAT'S IT'S ANOTHER LEVEL OF DRILL DOWN. BUT ACTUALLY WHAT WE'RE ACTUALLY TRYING TO DO IS FIND OUT WHAT ADDITIONAL

[01:40:04]

YOUR ROUTES OUT HERE ARE CONSISTENTLY RANK IN THE IN THE UPPER, YOU KNOW, THIRD, IN TERMS OF ACTIVITY, ALL THE ROUTES IN THE SYSTEM. IN FACT, I HAD A PIECE OF INFORMATION HERE THAT YOUR REVENUE PER ROUTE IS GOES BETWEEN 15 TO ACTUALLY ABOUT 12 TO $20 A PASSENGER REVENUE PASSENGER PER HOUR. WHAT THAT MEANS IS LITERALLY THAT, THAT IF YOU HAVE A, IF YOU'RE RUNNING FOR AN HOUR, THERE'S, LET'S CALL IT 20 PAYING CUSTOMERS THAT ARE RIDING DURING THAT HOUR, THE TRIP WIRE TO, TO MOVE YOU FROM ON DEMAND OVER TO FIXED ROUTE IS AROUND 8 TO 10. SO WHEN YOU START SEEING THAT LEVEL, THEN YOU CAN SAY, OKAY, THERE'S ENOUGH SUSTAINED RIDERSHIP THAT YOU COULD JUSTIFY A FIXED ROUTE AS OPPOSED TO AN ON DEMAND. IF IF THE CONDITIONS ARE RIGHT. BUT I CAN TELL YOU THAT A LOT OF, LIKE I SAY, TWO THIRDS OF THE ROUTES ARE NOT AS ACTIVE, NOT AS HEAVILY USED AS THESE ROUTES. SO THAT RIDERSHIP STATISTIC ALSO INCLUDES THE OTHER CITIES THAT ARE ON THAT SAME ROUTE. BUT BUT THEY'RE ACTIVELY USED. AND, AND, AND THAT'S WHY BUSSES ARE SO IMPORTANT. YOU'RE YOU'RE AT 15% ON LIGHT RAIL USAGE AS, AS PERCENTAGE WHERE THE SYSTEMWIDE IS RIGHT AT ABOUT 40% JUST TO GIVE YOU A MODAL SHIFT DIFFERENCE AS WELL. SO THAT'S WHY YOU HAVE TO LOOK AT EVERY CITY DIFFERENTLY BECAUSE THE DEMOGRAPHICS, THE PHYSICS, EVERYTHING ARE JUST ENOUGH DIFFERENT THAT YOU JUST CAN'T DO UNIFORM KINDS OF SERVICES. AND YOU ALL ARE THE SECOND LARGEST USERS OF SINCE WE HAVE A LOT OF FOLKS THAT PERIODICALLY GO THROUGH TO TEST THE HEALTH OF THE BACKGROUND. SO TYPICALLY. YEAH, WELL, I HEARD SOME THAT MENTIONED THAT THERE'S SOME LOCATION THEY DIDN'T GO TO, BUT THAT'S A DIFFERENT STORY. BUT IF YOU HAVE HANDY IN THE FUTURE. SO KIND OF IN WRITINGS, SOME KIND OF THE ROUTE LEVEL RIDERSHIP, I'M INTERESTED TO, TO, TO SEE IT. OKAY, WE HAVE IT. SO 'LL MAKE IT AVAILABLE. CITY MANAGER IS GOING TO GET COVERED UP WITH DATA HERE. SO. THANK YOU VERY MUCH. THANK YOU, MR. MAYOR.

THANK YOU SIR. COUNCILMEMBER THOMAS. YES, THANK YOU ALL FOR YOUR PRESENTATION. VERY, VERY GOOD AMOUNT OF DATA HERE. I APPRECIATE IT AND THANK YOU TO THE CITY SECRETARY. SHE'S ALREADY FORWARDED THAT TO US. IT'S IN YOUR EMAIL, LADIES AND GENTLEMEN. AND SO, SIR, YOU'RE YOU COME BACK IN AS AN INTERIM. THANK YOU FOR THAT. YOUR YOUR YOUR TERM ENDS NEXT MONTH, NOVEMBER 6TH. NOVEMBER 6TH. WELL, MY MY TERM IS ENDS ON OCTOBER 26TH THAT I CAN CONFIRM FOR SURE. THAT'S WHEN, THAT'S WHEN THAT ARRIVES. BUT I'LL OVERLAP FOR TWO WEEKS. BUT NOVEMBER 6TH AND I'LL, I'LL FEED OFF INTO THE WIND. I ENCOURAGE YOU NOT TO HANG OUT WITH OUR CITY MANAGER. HE HAS MANY FINE QUALITIES, BUT STAYING RETIRED IS NOT ONE OF THEM. APPARENTLY HE AND I TRADED NOTES IN THAT WE'RE BOTH FAILED IN THAT WE ARE. WE ARE GRATEFUL. WE ARE GRATEFUL THAT HE DOES NOT HAVE THAT FINE QUALITY. NO, MY MY QUESTION KIND OF. MAYBE IT'S JUST NEIGHBORHOOD SPECIFIC. I IT'S ABOUT ACTUALLY GETTING. I'VE GOT SOME BUS STOPS, BUT NO BENCHES THERE. AND SO I'VE GOT TWO NEW IN THE, IN THE SQUARE MILE. I LIVE IN TWO NEW TRACK TOWNHOME DEVELOPMENTS THAT ARE. DIRT IS TURNING RIGHT NOW AND THERE IS A BUS STOP THERE, BUT THERE'S NO BENCH. AND SO I, I'VE SEEN A COUPLE OF THESE AND IT'S JUST YOUR PLAIN OLD CONCRETE BENCH. ARE YOU GUYS STILL DOING THOSE OR HAVE WE ALL GONE TO STEEL OR SOMETHING FANCY. NO, WE DO HAVE. I MEAN, WE CONTINUE TO DO THAT. BUT YOU KNOW THE NEW ONE. YEAH. THE NEW ONE. IT WILL BE STEEL STRAP BENCHES. AND WE'VE BEEN THAT'S PART OF OUR AMENITIES REPLACEMENT PROGRAM. SO NOT ONLY ARE THE SHELTERS BEING REPLACED, BUT WE'RE PUTTING MORE BENCHES OUT THERE AS WELL, MORE MODERN BENCHES THAN THE CONCRETE BENCHES. OKAY. I MEAN, THOSE CONCRETE BENCHES HAVE GOT TO BE THE PRETTY CHEAP COMPARED

[01:45:01]

AND I'LL SEE, WE'LL SEE WHAT WE CAN DO TO, YOU KNOW, ENCOURAGE RIDERSHIP FROM DAY ONE WHEN THOSE, YOU KNOW, I MEAN, THEY'RE NOT THEY'RE ALREADY GETTING READY TO POUR CONCRETE FOR THE STREETS. AND WE'LL START TO SEE THEM GO VERTICAL HERE PRETTY SOON. SO I'D LIKE TO ENCOURAGE THEM TO USE THE SYSTEM AS MUCH AS POSSIBLE. AND HAVING A BENCH THERE RATHER THAN JUST A, A STOP WHERE YOU GOT TO STAND, I THINK MIGHT BE HELPFUL. SO AND I'D BE PERFECTLY HAPPY WITH YOU'VE GOT OLD CONCRETE BENCHES IN A WAREHOUSE SOMEWHERE. YOU COULD BRING THOSE BACK UP HERE AND THAT WOULD BE THAT WOULD BE SATISFACTORY. BUT IF YOU'VE GOT SOMETHING NEWER AND FANCIER THAT WON'T COST US TOO MUCH MONEY, I'D LIKE TO AT LEAST TALK ABOUT IT. GIVING US A CHALLENGE. YEAH. OKAY. VERY GOOD. THANK YOU ALL. THANK YOU MAYOR. THANK YOU SIR. COUNCILMEMBER. THANK YOU MAYOR. OKAY, VERY GOOD JOB. VERY DATA RICH. AND SO THAT WAS KIND OF OVERWHELMING FOR ME. BUT I JUST WANT TO MAKE SURE I SEE COLOR VERY WELL. SO I WANT TO SEE ON SLIDE SIX, IS THAT COLOR COORDINATING WITH RIDERSHIP OR DO YOU ALL HAVE THAT THERE FOR A REASON? LIKE ON NUMBER SIX, SLIDE SIX DOES THAT. ONE ALMOST THERE. THERE YOU GO. IS THAT CORRELATION TO RIDERSHIP? IS RED MEAN? WE HAVE A LOT OF RIDERS. I'M HERE AT THE SOUTHEAST. GARLAND. WHAT IS THAT. BROWN. IS THAT CORRELATION AT ALL. OR IS IT JUST ADD COLOR. YEAH. SO IF YOU'RE LOOKING AT SOUTHEAST GARLAND YOU SEE THE RED OUTLINE. YEAH. JUST NO, NO, NO. THOSE ARE THE LINE LIKE IN GENERAL, WE HAVE THEM LIKE THERE'S GRAY. YOU SEE HOW THEY'RE SECTIONED OUT? IS THAT JUST BECAUSE THOSE ARE PRECIOUS COLORS? OKAY, OKAY. OKAY. AND THE CITY BOUNDARY AND NOTHING WITH RIDERSHIP. IS THAT CORRECT? OKAY. OKAY, FANTASTIC. THANK YOU FOR THAT. AND THEN LET'S SEE ON NINE, GO BACK TO SLIDE NINE. OKAY. SO TELL ME, YOU MIGHT HAVE MENTIONED WHAT IS YOUR QUARTER? IS THAT THREE MONTHS YEAR? WHAT IS YOUR QUARTER AND WHAT MONTHS ARE THOSE? YOUR QUARTER. YOU SAY QUARTER ONE, TWO, THREE FISCAL YEAR QUARTERS. SO ONE YEAR, FOUR YEARS FISCAL YEAR IS ENDS IN IN SEPTEMBER. OKAY. IT'S OCTOBER 1ST TO SEPTEMBER. OKAY. SO IN ONE YEAR, THEN WE HAVE THAT. AND THEN SO IS MORE RIDERSHIP IN CERTAIN MONTHS, WHICH WOULD BE YEAH, YEAH. OKAY.

SO TYPICALLY IN THE SUMMER OR LIKE STATE FAIR IS ALWAYS GOING TO DRIVE A LOT, RIGHT? OKAY. SO SEASONAL, MAYBE SEASONAL RIDERSHIP. YEAH. AND WEATHER DRIVEN, WEATHER DRIVEN. OKAY.

YOU MIGHT MENTION THAT. OKAY, SO THAT'S RIGHT. SO YOU CAN EXPECT RIDERSHIP FALLS OFF IN JANUARY, EARLY FEBRUARY. OKAY. YES. OKAY. WAY BACK IN THE DAY. THIS IS NOT THE 70S THOUGH, BUT I USED TO DO THE LOW DART RAIL AND RIDE IT TO WORK. SO I WORK DOWNTOWN AND I LIVED HERE AND YEAH, THEY WOULD RANDOMLY ASK FOR THE TICKETS, SO THEY WERE EVEN GOOD. THIS WAS 20 YEARS AGO AND THEY PULLED ME OFF AND THEY'RE LIKE, YOU GOT TO GO BUY A TICKET. I NEVER GOT THROWN IN JAIL FOR THAT, YOU KNOW, BUT THEY WOULD PULL ME OFF AND SAY, YOU HAVE A TICKET. I'D BE LIKE, OH, I LOST IT. AND THEY'RE LIKE, GET OFF. EVEN THOUGH I WAS LIKE, I'M NOT GONNA LIE, I WAS, I WAS LIKE, OH MAN. YEAH, YEAH, YEAH. THEY HAD VENDING MACHINES BACK THEN TOO. SO I'M LIKE, THOSE

[01:50:02]

I'VE APPLIED FOR DART WAY BACK IN THE DAY TOO. THEY'RE LIKE, NO, CHRISTINA, YOU DIDN'T DO WELL ON THAT. SO THEY'RE NOT REPLACING DART OFFICERS, IS THAT CORRECT? CORRECT. IT'S GOING TO BE BUT A LITTLE BIT CHEAPER TO PAY, I'M SURE. LESS EXPENSIVE. I DON'T USE THE WORD BUT LESS EXPENSIVE. MORE AFFORDABLE PERHAPS. YOU DON'T REALLY HAVEE TO HAVE A UNIFORM PRESENCE OF A CSO OR ENFORCEMENT OFFICER THAT MAKES PEOPLE FEEL MORE COMFORTABLE AS A MATTER OF SAFETY AND COMFORT. THE PRESENCE OR. YEAH, DEFINITELY. AND WE HAVE A LITTLE BIT MORE FLEXIBILITY WITH CONTRACT THAN YOU WOULD WITH EMPLOYEES JUST IN TERMS OF RECRUITING PROCESS AND ALL THAT. SO THIS GIVES US A LITTLE BIT MORE FLEXIBILITY. DEFINITELY.

AND THEN MY FINAL COMMENT, YOU KNOW, I HAVE A BROTHER THAT FAITHFULLY USES PARATRANSIT FOR MANY, MANY, MANY YEARS. HE GOES FROM HERE TO CARROLLTON BECAUSE THAT'S WHERE HIS ADULT PROGRAM IS. AND I HAVE TO SAY AND NOT SAY, BUT I AM DISAPPOINTED ON HOW IT WORKS. I KNOW THAT YOU ARE PARTNERING WITH DIFFERENT COMPANIES TO ENSURE THAT HE GETS THERE, AND THAT'S REALLY GREAT. BUT SOMETIMES PEOPLE ARE PICKING THEM UP AND I'M LIKE, YOU KNOW, AND I'M LIKE, I'LL JUST TAKE YOU TODAY. SO I THINK THAT ONCE WE GET THAT PARTNERSHIP UNIFIED, IT'S GOING TO LOOK BETTER. BUT FOR SOMEONE WHO LIKE ME, I'M A GUARDIAN OF MY BROTHER. AND SINCE HE DOESN'T, WE THEY RIDE PARATRANSIT BECAUSE THEY CAN'T NECESSARILY I NOT FIT TO RIDE.

THE BIGGER ONES CAN GET LOST. SO WE WANT TO MAKE SURE THAT WE UNIFIED AND WE KNOW WHAT WE'RE SENDING OUR LOVED ONES INTO, BECAUSE THAT'S EXTREMELY IMPORTANT. AND WE HAVE TO MAKE SURE THAT IT IS CONSISTENT. YOU KNOW, I ONE DAY IT'S AN UBER, ONE DAY IT'S A DART. AND HE'S LIKE, SISTER, I DON'T KNOW IF I WAS SUPPOSED TO GET ON TODAY. AND I'M LIKE, YOU DIDN'T GET ON.

HE WAS LIKE, I DIDN'T. AND I WAS LIKE, OKAY, YOU KNOW, ME DRIVING TO CARROLLTON GARLAND, THAT'S, YOU KNOW, THAT'S NOT A LOT OF FUN. SO JUST A LITTLE SIDE THERE. BUT OTHERWISE, YOU'RE DOING SUCH A GREAT JOB. I'M GLAD WE GOT TO KEEP Y'ALL IN GARLAND. WE'RE THE SECOND LARGEST. SO YOU GET A NICE BIG CHUNK OF CHANGE FROM US. SO WE LIKE TO GET IT BACK TO YOU. SO GOOD JOB. THANK YOU SO MUCH. OH THANK YOU MAYOR. THANK YOU. AND WE'LL FOLLOW UP WITH YOU ON THAT SPECIFICALLY. OKAY. MR. CITY MANAGER, MAYOR AND COUNCIL. EARLIER TODAY, WE MET WITH THE CEO AND CHAIR BRYANT. THE MAYOR AND I MET AND HAD A DISCUSSION AT THAT TIME, AND I WANT TO SHARE SOMETHING THAT I TOLD HIM DURING THAT MEETING. YOU KNOW, WHEN YOU THINK OF AN INTERIM CEO, YOU THINK OF SOMEBODY WHO SHOWS UP IN A CARETAKER ROLE TO JUST KEEP THE AGENCY GOING UNTIL THE NEXT GUY SHOWS UP. NOTHING COULD DESCRIBE MR. LINEKER'S WORK THERE. HIS WORK HAS BEEN REALLY TRANSFORMATIONAL IN A WAY THAT IS EXTREMELY BENEFICIAL TO THE MEMBER CITIES. WHEN I MET WITH HIM SHORTLY AFTER HE BECAME THE CEO, I SAT WITH HIM FOR ABOUT AN HOUR AND DISCUSSED A NUMBER OF CONCERNS THAT WE HAD, AND DAYS LATER I RECEIVED A SERIES OF NOTES SAYING, HERE'S ALL YOUR CONCERNS, AND I THOUGHT NOTHING WOULD HAPPEN WITH THEM.

AND THEY LITERALALLY FOLLOWED UP ON EVERY SINGLE ONE OF THEM. AND THE PRESENTATION YOU SAW TONIGHT, AND I'VE BEEN HERE FOR 20 YEARS WATCHING DART PRESENTATIONS WAS IN FACT, THE BEST PRESENTATION THAT I'VE EVER SEEN. AND THAT'S A TESTAMENT TO MR. LINEKER'S WORK THERE. AND I JUST THINK WE OWE HIM A DEBT OF GRATITUDE. THANKK YOU, SIR. WE APPRECIATE THE CITY MANAGER WEARING DARK BLUE AND YELLOW TONIGHT. YES. THAT'S RIGHT, THE COLORS. THANK YOU.

THANK YOU VERY MUCH. THAT'S VERY KIND. THANK YOU ALL FOR COMING DOWN. I THANK YOU FOR THE PRESENTATION. AND WE GAVE YOU A LITTLE BIT OF HOMEWORK, BUT NOT TOO MUCH BUT WASN'T TOO BAD. LOOKING FORWARD TO THE NEW CEO WHEN HE COMES AND INVITE HIM TO GIVE A PRESENTATION SOON.

AND YOU'LL BE ENJOYING LIFE ON A GOLF COURSE. SO THANK YOU ALL. GARLAND GOLF COURSE. PLEASE.

ALL RIGHT. IT IS 755. SO WE'VE BEEN AT IT FOR A LITTLE WHILE. COUNCIL WILL GO TAKE A LITTLE RECESS HERE. ASK EVERYON ALL RIGHT. WELCOME BACK TO OUR WORK SESSION. WE'LL MOVE NOW TO. OUR

[6. GP&L Recovery Adjustment Factor Decrease]

[01:55:01]

AND IT WOULDN'T BE APPLICABLE TO THOSE PARTICULAR CUSTOMERS. GIVE YOU AN IDEA OF WHAT THIS $0.01 REDUCTION LOOKS LIKE. IF YOU TAKE THE CURRENT AVERAGE RESIDENTIAL MONTHLY BILL, IT'S IT'S RIGHT AROUND $163.10 CURRENTLY. WHAT THIS $0.01 REDUCTION WILL DO WILL BE TO LOWER IT TO $151.10. SO YOU'RE LOOKING AT AN AVERAGE MONTHLY SAVINGS OF $12. IF YOU ANNUALIZE THAT YOU'RE LOOKING AT $144, YOU MIGHT WONDER WHAT'S. WHAT'S THE JUSTIFICATION OR SUPPORTING THE REDUCTION. THIS PARTICULAR GRAPH HERE HAS THE FORWARD MARKET CURVES FOR ENERGY PRICES IN ERCOT. IT'S GOING TO OVER THE PAST 12 MONTH PERIOD. AND THIS IS LOOKING AT PRICING BLOCKS THAT WOULD BE CONSIDERED 24 OVER SEVEN PRICING. AND YOU CAN SEE THAT THE IN THE GRAPH THAT THE COST HAVE BEEN COMING DOWN OVER THE PAST 12 MONTHS, EFFECTIVELY, IF YOU WERE TO AVERAGE THE YEARS OF 27, 28, AND 29, YOU'RE LOOKING AT ROUGHLY ABOUT A $0.01 DECREASE. GIVEN THAT WE USE OUR GENERATING UNITS AS HEDGES AGAINST THE MARKET PRICE, THEY'RE OLDER UNITS, NOT QUITE AS EFFICIENT. WHEN WE HAVE OPPORTUNITIES TO BE ABLE TO BUY POWER AT A PRICE LOWER THAN US GENERATING, WE TAKE THOSE OPPORTUNITIES. AND SO WITH THE MARKET MOVING DOWN, IT'S PRESENTED SOME OPPORTUNITIES FOR US TO BE ABLE TO LOCK IN SOME SOME POWER AT LOWER COST. AND SO HENCE, THAT'S THE REASON WHY YOU'RE SEEING THE RECOVERY ADJUSTMENT FACTOR COMING DOWN BY A PENNY. AND WITH THAT, IF THERE'S ANY QUESTIONS. MAYOR PRO TEM THAT IS FANTASTIC NEWS. THANK YOU FOR THAT. DO YOU HAPPEN TO KNOW HOW THIS WILL COMPARE TO OUR OTHER PROVIDERS OF ELECTRICITY OUT THERE. YOU KNOW THERE'S ALWAYS THAT BAR GRAPH. ISN'T THAT AT THE BEGINNING OF THE MONTH. CORRECT.

SO THE MARKET HAS BEEN MOVING DOWN HISTORICALLY. WE'RE WE'RE WE'RE ABOUT TWO TWO AND A HALF CENTS BELOW THE AVERAGE MARKET RIGHT NOW. THAT'S COMPRESSED A LITTLE BIT BECAUSE THE MARKET HAS MOVED DOWN JUST SLIGHTLY OVER A PENNY. BUT WITH THIS PENNY REDUCTION, IT WILL GET US BACK CLOSER TO THAT TWO, TWO AND A HALF CENT COST DIFFERENTIAL BETWEEN THE AVERAGE MARKET PRICE. OKAY, THAT JUST MAKES IT WHERE WE CAN STILL POINT THAT WE'RE ALWAYS OVER THERE TOWARDS THE RIGHT ON THE GRAPH. SO THAT'S GOOD. CORRECT. AND JUST AN IDEA OF $0.02 FOR THE AVERAGE CUSTOMER WOULD BE $24 A MONTH OR $288 A YEAR. SO IT'S, IT'S A NICE SAVINGS. YES IT IS. THANK YOU SIR. YES, THAT'S REAL SAVINGS. INDEED. I'M A CUSTOMER. I'M LOOKING FORWARD TO THAT. VERY MUCH SO. AND. ALL RIGHT. WELL, I HAVE NO FURTHER QUESTIONS.

THANK YOU VERY MUCH. THANK YOU VERY MUCH. WELL, WITH THAT, WE'LL MOVE ON NOW TO ITEM

[7. Library Strategic Plan Update]

THIS IS A MAYOR, COUNCIL. AND MR. BETTS, WE'RE REALLY EXCITED TO BE HERE TONIGHT TO PRESENT THE UPDATE TO THE LIBRARY STRATEGIC PLAN. KAREN ARCHIBALD, THE DIRECTOR OF LIBRARIES FOR THE CITY OF GARLAND. AND WITH ME TONIGHT I HAVE. MAUREEN ARNDT WITH 720

[02:00:08]

WE'VE ALSO STRENGTHENED OUR ORGANIZATION ITSELF THROUGH UPDATING SOME POLICIES, A COMMUNITY AWARENESS CAMPAIGNS, AND MULTILINGUAL STAFFING. WE'VE MADE A REALLY CONCERTED EFFORT TO TRANSFORM NOT JUST THE BUILDINGS THEMSELVES, BUT THE INSIDE OF THE BUILDINGS, INCLUDING THE STAFF, THE PROGRAMS FROM TOP TO BOTTOM. AND FOR THE FUN PART. THE PUBLIC RESPONDED. THE PUBLIC HAS RESPONDED VERY WELL TO THE CHANGES THAT WE'VE MADE. AND THERE'S JUST A COUPLE OF THINGS ON THE SLIDE THAT I WANT TO HIGHLIGHT. ONE BEING THAT WE'RE MAKING A COMPARISON OF FISCAL YEAR 26 ESTIMATES TO FISCAL YEAR 19. WE CHOSE FISCAL YEAR 19, BECAUSE THAT WAS THE LAST YEAR THAT WE ACTUALLY HAD A, QUOTE UNQUOTE, NORMAL YEAR IN THE LIBRARY THAT WE WEREN'T IMPACTED BY CONSTRUCTION PROJECTS OR A PANDEMIC. SO WE WANTED TO, TO COMPARE THOSE NORMAL YEARS. THE NUMBER OF VISITORS HAVE INCREASED THE NUMBER OF MATERIALS, BOTH PHYSICAL AND DIGITAL CHECKOUTS HAVE INCREASED. OUR DATABASE USAGE HAS INCREASED. BUT THERE ARE TWO THINGS THAT I WANT TO REALLY HIGHLIGHT HERE. ONE, IN OUR SCHOOL READINESS SCORES, WE CAN'T TAKE 100% CREDIT FOR THOSE SCHOOL READINESS SCORES, BUT WE WILL TAKE A GOOD PART OF THE CREDIT FOR THOSE SCHOOL READINESS SCORES. SO THAT'S REALLY FOCUSING ON 0 TO 4 AND HELPING TO ENSURE THAT CHILDREN AND PARENTS HAVE THE NEEDED SKILLS THAT THEY NEED, THAT FOUNDATION THAT'S SO CRITICAL FOR THEM TO BE ABLE TO BE SUCCESSFUL IN SCHOOL, KNOWING, YOU KNOW, BASIC LETTERS, BASIC SOUNDS, COLORS, HOW TO COUNT TO TEN, ALL OF THOSE THINGS THAT ARE CRITICAL FOR SUCCESS. AND THE OTHER THING IS OUR PROGRAM ATTENDANCE. SO THAT PROGRAM ATTENDANCE ISN'T JUST A SNAPSHOT. IT'S ACTUALLY BEEN INCREASING OVER THE LAST 5 OR 6 YEARS, EVEN THOUGH THE NUMBER OF PROGRAMS THAT WE MAY BE PUTTING ON HAVE BEEN DECREASING, OUR NUMBER OF PARTICIPANTS IS ACTUALLY GOING UP. AND THAT'S A TESTAMENT TO OUR LIBRARY TEAM WHO'S REALLY LOOKED AT WHAT OUR COMMUNITY NEEDS AND RESPONDED WITH THOSE NEEDS, WITH THOSE PROGRAMS. SO WE'VE BUILT A VERY SOLID, SOLID FOUNDATION OVER THESE LAST 5 OR 6 YEARS FOR US TO BE ABLE TO BUILD UP STRONG GOING FROM HERE. I'LL TURN IT OVER TO JULIA AND MAUREEN. THANK YOU. KAREN. TONIGHT WE HAVE AN AGENDA FOR YOU TO SHARE WITH YOU ALL THAT WE LEARNED ABOUT THE STRATEGIC STRATEGIC MASTER PLAN, STARTING WITH WHO YOU ARE GOING TO. WHAT IS THE VALUE OF PUBLIC LIBRARIES? WHAT DO THE WHAT DOES THE LIBRARY GIVE BACK TO THE COMMUNITY? WE'LL TALK ABOUT OUR PROCESS FOR ENGAGING SOME OF YOU, HOW WE ALIGNED ALL OF OUR THOUGHTS WITH GARLAND ON THE RISE, AND THEN FROM ALL OF THOSE ASPECTS, DEVELOPED THE GOALS AND STRATEGIC TACTICS FOR THE PLAN. JULIA. SO BEFORE WE GET INTO THE DATA AND EVERYTHING WE LEARNED FROM YOUR COMMUNITY, I JUST WANTED TO TAKE THIS MOMENT TO TALK ABOUT WHY THE MOMENT WAS RIGHT FOR A STRATEGIC PLAN FOR THE LIBRARYRY, AND WHAT THAT STRATEGIC PLAN CAN DO. AS YOU HEARD,HE LIBRARY HAS ACCOMPLISHED SO MUCH OVER THE PREVIOUS FEW YEARS, SO IT'S AN EXCELLENT TIME TO STEP BACK AND SAY, WHAT ARE THE COMMUNITY NEEDS? THE COMMUNITY IS CHANGING. HOW IS THE LIBRARY RESPONDING, TRANSLATING ALL OF THOSE NEEDS INTO PRIORITIES, ALIGNING STAFF, LEADERSHIP, BOARD, COMMUNITY MEMBERS, AND ONE SHARED DIRECTION BECAUSE THERE IS SO MUCH THAT'S BEING ASKED OF THE LIBRARY AND SETTING GOALS AND DEMONSTRATING THE IMPACT. AND OF COURSE, HAVING A NEW STRATEGIC PLAN IN PLACE IS REQUIRED FOR ACCREDITATION BY THE TEXAS STATE LIBRARY AND ARCHIVES

[02:05:05]

SO CENSUS TRACTS, BLOCK GROUPS, AND HOW THE DEMOGRAPHICS AND DATA DIFFERED. WHEN WE LOOK AT THE NEIGHBORHOOD LEVEL, AS WELL AS WHEN WE ZOOM OUT AND LOOK AT YOUR COMMUNITY OVERALL. SO AT THAT MACRO LEVEL, WE RECOGNIZE THAT THE GARLAND COMMUNITY IS YOUNGER THAN MANY, AND IMPORTANTLY, THAT IT'S PROJECTED TO GROW BY ABOUT 18.7% BY 2045. SO NOW YOU'RE SERVING A YOUNG POPULATION AND WE'RE PREPARING FOR THE FUTURE OF MORE MORE PEOPLE MAKING USE OF LIBRARY SERVICES. THIS THIS FIRST MAP SHOWS THE SHARE OF ADULTS BY BLOCK GROUP WITHOUT HIGH SCHOOL DIPLOMAS. SO CAST YOUR EYE TO THE DARKER GREEN, WHICH IS SHOWING ABOVE 18% ADULTS WITHOUT HIGH SCHOOL DIPLOMAS. SO AS YOU CAN SEE, EDUCATIONAL ATTAINMENT VARIES ACROSS THE CITY. THE ADULTS WITHOUT A HIGH SCHOOL DIPLOMA ARE MORE CONCENTRATED IN PORTIONS OF CENTRAL, WESTERN AND SOUTHERN AREAS. AND THIS MATTERS FOR THE REASONS WE ALL KNOW OF HOW EDUCATION IMPACTS INCOME, EMPLOYMENT, ACCESS TO TECHNOLOGY, CIVIC PARTICIPATION AND COMFORT, NAVIGATING PUBLIC SYSTEMS. THAT'S NOT ME, RIGHT? I'M NOT BEEPING. OKAY. WE ALSO LOOKED AT THE DIGITAL DIVIDE AND HOW THAT VARIES ACROSS YOUR COMMUNITY. THE MAP YOU SEE HERE SHOWS THE HOUSEHOLDS THAT ARE RELIANT ON CELL CELL PHONES, CELL DATA FOR ACCESS TO THE INTERNET, FOR ACCESS TO THE INTERNET. THERE ARE MANY HOUSEHOLDS IN THE COMMUNITY THAT LACK BROADBAND CABLE OR FIBER OPTIONS. SO AGAIN, THEY TURN TO THE CELL PHONE FOR INTERNET SERVICE. THAT'S CAN BE A VERY UNRELIABLE METHOD OF GETTING ONLINE AND NOT IDEAL FOR THINGS LIKE APPLYING FOR A JOB OR COMPLETING SCHOOL WORK. WE ALSO RECOGNIZE THAT LANGUAGE DIVERSITY IS CENTRAL TO GARLAND'S IDENTITY. WE SEE THAT MORE THAN HALF OF GARLAND HOUSEHOLDS SPEAK A LANGUAGE OTHER THAN ENGLISH AT HOME, AND 14% ARE LIMITED ENGLISH SPEAKING. THIS MAP IS SHOWING HOW THE LANGUAGE IS SPOKEN AT HOME OTHER THAN SPANISH, OF COURSE. RECOGNIZE THAT'S VERY LARGE PREDOMINANT LANGUAGE HERE. LANGUAGES OTHER THAN ENGLISH AND SPANISH DIFFER THROUGHOUT THE COMMUNITY. SO YOU HAVE YOUR PEACHY COLOR, WHICH IS VIETNAMESE. SEE IN THE DARKER BLUE, SOME OTHER ASIAN LANGUAGES. BUT WHAT I REALLY TAKE AWAY FROM THIS IS THE VARIETY AND THE NEED FROM ALL OF THESE MAPS TOGETHER TO RESPOND AT THE NEIGHBORHOOD LEVEL, THE LOCATION LEVEL, AS WELL AS SERVING THESE BROADER TRENDS THAT WE SEE THROUGHOUT YOUR CITY. SO WE'RE LOOKING AT THE CITY OVERALL, BUT THAT DATA DOESN'T TELL THE WHOLE STORY. BUT WE DO START TO HAVE SOME THEMES EMERGING OF EQUITABLE, CONSISTENT ACCESS, LEARNING AND ECONOMIC OPPORTUNITY. AND THAT COMMUNITY LEVEL RESPONSE THROUGH SERVICES AND SPACES. AND KAREN MENTIONED EARLIER, THIS IS THE FUN ONE. THIS IS MY FUN ONE. WE, WE CONDUCTED A RETURN ON INVESTMENT AND COST BENEFIT ANALYSIS OF LIBRARY SERVICE. SO OUR APPROACH ESTIMATED THE VALUE OF DIFFERENT LIBRARY SERVICES AND RESOURCES AND LOOKED AT THAT VALUE IN TERMS OF MARKET PRICE. IF PEOPLE WERE PAYING TO ACCESS THIS WITH THEIR THEIR OWN WALLETS, WHAT WOULD THEY PAY IF THEY DIDN'T HAVE ACCESS TO THE LIBRARY? IN ORDER TO MAXIMIZE THE RELEVANCE FOR YOUR LIBRARY AND YOUR COMMUNITY, WE USED GARLAND AND TEXAS MARKET PRICES. THINGS DON'T COST THE SAME HERE AS THEY DO WHERE I'M FROM IN VIRGINIA. AND SO WE TOOK THAT INTO ACCOUNT. WE ALSO TOOK A CAUTIOUS APPROACH. SO THESE VALUES ARE LIKELY TO UNDERESTIMATE A TOTAL ESTIMATE OF VALUE. AND WHAT WE FOUND IS THAT FOR EVERY DOLLAR INVESTED IN GARLAND PUBLIC LIBRARIES RESIDENCY, $4.08 FOR THAT $1.

THINKING ABOUT THAT, ANOTHER WAY, GARLAND PUBLIC LIBRARIES PROVIDES OVER $23 MILLION. THAT WAS WHAT OUR EVALUATION CAME OUT TO, WHICH IS A SAVINGS OF ABOUT 17.5 MILLION ONCE WE TAKE OUT THOSE OPERATING COSTS. SO THAT'S. $4 FOR EVERYONE AND EVERY ONE AND OVER 17 IN

[02:10:02]

[02:15:10]

EACH GOAL IS SUPPORTED BY SEVERAL OBJECTIVES AND NOT ON SCREEN, BUT WITHIN THE PLAN ITSELF. AND WE'LL CHAT THROUGH. SOME EXAMPLES ARE TACTICS THAT BRING EACH OBJECTIVE FORWARD.

WHAT ARE WE GOING TO DO TO ACCOMPLISH THIS? SO THE SPECIFIC ACTIONS ARE THERE AS WELL. THE FIRST GOAL OF THE STRATEGIC PLAN IS TO SUSTAIN LIFELONG CURIOSITY THROUGH LEADING RESOURCES. THIS IS THE STUFF. THIS IS THE STUFF. ONE. THIS WAS THE STRONG DIGITAL AND PHYSICAL COLLECTIONS. IT'S WHAT'S VERY VISIBLE WITHIN THE LIBRARY. THIS IS SO IMPORTANT BECAUSE THIS IS WHAT WE HEARD AGAIN AND AGAIN FROM YOUR COMMUNITY WAS IMPORTANT TO THEM.

WE HEARD THAT THE COMMUNITY VALUES THE COLLECTIONS. AND TO DISTILL IT IN ONE QUOTE, WE KIND OF JUST WE HEARD MORE AND MORE AND MORE, MORE AND MORE AND MORE WAS IN PHYSICAL, DIGITAL AND PHYSICAL COLLECTIONS. I WANT TO SEE INCREASED INVESTMENT IN THOSE COLLECTIONS, AND THE INCREASED INVESTMENT WOULD RESULT IN SHORTER WAIT TIMES. NONE OF US WANT TO WAIT FOR OUR STAFF AND MORE RELEVANT COLLECTIONS. THIS IS SOMETHING THAT LIBRARIES ARE CONTINUOUSLY WORKING ON AS INTERESTS AND LANGUAGE AND CULTURE AND LIFE STAGE PREFERENCES EVOLVE, MAKING SURE THAT THE COLLECTION IS EVOLVING WITH THOSE THINGS. SO THE FIRST OBJECTIVE TO SUPPORT SUSTAINING LIFELONG CURIOSITY IS ABOUT ALIGNING COLLECTIONS WITH THAT COMMUNITY DEMAND. AN EXAMPLE OF THIS AS A TACTIC WOULD BE TO MAINTAIN THE STRONG INVESTMENT IN HIGH DEMAND PHYSICAL MATERIALS. PHYSICAL MATERIALS REMAIN IMPORTANT. YOUR DIGITAL IS SEEING EXCEPTIONAL USE. THERE WILL BE HOPEFULLY SOME INCREASED FOCUS ON THAT AS WELL.

BUT WE CAN'T FORGET ABOUT THOSE PHYSICAL MATERIALS. THE COMMUNITY WAS VERY CLEAR ABOUT THAT. THE LIBRARY WILL IMPROVE DISCOVERY AND THE PATRON EXPERIENCE. SO ONE OF THE WAYS THAT THAT MIGHT HAPPEN IS IN LOOKING AT OPPORTUNITIES TO EXPAND OPERATING HOURS. THE THIRD OBJECTIVE IS AROUND CONNECTING THE COLLECTIONS TO COMMUNITY INTERESTS. SO NOT THE SPARKLY SPARKLY OBJECT SYNDROME, BUT ACTUALLY CONTINUING THE LIBRARY DOES AN EXCELLENT JOB OF THIS ALREADY CONTINUING TO TIE THINGS LIKE THE LIBRARY OF THINGS OR NONTRADITIONAL OFFERINGS SUCH AS THE SEED LIBRARY TO SUPPORT RELEVANT INTERESTS AND HOBBIES. WHAT'S THE DEMAND? WHAT'S THE NEED? HERE'S THE COLLECTION RESPONSE. ALL RIGHT, SO THE FIRST GOAL IS CENTERED ON MATERIALS PHYSICAL AND DIGITAL. THIS NEXT GOAL IS AROUND REMOVING BARRIERS SO

[02:20:03]

THE LIBRARY WILL DELIVER MULTILINGUAL ACCESS. THE WORD DELIVER IS VERY INTENTIONAL.

THERE. IT IS ACTIVE. IT'S NOT JUST AVAILABLE. IT'S BEING BROUGHT TO PEOPLE BY EXPANDING, AS ONE EXAMPLE, BILINGUAL AND CULTURALLY RESPONSIVE PROGRAMS AND EVENTS. AND FINALLY MODERNIZING THE MOBILE LIBRARY AND OUTREACH INFRASTRUCTURE. ONE PARTICULAR EXCITING ACTIVITY IN DEVELOPMENT IS THE PURCHASE AND OUTFIT OF A VEHICLE TO FACILITATE HYBRID OUTREACH NEEDS. SO IT'S BOTH A MOBILE COLLECTION POINT AND A FLEXIBLE OUTREACH HUB FOR COMMUNITY EVENTS. SO WE'RE TALKING ABOUT REMOVING THESE BARRIERS INSIDE THE LIBRARY.

AND AS THEY EXIST THROUGHOUT THE COMMUNITY. THE THIRD GOAL STRENGTHENING LEARNING, LITERACY AND ECONOMIC OPPORTUNITY. THIS IS IMPORTANT BECAUSE GARLAND, THE EXCUSE ME, THE LIBRARY IS KNOWN AS A PLACE OF LEARNING FOR ALL STAGES OF LIFE. THAT MIGHT BE WHAT YOU THINK OF WHEN YOU THINK OF THE LIBRARY, AND IT'S CERTAINLY WHAT YOUR COMMUNITY THINKS OF AS WELL. THE SURVEY SHOWED THAT THE COMMUNITY HAS A STRONG INTEREST IN. AGAIN, I'LL USE THE PHRASE MORE, MORE, MORE, MORE CHILDREN'S ADULT AND TEEN PROGRAMS, AND SPECIFICALLY SOME INCREASES IN THE WORKFORCE SKILL BUILDING AND THE VERY POPULAR MAKERSPACES. AND THESE PROGRAMS, THEY'RE THEY'RE FUN. AND FUN IS AN IMPORTANT PURPOSE, BUT THEY'RE NOT JUST FOR FUN.

THEY'RE FOR SCHOOL READINESS, LITERACY, ENGAGING TEENS, SUPPORTING FAMILIES, PROVIDING FINANCIAL RELIEF, REDUCING ISOLATION, AND HELPING PEOPLE CONTINUE TO LEARN THROUGHOUT THEIR LIVES. THERE'S A LOT AT STAKE WITH THESE PROGRAMS AND OTHER SERVICES AND OFFERINGS.

FIRST OBJECTIVE IS TO EXPAND THOSE HIGH DEMAND PROGRAMS. THAT'S A BIG ASK, BUT WE HEARD IT AND WORK ON IT NEXT. ADVANCING WORKFORCE DEVELOPMENT THAT CAN BE STRENGTHENING THE CAREER SERVICES THROUGH WORKFORCE DEVELOPMENT CENTERED WORKSHOPS OR DIGITAL SKILLS TRAINING. AND THIRD, SUPPORTING ENTREPRENEURSHIP AND SMALL BUSINESS DEVELOPMENT. ONE OF THE WAYS, ONE OF THE WAYS THE LIBRARY HAS SUCCESSFULLY DONE THIS, AND CAN CONTINUE TO DO SO, IS BY BRINGING THE COMMUNITY TOGETHER THROUGH MAKER FAIRS, JOB FAIRS, SMALL BUSINESS SHOWCASES, CREATIVE MARKETS, HANDS ON LEARNING EXPERIENCES, THOSE THINGS THAT BRING THE COMMUNITY AND PARTNERS TOGETHER FOR SHARED PURPOSE OF SUPPORTING ENTREPRENEURSHIP.

GOAL FOUR IS ALL ABOUT LIBRARY SPACES, AND AS THE ARCHITECT ON THE TEAM, I GET TO TALK ABOUT THOSE. AND I TOLD YOU ABOUT WHAT WE EXPERIENCED TODAY AT CENTRAL YOUR WEST LIBRARY, BEING ON THE COVER OF AMERICAN LIBRARY ASSOCIATION. ALL REALLY IMPORTANT PART OF CREATING A WELCOMING AND HIGH IMPACT SPACES. WE TALKED ABOUT MODERNIZING AND REVITALIZING SPACES. WEST AND CENTRAL ARE THERE. SOUTH IS OUT TO BID BIDS THIS WEEK, SO WE'LL SEE HOW THAT TURNS OUT. BUT TO CONTINUE TO LOOK AT HOW LIBRARIES ARE CHANGING, HOW THEY CAN BE BETTER EVERY DAY. AND THERE ARE TWO OBJECTIVES HERE MODERNIZING AND REVITALIZING SPACES AND KEEPING AN EYE ON THIS. IF YOU'RE GROWING 20% BY 2045, THAT MEANS WATCHING TO SEE THE SQUARE FOOTAGE. WHO'S MOVING INTO YOUR CITY, WHAT THEIR NEEDS ARE, AND CONTINUOUSLY MONITORING. SO YOU CONTINUE TO BE A MODERN AND REALLY AT THE FOREFRONT OF SPACES, AND THEN

[02:25:01]

GREAT. THERE'S A SOLUTION IN THERE. THE FIRST OBJECTIVE IS TO IMPLEMENT A MARKETING PLAN.

WE'RE GOING TO BE A LOT OF IDEAS ABOUT WHAT THE LIBRARY CAN DO TO RAISE AWARENESS AND RAISE USE. AND MANY DIFFERENT AUDIENCES THAT NEED TO BE ENGAGED. SO LET'S PUT ALL THAT WORK DOWN IN THE FORM OF A MARKETING PLAN. NEXT OBJECTIVE IS TO DEEPEN COMMUNITY OUTREACH AND PARTNER ENGAGEMENT. THE LIBRARY CAN'T DO IT ALONE. IT SHOULDN'T DO IT ALONE. THE LIBRARY HAS VERY STRONG CONNECTIONS WITHIN THE COMMUNITY, AND JUST CONTINUING TO NURTURE THOSE AND BEING ABLE TO LEVERAGE EACH OTHER'S NETWORKS AND FINALLY ENHANCING ON SITE AND ONLINE PATRON ENGAGEMENT. SO THIS IS HOW ARE PEOPLE PHYSICALLY MOVING THROUGH THE LIBRARY SPACES AND FINDING WHAT'S AVAILABLE, AND HOW ARE THEY NAVIGATING THE DIGITAL LOCATION, THE DIGITAL BRANCH, AND FINDING WHAT THEY'RE LOOKING FOR AND JUST MAKING SURE THAT THERE'S THE BEST USER EXPERIENCE THAT THERE CAN BE IN THE PHYSICAL AND DIGITAL WORLD. ALL RIGHT. LAST, OUR FINAL GOAL, INNOVATE WITH PURPOSE AND ENSURE ORGANIZATIONAL EFFECTIVENESS AND FINANCIAL SUSTAINABILITY. WE'VE GOT TO KEEP IT GOING.

WE'VE GOT TO CONTINUE TO ALIGN WITH THE CITY AND EVALUATE AND ITERATE. A LOT OF WORK OUTLINED IN THIS PLAN. AND TO DELIVER ON THAT, THE LIBRARY NEEDS STRONG INTERNAL SYSTEMS, SUSTAINABLE STAFFING, RESPONSIBLE BUDGETING, CLEAR COMMUNICATIONS, AND ONGOING EVALUATION. AND PART OF THAT EVALUATION IS IN OUR FIRST OBJECTIVE, EVALUATING ALL SERVICES BASED ON IMPACT AND RETURN ON INVESTMENT. SO ONE OF THE THINGS THE LIBRARY IS WORKING ON ALREADY WITH THIS TEAM IS AN IMPLEMENTATION DASHBOARD THAT MAKES THE STRATEGIC PLAN EVEN MORE ACTIONABLE. SO FOR EVERY GOAL AND OBJECTIVE AND ACTIVITY LAID OUT IN THE PLAN, WHERE DO WE START? WHAT ARE WE MEASURING AND WHAT DOES SUCCESS LOOK LIKE? SO HAVING THAT IMPLEMENTATION DASHBOARD TO TRACK THE METRICS AND PROGRESS THROUGHOUT THE LIFE OF THE PLAN THAT'S ALREADY HAPPENING. AND THE FINAL OBJECTIVE IS TO STRENGTHEN STAFF ALIGNMENT AND DEVELOPMENT.

NONE OF THIS HAPPENS WITHOUT THE LIBRARY'S INTERNAL TEAM. HOW ARE THEY SUPPORTED? WHAT IS THEIR CAPACITY AND HOW ARE THEY PART OF THE CONVERSATION OF HOW THE LIBRARY MOVES FORWARD? THIS PLAN REPRESENTS AN EXCITING NEXT CHAPTER FOR MARYLAND PUBLIC LIBRARIES. YES, I DID HAVE TO MAKE A CHAPTER PUN. THE LIBRARY I KNOW STILL CONTINUES GARLAND'S STORY. THERE'S JUST SO MANY TO CHOOSE FROM, AND WITH THIS PLAN, THE LIBRARY IS WELL POSITIONED TO CONTINUE ON THE MOMENTUM FROM FROM THE YEARS BEFORE AND IN LOCKSTEP WITH THE CITY. ANY QUESTIONS?

[02:30:05]

THAT'S FANTASTIC. YEAH. ANY I MEAN, I FEEL LIKE IT SHOULD BE A JUST, I DON'T WANT TO USE THE WORD DUMP TRUCK, BUT, YOU KNOW, LIKE JUST AN OVER A FIRE HOSE OF INFORMATION THAT PEOPLE RECEIVE. AND BECAUSE THERE'S JUST THAT MUCH GOING ON AT OUR, AT OUR LIBRARIES BECAUSE THEY'RE SO WONDERFUL. THANK YOU SO MUCH. THANK YOU. DEPUTY MAYOR PRO TEM, CAN YOU GO BACK TO THE SLIDE WITH THE LANGUAGE MAPPING? SO I WAS CURIOUS WHY IT EXCLUDES ENGLISH AND SPANISH ON THE MAP. YEAH. THAT'S SO THAT WE CAN SEE THE LANGUAGES THAT ARE NOT ENGLISH AND SPANISH. IF YOU RUN THIS WITH SPANISH, IT'S JUST A SEA OF SPANISH. SO IT DOESN'T IT DOESN'T OFFER ANY INSIGHT IN THE LANGUAGES OUTSIDE OF SPANISH. OUR FULL COMMUNITY PROFILE DID LOOK AT SPANISH SPEAKERS AS WELL. AND THEN IT SAYS YOUR 2015. AND THEN ON THE BOTTOM IT SAYS CENSUS 2010. IS THAT THE MOST CURRENT INFORMATION THAT WE WERE ABLE TO GET? SO THE 2010 IS FOR THE CENSUS TRACT BOUNDARY JUST PHYSICALLY, WHAT IS THE OUTLINE OF A CENSUS TRACT? AND UNFORTUNATELY, 2015 IS THE MOST RECENTLY AVAILABLE FROM THE CENSUS AT THE TIME OF THIS STUDY. THANK YOU. AND WE HOPE FOR AN AMERICAN COMMUNITY SURVEY UPDATE SOON. ALL RIGHT. THANK YOU, COUNCIL MEMBER. THANK YOU MAYOR. I LOVE THE LIBRARY TOO. I'M SO EXCITED. AND I JUST HAVE TO GIVE KUDOS REALLY QUICK TO DEPUTY MAYOR PRO TEM DUNTON. IT WAS REALLY GREA WE WENT TO DO THE SEED LIBRARY WITH HER AND WEST. IT WAS JUST SO AMAZING. SO WE HAD SUCH A GREAT TIME AND THANK YOU FOR BEING PART OF THAT. SO THAT WAS A LOT OF FUN. BUT SO I KNOW THAT THE MOBILE LIBRARY WE'RE TALKING ABOUT, I LOVE THE LITTLE VENDING MACHINES THAT WE HAVE. MY DAUGHTER LOVES IT TOO. SO SHE COMES UP HERE WITH ME AND I'M LIKE, GO TO THE VENDING MACHINE. BUT THIS ONE'S BEEN BROKEN FOR A LONG TIME. WHAT ARE WE? IS THAT GOING TO BE FIXED SOON? IT'S IN THE PROCESS OF BEING FIXED. ONE OF THE WORST THINGS FOR THE VENDING MACHINES IS THE TEXAS HEAT. OKAY, ESPECIALLY WITH THIS SUMMER. IT' IMPACTED SOME OF THE THEARTS ON THE INSIDE OF IT. SO THEY ARE COMING, I THINK, WITHIN THE NEXT TWO WEEKS TO ACTUALLY FIX THE THING. WE'RE TRYING TO WAIT UNTIL TEMPERATURES. OKAY. OH, WITH TEXAS, WE'LL BE WAITING AONG TIME, BUT OKAY, SO THAT'S GOOD.

[02:35:02]

I'M TRYING TO REMEMBER WHICH ONE SENATE BILL 13 IS, BEUSE WHAT IT'S AFFECTING THE SCHOOL IS WHEN THEY CHECK OUT THE BOOKS, THEY HAVE TO SEND THEM, THEY HAVE TO SEND THE PARENTS THE BOOKS THAT THE CHILDREN HAVE CHECKED OUT. SO IS I KNOW THAT THAT'S CORRELATION WITH THE SCHOOL, BUT I DIDN'T KNOW IF THEY'RE TRYING IF THE SENATE BILL IS TRYING TO CONNECT IT WITH THE PUBLIC LIBRARIES, I. IT'S JUST KIND OF. YEAH, I WILL SAY IT'S A BIGGER CONVERSATION.

SENATE BILL 13 IS NOT THE ONLY ONE THAT'S IMPACTING SCHOOL LIBRARIES OR PUBLIC LIBRARIES.

BUT TO ANSWER YOUR QUESTION DIRECTLY, AT THIS POINT IN TIME, SENATE BILL 13 IS NOT IMPACTING PUBLIC LIBRARIES. OKAY, OKAY. THAT'S GOOD. WE DON'T HAVE TO GO THROUGH THOSE MEASURES. BUT THERE ARE THERE WERE IN THE LAST LEGISLAVE SESSION AND PROBABLY WILL BE IN THIS NEXT LEGISLATIVE SESSION, BILLS PROPOSED THAT WOULD IMPACT PUBLIC LIBRARY ACCESS. OKAY.

THAT'S IT. OKAY. AND THEN LET'S SEE. I TRIED TO MATCH YOUR LIBRARY FUND, BUT I GUESS IT WAS OVERDUE. SO THANK YOU ALL SO VERY MUCH. THANK YOU. MAYOR. FINE. FREE. SO OVERDUE. DOESN'T MATTER. THE PREVIOUS PERSON WHO MADE THE BAD PUNS ROLLED OFF COUNCIL. NOW WE HAVE ANOTHER ONE. SORRY. COUNCIL MEMBER TRAN. THANK YOU, MR. MAYOR, AND THANK YOU FOR YOUR PRESENTATION. SO THE CARE USED TO INCLUDE ME TO ALL THE COMMUNITY ENGAGEMENTS. AND BEFORE I RUN THE COUNCIL, SHE DOES NOT INCLUDE ME ANYMORE. THANK YOU. I KNOW THAT YOU ARE WORK CLOSELY WITH COMMUNITIES AND THOMAS WINS. APPRECIATE IT. IF YOU LOOK AT THE MAP CLOSELY, IS VIETNAMESE, IS THAT A BIG PART OF IT? IS THAT WHAT IT IS? IT'S THE IT'S THE PEACHY COLOR THAT IS SO LIGHT IT ALMOST APPEARS WHITE. OKAY, I SEE, I SEE AWESOME. SO MY QUESTION, BECAUSE EARLIER I SAW YOU MENTIONED YOU MENTIONED ABOUT THE LIE WITH THE GALLON ON THE RISE. AND I NOTICED AS WE WANT TO ATTRACT MORE PEOPLE, MOVE TO GALLONS AND INVEST AND LIVE HERE. FIRST THING THEY LOOK AT IS SCHOOL AND SECOND, AND THEN LIBRARY, RIGHT? DO WE HAVE ANY PLAN TO KIND OF PARTNER WITH SCHOOL IN TERMS OF HOW IS THAT WE CONNECT TOGETHER WITH SCHOOL AND LIBRARY. WE CURRENTLY ARE A PARTNER WITH G, I, S, D HEAVILY WITH THE PRESCHOOL AND ELEMENTARY SCHOOL PROGRAMS THAT THEY HAVE, BUT WE'RE BUILDING THE MIDDLE SCHOOL AND HIGH SCHOOL PARTS OF THAT PARTNERSHIP. CURRENTLY, WE GO TO ALMOST EVERY LITERACY NIGHT, OPEN HOUSE, ANY KIND OF EVENT THAT G I, S D HAS, WE GO TO THE KINDERGARTEN ROUNDUP THAT THEY HAVE IN THE SPRINGTIME. WE WORK WITH THEM. IN JUST ABOUT EVERY INITIATIVE THAT YOU CAN THINK OF, AND IT'S HELPED STRENGTHEN.

PART OF THAT SCHOOL READINESS ELEMENT THAT THEY'RE LOOKING FOR. IN FACT, WE STARTED PARTNERING WITH THEM AND ENGAGING WITH THEM BACK IN 2018 2019 TO LEARN WHAT THEIR NEEDS WERE, TO BE ABLE TO HELP BRIDGE SOME OF THOSE GAPS THAT THEY WERE SEEING CHILDREN'S. THOSE CONVERSATIONS HAPPEN ON A VERY REGULAR BASIS WITH G, I, S, D, SO THAT'S GOOD. I THINK BECAUSE WE'RE ALL CONNECT TOGETHER, THAT WILL, WILL, WILL HAVE OUR RESIDENTS, ESPECIALLY ON THE EDUCATION. I'M CURIOUS ON DO WE HAVE ANY FUN OR ADULT EDUCATIONS OR WEB SEMINARS THAT WE HAVE AT OUR SYSTEM? WE DO. I WILL SAY, THOUGH, THAT THE ADULT EDUCATION ELEMENT HAS BEEN A LITTLE BIT HARDER FOR US TO BE ABLE TO FIND WHAT STICKS IN OUR COMMUNITY. UNLIKE THE SOME OF THE SERVICES FOR CHILDREN AND FAMILIES. BUT WE'VE WORKED WE'VE GOT PARTNERSHIPS WITH DALLAS COLLEGE WITH, AGAIN, GISDA COUPLE OF OTHER DIFFERENT GROUPS WITHIN THE CITY OR WITHIN DALLAS COUNTY, BUT THEN CENTRAL LIBRARY, WEST GARLAND LIBRARY, SOUTH SOUTH GARLAND LIBRARY ALL HAVE SOME TYPE OF REGULAR INITIATIVE, WHETHER IT'S LANGUAGE LEARNING, RESUME BUILDING, JOB COACHING, INTERVIEW COACHING. WE BRING IN PARTNER WITH DIFFERENT PEOPLE, BRING IN. BUT SOME OF THOSE ARE ALSO STAFF LED PROGRAMS TO HELP WITH THOSE INITIATIVES. SO DO WE HAVE LIKE COMMUNITIES OUTREACH AND CERTAIN PROGRAM THAT THEY ARE PEOPLE FROM EXPERTISE FEEL AND THEY FEEL LIKE THEY WANT TO GIVE BACK TO

[02:40:06]

MY QUESTION IS, IS THIS FOR 2028, 27, 2028 PLAN OR IT'LL BE A FIVE YEAR PLAN, 27 THROUGH 2031? AND DO WE NEED MONEY? WE ALWAYS NEED MONEY. DO YOU HAVE IN MIND ROUGH ESTIMATES, BUT THIS PLAN IS GONNA NOT AT THIS POINT IN TIME. BUT I WILL SAY IN ORDER FOR US TO IMPLEMENT CERTAIN OBJECTIVES IN THIS PLAN, WE ARE GOING TO HAVE TO SAY NO OR ADJUST THINGS THAT WE MAY BE CURRENTLY DOING. SO THERE'S GOING TO HAVE TO BE SOME GIVE AND TAKE BEFORE WE GET TO THAT POINT. THANK YOU. APPRECIATE IT. THANK YOU, MR. MAYOR. THANK YOU, SIR. COUNCILMEMBER CARRAWAY.

YES, THANK YOU, LADIES, FOR THE PRESENTATION. ONE THING THAT I DEFINITELY WANTED TO JUST PUT OUT THERE, I KNOW YOU GUYS WERE SAYING THAT WE, YOU KNOW, AS A CITY ARE GETTING YOUNGER AND LOOKING TO EXPAND TO REACH THE AUDIENCE. YOUNGER AUDIENCE RECOMMEND THAT WE TRY TO REACH OUT TO OUR YOUTH CITY COUNCIL, GET THOSE GUYS INVOLVED, SEE IF THERE'S ANYTHING THAT WE COULD POSSIBLY PARTNER WITH THEM. I KNOW I'LL BE WILLING TO HELP OUT HOWEVER I CAN WITH THAT AS WELL. FINANCIAL LITERACY, I THINK, IS A HUGE, HUGE COMPONENT TO THIS AS WELL. I THINK THAT'S A GREAT PROGRAM THAT YOU CAN OFFER AT LEAST ONCE A MONTH, JUST TO GET PEOPLE OUT OF THE COMMUNITY, IN THE COMMUNITY TO COME OUT AND HAVE A PROFESSIONAL, WHETHER IT'S, YOU KNOW, BANKS DOWN HERE HAVE A BANKER OR SOMEBODY COME AND SPEAK JUST IN REGARDS TO FINANCIAL LITERACY. I THINK THAT'LL BE GREAT. THANK YOU MAYOR. THANK YOU SIR. ANY OTHER QUESTIONS? I HAVE ONE QUESTION. OBJECTIVE 6.1. IT'S EVALUATE ALL OF THEM ON ROI. EVALUATE THE SERVICES BASED ON COMMUNITY IMPACT AND RETURN ON INVESTMENT. TAKING THAT ONE STEP FURTHER, I KNOW WE HAVE LIMITED BUDGETS. THAT'S EVALUATING. IT IS THEN THE RECOMMENDATION TO MAKE CUTS AND MAKE SERVICE CHANGES BASED UPON ROI AND COMMUNITY IMPACT. AT THAT POINT, I THINK WE'RE LEANING ON IMPACT TO MEAN MANY THINGS, RIGHT? IMPACT. SO THE ROI IS JUST AN EXAMPLE OF ONE OF THE WAYS THAT THE LIBRARY WILL BE TRACKING WHAT'S QUANTIFIABLE FOR WHERE IT CAN BE, BUT IMPACT CAN BE THE OUTPUTS THAT THE LIBRARY TRACKS SO DILIGENTLY, BUT IT CAN ALSO BE THE OUTCOME OUTCOMES. MAUREEN TALKED ABOUT SOME OF THE STORIES THAT YOU CAN HEAR OR WITNESS JUST FROM WALKING INTO THE LIBRARY OR SPEAKING TO A LIBRARY USER. AND PART OF THE LIBRARY'S CHARGE IS TO COLLECT THOSE STORIES AND TO PUT TOGETHER IMPACT BEYOND THE NUMBERS. SO THERE'S GOT TO BE THE NUMBERS. WE'RE MAKING THE DASHBOARD, WE'RE TRACKING WHAT WE CAN TRACK, BUT THE WORD IMPACT IS DOING A LOT THERE IN TERMS OF WHAT DOES SUCCESS LOOK LIKE, AND WHERE IS IT APPROPRIATE TO LOOK AT THE COMMUNITY LEVEL VERSUS A LIBRARY OUTPUT LEVEL? WELL, I'VE CERTAINLY SEEN A LOT OF ANGES OVER THE PAST FIVE YEARS IN LIBRARIES, AND I'M CERTAINLY LOOKING FORWARD TO WHAT THE NEXT FIVE YEARS HAVE AS WELL FOR US. I KNOW IT'S GOING TO GET BETTER AND BETTER IN OUR LIBRARY. SO THANK YOU AND THANK YOU FOR YOUR PRESENTATION. YEAH. I'LL MOVE ON NOW. ITEM NUMBER EIGHT IS

[8. City of Garland Housing Authority's Administrative Plan Approval with Updated HOTMA and NSPIRE Requirements]

ALL RIGHT. THANK YOU EVERYONE. SAVE THE BEST FOR LAST. ALL RIGHT. THANK YOU. THANK YOU FOR STICKING WITH US ALL. RIGHT. GOOD EVENING MAYOR. COUNCIL CITY

[02:45:06]

SHE'S THE CASEWORKER SUPERVISOR. SHE IS ALSO THE PRESIDENT OF THE NORTH TEXAS HOUSING CONSORTIUM FOR THE THIS AREA. AND SHE'S ALSO OUR REPRESENTATIVE TO THE STATE TEXAS HOUSING ASSOCIATION. AND AS I SAID, I'M THE DIRECTOR. THE REASON WHY WE'RE HERE AND WE THANK YOU FOR ALLOWING US TO COME HERE, IS WE'RE ASKING YOU TO APPROVE OUR ADMINISTRATIVE PLAN EFFECTIVE JANUARY 1ST, 2027. FOR EVERY YEAR THAT I'VE BEEN HERE, WE HAVE ALWAYS COME BEFORE THIS PANEL AND ASKED FOR YOU TO APPROVE OUR ADMINISTRATIVE PLAN AS WELL AS OUR ANNUAL PLAN. THE ANNUAL PLAN IS JUST A FINANCIAL STATEMENT THAT WE GIVE TO HUD, AND THE ADMINISTRATIVE PLAN IS HOW WE GO AHEAD AND OPERATE OUR PROGRAM. NOW, EVERY YEAR WE COME BEFORE YOU AND ASK YOU TO APPROVE IT. EVEN IF THERE'S BEEN NO CHANGES TO THE PREVIOUS YEAR. A LITTLE BIT OF BACKGROUND. BACK IN 2016. SO TEN YEARS AGO, THERE WAS A LAW PASSED CALLED THE HOUSING OPPORTUNITY THROUGH MODERNIZATION ACT, WHICH IS HOTMA, THAT REALLY CHANGED HOW HOUSING AGENCIES OPERATE. AND OVER THE YEARS, THEY HAVE BEEN SAYING, WE'RE GOING TO GO AHEAD AND IMPLEMENT IT, AND THEN IT GETS DELAYED AND IT HAS BEEN DELAYED AND DELAYED. FINALLY, STARTING THIS PAST, I BELIEVE IT WAS FEBRUARY. THERE SAID THERE IS NO MORE DELAY IN ALL HOUSING AGENCIES MUST PROCEED WITH THIS LAW EFFECTIVE JANUARY 1ST OF 2027. THE BIG IDEA OF THIS LAW, WHICH CHANGES IS HOW WE UPDATE INCOME, HOW WE CALCULATE RENT, WHAT WE LOOK AT FOR ASSETS AS WELL AS OUR RULES AND HOW WE ADMINISTER IT. THE IDEA BEHIND THIS IS THAT IT'S SUPPOSED TO STREAMLINE THE PROCESS, BASICALLY REMOVE BUREAUCRACY, UNNEEDED BUREAUCRACY, JUST A LITTLE BIT OF A HISTORY. IN 2026, IT WAS ENACTED. IT TOOK 2023 BEFORE THEY CAME OUT WITH THE FINAL RULE. AND WHAT THAT MEANS IN HUD LANGUAGE IS THEY FINALLY FIGURED OUT KIND OF WHAT CONGRESS WAS SAYING AND HOW TO IMPLEMENT IT. DURING THIS TIME, THERE WAS A LOT OF THINGS THAT NEEDED TO BE DONE TO THE FEDERAL COMPUTER SYSTEMS, TO LOCAL POLICIES. HOW ARE THEY GOING TO IMPLEMENT THIS 2024? TWO RULES BECAME EFFECTIVE, WHICH REQUIRED US TO START KIND OF PUTTING IT IN STAGES.

BETWEEN 2024, 2025, WE STARTED IMPLEMENTING IT. AND FINALLY IN JANUARY IS WHEN IT ALL ROLLS OUT. NOW, THE REASON WHY WE WERE CAME TO YOU TODAY WITH THIS PROGRAM IS BACK IN 2025.

WE HIRED A LOCAL CONSULTING FIRM THAT DOES TRAINING ON THIS LAW AND ASKED THEM TO LOOK AT OUR ADMINISTRATIVE PLAN AND TOTALLY REWRITE IT. THAT'S WHY THIS LOOKS SO MUCH DIFFERENT THAN WHAT WE HAVE NOW. THEY WENT THROUGH EVERYTHING. WE WANT TO MAKE SURE THAT WE WERE COVERING EVERYTHING THAT THIS LAW REQUIRED US TO DO. AND SO THIS IS WHAT THEY PRODUCED WITH THIS. THE BIT, LIKE I SAID, THE BASIC CHANGES BETWEEN HOW WE'RE GOING TO OPERATE IN THE FUTURE VERSUS NOW IS HOW WE CALCULATE INCOME, WHERE WE GET THE INCOME FROM HOW WE DO CHANGES. WHEN WE DO CHANGES, WHAT TYPE OF DEDUCTIONS FAMILIES ARE GOING TO HAVE, AND WHAT IS NOW CONSIDERED AN ASSET THAT COULD DETERMINE THEIR ELIGIBILITY AND HOW IT AFFECTS IT. THIS SLIDE JUST KIND OF REPEATS THE SAME THING IT WAS IN 2026. IT WAS IT WAS PASSED. AND FINALLY IN 2027 IS WHEN WE HAVE TO IMPLEMENT IT. EVERYTHING THAT THESE TWO SECTIONS TOUCH IS BASICAL WHAT'S LISTED HERE INCOME, ASSETS, DEDUCTIONS, HOW WE DO VERIFICATIONS, WHAT HARDSHIPS RELIEF CAN BE CAN BE APPLIED FOR FAMILIES. WHAT HAPPENED, AND THE REASON WHY IT TOOK SO LONG IS YOU HAD HUD, THEIR SYSTEM, HOW IT WAS DESIGNED VERSUS WHAT WE WORKED WITH HOUSING AGENCIES. WE HAVEO USE SOFTWARES. THERE'S THREE BASIC SOFTWARE VENDORS IN THE UNITED STATES. AND SO THEY HAD TO WORK WITH HUD AS WELL TO MAKE SURE THAT THESE CHANGES.

ANYONE WHO WORKS IN I.T KNOWS THAT A CHANGE HERE HAS TO BE TESTED AT LEAST SIX MONTHS.

THOSE. THERE WAS A LOT OF CHANGE IN THAT DURING ALL THIS TIME. HUD WAS CHANGING THEIR

[02:50:02]

TWO OF THEM APPLY TO OUR PROGRAM BECAUSE WE ARE WE ARE NOT PUBLIC HOUSING. GARLAND DOESN'T HAVE ANY PUBLIC HOUSING, BUT WE DO LOOK AT INCOME REVIEWS. WE DO LOOK AT ASSET LIMITS. THOSE ARE THE TWO MAJOR THINGS. AT THIS TIME. I'M GOING TO GO AHEAD AND LET MISS ARMSTRONG TALK ABOUT IT. SHE HAS BEEN WAY MORE VERSED IN THIS PROGRAM. WE'VE GONE THROUGH SEVERAL TRAININGS. I'M GONN LET HER TAKE OVER. THANKS. AND SO SECTION 102 REALLY TALKS ABOUT HOW INCOME IS REVIEWED FOR OUR PARTIPANTS. IF YOU THINK ABOUT HOUSING WAS ESTABLISHED IN 1937, WE HAVE ALL SORTS OF TYPES OF INCOME THAT DID NOT EXIST IN 1937 THAT WE DO NOW IN 2026. SO IT'S MOVING AWAY TO MAKE A DEFINITION THAT CATCHES ON, THAT ALL INCOME IS INCOME. UNLESS IT'S EXCLUDED AND EXCLUDED. INCOME WOULD BE THINGS SUCH AS SUPPLEMENTAL SUPPLEMENTAL NUTRITION BENEFITS. SO YOUR OLD FOOD STAMPS, YOUR FEDERAL COLLEGE LOANS, MONEY THAT SPECIFICALLY TO HELP FOR MEDICAL EXPENSES AND OTHER SORTS OF FEDERAL GOVERNMENT ASSISTANCE. IT ALSO HELPS US LOOK AT NEW DEFINITIONS THAT THEY COME OUT. YOU KNOW, WE DID NOT USED TO HAVE DAY LABORER. IT WASN'T DEFINED. SO NO ONE KNEW WHETHER TO INCLUDE IT OR EXCLUDE IT. SO IT GAVE US A BROADER THING. IT ALSO HELPS FAMILIES KEEP SOME OF THEIR INCOME AS NOW THEY ARE REQUIRED TO REPORT THEIR INCOME CHANGES TO US AND WE CAN READJUST THEIR RENT AS THEY COME THROUGH. BUT NOW THEY'RE SAYING THAT IT HAS TO BE A 10% CHANGE FROM THEIR ADJUSTED INCOME, AND ADJUSTED INCOME IS JUST TAKING INTO EFFECT THAT THEY HAVE DEPENDENTS. THEY MAY BE PAYING CHILD CARE TO GO TO WORK, AND THEY MAY HAVE MEDICAL EXPENSES IF THEY'RE ELDERLY AND DISABLED. AND IT KEEPS US ACROSS THE BOARD OF ALL AGENCIES OPERATING THE SAME. SO IF I HAVE SOMEONE COMING IN FROM SOMEWHERE ELSE, THEY DON'T HAVE NEW RULES TO LEARN. IT ALSO REVISES OUR DEDUCTIONS. SO WE LOOK AT HOW MUCH IT IS COSTING TO HAVE FOR CHILDREN, OR HOW MUCH IT IS FOR MEDICAL EXPENSES. I'VE BEEN WITH THE HOUSING AGENCY FOR 26 YEARS AND THESE HAVE NEVER BEEN REVISED. SO WHAT WE USED IN THE YEAR 2000 WAS WHAT WE WERE USING CURRENTLYLY. AND THEY'RE LOOKING AT LOOKING AT THE INFLATION RATES. SO THAT IS A NEW. AND ALSO IT'S ALSO CAUSING US TO STREAMLINE SOME OF THE PAPERWORK. WE HAVE FAMILIES COME IN AND THEY SIGN THE PAPERWORK YEAR AFTER YEAR. IT DOESN'T CHANGE. IT'S NOT GOING TO CHANGE. SO NOW THEY'VE CHANGED THE LANGUAGE ON THESE FORMS WHERE THEY CAN SIGN IT ONE TIME. AND AS LONG AS THEY'RE AN ACTIVE PARTICIPANT, THOSE FORMS GO INTO EFFECT. NOW SECTION 104 TALKS ABOUT ASSETS. AND ONCE AGAIN JUST EXPANDING OUT THE DEFINITION OF ASSETS. SO WE HAVE NEW THINGS. WE DIDN'T HAVE VENMO. WE DIDN'T HAVE, YOU KNOW ACCOUNTS SUCH AS THAT. SO IT'S NOW INCLUDING THAT. IT'S ALSO LOOKING AT THE.

NET FAMILY ASSETS. SO IN OWNERSHIP OF REAL PROPERTY. SO IT NOW LOOKS AT IF YOU OWN A HOUSE AND THAT THAT HOUSE IS LIVABLE FOR YOU, THEN THAT'S NO LONGER, YOU'RE NO LONGER ELIGIBLE FOR OUR PROGRAM. BECAUSE THE IDEA IS THE NEED FOR HOUSING IS GREATER THAN THERE IS. SO LET'S ASSIST PEOPLE WHO DON'T HAVE THOSE HOMES. THERE ARE SOME EXCEPTIONS. IF THE HOME IS NOT LIVABLE, OR PERHAPS THE HOME IS FAR AWAY WHERE IT'S NOT CONVENIENT FOR YOU OR ME, IT'S NOT A GOOD WORD, BUT YOU KNOW, IT'S NOT IN THIS AREA. SO AND ALSO, WE'RE NOW EXCLUDING RETIREMENT OR RETIREMENT ACCOUNTS AND EDUCATIONAL ACCOUNTS. SO THOSE ARE NO LONGER HELD FOR OUR FAMILIES AND THEIR RENT PROPORTIONS.

SOME OF THE BIG CHANGES ARE HOW WE LOOK AT INCOME. BECAUSE IN, IN THE PAST, WE WERE LOOKING AT THEIR CURRENT INCOME TO PROTECT, TO PROJECT THE FUTURE. AND NOW WE'RE ACTUALLY LOOKING AT WHAT THEY MADE IN THE LAST 12 MONTHS. SO IF YOU HAVE A FAMILY THAT COMES IN, DEPENDING ON THE TIME OF YEAR, YOU KNOW, CHRISTMAS, THEY MAY HAVE AN UPTAKE IN INCOME BECAUSE THEY WORK A

[02:55:06]

AND SO WE MAY MISS THAT, OR WE MAY CATCH IT AND OVERINFLATE THEIR INCOME OR UNDER INFLATED.

SO NOW WE'RE CATCHING THEIR YEARLY AMOUNT INSTEAD OF PROJECTING WHAT WE SEE IN THE FUTURE BASED ON A SNAPSHOT AT TIME. WE ALSO TALK ABOUT, YOU KNOW, WE CAN ALSO UTILIZE OTHER FEDERAL PROGRAMS IN ORDER TO PROTECT THEIR INCOME. SO ANOTHER FEDERAL PROGRAM HAS COME IN AND ANNUALIZE THEIR INCOME. WE CAN NOW USE THEIR PROJECTION BECAUSE IT SHOULD BE THERE FOR THAT YEAR. SO GOT THAT. ALL RIGHT. GOOD. INTERIM REEXAMINATIONS ARE LESS FREQUENT, SO THERE'S LESS PAPERWORK FOR THE FAMILY TO DO. THERE'S LIKE I SAID, IT REALLY DEFINES THAT FOR THEM. IT ALSO ENCOURAGES THEM TO EARN INCOME. SO TO INCREASE THEIR INCOME AND KEEP THAT FROM THEIR NEXT ANNUAL. SO ENCOURAGE WORKING AND DOING THAT. AND THERE USED TO BE A WELL, THERE IS STILL A SYSTEM CALLED IV, IT'S ENTERPRISE INCOME VERIFICATION.

AND THIS PULLS THEIR PAST INCOME. WE USED TO HAVE TO PULL THAT INFORMATION EVERY TIME THEY CAME IN FOR A CHANGE. AND NOW WE ONLY HAVE TO PULL IT AT THEIR ANNUAL. THE INFORMATION IS NOT UP TO DATE WHEN THEY COME IN FOR A CHANGE. SO IT'S JUST THAT ONCE AGAIN, CUTTING DOWN THE PAPERWORK FOR US TO DO. AND THAT WAY WE CAN USE OUR MOST CURRENT INCOME. WE KIND OF TALKED ABOUT SOME OF THE CHANGES. SO WHERE WE USED TO ALLOW PREDICT A FAMILY WOULD ELDERLY DISABLED FAMILY WOULD HAVE ABOUT $400 IN MEDICAL EXPENSES. WE ARE NOW GIVING THEM 575 AND THEN LIKE I SAID, THIS IS GOING TO BE ADJUSTED ANNUALLY WITH AN INFLATION RATE.

THE DEPENDENT ALLOWANCE HAS GONE FROM 480 CHILD TO 525 ONCE AGAIN ADJUSTED. AND THEN ALSO WITH THE GREATATER EXPENSE OF. THE MEDICAL ALLOWANCE, THEN WE'RE ACTUALLY DEDUCTING IT RAISES THE THRESHOLD FOR ADDITIONAL MEDICAL EXPENSES TO 10%. AND WE'RE GOING TO PHASE FAMILIES INTO THAT. THAT WAY THEY DON'T GET THE THEY GET A TIME TO ADJUST IN NEW CALCULATIONS. ALL RIGHT. BEFORE, THERE WAS NO CAP ON NET FAMILY ASSETS IN ORDER FOR THEM TO BE APPLIED TO OUR PROGRAM. AND NOW THAT ONCE AGAIN IS AN ADJUSTED RATE. SO ANY FAMILY THAT HAS A.

NET FAMILY ASSET OF $109,797 IS NOT ELIGIBLE FOR THE PROGRAM IN 2027. WE TALKED ABOUT REAL PROPTY, REAL PROPERTY. SO IF THEY OWN A HOUSE THAT THEY CAN LIVE IN, THEY MAY NOT BE ELIGIBLE UNLESS IF IT'S SUITABLE TO LIVE IN. ALSO, IT LETS US EXCLUDE RECERTIFYING THEIR ASSETS FOR LESS THAN 54,968 A YEAR. AND IT USED TO BE 5000. SO BUT WE STILL DO HAVE TO LOOK AT THEM EVERY THREE YEARS TO MAKE SURE THAT WE'RE COLLECTING THE CORRECT INFORMATION RIGHT IN. SO THAT KIND OF TALKED ABOUT THE TWO MAJOR CHANGES, ASSETS AND INCOMES AND HOW WE DO IT. THE OTHER PART OF THIS ADMINISTRATIVE PLAN, WHICH ISN'T NECESSARILY PART OF HOT, HOWEVER, IT IS BEING PHASED IN ALSO IN JANUARY, CHANGES HOW WE DO INSPECTIONS. THE CURRENT ACRONYM IS CALLED HOUSING H, Q S HOUSING QUALITY STANDARDS, AND THE NEW ONE IS CALLED INSPIRE. THERE'S SOME CHANGES, SOME SLIGHT VARIANCES. I'M GOING TO HAVE KEITH GO AND TALK ABOUT THAT, BECAUSE HE'S BEEN WORKING WITH THE OTHER HOUSING AGENCIES AND KIND OF COMING UP WITH A HOW WE WANT TO DO IT. GOOD EVENING COUNCIL. AS STEVE SAID, NOT ONLY DO I DO THE FINANCE AND OPERATIONS FOR HOUSING AGENCY, I SEE OVER THE INSPECTION DEPARTMENT, TOO, AND WHAT HUD IS DOING IS TRANSITIONING FROM THE OLD WAY OF INSPECTING THESE UNITS TO THE UPDATED WAY, WHICH IS FOCUSED MORE ON THE SAFETY OF THE UNIT RATHER THAN COSMETICS AND MAKING IT LOOK NICE. BUT IT'S NOT SAFE WHEN SOMEBODY LIVES THERE. SO THE PREVIOUS INSPECTIONS THAT WE USE IS CALLED HOUSING QUALITY STANDARDS H, Q S AND YOU CAN KIND OF SEE THAT SOME OF THE DIFFERENT THINGS THAT IT'S GOT, I DON'T THINK THAT'S BEEN UPDATED IN QUITE A LONG TIME. SO WHAT HUD HAS DONE IS THEY'VE COME IN AND SAID, WE'RE GOING TO, WE'RE GOING TO UPDATE THIS, THIS VOUCHER PROGRAM, THE WAY WE DO INSPECTIONS, AND WE'RE GOING TO START USING INSPIRE. AND WHAT INSPIRE STANDS FOR IS NATIONAL STANDARDS FOR THE PHYSICAL INSPECTION OF REAL ESTATE. SO WHAT THIS WILL DO IS IT WILL YOU CAN KIND OF SEE ORGANIZE REQUIREMENTS BY UNIT, OKOKAY, BY INSIDE AND OUTSIDE WITH AN EMPHASIS ON THE DWELLING UNIT. SO WE'RE GOING TO HAVE LIFE THREATENING SEVERE

[03:00:06]

THE LIFE THREATENING ARE THINGS THAT ARE DUE WITHIN 24 HOURS. SO YOU HAVE 24 HOURS TO FIX THOSE. THAT WOULD BE LIKE YOUR HEAT GOES OUT IN THE MIDDLE OF WINTER, YOUR AIR GOES OUT IN THE MIDDLE OF SUMMER, YOUR SMOKE ALARMS DON'T WORK. YOUR CARBON MONOXIDE DETECTORS DON'T WORK. THAT'S A BIG PUSH WITH HUD. NOW IS THE SMOKE DETECTORS AND CARBON MONOXIDE DETECTORS, WHICH IS A GOOD THING. AGAIN. GO BACK. I'M SURE YOU. KNOW THIS ONE. OKAY. I WONDER IF DIFFERENT AREAS. SO ON THIS SLIDE YOU CAN KIND OF SEE THAT INSPIRE REORGANIZES WHAT THE INSPECTORS EXAMINE. IT'S INTO THREE THREE PLACES THE UNIT WHICH IS THE INTERIOR. SO THAT'S THE ACTUAL INSIDE OF THE ASSISTED UNIT. AND THEN THERE'S THE INSIDE, WHICH IS THE COMMON AREAS AND THE BUILDING SYSTEM. SO LET'S SAY THEY HAVE A A LAUNDRY ROOM. THAT'S A COMMON AREA. WE WOULD INSPECT THAT OR LIKE A GYM IN THERE. THEY WOULD INSPECT THAT TO MAKE SURE THERE'S NO WIRES HANGING DOWN FROM THE CEILING, THAT SOMEBODY COULD GET ELECTROCUTED. SO THAT'S ONE AREA TOO. AND THEN OUTSIDE THEY'LL BE INSPECTING RIGHT AROUND THE UNIT THAT WE THAT WE ASSIST. SO ON THE NEXT SLIDE, YOU CAN KIND OF SEE INSPIRE TIES, EACH DEFECT TO RISK AND CORRECTION. SO THE LIFE THREATENING OR THE THINGS I KIND OF TALKED ABOUT A LITTLE BIT ALREADY THE 24 HOURS TO FIX THOSE. AND THEN IT GOES INTO SEVERE AND MODERATE, WHICH WE GIVE 30 DAYS TO CORRECT THOSE. AND THEN THEY DO HAVE ANOTHER ONE CALLED LOW, WHICH IS NOTED FOR INFORMATION, BUT THAT DOESN'T RESULT IN A FAIL FOR THE PLACE. BUT THE WAY THAT THE HCV PROGRAM, WHICH IS THE HOUSING CHOICE VOUCHER PROGRAM, WILL CONTINUE, IS WE'LL JUST DO A PASS FAIL. THERE IS ANOTHER SIDE, THE PUBLIC HOUSING SIDE TO INSPIRE, WHICH HAS NUMERICAL THINGS, AND YOU HAVE TO PASS A CERTAIN AMOUNT. YOU KNOW, YOU CAN GET ONE HERE, ONE HERE, ONE HERE. AND IF YOU DON'T GET ALL THOSE, THEN YOU DON'T PASS. BUT FOR HQ OR FOR HCV, IT'S JUST GOING TO BE THE UNIT EITHER PASSES OR FAILS. SO. SO THE INSPECTION SCHEDULE AND CORE ENFORCEMENT STRUCTURE REMAIN THE SAME. WE HAVE THREE TYPES OF INSPECTIONS FOR. THE HCV PROGRAM. THE FIRST ONE IS THE INITIAL. SO THIS IS BEFORE ANYONE EVEN MOVES INTO THE UNIT, FAMILY GOES OUT AND THEY FIND A NEW PLACE THEY WANT TO LIVE BEFORE THEY MOVE IN. WE GO OUT AND DO AN INSPECTION TO MAKE SURE THAT THIS IS, IN FACT, A SAFE UNIT FOR THIS FAMILY TO GO INTO AND LIVE WITH THEIR FAMILY MEMBERS. AND THEN AFTER THAT INITIAL INSPECTION, IF THEY CONTINUE TO LIVE THERE EVERY YEAR, WE'LL GO OUT AND DO WE DO ANNUAL INSPECTIONS. SO WE'LL GO OUT EVERY YEAR FROM THE DATE OF THAT INITIAL INSPECTION AND MAKE SURE THAT THE UNIT IS STILL SAFE FOR THEM. SO WE STILL GO OUT THERE AND WE CHECK SMOKE ALARMS, WE CHECK CARBON MONOXIDE, WE MAKE SURE THEY'RE STILL UP BECAUSE A LOT OF TIMES WE'LL GET THERE AND THEY'VE BEEN TAKEN DOWN OR THEY'VE BEEN BEEPING, SO THEY'LL JUST TAKE THE BATTERIES OUT. SO WE'LL DO THAT. WE'LL INSPECT. WE EVEN GO IN AND INSPECT THE WATER HEATERS AND ALL THAT KIND OF STUFF TO MAKE SURE EVERYING IS IS VENTED CORRECTLY. EVERYTHING'S WORKING CORRECTLY.

SO THAT'S THE PERIODIC ONE THAT I'M TALKING ABOUT. SOME SOME HOUSING AGENCIES DO BIANNUAL INSPECTIONS. SOME OF THE REALLY SMALL ONES DO TRIENNIAL BECAUSE THEY JUST DON'T HAVE THE STAFF TO DO IT ANNUALLY. BUT WE DO ANNUAL, WE HAVE THREE HOUSING INSPECTORS THAT GO OUT EVERY DAY AND DO THIS. AND THAT'S THAT'S WHAT THEY FOCUS ON EVERY DAY IS GOING OUT AND DOING THIS.

AND I'LL PROBABLY SAY HUMBLY, WE'VE GOT PROBABLY THE GREAT THE GREATEST STAFF OF INSPECTORS THAT WE'VE HAD IN A LONG TIME. THEY'VE GOT THE MOST KNOWLEDGE AND THE MOST EXPERIENCE I'VE SEEN IN A LONG TIME FOR THIS STUFF. THE THIRD TYPE OF INSPECTION IS A SPECIAL INSPECTION THAT CAN BE A COMPLAINT. SOMEBODY CALLS IN AND SAYS, HEY, THIS FAMILY'S ON SECTION EIGHT. THEY'RE DOING THIS, THEY'RE DOING THAT. THERE'S SOMEBODY LIVING THERE THAT SHOULDN'T BE LIVING THERE. SO WE'LL GO OUT AND WE'LL INSPECT THAT UNIT AND SEE IF SOMETHING REALLY IS GOING ON, BECAUSE WE WANT TO MAKE SURE THAT WE RUN OUR PROGRAM WITH INTEGRITY. SO IF THEY'RE DOING SOMETHING THEY'RE NOT SUPPOSED TO DO, WE WANT TO KNOW ABOUT THAT AS WELL. WE ALSO DO TENANT REQUESTED INSPECTIONS, WHICH ARE THOSE ONES WHERE LIKE, MY

[03:05:06]

SO IF WE GO BACK OUT ON THAT 30 DAYS, THAT 31 DAYS OR 30 DAYS AND THEY HAVEN'T CORRECTED WHAT THEY NEED TO CORRECT, WE'LL PUT IT INTO ABATEMENT. AND WHAT THAT MEANS IS, ACCORDING TO HUD, WE CAN'T PAY DURING A CERTAIN AMOUNT OF TIME. SO IN THIS CASE IT WOULD BE FOR WE GIVE THEM 60 DAYS, 60 MORE DAYS TO CORRECT THE THING THAT MAYBE FAILED. BUT DURING THAT TIME WE AREN'T ALLOWED TO PAY THE HAP, THE HOUSING ASSISTANCE PAYMENT, AND WE DON'T PAY IT RETROACTIVELY EITHER. ONCE THEY FIX ITT DURING THAT ABATEMENT PERIOD. THAT'S THAT'S A HUD RULE. SO WE JUST CAN'T DO THAT. AND THEN YOU CAN SEE ON NUMBER FOUR, IF THE UNIT REMAINS NON-COMPLIANT, WHICH MEANS NOTHING EVER DOES GET FIXED. EVEN AFTER THAT ABATEMENT PERIOD, THE FPS MUST TERMINATE THE HAP CONTRACT AND HELP PRESERVE THE FAMILIES CONTINUED ASSISTANCE, WHICH MEANS WE'LL GIVE THEM A VOUCHER TO MOVE. THEY CAN MOVE TO A NEW UNIT THAT'S SAFE FOR THEM, THAT FITS MORE THEIR NEEDS, THAT DOESN'T HAVE ISSUES LIKE WHATEVER THEY'RE DEALING WITH.

SO THAT'S KIND OF THE RUNDOWN OF THE ABATEMENT PROCESS. SO HERE'S SOME OF THE KEY CHANGES.

JUST KIND OF IN CLOSING INSPIRE USES FOR SEVERITY LEVELS WITH SPECIFIC TIME FRAMES. UNLIKE HCS, A LOT OF TIMES WITH HCS, IT WAS KIND OF OBJECTIVE, WHATEVER THE NOT WHATEVER THE INSPECTOR, BUT YOU COULD GO FROM ONE HOUSING AGENCY TO THE NEXT AND IT COULD BE DIFFERENT.

WE MAY FAIL IT FOR THIS, BUT YOU GO TO MESQUITE HOUSING, JUST FOR EXAMPLE, AND THEY DON'T THEY'RE NOT AS SEVERE AS WE ARE WITH THIS OR SOMETHING LIKE THAT. SO THIS KIND OF MAKES IT THE SAME ACROSS THE BOARD BECAUSE EVERY HOUSING AGENCY IS GOING TO BE USING THIS, AND IT'S A LOT MORE SPECIFIC THAN JUST JUDGMENT BASED LIKE THAT. IT EMPHASIZES HEALTH, SAFETY AND FUNCTIONALITY OVER THE APPEARANCE. SO A UNIT IS GREAT, BEAUTIFUL ON THE OUTSIDE AND LOOKS GREAT ON THE INSIDE. BUT IF NOTHING WORKS WHEN WE GET THERE, THAT DOESN'T HELP THE FAMILY. SO WHAT WE WANT TO DO IS, IS FOCUS ON FUNCTIONALITY OVER. WE DON'T WANT THE UNIT OBVIOUSLY TO LOOK BAD, BUT WE'RE MORE CONCERNED ABOUT THE HEALTH AND SAFETY OF THE UNIT FOR THE FAMILY. I ALREADY TALKED ABOUT THE CONSISTENT STANDARDS. AND THEN THIS ONE, A BIG PUSH WITH THIS IS TECHNOLOGY INTEGRATION WITH HCS.

[03:10:07]

[03:15:03]

AND LIKE I SAID, WE ARE PHASING THAT IN. SO THOSE FAMILIES WHO DO HAVE HIGH MEDICAL EXPENSES, THEY'RE GOING TO, YOU KNOW, GRADUALLY COME IN AND ADJUST TO IT. I FEEL LIKE THE IDEA OF THE INCOME IS GOING TO GIVE US A CLEARER PICTURE, BECAUSE WE DO HAVE FAMILIES AND HAD ACTUALLY DOES A REPORT THAT WE GO THROUGH EVERY MONTH. AND IT LOOKS AT WE PULL INFORMATION FROM THE STATE, OUR HUD PULLS INFORMATION FROM THE STATE ABOUT WAGES AND EARNED INCOME, AND THEY COMPARE IT TO WHAT WE'RE REPORTING AND WHAT THEY'RE PULLING FROM THE STATE.

AND ANYONE THAT'S DIFFERENT THAN $2,400, IT FLAGS. AND IT COULD BE JUST BECAUSE THEY HAVE ONE QUARTER, LIKE CITY OF GARLAND, WE GET OUR STABILITY PAY IN DECEMBER. SO PEOPLE, MY REPORT IN THE FOURTH QUARTER IS GOING TO LOOK DIFFERENT THAN IF YOU PULLED IT IN THE SECOND OR THIRD QUARTER. SO SOME PEOPLE IS GOING TO GIVE THEM THAT NICE SMOOTH AND CAPTURE THEIR INCOME GREATLY. AND PLUS, I THINK THE OTHER THING IS, IS THEY'RE NOT GOING TO HAVE TO COME TO OUR AGENCY ALL THE TIME. THAT'S GOING TO BE REDUCED AS MANY TIMES AS THEY HAVE TO. AND YOU KNOW, ANOTHER THING THAT SHE DIDN'T MENTION WAS IF, IF YOU NEED TO DO A CHANGE OF INCOME, BUT YOU'RE WITHIN 90 DAYS OF YOUR ANNUAL, WE'RE NOT GOING TO DO THAT. YOU WILL LET YOU WAIT UNTIL YOUR ANNUAL. SO THERE'S A INCREASE IN INCOME, FOR EXAMPLE, REPORTING A, YOU KNOW, A NEW JOB CHANGE OR A JOB CHANGE. BUT, YOU KNOW, JUST A RAISE IF YOU'RE WITHIN 30, 90 DAYS OF YOUR ANNUAL, WE'RE JUST GOING TO NOT DO ANYTHING UNTIL YOUR ANNUAL. SO LESS WORK GOES BACK TO THAT. REDUCING THE BUREAUCRACY. AND SO, BUT TO ANSWER YOUR QUESTION, IT'S ALMOST LIKE A 50/50. THERE ARE SOME THAT WILL BE AFFECTED AND SOME THAT'S GOING TO GET BENEFITED. THE ASSETS CERTAINLY INCREASE. NOT THAT WE HAVE A LOT OF PEOPLE THAT HAVE OVER 100,000, BUT WE DO HAVE SOME. NOW, WHAT THIS ADMINISTRATIVE PLAN SAYS IS THAT WE'RE GOING TO ALLOW THEM SIX MONTHS TO MAKE IT TO WHAT'S THE TERM THEY USE HERE THAT. SO IF YOU'VE GOT $150,000 IN A SAVINGS ACCOUNT, YOU NEED TO SOMEHOW GET RID OF 50,000 SO YOU CAN MEET THE THRESHOLD. AND WE'RE GOING TO ALLOW THAT FOR UP TO SIX MONTHS. OKAY. IS THERE DO THEY HAVE TO SHOW WHERE THAT $50,000 WENT? YEAH. JUST DISAPPEARED. WE'VE TALKED ABOUT TAKING A ROUND THE WORLD TRIP, BUT, YOU KNOW, I MEAN, OF COURSE THEY HAVE TO VERIFY. I MEAN, IF THEY PUT IT INTO ANOTHER, THEY COULD PUT IT INTO A ROTH. THEY COULD PUT IT INTO A RETIREMENT ACCOUNT BECAUSE THOSE ARE NOW NOT COUNTED. OKAY. SO YES, THEY CAN TAKE THE 50,000, PUT IT INTO SOME RETIREMENT ACCOUNT. SO HOW ARE YOU TRACKING? YOU MENTIONED LIKE THINGS LIKE VENMO AND ZELLE. HOW ARE YOU TRACKING INCOME FROM THOSE? THEY BRING IN THEIR STATEMENTS. OKAY. AND, AND EVERYTHING SHOWS ON BANK STATEMENTS NOW. SO A LOT OF INFORMATION FROM BANK STATEMENTS. AND, YOU KNOW, MOST OF OUR OUR PARTICIPANTS ARE HONEST. WHEN YOU DO COMMON AREA INSPECTIONS, LIKE, SAY, FOR A LAUNDRY AREA, ARE YOU ARE YOU LOOKING AT NON-WORKING EQUIPMENT AT ALL? SO IF THEY HAVE, YOU KNOW, LIKE FIVE OF THE SEVEN WASHING MACHINES AREN'T WORKING, IS THAT IS THAT A TICK ON THEIR INSPECTION? WE ACTUALLY HAVE THIS CONVERSATION WITH IN TRAINING. SOMEONE ASKED A QUESTION TO THE TRAINER AND THEY COULDN'T ANSWER IT.

SOMEONE SAID, DO WE NEED TO CARRY AROUND A BUNCH OF QUARTERS IN OUR POCKET? THE IDEA BEHIND THAT IS LOOKING MORE OF SAFETY. IF YOU HAVE EXPOSED WIRING NOW, IF YOU HAVE FIVE OF THE SEVEN ARE NOT WORKING, THAT FALLS UNDER AMENITIES. SO WHEN WE LOOK AT A PERSON'S, WHEN WE LOOK AT THEIR RENT, WHAT THEY'RE ASKING, WHAT THE LANDLORD'S ASKING FOR, THEY'RE ASKING FOR 1800 AND IT'S GOT THIS, THIS, THIS, THIS, INCLUDING LAUNDRIES. IF THE LAUNDRY IS NOT THERE, WE CAN ACTUALLY REDUCE, TAKE IT OFF OF THE COMPARABLES AND SAY IT NO LONGER. YOU KNOW, IT'S NOT AN $1,800 APARTMENT. SO THAT FALLS UNDER MORE AMENITIES AND HEALTH AND SAFETY. SO, I MEAN, NOT BEING ABLE TO WASH YOUR CLOTHES IS KIND OF A SAFETY MATTER, I THINK. WELL, YES, THAT'S TRUE. YES. YOU KNOW, BUTEAH, THAT FALLS UNDER LIKE, LIKE THE AMENITIES, LIKE IT'S LIKE A POOL, YOU KNOW, LIKE OUR APARTMENTS OFFER POOLS. THAT'S, YOU KNOW, WE INCLUDE THAT IN THE RENT. YET THE POOL HASN'T BEEN WORKING FOR THE LAST SIX MONTHS. RIGHT. WE CAN GO IN AND SAY, YOU KNOW, THIS, THIS IS NO LONGER AN AMENITY THAT WE CAN

[03:20:02]

SO I JUST WANTED TO MAKE SURE THAT THAT'S ALWAYS BEEN EVEN UNDER HQS. OKAY. YES. SO IF A IF A LANDLORD DOESN'T ABATE THEIR. THEIR DEFICIENCIES AND THEN THEY NEVER ABATE THEM AND YOU REMOVE THEM FROM HAP, ARE THEY ALLOWED TO REENTER THE HAP PROGRAM AT ANY TIME OR IS THERE LIKE A WAITING PERIOD? SO IF THEY'RE IF THEY'RE A FREQUENT OFFENDER OF NOT FIXING THINGS.

SO I'LL HAVE TO I'M GOING TO GO AHEAD AND BRAG A LITTLE BIT. GARLAND HOUSING SEVERAL YEARS BACK, IMPLEMENTED A PROGRAM CALLED THE 352 RULE, WHERE IF A LANDLORD HAS THREE ABATEMENTS WITHIN A FIVE YEAR PERIOD, THEN THEY'RE OFF THE PROGRAM FOR TWO YEARS. OKAY, THAT IS NOT A HUD RULE. SO TO ANSWER YOUR QUESTION, HUD WILL ALLOW A LANDLORD TO BE IN THEIR HOUSING.

WE HAVE A THREE, FIVE, TWO RULES IN THE ADMINISTRATIVE PLAN THAT. SO IF YOU HAVE A LANDLORD THAT'S CONSTANTLY DOING THAT, THEN WITHIN A FIVE YEAR PERIOD, THEY CAN BE REMOVED FROM OUR PROGRAM. YOUR INSPECTIONS ARE ONLY OF GARLAND PROPERTIES, OR ARE THEY OF ANYONE THAT YOU'VE GIVEN A VOUCHER TO AND THEY GO SO THEY COULD BE IN VOUCHER AND WE COVER ABOUT A 60 MILE. I MEAN, WE'VE GOT SOME ALL THE WAY UP IN. ANNA. SO SO YOU WOULD TRAVEL WHERE YOU FOLLOW THE VOUCHERS, NOT THE RIGHT. WE DON'T TELL THEM WHERE TO LIVE.

THEY CAN GO OUT AND PICK ANY UNIT AS LONG AS THE LANDLORD WANTS TO PARTICIPATE IN THE PROGRAM. WE REALLY DON'T CARE WHERE THEY LIVE WITHIN THAT JURISDICTION THAT WE COVER ALL OF COLLIN, ALL OF DALLAS, ALL OF ROCKWALL, A LITTLE BIT OF DENTON. OKAY. I MEAN, I'VE HEARD IT'S PRETTY DIFFICULT TO GET LANDLORD PARTICIPATION AT TIMES. SO I KNOW THAT PEOPLE OUR BIGGEST CHALLENGE IS LANDLORD PARTICIPATION. AND I'M GOING TO GO AHEAD AND BRAG A LITTLE BIT MORE THAT WE DO HAVE A VERY SUCCESSFUL RELATIONSHIP WITH A LOT OF LANDLORDS. THERE ARE LANDLORDS THAT WILL WORK WITH GARLAND, BUT WILL NOT WORK WITH OTHER HOUSING AUTHORITIES OR HOUSING AGENCIES, AS IT WERE. SO AND THAT'S THAT'S BECAUSE OF THE BECAUSE OF THE WORK OF THE EMPLOYEES, YOU KNOW, RETURNING CALLS, MAKE PAYMENTS, YOU KNOW, PROVIDE THEM THE INFORMATION.

SO THANK YOU VERY MUCH FOR THE INFORMATION. I KNOW YOU ALL HAVE A LOT TO, TO GET THROUGH STILL. SO GOING THROUGH THIS, WE'LL BE BACK NEXT YEAR. I SUSPECT WITH CHANGES TO OUR PLAN. THANK YOU SO MUCH, MA'AM. COUNCILMEMBER TRENT. THANK YOU MAYOR. THANK YOU, DIRECTOR AND THE WHOLE TEAM FOR YOUR PRESENTATION. SO LOOK LIKE IT'S ABOUT $20 MILLION AT RISK FOR 1537 FAMILIES. IF WE DON'T APPROVE THE ADMINISTRATIVE PLAN BY OCTOBER 5TH. RIGHT? WELL, YES, WE DO HAVE TO ADMINISTER THIS BY JANUARY 1ST. YES, I WILL SUPPORT IT. QUICK QUESTION.

ON PAGE 14, YOU HAVE A LIST OF ALL THE DIFFERENCE BETWEEN THE CURRENT POLICIES OR THE CURRENT STANDARD AND THE NEW. IS THIS ALL THE CHANGES OR JUST YOU HIGHLIGHT. THESE ARE JUST THE.

THESE ARE JUST THESE ARE JUST THE BASIC HIGHLIGHTS. THE BASIC HIGHLIGHTS. YEAH. IS THERE A MEMO SOMEWHERE THAT THEY THEY HAVE ALL THE CHANGES OR IS THAT SOMETHING YOU COME BACK LATER IN THE FUTURE? I CAN CERTAINLY COME BACK LATER WITH IT. I MEAN, IT'S ALMOST EVERYTHING IN HERE IS A LITTLE A LITTLE DIFFERENT. IT'S A LITTLE DIFFERENT, BUT THE SAME. SO, YOU KNOW, LIKE, LIKE THE ASSETS, FOR EXAMPLE, YOU KNOW, WE, WE DIDN'T REALLY LOOK AT IT BEFORE, BUT WE'RE GOING TO ALLOW IT UP TO 100,000. SO SO $20 MILLION ARE YOU ENVISION IN THE FUTURE THAT NUMBER WILL GO UP, DOWN. WELL, THE 20 MILLION, THE WAY THEY THE WAY THE BUDGET IS WORKED IS THEY LOOK AT WHAT YOU SPEND THE PREVIOUS YEAR, I'VE HEARD IT EXPLAINED LIKE A LEMONADE STAND.

YOU ASK YOUR PARENTS FOR $10 TO OPEN UP LEMONADE STAND. YOU SPEND $8, YOU GO BACK TO YOUR PARENTS SAY, HEY, I NEED. WELL, YOU ONLY SPENT EIGHT. SO WE'RE ONLY GOING TO GIVE YOU EIGHT.

IF YOU SPEND ALL TEN, THEN THEY'LL GIVE YOU TEN, OBVIOUSLY, PLUS AN INFLATIONARY. SO OUR AGENCY OPERATES AT LIKE 99.8% OF OUR BUDGET. SO EVERY YEAR WE WE'RE GETTING WHAT WE SPENT PLUS AN INFLATIONARY AMOUNT. SO I SEE THAT GOING UP BASED ON. NOW IF RENTS DROP DRAMATICALLY TO WHERE WE'RE NOT SPENDING THE MONEY, THEN YES, BUDGETS CAN GO DOWN. BUT I, I'VE BEEN HERE 26

[03:25:03]

YES, SIR. RIGHT NOW, WE'VE GOT ABOUT 2600 PEOPLE ON THE WAITING LIST. WE HOPE TO START PULLING NAMES. WE'RE PULLING NAMES THIS MONTH. WE HOPE TO ISSUE ABOUT 25 VOUCHERS A MONTH.

TO BASED ON FIRST COME, FIRST SERVE BEYOND THAT WAITING LIST. THE WAITING LIST IS WAS BASED ON FIRST COME, FIRST SERVE. WE OPENED UP THE WAITING LIST IN JUNE OF 21. SO WE'RE STILL WORKING ON THAT LIST FROM 2021. WOW. AND 26 NOW. YES. YES. ALL RIGHT. THANK YOU. GREAT INFORMATION. APPRECIATE IT. SURE. THANK YOU SIR. I SEE NO FURTHER QUESTIONS. SO THANK YOU FOR YOUR PRESENTATION. WE LOOK FORWARD TO APPROVING THAT PLAN SOON. COUNCIL ITEM NUMBER NINE

[ CONSIDER APPOINTMENTS TO BOARDS AND COMMISSIONS]

[ ANNOUNCE FUTURE AGENDA ITEMS]

[ EXECUTIVE SESSION]